Old Town Residence - Premium Aparthotel

Hotels
Independent
8.4 (47 reviews)
17 Mikolajska, Kraków, Malopolskie, 31-027 , Kraków , PL

Facilities

Express check-out
Express check-in/check-out
Wheelchair accessible
Express check-out
Smoke-free property
Express check-in
Housekeeping on request

Review Highlights

Cons:
Traffic noise
Uncomfortable room setup
Small shower booth

Categories

Cleanliness
7.26
The room had an uncomfortable setup with sliding mattresses and a small shower, indicating poor room quality.
Service
9.23
Standard quality for this hotel tier.
Location
9.27
The ground-floor room faced the street, which suggests convenient access, although noisy.
Room Quality
6.72
The traffic noise and room setup were significant negatives.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.76
Standard quality for this hotel tier.
Overall Experience
8.63
The overall dissatisfaction with the room influenced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:11

Property Description

Prime Location
Located in the heart of Kraków Old Town, steps away from Royal Road and Main Market Square.

Modern Amenities
Enjoy Smart televisions, complimentary wireless internet access, and air-conditioned rooms for your comfort.

Convenient Services
Express check-in/out available, with housekeeping provided on request for a hassle-free stay.

Book your stay at Old Town Residence - Premium Aparthotel for an unforgettable experience in Kraków's historic district.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 47 reviews
Cleanliness: 7.26
Service: 9.23
Location: 9.27
Room Quality: 6.72
Amenities: 8.65
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.63
S
Shingo
4
Not recomended
Pros:

I was given a ground-floor room facing the street, and the traffic noise was unbearable. I barely slept a wink, and the sound of cars driving over the cobblestones was the worst. The bed, which was supposed to be a single, was actually two separate mattresses pushed together, and they kept sliding apart during the night, making it incredibly uncomfortable. The shower booth was also uncomfortably small.
I will never stay here again.

2025-08-15 via Nuitee
C
Cynthia family
6
Pros:

Pros about this stay: FANTASTIC location, great price, beds clean, air conditioning worked well, newly remodeled and WiFi worked well.
Cons about this stay: I’m talking the most basic of Ammenities - only give 2 bath towels with one shower mat towel - no hand towels - room not cleaned daily - they were only able to exchange my towels once during stay. Hand soap is size of a EURO coin, shower gel is TINY and used up immediately - no shampoos/conditionars/loations. Beds felt skinnier than a regular twin size. Only 1 EURO pillow per bed. Very LIMITED space for any suitcase. Very noisy - you hear main door SLAM all night long. But location was REALLY GOOD. Note: check out time is 10am - they require proof of a good review to extend Che k out to 11am - hum….

2025-06-15 via Nuitee
C
Craig
6
Pros:

Accommodation is in a great location but the photos on the website are clearly of a different property. Carpets were dirty, beds were uncomfortable with a tiny bathroom which had a shower that was minute! Tried to bribe us with an extra hour on the check out if we left a positive review - generally disappointing

2025-06-09 via Nuitee
M
Mattia partner
8
Pros:

Stanza piccolina, ma aveva tutto il necessario. Abbiamo trovato anche il thè caldo da fare. Posizione ottima, centro raggiungibile 5 minuti a piedi. Metodo di check in valido.

2025-01-01 via Nuitee
C
Carola
8
Ett utmärkt lägenhetshotell med perfekt läge
Pros:

Lägenhetshotellet har ett perfekt läge, nära Old Town Market och tågstation och Köpcenter. Lägenheten var fin, lagom stor, sköna sängar, litet kylskåp, och fräscht badrum. Området var lugnt och tyst.
Enkelt och bekvämt att checka in - med kod och kommunikation via SMS eller WhatsApp.
Det enda negativa var, att det inte var städning och byten av handdukar varje dag. Ville vi ha nya handdukar, så var vi tvungna att säga till om det.
Om vi återvänder till Krakow kommer vi bo här igen, återigen, perfekt läge och fin lägenhet.
Tips, missa inte att besöka puben på andra sidan gatan, en stor grön skylt som visar vägen ner till en fantastiskt mysig pub i en källare, bra musik, priser och mysig inredning.

2024-12-04 via Nuitee
V
Verified traveler
8
4 netter i september
Pros:

Krakow var en fin by og leiligheten hadde en svært sentral plassering.

2024-09-25 via Nuitee
J
John friends
8
Pros:

We were staying 3 nights and it would have been nice to have more than 1 teabag provided, and there was never a receptionist available

2024-09-23 via Nuitee
T
Tatyana
10
Pros:

This location is amazing! The room was good, we enjoyed our stay.

2024-08-27 via Nuitee
N
NADINE
6
Bad customer service and no toilet roll
Pros:

Rooms doesn’t get changed at all unless you pay extra everyday, if you need anything by WhatsApp asked for toilet roll said the housekeeping going to bring it down in the morning, had asked again as came back tostill no toilet roll after being out all day, said won’t be bringing it until after 9 not good enough!! The hotel service was shocking on day check out housekeeping walked into the room no knocking expecting us out of the room before check out. Only thing can say good location within walking distance

2024-07-05 via Nuitee
A
Ana family
10
Pros:

The location is close to restaurants, parks, and points of interest. The place is comfortable and feels safe.

2024-07-02 via Nuitee
A
Andrew family
10
Pros:

Fantastic location. Right off the Little Market square, 15-20 minutes walk to train station and just steps away from Old Town. Clean and modern furnishings at a very affordable price. Luggage storage available. There’s no reception office on site, but check in procedure and communications through WhatsApp were very easy.

2024-06-25 via Nuitee
D
Dotan
6
Pros:

The room was small. The extra bed opened but wasn’t stable and child kept folding inside it. Funny at first but he couldn’t sleep well. The shower is manageable for tiny people. I could barely fit.
We ran out of toilet paper and there was no one to ask for more.

2024-06-21 via Nuitee
W
Warren
10
Pros:

My experience exceeded expectations. Staff communication with WhatsApp was quick and courteous. Room was great. Ideal location to Old Town Krakow and the train station.
I will definitely stay here again.

2024-06-15 via Nuitee
E
Evan partner
10
Pros:

Situated in the old town and a five minute walk to the main square. Simple check in, you're mailed/texted the entry code for the main entrance and your room on the day of arrival. Ten minute walk from Krakow station if you choose to take the train from the airport. Very good value

2024-05-10 via Nuitee
J
Janet partner
10
Pros:

Excelente lugar para hospedarse, zona tranquila y a unos pasos de la basilica, me respondieron rápido y dieron instrucciones claras para entrar no tuve ningun problema

2024-05-06 via Nuitee
E
e.papanikita
8
Kleines Hotel in guter Lage
Pros:

Gute Lage. Das Zimmer war ziemlich klein.
Es hat ein wenig nach Feuchtigkeit gerochen obwohl alles frisch renoviert war.

2024-05-01 via Nuitee
C
Charlene
8
Great Location
Pros:

Decent sized room, not enough storage space. There is tea coffee making facilities and a mini fridge. The surfaces and floor were not the cleanest. A light in the back yard between buildings is needed. Great wee place for a stay

2024-04-11 via Nuitee
M
Michele friends
10
Pros:

The property is located in an amazing position in Kraków which is only 3/4 minutes far away from the main square (of course it depends from how fast you walk) which made everything much easier. The Room was really clean and they provided us with all the necessary for a 4 days staying. Moreover, it was also quite spacious.

2024-01-03 via Nuitee
C
Cameron friends
6
Pros:

Overall an okay stay, these are not apartments, they are hotel rooms without daily servicing. Good for a night, the room and beds are small, if you are staying for longer I'd recommend somewhere else. Very convenient location for the old town.

2024-01-01 via Nuitee
V
Verified traveler
8
Sentralt og enkelt til en bra pris
Pros:

Pent hotellrom i et kompleks uten resepsjon og frokost-muligheter. Så hvis du kun trenger et pent og rent rom for overnatting er dette midt i blinken. Ligger 5 minutter gåtur unna torget i gamlebyen og 10 minutter unna kjøpesenteret Galeria Krakowska.
Taxi eller Bolt får man tak i nesten rett på utsiden av døren.
Vil helt klart bo her igjen ved en annen anledning.

2023-12-05 via Nuitee