Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Beautiful hotel
Excellent breakfast
Great amenities
Professional staff
Cons:
Indifferent service
Noise from train station
Spa under renovation

Categories

Cleanliness
9.55
The cleanliness was noted as quite successful.
Service
8.52
Staff indifference noted, impacting the service quality.
Location
9.06
Room overlooks the train station; noise is an issue.
Room Quality
9.98
The rooms were described as amazing.
Amenities
9.54
The breakfast and gym were rated as excellent.
Value for Money
9.5
Standard quality for this hotel tier.
Food and Beverage
9.55
Breakfast was highlighted as especially good.
Overall Experience
9.52
Overall experience was largely positive despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Luxurious Accommodation in the Heart of Prague

Avant-Garde Dining Experience: Indulge in Czech bistronomy with a Japanese Izakaya twist at ZEM restaurant, followed by signature cocktails at MEZ bar.

Relaxing Wellness Retreat: Unwind at Klara Rott spa with a variety of beauty treatments, sauna, steam room, and a fully-equipped gym.

Convenient Amenities: Enjoy free Wi-Fi, secure parking, valet services, and an EV charger for a hassle-free stay.

Experience the epitome of luxury and convenience at Andaz Prague. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6 per hour.

Location

Guest Reviews

9.4
Based on 899 reviews
Cleanliness: 9.55
Service: 8.52
Location: 9.06
Room Quality: 9.98
Amenities: 9.54
Value for Money: 9.5
Food and Beverage: 9.55
Overall Experience: 9.52
H
Hermine solo_traveller cz
10
Naprosto boží hotel, lepší jsme v Praze nezažili.
Pros:

Restaurace !!! Neskutečné jídlo!

Cons:

Neni co vytknout!

2026-03-03 via Nuitee
T
Ting-Hsuan couple de
10
2026-03-02 via Nuitee
C
Chi couple gb
10
Wonderful stay , facilities and staff were great - jack was very welcoming and bar were exceptional
Pros:

Everything especially the customer service. All
The staff were exceptional

2026-02-27 via Nuitee
E
Evan solo_traveller ch
10
2026-02-26 via Nuitee
E
Evan solo_traveller ch
10
2026-02-26 via Nuitee
E
Evan solo_traveller ch
10
2026-02-26 via Nuitee
J
jongwon couple us
9
2026-02-23 via Nuitee
J
Jean-francois couple fr
9
2026-02-22 via Nuitee
T
Taghred couple sa
10
Pros:

رائع جدا نظيف وخدمة ممتازة و موقع بطل

2026-02-14 via Nuitee
S
Silvia solo_traveller sk
10
2026-02-13 via Nuitee
M
Martin family_with_children gb
10
Fabulous hotel in a great location
Pros:

We spent a long time choosing a hotel in Prague and very pleased we choose the Andaz. Great location, friendly staff, good bar, lovely rooms and a relaxed atmosphere. Will definitely stay here again.

Cons:

Nothing

2026-02-11 via Nuitee
M
Mohamed couple ae
3
Never again
Pros:

Its good but the security deposit nothing refunded yet and has been two weeks since the checkout

Cons:

No one is helpful although you call

2026-02-11 via Nuitee
P
Pavin couple us
10
2026-02-10 via Nuitee
T
tuğçe couple tr
9
Muhteşem
Pros:

Otelin konumunu, çalışanların kibarlığını ve odamızı çok beğendik. Özellikle seçtiğimiz o balkonlu oda Prag’daki tatilimizin güzelliğine güzellik kattı desem abartmış olmam.

Cons:

Memnun olmadığım hiçbir şey yok. Her şey ince düşünülmüş.

2026-02-10 via Nuitee
A
Alexandru couple ro
10
2026-02-09 via Nuitee
J
Jörg couple de
9
2026-02-08 via Nuitee
L
ligia family_with_children br
10
Maravilhosa
Pros:

Spa maravilhoso, funcionarios muito atenciosos e gebtis, quarto lindo e charmoso, aprnas um pouco pequeno

2026-01-31 via Nuitee
P
Petr solo_traveller cz
10
2026-01-29 via Nuitee
J
Juraj couple sk
10
2026-01-27 via Nuitee
M
Marcela couple sk
7
2026-01-26 via Nuitee