Europa Hotel

Hotels
7.9 (296 reviews)
Agiou Athanasiou 12 , Kastoria , GR

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Poor quality breakfast
Maintenance needed

Categories

Cleanliness
6.98
Some reviews mentioned cleanliness issues, indicating it could be improved.
Service
8.95
Guests praised the friendly and helpful staff.
Location
8.99
The location was frequently highlighted as a positive aspect.
Room Quality
7.44
Some guests found the room quality acceptable but noted issues with cleanliness and maintenance.
Amenities
7.97
Amenities were mentioned positively but needed improvement, especially in quality of breakfast.
Value for Money
7.43
Reviews indicated that the price did not match the quality of services offered.
Food and Beverage
6.98
Food quality received mixed reviews, with some items being deemed unsatisfactory.
Overall Experience
8.45
Overall, guests had a good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:36

Property Description

Luxurious Accommodations
The Europa Hotel in Kastoria offers modern-style rooms adorned with earthy colours and elegant bathrooms. Some rooms even boast balconies with stunning views of Lake Orestiada.

Wellness and Dining
Indulge in the breakfast buffet featuring omelettes and traditional pastries, or enjoy light meals and drinks at the snack bar. Unwind in the hot tub, sauna, or opt for a relaxing massage.

Convenient Location
Situated just a minute's walk from the lake and close to the Byzantine Museum, Europa Hotel provides easy access to the city's attractions.

Experience luxury and comfort at Europa Hotel. Book now for an unforgettable stay in Kastoria.

Important information:

Please note that there no board games are available in the games room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 296 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 6.98
Overall Experience: 8.45
Ροζίτα • solo_traveller • gr
10
2026-11-04 • via Nuitee
K
Kostas • couple • gr
10
2026-11-04 • via Nuitee
ΣΩΤΗΡΙΟΣ • solo_traveller • gr
10
2026-11-03 • via Nuitee
E
Eirini • couple • gr
7
Pros:

Μεγάλα άνετα καθαρά δωμάτια,πολύ καλό πρωινο.Σε καλή θέση.

Cons:

Τυπικό ξενοδοχείο πόλης,αδιάφορο ως προς τη διακοσμηση.Με ενημέρωσαν ότι έπρεπε να πληρώσω περισσότερα χρήματα από την κράτηση γιατί δεν υπολογίστηκε σωστά ο φόρος.η booking έριξε την ευθύνη στο ξενοδοχείο και το ξενοδοχείο στη booking.επισης αν και είχαμε κλείσει με τους φίλους μας τον ίδιο τύπο δωματίου, σε μένα θεωρητικά μου έκαναν "αναβάθμιση" αλλά τελικά είχαμε ακριβώς το ίδιο δωμάτιο... Γενικά δεν υπήρχε αργανωση ..Στο μπάνιο δεν υπήρχαν ατομικά είδη όπως σαπουνακια,σκουφάκια για το κεφάλι,παντόφλες.Και στο ψυγείο ούτε ένα μπουκάλι νερό...Δεν ανταποκρίνονται οι παροχές σε ξενοδοχείο 4 αστέρων. Ούτε φυσικά η τιμή,η οποία στη booking κάθε μέρα ήταν διαφορετική...,Προσέξτε την πληρωμή και ζητείστε απόδειξη...

2026-11-02 • via Nuitee
G
Giannis • solo_traveller • gr
6
2026-11-01 • via Nuitee
S
Satkounantevan • extended_group • gr
10
2026-11-01 • via Nuitee
A
Alexandros • couple • gr
7
2026-10-30 • via Nuitee
V
Vasiliki • family_with_children • gr
4
Cons:

Δυστυχώς, η διαμονή μας δεν ανταποκρίθηκε στις προσδοκίες μας. Το ζεστό νερό ήταν χλιαρό, παρά τις τρεις επισημάνσεις μας στη ρεσεψιόν. Το δωμάτιο που μας δόθηκε δεν ήταν αυτό που είχαμε κλείσει, ενώ το τρίτο κρεβάτι ήταν ένα εξαιρετικά στενό ράντζο, ακατάλληλο για την άνετη φιλοξενία ενήλικα. Επιπλέον, υπήρχε μια εσωτερική πόρτα προς το διπλανό δωμάτιο και είχε ως αποτέλεσμα να ακούγονται οι συνομιλίες των γειτόνων σαν να βρίσκονταν μέσα στο δικό μας δωμάτιο. Ο χώρος του πρωινού ήταν επίσης πολύ περιορισμένος. Το πρωινό ήταν καλό, ωστόσο απαιτούνται ουσιαστικές βελτιώσεις στις εγκαταστάσεις και στην ποιότητα της διαμονής.

2026-10-29 • via Nuitee
I
Iuliia • extended_group • ua
8
2026-10-27 • via Nuitee
M
MaZ • couple • gr
10
2026-10-24 • via Nuitee
B
Bibi • couple • nl
10
Pros:

I liked the hotel from the moment I arrived. The room was comfortable and very clean, while the common areas were nicely kept. The staff were friendly and helpful whenever I needed anything. The location was also very convenient for getting around Kastoria.

2026-10-22 • via Nuitee
C
Christian • couple • it
10
Simple and Enjoyable
Pros:

Everything was simple and enjoyable. Clean rooms, nice atmosphere and friendly service.

2026-10-22 • via Nuitee
Ádám • couple • hu
10
Good service without feeling forced
Pros:

Sometimes hotel service can feel scripted, but that wasn't the case here. Everyone was naturally friendly and helpful, which made a real difference. The room was spotless, well maintained, and comfortable, and I appreciated the attention given to keeping the hotel in excellent condition.

2026-10-21 • via Nuitee
R
Romain • couple • fr
10
A good location for exploring the city
Pros:

What I liked most was how easy it was to explore Kastoria from here. The lake and the surrounding streets were easy to reach, so we could enjoy the area without constantly using the car. The hotel was comfortable, and the staff made the experience even more pleasant.

2026-10-19 • via Nuitee
H
Helena • couple • de
10
Clean, practical, and welcoming
Pros:

I look for a hotel that is clean, comfortable, and well located, and this one was a good match. The room was pleasant, and the hotel had a welcoming atmosphere. The staff were courteous and helpful, making everything straightforward. Overall, a very good choice.

2026-10-18 • via Nuitee
R
Rok • couple • si
10
Pleasant hotel
Pros:

The room was exactly what I needed, clean and comfortable without anything unnecessary. The staff were polite and the whole place felt well looked after.

2026-10-17 • via Nuitee
E
Elīza • couple • lv
10
Comfortable rooms and good service
Pros:

The hotel was a good choice for our trip. The room was comfortable, and I appreciated having everything within easy reach. The staff were friendly without being overly formal, and the general atmosphere was relaxed. I would be happy to consider this hotel again.

2026-10-16 • via Nuitee
B
Brielle • couple • us
10
A pleasant hotel in Kastoria
Pros:

I liked the overall feel of the hotel. The room was comfortable, everything was tidy, and the location was convenient for visiting the town and the lake. The staff were polite and helpful whenever we had a question. A good option for anyone visiting Kastoria.

2026-10-16 • via Nuitee
J
Jens • couple • be
10
Would recommend it
Pros:

Everything was straightforward and comfortable. I liked the cleanliness, the friendly service, and the overall feel of the hotel.

2026-10-15 • via Nuitee
E
Eliška • couple • cz
10
Comfortable and convenient
Pros:

A good hotel in a useful location. The room was clean and pleasant, and the staff were always polite when we needed something.

2026-10-15 • via Nuitee