HINOEN Hotel

Hotels
8.6 (2311 reviews)
No. 18, Section 1, Chongqing South Road , Taipei , tw

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location near Taipei Main Station and transport links
Friendly, helpful staff (luggage hold, Japanese language support)
Good value for money / reasonable pricing
Clean and comfortable rooms (many guests)
Useful amenities: free laundry, pleasant lounge, bathtubs in some rooms
Cons:
Occasional bathroom odors/drainage problems in specific rooms (e.g., Rm505)
Poor soundproofing and some external noise (street, corridor)
Inconsistent room layouts; some awkward bathroom designs
Very slow or unreliable internet speed reported
Some rooms feel cold due to concrete walls or lack natural daylight

Categories

Cleanliness
8
Mostly reported as clean in several reviews, but multiple comments mention bathroom odors, muffy smells and drainage issues in specific rooms (e.g., Rm505) which lowers the score slightly.
Service
9.2
Consistently praised: staff described as friendly, helpful, able to assist with luggage and laundry, and Japanese-speaking service noted — strong positive sentiment across many reviews.
Location
9.4
Repeatedly highlighted as excellent — very close to Taipei Main Station, easy access to Ximending and transport links; clear consistent strength of the property.
Room Quality
7.8
Rooms described as large and comfortable by many, but issues include concrete/cold feel, poor soundproofing, some odd bathroom layouts and occasional lack of daylight in certain rooms; mixed to slightly negative overall.
Amenities
8
Positive mentions include a pleasant lounge (B1), free laundry and good bathroom fittings (bathtub). However, poor internet speed and some basic facility comments temper the rating.
Value for Money
9
Multiple guests called the hotel good value or reasonably priced and said they'd stay again — strong positive sentiment on price-to-quality.
Food and Beverage
8
Limited mentions (good coffee noted), no major complaints but not enough data to rate higher; treated as modestly positive.
Overall Experience
9.4
Overall impressions are very positive: convenient location, helpful staff and comfortable rooms dominate guest sentiment despite some noise/odour and internet issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 00:50

Property Description

Modern Decor and Convenient Location
HINOEN Hotel in Taipei City's Jhong Jheng District offers modern decor and is just a 10-minute walk from Taipei Main MRT Station and Taipei West Bus Station.

Comfortable Rooms with Essential Amenities
The air-conditioned rooms feature a flat-screen TV and private bathrooms with hot-water showers or bathtubs, depending on the room type, ensuring a comfortable stay for guests.

Convenient Services and Nearby Attractions
Guests can easily explore Taipei with the hotel's tour desk assisting in day trip arrangements and transport services. Additionally, the hotel's proximity to the Presidential Palace and Taoyuan International Airport makes it a convenient choice for travelers.

Book now to experience the perfect blend of comfort and convenience at HINOEN Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2311 reviews
Cleanliness: 8
Service: 9.2
Location: 9.4
Room Quality: 7.8
Amenities: 8
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.4
김상열 • family_with_children • kr
9
2026-08-29 • via Nuitee
姸蓁 • couple • tw
9
2026-08-27 • via Nuitee
K
Ken • extended_group • sg
9
2026-08-27 • via Nuitee
W
WING YEE • solo_traveller • hk
9
GOOD LOCATION.
Pros:

1. Close to the airport express, just 6-7min walk from Exit 5
2. Plenty eateries downstairs
3. Spacious room with a window

Cons:

The staff member told me that toilet paper should not be flushed in the toilet and should be put in the bin, but the sigh in the bathroom doesn’t say so. I am not sure which one is true. That’s the only thing that holds me back from staying again.

2026-08-27 • via Nuitee
H
Hsien-Jung • couple • tw
8
2026-08-27 • via Nuitee
P
Pancheva.k • solo_traveller • th
9
2026-08-26 • via Nuitee
斯雁 • couple • tw
10
2026-08-26 • via Nuitee
尉帆 • couple • tw
1
2026-08-26 • via Nuitee
曾 • solo_traveller • tw
9
2026-08-25 • via Nuitee
宜驊 • couple • tw
8
2026-08-25 • via Nuitee
厸 • extended_group • tw
5
還好，沒吃到早餐很遺憾
Pros:

離火車站很近，附近是商圈，吃的東西很多，很方便的地方。

Cons:

沒有早餐，也未提早告知阜杭早點預訂需在五點前預訂，很可惜，少了一個優勢。

2026-08-24 • via Nuitee
Y
YaChu • couple • tw
10
2026-08-24 • via Nuitee
L
Li Ching • family_with_children • tw
7
交通位置方便，空間寬敞，cp值不錯。
Pros:

地點不錯，鄰近西門町，在地下街z10出口旁，前往大眾運輸均走地下街，遇到艷陽或雨天很方便。房內空間算寬敞，衛浴乾淨。床舒適好睡。

Cons:

隔音不好，樓上蹦蹦跳跳聲音很大聲。除濕機聲音大聲，關掉之後不知是室內空調或窗外躁音斷斷續續傳來，干擾睡眠。

2026-08-23 • via Nuitee
K
King Pui • couple • hk
3
Pros:

位置比較近台北車站，交通方便

Cons:

房間非常多蚊，非常不適，而且洗澡時會漏水，令洗手間全濕。

2026-08-23 • via Nuitee
祐仁 • couple • tw
10
2026-08-23 • via Nuitee
Y
Yong Peng • extended_group • sg
8
Nice, clean and newly renovated. Very good location. Good recommendation for anyone who like to stay near to the main tr
Pros:

Location.

Cons:

Nothing to complaint about.

2026-08-23 • via Nuitee
瑞隆 • couple • tw
8
2026-08-22 • via Nuitee
安婷 • couple • tw
6
2026-08-21 • via Nuitee
厸 • solo_traveller • tw
5
Pros:

地點好，附近很多好吃的，交通方便，也可以12點再退房，東西忘記拿會打電話來詢問是否還需要。

Cons:

代訂早餐的部分應該寫清楚截止時間，為了早餐選擇貴飯店，要訂時被告知只到五點，在那之前都沒有任何資訊，可惜了，雖然附近很多餐廳，但可以12點退房，誰不希望多享受一點飯店的貼心呢。

2026-08-20 • via Nuitee
N
Nina • couple • au
10
Great location, lovely staff and love the free laundry
Pros:

Super convenient location! If you love walking around exploring good neighbourhoods such as Zhongshan, this is the perfect hotel for you. Bonus you get to do your laundry for free!

2026-08-20 • via Nuitee