Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Beautiful hotel
Excellent breakfast
Great amenities
Professional staff
Cons:
Indifferent service
Noise from train station
Spa under renovation

Categories

Cleanliness
9.55
The cleanliness was noted as quite successful.
Service
8.52
Staff indifference noted, impacting the service quality.
Location
9.06
Room overlooks the train station; noise is an issue.
Room Quality
9.98
The rooms were described as amazing.
Amenities
9.54
The breakfast and gym were rated as excellent.
Value for Money
9.5
Standard quality for this hotel tier.
Food and Beverage
9.55
Breakfast was highlighted as especially good.
Overall Experience
9.52
Overall experience was largely positive despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Luxurious Accommodation in the Heart of Prague

Avant-Garde Dining Experience: Indulge in Czech bistronomy with a Japanese Izakaya twist at ZEM restaurant, followed by signature cocktails at MEZ bar.

Relaxing Wellness Retreat: Unwind at Klara Rott spa with a variety of beauty treatments, sauna, steam room, and a fully-equipped gym.

Convenient Amenities: Enjoy free Wi-Fi, secure parking, valet services, and an EV charger for a hassle-free stay.

Experience the epitome of luxury and convenience at Andaz Prague. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per hour.

Location

Guest Reviews

9.4
Based on 899 reviews
Cleanliness: 9.55
Service: 8.52
Location: 9.06
Room Quality: 9.98
Amenities: 9.54
Value for Money: 9.5
Food and Beverage: 9.55
Overall Experience: 9.52
A
Aidana • couple • kz
1
2026-04-02 • via Nuitee
O
Omer Faruk • couple • tr
9
2026-04-02 • via Nuitee
X
Xerxes • extended_group • in
8
2026-04-01 • via Nuitee
A
Aleksandar • family_with_children • bg
10
Pros:

My stay at Andaz in Prague was great! Everything met my expectations in terms of comfort, atmosphere, and service. Radi Stoycheva demonstrated great care and true hospitality which left me with a very positive impression.Overall, I had a wonderful experience and would gladly stay here again.

2026-03-31 • via Nuitee
B
Bernd • solo_traveller • ch
10
Grossartig
Pros:

Eine Oase der Ruhe mitten in der Stadt

Cons:

-

2026-03-31 • via Nuitee
J
Jaroslava • couple • cz
9
Pros:

Absolutně vynikající

Cons:

trochu mě mrzí, že v České republice se člověk v hotelu na recepci nedomluví česky. Mě osobně to nevadí, ale moji rodiče by se nedomluvili…

2026-03-30 • via Nuitee
S
Saeed • couple • ae
10
اختيار موفق وسفرة سعيدة الحمدلله
Pros:

الفندق قمة الفخامة وموقع الفندق في وسط المدينة وجميع المطاعم والمحلات التجارية وخصوصا الساحة قريبه جدا .

Cons:

لا يوجد

2026-03-28 • via Nuitee
T
TUĞÇE • couple • tr
8
Güzel
Pros:

Otel girişten itibaren mis gibi kokuyordu.Girişte çalışanlar çok güler yüzlü karşıladılar. Genel anlamda iyiydi sadece oda servisi yemeklerinden pek memnun kalmadık.Menü biraz daha geliştirilebilir ,yetersiz geldi. Onun haricinde bir çok şey gerçekten güzeldi.

2026-03-28 • via Nuitee
Z
ZIEKIIE • family_with_children • ua
9
В цілому задоволена, приємні враження
Pros:

Прекрасний інтерʼєр, чисто і гарно, прекрасний персонал, тепло і затишно.

Cons:

В ресторані якісне обслуговування, дуже гарні страви, але не дуже смачні, вай фай дуже повільний, працювати було досить складно.

2026-03-24 • via Nuitee
J
Julija • family_with_children • lv
10
Pros:

Всё - чистота, персонал, отношение к клиентам, дизайн отеля.

Cons:

Нехватает ручки и бумажки в номере для записи .

2026-03-23 • via Nuitee
M
Maxime • couple • ch
10
2026-03-19 • via Nuitee
D
Daniela • extended_group • cz
10
Pros:

Krásný hotel s velmi milým a profesionálním personálem. Od příjezdu vše na velmi vysoké úrovni až do samého odjezdu. Určitě se budeme znovu vracet - nejlepší hotel v Praze.

2026-03-19 • via Nuitee
L
Lucia • couple • sk
6
Cons:

Raňajky každý deň to isté , ani sladké variácie sa nemenili. Minibar na izbe velke sklamanie .
Postele🙄

2026-03-18 • via Nuitee
F
Fabio • couple • it
10
2026-03-15 • via Nuitee
F
František • couple • sk
10
2026-03-15 • via Nuitee
S
Simona • couple • it
9
Great service, location, facilities.
Pros:

Location, design, service level

Cons:

Nothing

2026-03-14 • via Nuitee
S
Sonia • solo_traveller • it
8
Lovely location and staff.
Pros:

The location is amazing and the room was clean and comfortable

Cons:

The bathroom was on the small side. Not the best place to eat.

2026-03-13 • via Nuitee
T
Tamita • extended_group • th
10
2026-03-10 • via Nuitee
D
Deborah • couple • nl
10
2026-03-09 • via Nuitee
H
Hermine • solo_traveller • cz
10
Naprosto boží hotel, lepší jsme v Praze nezažili.
Pros:

Restaurace !!! Neskutečné jídlo!

Cons:

Neni co vytknout!

2026-03-03 • via Nuitee