Crowne Plaza - West Cairo Arkan by IHG

Hotels
Crowne Plaza Hotels & Resorts
9.8 (1707 reviews)
Arkan Plaza, Zayed Entrance 2, Giza , 6th Of October , eg

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Bad smell in bathroom
No view from the room

Categories

Cleanliness
8.9
A bad smell was mentioned, affecting the cleanliness perception.
Service
10
Staff is described as friendly, attentive, and accommodating.
Location
9.9
The hotel's location is praised in multiple reviews.
Room Quality
9.9
Rooms are described as big and comfortable.
Amenities
9.9
Breakfast and gym facilities receive positive comments.
Value for Money
9.9
Perceived as a good value following negative experiences at other properties.
Food and Beverage
9.9
Breakfast is highlighted as incredible.
Overall Experience
10
Guests express high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:59

Property Description

Luxurious Accommodation

Indulge in 5-star luxury at Crowne Plaza - West Cairo Arkan, an IHG Hotel. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature a kitchenette for added convenience.

Relaxation and Wellness

Unwind by the year-round outdoor pool or stay active at the fitness centre. Pamper yourself in the sauna or socialize in the shared lounge. For ultimate relaxation, visit the on-site hammam or treat yourself to a new look at the hairdresser's.

Culinary Delights

Start your day with a delicious breakfast offering buffet, continental, and American options. Indulge in Mediterranean, Asian, and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, dairy-free, and halal choices available.

Experience luxury and comfort at Crowne Plaza - West Cairo Arkan. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1707 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
H
Hazem family_with_children nl
9
2026-03-07 via Nuitee
S
seifaldin couple sa
9
مريحة
Pros:

الموقع والمول

Cons:

لايوجد

2026-03-02 via Nuitee
H
Hanan couple sa
3
2026-02-27 via Nuitee
F
Faisl couple sa
10
السعر غالي لذا حجزنا اول ليله من بوكنج وباقي ٧ ليالي من شركه هذا سنابهم (b2c336) مصداقيه وارخص...
Pros:

افضل فنادق القاهره والاحياء الجديده بشكل عام ومنطقه الشيخ زايد بشكل خاص قريب لمول اركان وجميع الخدمات حولكم صراحه فندق مره مره مميز لاكن سعره مرتفع صراحه لذا حجزنا اول ليله من بوكنج وباقي الليالي نصحوني الشباب ب الحجز من شركه اسعارهم ممتازه وثقه انصح فيهم يحجزو لكم كل فنادق وافخم الشقق الفندقيه بحط لكم سنابهم يظبطونكم[b2c336]

Cons:

السعر..

2026-02-25 via Nuitee
N
Norbert family_with_children hu
9
Great place for families who need a safe accomodation in a European standard.
Pros:

The hotel belongs to Arkan Plaza area, which is a very safe area in Giza. The main attractions are reachable within 25–35 minutes by car. Upon our check-in, Emil was very helpful and supportive; when we arrived in the morning, we were able to access our rooms, which were connecting rooms. There are also very good restaurants near the hotel.

Cons:

In terms of cleanliness, from a European perspective it was not at the level shown on Booking.com for me, but perhaps my expectations are different from those of others. But is was also in a 9 level.

2026-02-22 via Nuitee
M
MASHHOOR family_with_children sa
8
Pros:

Staff , location and facilitate was perfect.

Cons:

The SPA lacks some safety measures. I slipped and fell when I was about to take a shower. Hurt my knees and arms. Lucky didn't break a bone. I informed the staff and they were not even interested in providing any kind of support or medical attention.

2026-02-14 via Nuitee
M
Manuel solo_traveller it
9
One of the best hotel in Cairo
Pros:

Very clean , nice stuff

Cons:

It was all ok

2026-02-13 via Nuitee
S
sherif meki family_with_children eg
10
Pros:

كل شي كان جميل الفندع الطعام والخدمات وفريق العمل

Cons:

No prob

2026-02-09 via Nuitee
B
Bruno solo_traveller de
10
2026-01-30 via Nuitee
H
Hiba solo_traveller ae
10
Pros:

قريب من كل شي ومن اغلب المطاعم والمتاجر وقريب من مطار سيفنكس تعامل الموظفين رائع والإفطار متنوع

Cons:

الكلفة عالية للاقامة

2026-01-22 via Nuitee
A
aldosary extended_group sa
10
Thanks fow Eshimy and Shahd
Pros:

Thank you for all staff specifically Mohamed Elshimy and shahd from reception

2026-01-20 via Nuitee
T
THana solo_traveller sa
10
2026-01-19 via Nuitee
A
abdulrahman couple us
10
Exceptional Hospitality from Mohamed Elshimy & Ms. Mirette
Pros:

I would like to thank Mr. Mohamed Elshimy and Ms.Mirette from the reception for their warm welcome and excellent service. My stay was comfortable and enjoyable thanks to their constant support and friendly attitude.

2026-01-19 via Nuitee
A
Aseel couple kw
10
Outstanding Hospitality Experience at Crowne Plaza
Pros:

I would like to express my sincere gratitude and appreciation to the exceptional front desk staff member, Mr. Mohamed Elshemy, for his professionalism, warm welcome, and outstanding customer service that truly enhanced my stay at Crowne Plaza Hotel.
He was the perfect example of courtesy and dedication, making my experience more than excellent.
My thanks also go to the management of Crowne Plaza for their excellent choice in hiring such outstanding individuals. I wish Mr. Mohamed continued success and all the best in his career.

2026-01-19 via Nuitee
A
abdulrahman couple us
10
"Where Hospitality Meets Heart – Thanks to Ms. Mirette, Mr. Mohamed Elshimy & Rizka
Pros:

Ms. Mirette and Mr. Mohamed Elshimy from the reception made my stay truly exceptional. Their warm welcome, constant support, and genuine kindness turned a simple trip into a wonderful memory. Special thanks as well to Rizka in the restaurant for the excellent bread and outstanding service that made every meal a delight.

2026-01-19 via Nuitee
F
Fayez extended_group sa
10
كل الشكر والتقدير للأستاذ محمد رمضان من قسم الاستقبال
Pros:

شكرا على حسن الاستقبال واحترافيته العالية. جعل إقامتي أكثر راحة وتنظيم

2026-01-19 via Nuitee
S
Shahad family_with_children it
10
Amazing Stay with Outstanding Staff
Pros:

Many thanks to Mr. Omar and Mr. Elshimy from the reception for their warm hospitality and for arranging two connected rooms that made our stay very comfortable. I would also like to thank Mr. Atef from the main restaurant for his great service and kindness. Truly a wonderful experience.

2026-01-19 via Nuitee
J
jameela extended_group kw
9
2026-01-19 via Nuitee
A
Abdullah extended_group kw
10
Thanks to Mohamed Elshimy for the Great Service
Pros:

I would like to thank Mr. Mohamed Elshimy at the reception for his kindness and excellent hospitality during my stay

2026-01-19 via Nuitee
A
Ayshs family_with_children sa
10
وأيد احب اشكر الأخ محمد رمضان من الاستقبال كانت فرصه لطيفه في مقابلته عند الوصول و عند المغادره وأيد
Pros:

اقامه ممتعه

Cons:

لا شي

2026-01-19 via Nuitee