InTown Suites Extended Stay Columbus OH - North

Hotels
5.4 (81 reviews)
2420 East Dublin Granville Road , Columbus , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Standard service quality
Good room quality
Cons:
Roach infestation
Long wait for room

Categories

Cleanliness
1.9
The property was noted to be roach infested and housekeeping is inadequate.
Service
6.4
Standard service quality for this hotel tier, though some negative service experiences were noted.
Location
6.9
Location is acceptable but hindered by staff not accommodating late arrivals.
Room Quality
7.4
Standard quality for this hotel tier since the room itself wasn’t specifically criticized.
Amenities
7.4
Standard quality for this hotel tier as no amenities were specifically mentioned.
Value for Money
3.9
Waiting 7 hours for a room affects perceived value.
Food and Beverage
7.4
Standard quality for this hotel tier as no food or beverage comments were provided.
Overall Experience
1.9
The overall experience was negatively affected by long wait times and pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:32

Property Description

Convenient Location
InTown Suites Extended Stay Columbus OH - North is ideally situated near major attractions such as Ohio Historical Center and Italian Village, offering easy access to explore the best of Columbus.

Comfortable Accommodation
Experience a cozy stay in our air-conditioned rooms equipped with modern amenities like flat-screen TVs, private bathrooms, and refrigerators. Relax in comfort with our quality bed linen and towels provided in every room.

Nearby Landmarks
Explore Columbus with ease as our hotel is located close to Columbus College of Art and Design, Columbus Museum of Art, and other popular landmarks. Enjoy a hassle-free stay with the John Glenn Columbus International Airport just 14 km away.

Book your stay at InTown Suites Extended Stay Columbus OH - North for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and costs USD 2 per 24 hours.

Location

Guest Reviews

5.4
Based on 81 reviews
Cleanliness: 1.9
Service: 6.4
Location: 6.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 3.9
Food and Beverage: 7.4
Overall Experience: 1.9
J
Jordan • solo_traveller • us
10
2026-01-30 • via Nuitee
S
soumia • solo_traveller • us
1
Pros:

Nothing good

Cons:

The staff, reception, customer service. Alli of the are bad

2026-01-27 • via Nuitee
F
Fontilus • solo_traveller • us
9
Pros:

Very clean nice customers service

Cons:

None

2026-01-23 • via Nuitee
L
Latatiyona • family_with_children • us
3
It wasn’t pleasant especially for what I am going through if I didn’t need to stay I wouldn’t
Pros:

I enjoyed the lady who cooked the breakfast . She was nice and friendly. Also the morning front desk lady .

Cons:

I didn’t like the mid day front desk lady she is rude and she don’t show not one once of empathy for anybody and their situation. The manager is just as bad don’t recommend…

2026-01-22 • via Nuitee
L
Luis • couple • us
1
Decepcionaste
Pros:

Nada estuve esperando que me entregaran la habitación por 7 horas y luego me indicaron que debía esperar 1 hora más. Decidí retirarme y el personal no quiso cancelar la reservación pretendiendo cobrar una multa por no continuar con la reservación

Cons:

Nada estuve esperando que me entregaran la habitación por 7 horas y luego me indicaron que debía esperar 1 hora más. Decidí retirarme y el personal no quiso cancelar la reservación pretendiendo cobrar una multa por no continuar con la reservación

2026-01-19 • via Nuitee
G
Genrry • couple • us
2
2025-12-23 • via Nuitee
B
Burden • solo_traveller • us
10
2025-11-18 • via Nuitee
S
Saty • solo_traveller • us
9
2025-10-17 • via Nuitee
M
Matthew
8
Pros:

It was ok

2025-09-22 • via Nuitee
M
Marin
6
Pros:

..

2025-08-11 • via Nuitee
A
Anthony
2
Pros:

Nothing against the property itself, just the staff and the booking agents not reading my detailed description of a late arrival forcing my work partner and I to upend our entire job location to a place that was 45 minutes further away from the job site.

2025-08-04 • via Nuitee
E
Elisha
2
Pros:

Terrible decision, it was roach infested

2025-07-31 • via Nuitee
N
Nyuma
6
Pros:

The place is good but they need to work on their housekeeping, they said once a week but they won’t show up until you go to ask like several times to come and the lady comes, she only sweeps the floor and leaves no mopping

2025-07-17 • via Nuitee
P
Peterman • solo_traveller • us
1
Worst experience of my life
Pros:

Absolutely nothing this place is horrible

Cons:

I don’t know where to start, but here we go infested with roaches bedbugs everything is falling apart the room smell like piss, completely disgusting I left, and they would not give me my money back the worst hotel I have ever stayed at in my life completely disgusting appalling just nasty. You have to be out of your mind to stay there. It should be reported to the health department.

2025-07-10 • via Nuitee
E
elisha
10
Pros:

Niiiice

2025-07-07 • via Nuitee
Y
Yander • solo traveller • us
10
Exceptional
2025-06-05 • via Nuitee
S
Suzanne • solo traveller • us
7
Comfortable clean. Staff is nice
2025-05-02 • via Nuitee
A
Adam • solo traveller • gb
10
Staff were really nice
Pros:

Easy access

Cons:

N/A

2025-03-12 • via Nuitee
C
Christian • group • us
5
Passable
2025-02-20 • via Nuitee
C
Chantal • review category business travellers • us
9
Superb
2025-02-14 • via Nuitee