Ayenda Balcon Real

Hotels
•
Ayenda Hoteles
8.5 (29 reviews)
Diagonal 38 #18-135 , Tunja , co

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cleanliness
Cons:
Lack of parking
Room overcrowding
Noise from surroundings

Categories

Cleanliness
8.21
Guests appreciated the cleanliness but had some suggestions for improvements.
Service
9.18
Excellent service from staff was frequently mentioned in positive reviews.
Location
9.22
The hotel's location near event areas was praised as very convenient.
Room Quality
7.67
Rooms were noted to be crowded and uncomfortable by some guests.
Amenities
8.2
Basic amenities were present but improvements were requested in available technology.
Value for Money
8.66
Overall satisfactory value for the price paid.
Food and Beverage
8.21
Coffee quality received praise, but options could be expanded.
Overall Experience
8.68
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 00:32

Property Description

Convenient Location
Ayenda Balcon Real is strategically located near Iguaque National Park and Villa de Leyva Main Square, making it an ideal choice for nature lovers and explorers looking to immerse themselves in the beauty of Tunja.

Comfortable Accommodations
Each guest room at Ayenda Balcon Real is thoughtfully designed with a TV, private bathroom, and free WiFi. The rooms are also equipped with cozy bed linens and fluffy towels to ensure a relaxing stay for all guests.

Exceptional Service
With a 24-hour front desk and luggage storage space, the dedicated staff at Ayenda Balcon Real are always available to assist guests with any inquiries or requests, providing a seamless and enjoyable experience throughout their stay.

Book your stay at Ayenda Balcon Real now and experience the perfect blend of comfort, convenience, and exceptional service.

Important information:

For reservations of more than 10 rooms, the hotel will request a 50% deposit as a guarantee within a maximum period of 48 hours, otherwise the reservation will be canceled

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 29 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
J
JULIAN • extended_group • co
8
AGRADABLE
Pros:

RELACIÓN PRECIO SERVICIO

Cons:

EN UNO DE LOS CUARTOS EL BAÑO TENIA OLOR A CAÑERIA

2026-02-10 • via Nuitee
S
Sebastian • extended_group • co
10
Excelente momento para volver
Pros:

Excelente servicio de las dos señoras, muy formales y atentas a la limpieza

Cons:

Que los TV no sean smart, toallas de mano, jabones más acorde para cabello y manos, que la puerta sea únicamente abierta por alguien en recepción y nunca mantienen ahí

2026-01-20 • via Nuitee
J
Jhon Edinson • family_with_children • co
8
Muy placentera
Pros:

La atención, lo limpio que estaba el lugar, que permiten mascotas y tiene parqueadero.

Cons:

Una que otra tabla (repisas) dentro de la habitación caída

2026-01-19 • via Nuitee
D
Dahila • couple • co
10
Pros:

La limpieza.

Cons:

Que no habían canales de televisión.

2026-01-06 • via Nuitee
C
Claudia • couple • co
9
Pros:

nos atendieron muy bién, fueron amables y nos dieron indicaciones para parquear nuestro carro cerca y mejorar nuestro viaje.

2026-01-05 • via Nuitee
C
Castro • family_with_children • co
5
Pros:

Me gustó, la atención, el aseo y sobre todo la ubicación

Cons:

No me gustó que no especificara que el parqueadero es hasta que se llene, y le toca a uno dejarlo afuera o en una casa de al lado, entonces uno llega confiado, adicional el ruido en el lobby es muy incómodo para cuando uno está descansando.

2026-01-05 • via Nuitee
N
Natalia Marcela • extended_group • co
8
Pros:

Es lo que se espera por el costo del hotel

Cons:

En la página reservé una habitación cuádruple con dos camas dobles, pero en la realidad no existen esas habitaciones

2026-01-05 • via Nuitee
D
Diana • couple • co
8
2026-01-04 • via Nuitee
G
Giovanni • family_with_children • co
10
Pros:

Atencion

2026-01-03 • via Nuitee
F
Felipe Barón • solo_traveller • co
10
2025-12-30 • via Nuitee
A
Andres • solo_traveller • co
8
Buena estancia
Pros:

Buena atención

2025-12-22 • via Nuitee
C
Cruz C. • family_with_children • co
8
2025-12-16 • via Nuitee
L
LABetancourthG • couple • co
4
Buena ubicación pero sin parqueadero
Pros:

Me gusta la localización del hotel cerca a la zona de eventos deportivos.

Cons:

No tienen un buen parqueadero, osea que no pueden responder a la demanda de estacionamiento de los huéspedes, las habitaciones tienen muchas camas y es muy difícil moverse, el ruido exterior es complicado por un gran número de discotecas.

2025-12-15 • via Nuitee
C
Contreras • couple • co
10
2025-12-14 • via Nuitee
L
Lopez • extended_group • co
9
2025-12-14 • via Nuitee
A
ALICIA • solo_traveller • co
6
BIEN
Pros:

EL CAFE Y LA AMABILIDAD DE LAS CONSERJES

Cons:

EL CUARTO ATIBORRADO DE CAMAROTE UN POCO INCOMODO PARA INSTALARSE Y DIFRUTAR -
NO HABIA MESA O LUGAR COMODO PARA EL EQUIPAJE

2025-12-04 • via Nuitee
L
Luz Bernal • family_with_children • co
10
2025-12-03 • via Nuitee
P
Pablo • solo_traveller • co
8
Pros:

Bien Ubicado, Bien el personal

Cons:

No ha sido posible que me envien la factura electronica de mi estadia en el hotel

2025-10-27 • via Nuitee
J
Juan • solo_traveller • co
10
Pros:

Relación calidad precio, atención

Cons:

Picos taxis cerca al sector

2025-09-29 • via Nuitee
M
mejia • couple • co
10
2025-09-14 • via Nuitee