InTown Suites Extended Stay Columbus OH - Dublin

Hotels
6.2 (33 reviews)
2797 Bethel Road , Columbus , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Location
Cons:
Old and outdated
Smelled of weed
Inconsistent cleaning

Categories

Cleanliness
4.15
Lately the rooms have not been as thoroughly cleaned, especially the bathroom.
Service
7.65
Standard quality for this hotel tier.
Location
8.15
Location is a positive aspect mentioned in the reviews.
Room Quality
6.65
Rooms were good but may vary with cleanliness.
Amenities
5.85
Standard quality for this hotel tier.
Value for Money
5.65
Standard quality for this hotel tier.
Food and Beverage
5.85
Standard quality for this hotel tier.
Overall Experience
5.65
Mixed feelings due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:42

Property Description

Convenient Location

InTown Suites Extended Stay Columbus OH - Dublin is strategically located near major attractions such as Columbus Zoo and Aquarium, Ohio Theater, and Capitol Square, making it the perfect base for exploring the city.

Comfortable Accommodation

Each room at the hotel is equipped with essential amenities including air conditioning, a flat-screen TV, a private bathroom, and a fridge, ensuring a comfortable and convenient stay for all guests.

Nearby Facilities

With the property being close to Ohio Historical Center, Italian Village, and Natural Resources Park, guests can easily access a variety of entertainment and leisure options during their stay.

Book your stay at InTown Suites Extended Stay Columbus OH - Dublin for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and costs USD 2 per 24 hours.

Location

Guest Reviews

6.2
Based on 33 reviews
Cleanliness: 4.15
Service: 7.65
Location: 8.15
Room Quality: 6.65
Amenities: 5.85
Value for Money: 5.65
Food and Beverage: 5.85
Overall Experience: 5.65
D
Debbie • family_with_children • us
7
2026-01-19 • via Nuitee
E
Erika Kriztina • family_with_children • us
4
Pros:

Nada

Cons:

Todo

2026-01-19 • via Nuitee
A
Aden • solo_traveller • us
5
2026-01-19 • via Nuitee
C
Connie • solo_traveller • us
4
Pros:

Location

Cons:

Old and outdated. Smelled of weed.

2025-12-13 • via Nuitee
S
Shelly • solo_traveller • us
10
Pros:

The rooms were good, lately the rooms have not been as thoroughly cleaned. Especially the bathroom. I do believe it's different housekeeping staff.

2025-11-08 • via Nuitee
Y
Yasser • solo_traveller • gb
10
Pros:

Don’t have all that what you showing in the picture but after all is clean

2025-10-30 • via Nuitee
M
Massey • solo_traveller • us
5
2025-09-03 • via Nuitee
N
nichole • solo_traveller • us
8
2025-08-07 • via Nuitee
P
Paula • solo traveller • us
3
I won’t stay there again
Pros:

The location was close to my work

Cons:

It smelled bad. I was there 9 days and my room wasn’t cleaned once. There is no one in the office from 7p to 11a so I couldn’t really complain cuz I was gone during those hours. I still haven’t received my $50 deposit.

2025-06-15 • via Nuitee
W
wiseriver9101 • Family • us
4
Great Location, Subpar Stay
Pros:

This is my first time staying at an InTowne Suites, but it will be my last. The hotel signs say no smoking, yet 'guests' are happy to smoke in front of those very same signs. The smoking patio located near the elevators allows cigarette and weed smoke to travel throughout the building.

Our room was "neat", as in it had been straightened up, beds made and towels and paper products replaced, but was otherwise dingy, dirty, rusty, musty, and showed signs of years of neglect. I spent the first night cleaning and had to go out and buy activated charcoal bags, an air purifier, and a Rug Doctor to remove some of the filth from the carpets, which are absolutely worn down with caked-on dirt. The drapes are no different. Looking at them, they are dusty and filthy. We also had to wash the windows, which have no screens.

I could not sleep with the musty odor in the room from all the dated and dirty carpeting and drapes. The one dresser in the room is not level, leans forward causing the drawers to open constantly. The blankets smell like human sweat and need washing. The towel provided for the bathroom mat appears to have dried vomit on it. The bulb over the antiquated stove blew out and needs replacing. The dining room chairs were very dirty, with food and possibly bodily fluids on them. I had to scrub them down with bleach before we could sit on them.

The people staying here seem to represent the bottom of society and nearly everyone smokes, despite the sign in the office saying the property is "smoke-free". This place costs way too much for the low-quality experience I've had so far. Only the awesome location and quiet room were saving graces, for which I awarded one star each. Otherwise, I really wish we had been able to stay at a nicer place. This was not a good experience.

2024-12-28 • via Tripadvisor
R
Richards • solo traveller • us
10
Exceptional
2024-08-20 • via Nuitee
T
Thoa
4
Pros:

The room so older..and dirty. .

2024-05-07 • via Nuitee
I
Ina • review category business travellers • us
1
Bad
Pros:

NOTHING AT ALL

Cons:

THE CARE OF THE BUILDING AND ROOMS

2024-04-08 • via Nuitee
S
Serita • family with young children • us
10
Exceptional
Pros:

Price,location, Clean and friendly staff

2023-11-15 • via Nuitee
E
Erica • family
8
Pros:

It was ok

2023-08-31 • via Nuitee
V
Veronica • with friends • us
8
Very good
2023-07-01 • via Nuitee
A
Anita • family with young children • us
1
No one wants to work, the building smell like cigarette smoke and overall bad first time and last time experience.
Pros:

Nothing

Cons:

Everything

2023-06-15 • via Nuitee
M
Michelle • review category business travellers • us
1
Bad
2023-05-24 • via Nuitee
C
Courtney • review category business travellers • us
1
WORST PLACE EVER 0/10, Wouldn’t recommend
Pros:

I never got to stay at the property!!!

Cons:

I booked this place for a stay and as my family and I were heading to the hotel they call me and say that they are OVERBOOKED due to the OSU game and have to CANCEL my reservation! I asked would I need to do anything about the cancellation & was told NO. This was very inconvenient because I had to now find a new hotel. A week later I was CHARGED A CANCELLATION FEE, even though I WAS FORCED TO CANCEL. I’ve tried to get my refund back, I even drove by but the office was closed for some sudden emergency. There were people breaking into windows due to no office person & being locked out of their rooms, the MANAGER RUBEN is very RUDE and REFUSED TO REFUND ME. Worst experience EVER, wouldn’t recommend!

2022-11-19 • via Nuitee
H
Hanna • young couple • eg
7
IT IS NICE BUT IT COULD BE BETTER IF THE TOP MANAGEMENT CONSIDER THE ABOVE COMMENTS.
Cons:

The problem of unavailability of checking in or out on Sundays and the service desk hours till 7 pm is very odd and it should extend till midnight at least to give the guest more flexibility for the check in and check out and for any service need and assistance manager is required to help and fill in the service handling in case of sudden absence to the main manager .

2022-10-30 • via Nuitee