Pillows Grand Boutique Hotel Maurits at the Park - Small Luxury Hotels

Hotels
9.8 (569 reviews)
61 Mauritskade , Amsterdam , nl

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful and comfortable hotel
Cons:
Overly priced for some guests
Service can be overly friendly

Categories

Cleanliness
9.88
Mentioned as spotless and well-appointed in one review.
Service
10
Staff were described as friendly and attentive in multiple reviews.
Location
10
Close to public transportation and in a quiet area outside the hustle.
Room Quality
9.88
Room was beautifully appointed and very comfortable.
Amenities
9.88
Complimentary waterbed massage and other special touches highlighted.
Value for Money
8.88
Critiqued as overly priced by one reviewer.
Food and Beverage
9.88
Breakfast was included and described as delicious.
Overall Experience
10
Overall a perfect place to kick off a holiday in Amsterdam, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:43

Property Description

Luxurious Accommodation in the Heart of Oosterpark

Exquisite Dining Options
Indulge in a culinary adventure at VanOost Restaurant, savor a delightful lunch at Spring Cafe Brasserie, or unwind with a drink at Fitz’s Bar.

Prime Location and Nearby Attractions
Explore nearby landmarks such as Royal Theater Carré, Dutch National Opera & Ballet, and Rembrandt House. With attractions like Rembrandtplein and the Flower Market just a short distance away, there's plenty to see and do.

Top-Notch Amenities
Enjoy an extended breakfast at Spring Café Brasserie, relax at the rooftop bar with stunning park views, and make use of the hand steamer in every room. Plus, take advantage of the secured underground parking with electric vehicle charging.

Experience luxury and convenience at Pillows Grand Boutique Hotel Maurits at the Park - Small Luxury Hotels.

Important information:

When booking 8 rooms or more, different policies and additional supplements may apply.

Cancellation policy for 8 rooms or more:
-A 10% nonrefundable deposit and holding fee are required at the time of confirmation.
-Cancellation one year or more before start date: 10%
-Cancellation between one year and 6 months before start date: 25%
-Cancellation between 6 and 3 months before start date: 50%
-Cancellation between 3 and 2 months before start date: 75%
-Cancellation between 2 months and the day of arrival: 100%

Deposit policy for 8 rooms or more:
-At confirmation of the group booking, the hotel receives a credit card as a guarantee of the booking, which can be authorized prior to arrival.
-At confirmation of a group booking, the hotel receives a credit card as a guarantee of the booking and a 100% deposit 14 days prior to the arrival of the first guest.
The hotel can always require interim deposit payments as follows;
-30% of the total booking value is required at confirmation of the booking, of which 10% is a nonrefundable deposit.
-50% of the total booking value is required 3 months prior to arrival.
-The remaining 50% of the total booking value is required 1 month prior to arrival.
-Any incidentals to be charged upon departure.

Please note that a maximum of 1 dog is allowed per room with a maximum weight of 6 kg or less.

Please contact the property in advance of your stay to check the availability of dog-friendly units.

Please note that dogs are only allowed upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.8
Based on 569 reviews
Cleanliness: 9.88
Service: 10
Location: 10
Room Quality: 9.88
Amenities: 9.88
Value for Money: 8.88
Food and Beverage: 9.88
Overall Experience: 10
G
G3081UCbriana Couples
10
Fantastic hotel and service
Pros:

Beautiful hotel near a city park in a non-tourist area. However, the best thing was the excellent service by the staff in the entire hotel. They were knowledgeable, professional, and most of all fun. The SLH brand for Hilton has been fantastic in Amsterdam as well as Lisbon and Prague.

2026-06-05 via Tripadvisor
E
E2009UFstuarts NONE
10
Knock Us Over with Pillows (Hotel)
Pros:

One of the very best hotel experiences ever. Certainly the property was top notch. What set it apart, though, was the staff. Every day we found ourselves remarking about what a wonderful place Pillows is. Wish they were in the US.

2026-06-05 via Tripadvisor
D
Damaskini couple gr
10
ΦΑΝΤΑΣΤΙΚΗ ΔΙΑΜΟΝΗ
Pros:

μου άρεσε overall το ξενοδοχείο. Το service, η καθαριότητα, οι λεπτομέρειες στη διακόσμηση, η μυρωδιά, τα υπέροχα μαξιλάρια.. η brasserie.. όλα ήταν πραγματικά υπέροχα.

Cons:

δεν υπήρχε κάτι που να με δυσαρέστησε. Ήταν όλα ονειρεμένα.

2026-06-05 via Nuitee
L
LKsharpsguy Couples Willis, Texas
2
Stay away. Stay elsewhere
Pros:

This property was extremely disappointing. The restaurant was terrible. We ordered a burger when we got in but they were closing soon. The result was the rarest and reddest burger i ever saw. Totally disgusting. I never tried the fine dining one so I cannot comment on that, except I'm not going to pay outrageous prices for Dutch, Japanese and something infusion. Breakfast was included as a hilton member. They bring you a few croissants and a piece of cheese. It takes them 30 minutes to bring a cup of coffee.
As far as the hotel itself, it's nothing special. They try to become a small luxury hotel but definitely do not even come close. BTW, don't walk too far from the hotel as you end up on a bad part of the city. There are far too many good hotels closer to the center for less money. To top it off, I asked if I could have a refund to go to a different property and was told no refunds. I left anyway. Stay away

2026-06-04 via Tripadvisor
Y
Y2225FEadrianm NONE
10
Beautiful
Pros:

Beautiful hotel and great service from beginning to end. This is a top tier hotel that you haven’t heard of yet. Just make time to enjoy it.

2026-06-04 via Tripadvisor
H
hollyo755 Solo travel Dana Point, California
10
Wonderful Stay at Pillows
Pros:

I had a marvelous stay at Pillows. Their location next to a peaceful park and public transportation is ideal. The hotel has lovely decor and is clean. The staff are super courteous and helpful. They have beautiful art throughout. Best of all is the fabulous food at the Spring Cafe. I have never had sauces and seasonings like that.

2026-06-03 via Tripadvisor
A
annea423 NONE Jacksonville Beach, Florida
10
Fantastic hotel
Pros:

Beautiful 5 star hotel located next to a park in a non-tourist area. The staff and service were the best. Everyone was professional, knowledgeable, and most of all fun. The Hilton SLH brand is fantastic.

2026-06-03 via Tripadvisor
D
Discover67130509497 NONE Valrico, Florida
10
Heaven in Amsterdam
Pros:

We felt very welcome from the moment that we set foot out of the taxi! The staff is warm and caring and showed us careful attention. The location is superb with access to the tram just steps away. The rooms were luxuriously appointed and had everything that we could ask for and more. The restaurants had diverse menus. One of our most special moments was on the rooftop terrace with a glass of champagne.

2026-06-02 via Tripadvisor
B
BulgariaDave1 Family
10
Great memories - awesome breakfasts!
Pros:

Very nice hotel, lovely grounds, and fantastic service. The staff (front desk, concierge, and so on) all went out of their way to ensure our visit was a success.

2026-06-02 via Tripadvisor
R
roelandp997 Family
10
Must stay in Amsterdam
Pros:

Undeniably one of the best hotels in Amsterdam. Location is perfect in a park quite after a busy day. Staff is phenomenal (Thank you Michael and all others)

2026-06-02 via Tripadvisor
A
arubaphil Family Kinnelon, Morris County, New Jersey
8
Pillow Talk
Pros:

Pillows Grand Boutique Hotel was the selected hotel by Uniworld River cruises when beginning in Amsterdam. Pillows is an elegant hotel with a friendly and efficient staff. The room was clean and bright with very comfortable bedding, a modern bath and large screen TV. Other features include a Nespresso coffee machine, minibar and safe. The location is not in the tourist area so you need to use public transportation, taxi or Uber to visit city attractions. Other than location, Pillows is a very charming hotel.

2026-05-30 via Tripadvisor
J
joannepQ9801JU NONE
10
Amazing stay at the Pilloes Hotel
Pros:

We recently stayed at the Pillows Hotel in Amsterdam. It was an excellent experience. Hotel is in an amazing location and offers many upgrades. Hotel is very clean, modern, provides real china, crystal type glasses, wine glasses, large towels and numerous other upgrades in the rooms. The staff is extremely friendly, attentive and always smiling. The continental breakfast that is included with your stay is extremely generous and has an amazing variety of foods including….fresh baking, fresh fruit bowl, fresh yoghurt/granola bowl, smoked salmon and other breakfast items.
I would recommend this hotel to folks looking for a unique stay, in an ecclectic environment that is quiet and comfortable.

2026-05-29 via Tripadvisor
B
B7416OFkellyc Couples
10
Beautiful Property & Top Notch Service!
Pros:

Our stay at Pillows Amsterdam was exceptional from check-in to check-out. The hotel is beautifully appointed, rich in character, and perfectly situated overlooking one of Amsterdam’s picturesque canals. Our room was spotless, comfortable, and provided some of the most restful sleep we’ve enjoyed while traveling.

What truly set this experience apart, however, was the outstanding staff. Every team member made us feel genuinely welcomed and cared for throughout our stay. We would especially like to recognize Christian, whose kindness and patience during the bike rental process made a lasting impression.

As a retired couple, this trip was a splurge for us, and every moment proved it was money well spent. Should we have the opportunity to return to Amsterdam, there is no question where we will stay—Pillows Amsterdam.

2026-05-29 via Tripadvisor
D
Dream59804391844 Couples
10
Great experience at Pillows Grand Boutique Hotel Maurits At The Park
Pros:

We had a great overall experience at Pillows Grand Boutique Hotel Maurits At The Park. The staff was terrific, the food incredible the location by the park was perfect to look out over. I would recommend this hotel.

2026-05-26 via Tripadvisor
M
Mikel couple us
10
2026-05-26 via Nuitee
S
SL couple fr
8
2026-05-26 via Nuitee
N
Naif extended_group sa
7
2026-05-25 via Nuitee
B
BryanHarvey NONE
10
Excellent staff and Location
Pros:

Perfect location to explore Amsterdam : staff is always helpful and concierge helped us every morning with our plans for the day!

2026-05-22 via Tripadvisor
C
cabo2 NONE Nashville, Davidson County, Tennessee
10
Gobsmacking experience - book it
Pros:

If you ever have the opportunity to stay at this location, consider yourself lucky. It was truly an outstanding experience on every level. Gorgeous property, world class service, great location, you name it. Everyone on staff was a standout but special
Shout out to Marta who made a night cap at Fitz’s a must during our stay. Kudos to all who work so hard to make this property a dream stay. We hope to stay here or other Pillows location again!

2026-05-18 via Tripadvisor
S
S1126MGrobertt Couples
10
Best Stay in Amsterdam
Pros:

The Pillows hotel experience was wonderful. From the genuine care of the entire staff, to the comfort and quietness of the rooms.
Their breakfast is more than generous, served in a wonderful setting, looking into the garden.
The beds are most comfortable that you risk oversleeping, which happened to us.
Thank you for making our stay in Amsterdam a memorable one.

2026-05-18 via Tripadvisor