Canopy By Hilton Boston Downtown

Hotels
Canopy by Hilton
9.1 (1476 reviews)
99 Blackstone Street , Boston , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Expensive for value
Limited drawer space

Categories

Cleanliness
9.29
Clean and well-maintained rooms mentioned in multiple reviews.
Service
9.76
Staff are consistently described as friendly, accommodating, and helpful.
Location
9.5
Proximity to attractions like Boston’s North End favored by many guests.
Room Quality
9.05
Rooms are stylish and spacious, although some guests noted they were compact.
Amenities
8.78
While some amenities were appreciated, such as the bar and breakfast, others were lacking.
Value for Money
8.24
Some reviews expressed concerns about pricing and check-in policies suggesting it may not be worth it.
Food and Beverage
8.79
Food options at the restaurant were highlighted positively.
Overall Experience
9.36
Guests reported a very enjoyable stay with positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:28

Property Description

Luxurious Accommodations
Canopy By Hilton Boston Downtown offers elegantly designed rooms with modern amenities, including flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a balcony for a stunning city view.

Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delectable fusion of American and French cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and gluten-free options available upon request.

Convenient Location
Situated near iconic landmarks like Freedom Trail and TD Garden, Canopy By Hilton Boston Downtown provides easy access to the city's top attractions. Enjoy the convenience of being within walking distance to the city center and popular points of interest.

Experience luxury, fine dining, and prime location at Canopy By Hilton Boston Downtown. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 1476 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.5
Room Quality: 9.05
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.36
I
Itay couple pl
8
Pros:

location. comfort

Cons:

poor service

2026-02-14 via Nuitee
S
Susanne solo_traveller us
9
2026-02-13 via Nuitee
C
Carlotta solo_traveller it
9
2026-02-11 via Nuitee
I
Itay couple pl
1
Pros:

location

Cons:

poor service all across-the-board

2026-02-10 via Nuitee
Y
Yaroslav solo_traveller us
10
This great hotel has non-standard room design and a self-parking lot adjacent to it
Pros:

Shakshuka for the breakfast was very good, but the room itself was simply exceptional.
Another very important perk for me - the parking was VERY CLOSE to the hotel, only 1-2 min walking from the hotel to large multi-level parking.
Location is also right on the spot.

2026-01-30 via Nuitee
D
Daniel couple us
9
2026-01-27 via Nuitee
M
Meredith family_with_children us
8
2026-01-25 via Nuitee
J
jihyun family_with_children us
8
2026-01-22 via Nuitee
R
Rene extended_group ch
8
2026-01-21 via Nuitee
M
Max couple pt
9
Excellent hotel in a central location
Pros:

Very nice hotel, with attentive staff in a central part of town. The restaurant was also very good. We were there just prior to Christmas, and the experience was even better as a result of the excellent value for the room on those days.

2026-01-21 via Nuitee
G
Gazi family_with_children tr
8
Genelde iyiydi
Pros:

Lokasyonu rahattı. Vale hizmetinde çalışanlar çok iyi ve yardımcıydı.Sıcak bir atmosferi vardı. Oda kullanışlıydı. Temizlik genel olarak iyiydi.

Cons:

Resepsiyonda çalışanlar oldukça ilgisiz ve soğuktu, güzel bir şekilde karşılanmadık. Lobby de ortamda deterjan gibi çok rahatsız edici kimyasal bir koku vardı, belki de otelin kendi seçtiği ortamda kullandığı koku olabilir. Ama gerçekten çok kötüydü. Otelin girişi navigasyon da tam olarak algılanmıyor, otelin isim tabelası çok küçük ve bundan dolayı arabayla birkaç defa otelin önünden geçip girişi bulamadık ve zaman kaybettik.

2026-01-20 via Nuitee
J
Julie extended_group us
9
Pros:

Location was excellent

Cons:

The mattresses were too soft, there was no support.
Disappointed in the parking garage experience. The valet didn’t have the correct info and neither did the front desk. The QR code provided was not explained well.

2026-01-20 via Nuitee
M
Mitsuhiro solo_traveller jp
8
Pros:

ロケーションが良い

2026-01-20 via Nuitee
E
Evagelos family_with_children us
10
2026-01-19 via Nuitee
L
Luke Arthur couple gb
7
Beautiful place - but the noise did slightly ruin one of the days.
Pros:

Location and interior were great. The rooms were spotless and beds super comfy;

Cons:

The noise I’m sorry to say. There was drilling and hammering in the room above for hours. I messaged on the chat and was told it was road works - which it wasn’t. We actually walked to the floor above which confirmed it was the room above. Could not sleep/relax during the day because of this - which wasn’t ideal with jet lag.

2026-01-19 via Nuitee
F
fuat couple tr
10
Pros:

Herşey güzeldi

2026-01-19 via Nuitee
T
Therese family_with_children us
10
Memorable weekend wedding and 1 night stay..Looking forward to booking a 2 night stay soon!!
Pros:

Beautiful, clean hotel. Well insulated from city noise. Friendly helpful staff. We will definitely return. We attended a wedding at the Canopy...food was DELICIOUS!!!!
Waitstaff was AWESOME!

Cons:

N/A
Big fan of this hotel!!!

2026-01-19 via Nuitee
M
Michelle couple us
10
I would definitely stay here again!!
Pros:

Such a nice location. I was able to walk everywhere I needed to go. All within about 2 -3 miles - which was great.

Cons:

The only issue was the directions my maps was trying to take me. The street that the address is on, was blocked off due to a market for the weekend. Unfortunately, my maps just kept taking me in circles until I called the front desk. The lady was able to help me arrive to where the valet was located.

2026-01-19 via Nuitee
J
James couple us
1
2026-01-19 via Nuitee
M
Marian family_with_children ca
10
2026-01-19 via Nuitee