Holiday Inn Express Antwerp - City Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (5282 reviews)
Frankrijklei 4-6 , Antwerp , BE

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location near central station / old town
Clean, modern rooms and good beds
Polite, helpful staff and quick check-in
Consistently praised breakfast
Quiet for a central location
Early check-in / flexible luggage handling mentioned
Cons:
Air conditioning not working / rooms sometimes very warm
Parking problems: no on-site parking or low clearance / expensive external parking
Breakfast can be crowded and limited in hot savoury options
Noise from street/ambulance noted by one guest
Some small rooms and occasional TV/technical issues
Price perceived as high for a 3-star by some guests

Categories

Cleanliness
9.2
Multiple reviews explicitly praise cleanliness (e.g. 'limpeza impecável', 'Alles mooi schoon', 'modern en schoon'), though one mentions the carpet should be changed.
Service
9.2
Staff repeatedly described as polite/cordial and helpful ('atendimento impecável', 'personnel sympathique', 'behulpzaam personeel'), with one complaint about a problem being ignored.
Location
9.6
Very consistently praised (close to central station, edge of old town, quiet for a central location) across many reviews.
Room Quality
8
Beds and bathrooms are generally good, but several notes about small rooms, warm rooms/thermostat issues, and a few TV/technical problems.
Amenities
7.6
Issues reported with air conditioning, TV/radio and parking (height limits / no on-site parking); otherwise standard for the hotel tier.
Value for Money
8.2
Mixed signals: several guests mention good price-quality ratio, but some feel the price is high for a 3-star and external parking was expensive.
Food and Beverage
8.8
Breakfast is frequently praised as complete/abundant and good, though some mention crowding and limited hot/savoury hot options.
Overall Experience
8.2
Overall positive guest experiences with multiple 'would return' and 'enjoyed' comments, offset by occasional service handling issues, parking or room comfort problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Central Location in Antwerp
Located just steps away from Astrid Square Antwerp, Holiday Inn Express Antwerp - City Centre offers a convenient stay near popular attractions like Groenplaats Antwerp and Cathedral of Our Lady.

Comfortable and Modern Rooms
Relax in our non-smoking rooms equipped with air conditioning, flat-screen TVs, and free WiFi. Enjoy a refreshing shower with complimentary toiletries and rest well on our cozy bed linen.

Delightful Amenities
Start your day with a delicious buffet breakfast and unwind with a drink at the on-site bar. Our multilingual staff is ready to assist you with any information you need to explore the vibrant city of Antwerp.

Experience the best of Antwerp at Holiday Inn Express - City Centre. Book your stay now for a memorable visit!

Important information:

Please note that for a booking of more than 6 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 5282 reviews
Cleanliness: 9.2
Service: 9.2
Location: 9.6
Room Quality: 8
Amenities: 7.6
Value for Money: 8.2
Food and Beverage: 8.8
Overall Experience: 8.2
U
Ursula • solo_traveller • ch
8
2026-10-31 • via Nuitee
R
Rafael • extended_group • br
10
localização perfeita, limpeza impecáfevel e ótimo atendimento
Pros:

café da manhã completo
muito seguro
atendimento impecável

Cons:

nada, tudo muito bom

2026-10-31 • via Nuitee
W
Wesley • family_with_children • be
7
2026-10-30 • via Nuitee
S
Suzan • family_with_children • nl
3
Teleurstellend
Pros:

Ligging tov station en centrum is prima.

Cons:

Airconditioning werkte niet. Het was werkelijk bloedheet op de kamer. Slechte isolatie want het is heel gehorig aan de straatzijde. Je ligt aan route van ambulance, politie etc. Het is al heel gehorig met het raam dicht, laat staan met het raam open. Ontbijt in de basis prima, wel erg druk en veel bezette of vieze tafels.
Kan allemaal gebeuren maar hoe dit vervolgens wordt afgehandeld (genegeerd) vind ik erg teleurstellend. Ben normaal niet van de negatieve recensies maar nu kan ik helaas niet anders.

2026-10-30 • via Nuitee
C
Chelsea • extended_group • be
8
Pros:

Ontbijt was lekker en vriendelijk personeel.
Goede bedden. Voor in het centrum te liggen is het heel rustig. Ideaal voor een weekend met vriendinnen.
Ik kom zeker nog eens terug.

Cons:

De ligging van het hotel is top.
Wel jammer dat er geen parking aan het hotel is.

2026-10-29 • via Nuitee
M
Mario • solo_traveller • al
10
Pros:

The location.It is very close to central station.And a few minutes walk from the main square.Also very polite staff.

Cons:

Nothing.

2026-10-29 • via Nuitee
G
G.H. • solo_traveller • nl
8
Pros:

Location edge old town so well placed

Cons:

TV system. Turned itself on automatically after having been turned off. Also, the radio reception turned itself off without warning.

2026-10-29 • via Nuitee
P
Peter • family_with_children • de
8
2026-10-29 • via Nuitee
G
Gianluca • couple • it
9
Pros:

Posizione. Moderno. Staff cordiale. Check-in veloce e prima dell'orario previsto. Colazione abbondante e varia.

Cons:

Stanza un po' piccola

2026-10-28 • via Nuitee
P
patrick • couple • be
10
We komen terug
Pros:

Mooie kamer, lekker ontbijt

Cons:

/

2026-10-28 • via Nuitee
J
Jorieke • family_with_children • nl
8
Pros:

Dicht bij het station, de dierentuin en de winkelstraten. Tram vlak voor de deur voor als je richting Kinepolis wil zoals wij hebben gedaan. Dan ben je er in 10 minuutjes.
Alles mooi schoon, prima bedden, fijne douche, goed ontbijt, geen geluidsoverlast gehad ondanks de locatie.
We waren er al rond 10.30u om onze bagage af te geven maar mochten zelfs al op onze kamer. Super fijn!

Cons:

-

2026-10-26 • via Nuitee
E
Eva • family_with_children • gr
9
2026-10-26 • via Nuitee
C
Camile • couple • nl
8
Cons:

het ontbijt

2026-10-26 • via Nuitee
S
Simone • solo_traveller • de
10
2026-10-25 • via Nuitee
F
Fernando • couple • nl
10
Klein maar fijn
Pros:

Perfecte ligging, kamer klein maar fijn van alle gemakken voorzien, modern en schoon!

Cons:

De prijs is hoog voor 3 sterren hotel.

2026-10-25 • via Nuitee
V
Verdin • family_with_children • be
8
Pros:

Personnel sympathique, bon petit déjeuner

Cons:

Le parking n'était pas suffisamment haut pour mon véhicule, j'ai dû stationner à l'extérieur avec un payement très onéreux.

2026-10-25 • via Nuitee
L
Liliane • couple • be
9
Een aanrader.
Pros:

Een ideale ligging voor een citytrip. Comfortabele kamers. Behulpzaam personeel.

2026-10-24 • via Nuitee
J
Joseph • family_with_children • fr
8
Bon choix pour découvrir Anvers
Pros:

Bien situé, entre gare centrale et centre ancien. Bon rapport qualité-prix. Chambre pratique et confortable. Bon petit déjeuner, surtout pour les aliments sucrés.

Cons:

Moquette à changer, car très douteuse. Pas assez d'options chaudes salées au petit-déjeuner (il y avait seulement des lardons et des œufs brouillés).

2026-10-24 • via Nuitee
K
Kyra • family_with_children • nl
8
Goed
Pros:

Goed bereikbaar. Goede prijs-kwaliteitverhouding. Behulpzaam personeel nadat er een probleempje met de badkamer was.

Cons:

Te weinig plek voor het ontbijt.

2026-10-24 • via Nuitee
M
Moniek • family_with_children • nl
9
Geweldig, genoten
Pros:

Prachtig mooi uitzicht en uitstekend ontbijt

Cons:

De kamer was iets aan de warmere kant ook al stond de termosstaat laag.

2026-10-23 • via Nuitee