Anise Aluma Athens, Tapestry Collection by Hilton

Hotels
Tapestry Collection
9 (966 reviews)
82 Evripidou , Athens , gr

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Friendly staff
Clean and comfortable rooms
Cons:
Noise issues
Inadequate cleaning
Poor bed quality

Categories

Cleanliness
8.46
Review highlights issues with cleaning practices, as not all rooms were cleaned properly daily.
Service
9.43
The staff is described as friendly and helpful, providing a positive service experience.
Location
9.47
Location is frequently mentioned as excellent and convenient to many attractions.
Room Quality
7.92
Negative feedback on the bed quality and layout, although some rooms are described as nice and newly renovated.
Amenities
8.95
Amenities mentioned generally positively, but some dissatisfaction with the rooftop pool.
Value for Money
8.91
Overall value perceived as good, though some felt pricing was high given the issues.
Food and Beverage
9.46
Breakfast and dining options are consistently praised across several reviews.
Overall Experience
9.43
Despite some issues, there are many positive experiences, particularly in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:42

Property Description

Luxurious Amenities
Discover our seasonal outdoor pool, on-site restaurant, and vibrant bar to indulge in during your stay at Anise, Aluma Hotels & Resorts.

Comfortable Accommodations
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk at our 4-star hotel in the heart of Athens.

Convenient Location
Situated just 500 meters from Monastiraki Square and near major transportation hubs, our non-smoking property offers easy access to the city's top attractions.

For a memorable stay in Athens, book your room at Anise, Aluma Hotels & Resorts today.

Important information:

Outdoor swimming pool is open from April 21st till October 31st.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 966 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
T
Tomer solo_traveller il
10
Best place to stay in Athens
Pros:

Clean, nice design, quite but 1 min walk from tavernas and night life

Cons:

Nothing

2026-03-11 via Nuitee
A
Avital couple il
10
Pros:

מיקום, צוות אדיב

Cons:

החדר קטן ללא ארון

2026-03-05 via Nuitee
O
Orly Elior couple il
8
Pros:

מיקום טוב נקי צוות מקסים

Cons:

חדרים קטנים מאוד

2026-03-03 via Nuitee
A
Avital couple il
10
Pros:

האוירה, מיקום מעולה

Cons:

לא היה משהו כזה

2026-03-03 via Nuitee
A
Avraham couple il
10
Pros:

Very good room

2026-03-02 via Nuitee
L
Lionel couple fr
9
2026-02-27 via Nuitee
A
ayberk couple tr
9
2026-02-26 via Nuitee
Q
Quansheng couple cn
9
2026-02-13 via Nuitee
A
Almog extended_group il
3
This hotel has potential, but it is currently a long way from the quality and guest experience expected from the Hilton
Pros:

I recently stayed at this hotel, and while I wanted to enjoy my stay, the experience fell far short of the quality and customer service associated with the Hilton brand.
1. Poor Check-in Experience:
The check-in process was frustratingly long. The receptionist was unprofessional, and I had to argue with her regarding my booking. Despite my reservation clearly including breakfast, she insisted otherwise until she finally checked the system again and found it was indeed included.
2. Data Security and Privacy Breach:
This is the most concerning part of my stay. My personal data appears to have been leaked, as I received a sophisticated phishing message targeting my reservation. To make matters worse, the hotel’s Wi-Fi is completely open with no password protection, which is a major security risk in this day and age. I sent an email to management reporting these issues, but I have yet to receive any response. This lack of accountability regarding guest privacy is unacceptable.
3. Room Size and Housekeeping Issues:
The room was extremely small. Furthermore, housekeeping failed to clean our room or replace towels after the first night. We had to personally go to the reception the following day to request basic cleaning and fresh towels.
4. Maintenance and Ventilation Failures:
The air conditioning in the room was not working. Additionally, there is no ventilation system (exhaust fan) in the bathroom, causing steam to soak the walls and spread into the bedroom area. To vent the room, we had to keep the windows open. As a result, mosquitoes entered the room, and I was bitten multiple times, leading to a very poor night's sleep.
5. Dining Experience:
The dining area is pleasant, and the chef was very service-oriented. However, the food variety is very limited, and there is always a long queue at the coffee machines, which are incredibly slow.
6.

2026-01-29 via Nuitee
Z
Zvi couple il
9
2026-01-29 via Nuitee
K
Kevin couple de
10
Amazing Hotel. Incredible People.
Pros:

As amazing as the hotel was, the staff took the experience to another level!

When we arrived, we were a little hesitant as it seemed to be outside of the popular area, but we needn’t have worried about that! For us, the location was perfect. About a 20 minute walk from the acropolis, but only 5 minutes from bars and restaurants of our choice.

The hotel itself was amazing! Very clean, very comfortable, the breakfast was way above what we expected, and it just felt like a treat.

However, we could get that feeling in many hotels. What made this stand out was the staff! They could not have been more attentive to us. From a glass of bubbly on arrival, readily supporting any requests we had (extra pillow and ironing board), to secretly arranging to sing Happy Birthday to my wife! (Special shout out to Stamatis for that one!) But what really stood out was this was more than customer service, it felt as though they had a genuine interest in us. They were all super polite, and seemed pleased to see us.

I have never received such wonderful and sincere service before, and would recommend this hotel to anyone!!!

Cons:

If I’m being really picky - it would be the hot tub. It was quite small and tricky to relax in. I appreciate I’m 6’ 2” so a bit taller than some - so just an observation rather than a complaint.

2026-01-21 via Nuitee
מזל couple il
10
מקום נקי ומסודר ארוחת בוקר מעולה
Pros:

הצוות מעולה מקום נקי סביבה מעולה הכל היה מושלם

2026-01-20 via Nuitee
Y
yoram couple il
10
מלון אורבני מפנק
Pros:

אהבנו את ארוחת הבוקר העשירה והטעימה שקשוקה מעלפת חדר מצויין נקי ומרווח .
פינקו אותנו בבקבוק יין ברכה ובלון ליום ההולדת של זוגתי.
הצוות בקבלה ובחדר כאוכל מסבירי פנים ואדיבים

Cons:

הכל היה מושלם כולל מזג האויר

2026-01-20 via Nuitee
A
Achiya solo_traveller il
10
2026-01-20 via Nuitee
E
Eric couple fr
7
2026-01-19 via Nuitee
M
Michael couple se
9
2026-01-19 via Nuitee
A
Andrea family_with_children hu
10
2026-01-19 via Nuitee
M
Mariana couple ro
10
Recommend
Pros:

The beds are very confortable, the breakfast was delicious. Having a pool for enjoying the sun after a day in the city is great. But what made our stay the best was the crew. Everyone was extremely helpful and nice, from the minute we arrived. Highly recommend.

2026-01-19 via Nuitee
M
Maria couple ie
9
2026-01-19 via Nuitee
R
Ruan couple be
10
Fantastisch
Pros:

Heel propere kamers

2026-01-19 via Nuitee