Conrad Nashville

Hotels
Conrad Hotels & Resorts
9.5 (448 reviews)
1620 West End Avenue , Nashville , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Ice availability
Value for money concerns

Categories

Cleanliness
8.8
Overall cleanliness was acceptable, but some issues were noted, like the lack of ice service which impacted the experience.
Service
10
Service was consistently praised across multiple reviews for being friendly and helpful.
Location
10
The hotel location was highlighted as excellent, conveniently near restaurants and attractions.
Room Quality
9.8
Rooms were spacious and comfortable, positive feedback noted on modern design and amenities.
Amenities
9.3
Amenities were generally well-received, but some suggestions for improvement, such as needing ice facilities.
Value for Money
8.8
Some guests felt that certain aspects did not meet high expectations for the cost.
Food and Beverage
9.3
Food quality was generally positive, although some dishes did not meet expectations.
Overall Experience
10
Overall experience was excellent, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:34

Property Description

Luxurious Accommodation
Conrad Nashville, a 5-star hotel in Nashville, offers a lavish stay just 1.2 km from Vanderbilt University. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable retreat after a day of exploring the city.

Top-Notch Amenities
Indulge in the outdoor swimming pool, fitness centre, and garden, or savor American dishes at the restaurant. Selected rooms feature a fully equipped kitchen, perfect for longer stays. The hotel also boasts a business centre and a hairdresser's for your convenience.

Prime Location
Situated near popular attractions like Bridgestone Arena and Ryman Auditorium, Conrad Nashville is the ideal choice for travelers seeking luxury and convenience in Music City.

Book your stay at Conrad Nashville for an unforgettable experience in Nashville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.5
Based on 448 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 10
H
Hailey couple us
10
2026-01-26 via Nuitee
S
Stephen couple us
4
2026-01-19 via Nuitee
D
dhillon family_with_children us
10
great
Cons:

with this cost, breakfast should included.

2026-01-15 via Nuitee
G
gwenk574 Couples
10
Looking forward to our next stay
Pros:

This was our second stay at the Conrad in Nashville and we’re already planning our next trip to Nashville in the Spring to stay here again.

The hotel is modern, sleek, and extremely well kept. The rooms are spacious and the beds are quite comfortable.

We’ve eaten at both restaurants and enjoyed both. I will say we especially enjoyed the small
plates at Thistle & Rye and I was looking forward to the Korean Fried Chicken, but it was closed for a private event - we stayed on NYE.

The location can’t be beat and is within walking distance to many restaurants, bars, music row, and The Gulch.

All of the staff we encountered were friendly. Jake was at the front desk both times we checked and was very professional and helpful. Also , Stephanie the hostess at Blue Aster, was very friendly, helpful, with a cheerful disposition both times we were there.

One area for improvement - ice for drinks! The rooms didn’t have ice buckets nor ice machines anywhere i saw.

2026-01-03 via Tripadvisor
J
jorleyrivas Family Houston, Texas
10
Excellent Valet at Conrad
Pros:

Amazing valet service at the Conrad. Charley and the rest of the guys were super friendly and helpful, always recommending great places to check out. Everything was smooth and easy the whole time. Highly recommend!

2026-01-03 via Tripadvisor
K
karingL7764DC Friends getaway
10
Feels like home.
Pros:

We always love coming to this hotel. It’s comfortable, has great rooms with lots of room, all of the amenities you need (including a magnifying mirror, robes, central lighting by the bed and so much more). Breakfast downstairs was healthy and fresh. We had the avocado toast and custom omelette. Maria was our server and super nice.

2026-01-03 via Tripadvisor
G
G9918KOjordanb Solo travel
10
Excellent.
Pros:

Mariam and staff were amazing. Great food, great service. Always very friendly and welcoming. Had a great five days at the Conrad and each day was better than the last. New years was fun too!

2026-01-02 via Tripadvisor
5
566mihira Family
10
First trip to nashville at the conrad
Pros:

Matthew was an amazing concierge and host. He gave us great suggestions of activities to do on the trip and great recommendations of places to eat! He really helped us have an amazing trip.

2025-12-30 via Tripadvisor
D
dighory67 Couples
10
Good experience.
Pros:

Miriam was delightful! She provided good service, and helpful conversation.
Food was very tasty. Atmosphere was comfortable. Prices a bit high!

2025-12-26 via Tripadvisor
N
N8337PJmattm Couples
8
Just add ice …
Pros:

Love this hotel. Esperanza was great. Only issue was bizarre. Ordered ice to room on 12/20 midday. Nothing came. Called down an hour later. They apologized but still nothing came from in room delivery. Then on 12/21 the exact thing occurred again. Probably just given guests access to get their own ice. The delivery fkybs made a great hotel seem like processes needed a lot of work.

2025-12-21 via Tripadvisor
3
393janelleh Couples
6
Just Okay Stay
Pros:

4 stars it was not. Aside from the pretty decor there really wasn’t anything special about the Conrad. Front desk was short staffed and the wait to check in was unusually long. The accommodations were “regular” A bed, desk and bathroom. Nothing luxurious about it. The restaurant “Blue Astor” was just ok as well. The breakfast was way better than the dinner. The menu’s description was way better than the actual food. In my opinion it was not worth the high end charges. I just didn’t see anything worth the investment.

2025-12-20 via Tripadvisor
Y
Y7478WFedm Family
10
Nice Vibe & Experience
Pros:

Decor and ambiance was pleasing Dining was classic and elegant
Room amenities were cozy and warm
Bathroom was spa like & rain shower was amazing
Mariam our server was pleasant and informed on the menu and its allergens
Overall Great stay would book it again

2025-12-17 via Tripadvisor
G
gilm826 Couples
10
The Conrad Nashville exceeded expectations!
Pros:

Top class hotel. Room was superior! We had breakfast each morning in the hotel restaurant. We had Mariam serve us multiple times. Her service was exemplary!

2025-12-16 via Tripadvisor
7
701nickc Couples Nashville, Davidson County, Tennessee
8
Excellent hotel with one notable issue
Pros:

Excellent rooms. Efficient check in. Great bathrooms .

There is an issue with pipes or some other mechanical where banging or popping is noticeable throughout day and night. Our room was 3 removed from the elevator shafts. Standing in front of the elevators, the sounds were louder. So we presume the issue resides there.

Valet service was excellent with Anthony and Charley, and crew.

2025-12-15 via Tripadvisor
U
U9284ESpaula Couples
8
Hotel is beautiful. They added a $30 fee per night as a “destination fee”
Pros:

Hotel is beautiful. We were not aware of an added $30 destination fee each night. We were told this is new and that “some” hotels do this in Nashville. We have stayed all over Nashville and typically stay at the Hilton. This is unfortunate that they are now doing this.

2025-12-15 via Tripadvisor
V
Voyage828819 Family
10
Wonderful birthday trip!
Pros:

Hotel was perfect! Beautiful rooms, very clean and in a great location! Caroline was a wonderful bartender, waitress and concierge all in one! Breakfast at Blue Aster was also lovely - ask for Miriam! We will be back!

2025-12-14 via Tripadvisor
A
Anpar2015 Friends getaway
10
Excellent service
Pros:

The service and the staff were very attentive and friendly. Excellent experience. The hotel was clean and very well maintained. The room was quiet and soothing as well.

2025-12-14 via Tripadvisor
A
angelac797 Business
10
Conrad Nashville- best hotel experience I've ever had!
Pros:

My stay at the Conrad Nashville was the best hotel experience I've ever had. The rooms are gorgeous and well maintained. The bed was sooo comfortable!
Every staff member I had contact with was extremely kind and accomodating.
I didn’t get the names of the front desk staff to mention them individually in this review but they were super helpful.
To the team members I do have names for: The bellmen (Edwin and Gary), the valet team (Charley and Anthony) and the hotel car drivers (Andy, Darren and Kevin) all provided top notch service!
Looking forward to staying at Conrad Nashville again!

2025-12-13 via Tripadvisor
F
Fearless370063 Solo travel
10
The best breakfasts!
Pros:

I love my breakfasts at the Conrad when I stay here! Food is top-notch, nice variety.Had wonderful service this morning from Miriam and Ron, Stephanie is always an excellent hostess too. Oh, and their coffee is the best!

2025-12-13 via Tripadvisor
E
Escape58611179518 Family
10
Mariam and her peers are Awesome
Pros:

Excellent facility and superior service, they really care about their guests. Mariam and others like her seamlessly provide people-first service with natural caring personalities. We will continue to visit.

2025-12-10 via Tripadvisor