Villa Sofia Boutique Hotel Cancun

Hotels
8.4 (1083 reviews)
Calle Aurora, Mz 4, Lote 22, SMZ 44 , Cancún , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Safety deposit box
Tour desk
Car hire
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Welcoming staff
Nice kitchen facilities
Clean common areas
Cons:
Unclean linens
Noise issues
Small room size

Categories

Cleanliness
7.73
Several mentions of unclean linens and lack of proper cleaning in rooms.
Service
9.2
Guests praised the staff for being welcoming and responsive.
Location
8.24
Convenient location but some found it a bit far from key attractions.
Room Quality
7.69
Mixed feedback with complaints of small rooms and hard mattresses.
Amenities
8.72
Kitchen facilities and common areas noted as a positive.
Value for Money
8.18
Perceived as slightly overpriced by some guests.
Food and Beverage
8.73
Positive mentions of kitchen availability but no specific feedback on food quality.
Overall Experience
8.7
Overall positive experience highlighted by warm hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:34

Property Description

Luxurious Amenities
Villa Sofía Holiday Accommodations in Cancún offers air-conditioned rooms, a refreshing outdoor swimming pool, and complimentary WiFi for guests to stay connected.

Convenient Services
Guests can enjoy the convenience of a shared kitchen, terrace, airport transfers, and car rental service, ensuring a stress-free stay at the property.

Prime Location
Situated near popular attractions such as Beto Avila Stadium and Cancun Culture Center, this hotel provides easy access to key points of interest. Experience comfort and convenience at Villa Sofía Holiday Accommodations. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1083 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.24
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
A
Alison couple gb
7
Perfectly fine for a short stopover.
Pros:

Room was clean and fairly quiet.
Bed was comfortable
Appreciated the fridge in the room

Cons:

A bit far from the centre

2026-02-14 via Nuitee
F
Francesca couple it
8
2026-02-13 via Nuitee
A
Aaron couple au
8
2026-01-30 via Nuitee
F
Franziska couple ch
5
2026-01-29 via Nuitee
T
T Kindt family_with_children fr
7
Très sympathique mais pas très propre
Pros:

La chambre est grande et l'accueil est très sympa

Cons:

Le lit etait très dur nous avons mal dormi et la chambre n'était vraiment pas très propre, cheveux au sol, serviette et draps tachés, j ai fais changer une taie d'oreiller et ensuite j'ai vu le drap taché et la serviette...

2026-01-28 via Nuitee
T
tommyrampa couple it
8
2026-01-28 via Nuitee
C
Coralie couple fr
7
2026-01-28 via Nuitee
G
Gabriele couple it
8
2026-01-27 via Nuitee
M
Munguia family_with_children mx
9
Pros:

Las instalaciones

2026-01-26 via Nuitee
C
Cindy couple cl
10
El lugar es muy lindo, acogedor y cómodo, ideal para descansar. La ubicación es buena; si bien no está tan cerca del c
Pros:

Nuestra experiencia en el Villa Sofía Boutique Hotel en Cancún fue muy buena. A pesar de que solo nos hospedamos una noche, desde el primer momento nos sentimos muy bienvenidos, gracias a la atención amable y cercana.

2026-01-24 via Nuitee
R
Robert solo_traveller ca
7
2026-01-24 via Nuitee
C
Claudia M family_with_children ca
5
Cons:

Need to take the word boutique out of this hotel title! Room #7 was less than ordinary, pillows were quite old, bed convers need a good wash, TV screens was smeared and there was toothpaste splashes on the mirror.

2026-01-22 via Nuitee
N
Natalie couple de
10
Super Preis-Leistungsverhältnis
Pros:

Schönes Zimmer - mit allem was man braucht. Die Gastgeber Roberto & Frank waren sehr nett und hilfsbereit. Die Unterkunft verfügt über eine Gemeinschaftsküche, mit sehr guter Ausstattung. Gegenüber befindet sich ein großer Supermarkt. Der Pool und Innenhof lädt zum Verweilen ein. Restaurants in unmittelbarer Umgebung sowie ein Outlet Center. Gerne wieder!

2026-01-21 via Nuitee
B
Bruce family_with_children ca
5
Maybe
Pros:

The owners things were clean

Cons:

The pictures of the back yard pool was not the same the rooms the same but above all it was good all good

2026-01-20 via Nuitee
R
Réka solo_traveller hu
7
Pros:

The owner was amazing and super welcoming. Thanks for that.

Cons:

Other than that nothing special, I bit too pricey for what you get. Unfortunately the walls are from paper. You can hear even if someone is yawning in the building. And most of the people doesn't care about others.. Not cleaned well in my opinion.

2026-01-20 via Nuitee
E
Eleftheria couple gr
9
Cons:

Είναι 20 λεπτά μακριά από το τουριστικό κέντρο, απέναντι έχει ένα μεγάλο σούπερ μάρκετ και ένα mall και ένα spot καφέ πιο κάτω , δε θα έλεγα ότι είναι κεντρικά. Το ξενοδοχείο νομίζω θέλει μια μικρή βελτίωση. Το δωμάτιο ήταν καθαρό

2026-01-19 via Nuitee
E
Edgardo solo_traveller mx
10
Pros:

Muy atento El Sr.Roberto

2026-01-19 via Nuitee
S
Silvia couple it
7
2026-01-19 via Nuitee
B
bowen solo_traveller cn
10
2026-01-19 via Nuitee
R
richer couple ca
8
Parfait pied à terre pour Cancun
2026-01-17 via Nuitee