Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful room views
Good breakfast quality
Spacious and clean rooms
Cons:
Cleaning issues and maintenance needed
Slow responses from management
Water hotness in the shower inconsistent
Inadequate information from the reception

Categories

Cleanliness
6.21
There was mold and trash found in the room.
Service
8.68
The staff, particularly Suzana, was very caring and attentive to guests' needs.
Location
8.22
The location is decent with easy access to transportation.
Room Quality
7.67
While some rooms were spacious and comfortable, issues with cleanliness were noted.
Amenities
8.2
The rooftop pool and views were highlight amenities.
Value for Money
7.66
The experience matched the value, though some issues affected perception.
Food and Beverage
8.21
Breakfast was noted to have variety and quality.
Overall Experience
7.58
A mix of positives and negatives led to a generally pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:26

Property Description

Luxurious Accommodation
Indulge in 5-star luxury at La Maltese Estate, just 1.7 km from the Archaeological Museum of Thera. Each air-conditioned room features top-notch amenities including a coffee machine, minibar, and a flat-screen TV. Some rooms even offer breathtaking sea views from a private balcony.

Exceptional Services
Experience impeccable service with a 24-hour front desk, concierge assistance, and complimentary airport transfers. Relax by the outdoor pool or enjoy a meal at the on-site restaurant. With free WiFi throughout the property, staying connected is effortless at La Maltese Estate.

Prime Location
Conveniently situated near Santorini Port and Santorini International Airport, exploring the island is a breeze. Don't miss the chance to visit Ancient Thera, just 13 km away from this luxurious retreat. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 83 reviews
Cleanliness: 6.21
Service: 8.68
Location: 8.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 7.58
D
Dobrila Biba family_with_children de
10
Pros:

Sehr gastfreundlich und hilfsbereit ,sauber und sehr leckeres Frühstück!! Vielen Dank

Cons:

Es hat nur eine große Spiegel ins Zimmer gefehlt .

2026-03-17 via Nuitee
I
Imtjiyas couple gb
6
Dissapointed
Pros:

The rooms and interior amazing

Cons:

No milk provided - had to buy our own milk for coffee and tea
I was charged extra 45 euros - unknown tax upon check in. I am still waiting for a refund for this unknown charge.


Break fast here is terrible. We were just served couple bread slices and jams. We have requested an omelette and then they have served us. Really disappointed. It’s terrible compared to full breakfast included places in Santorini we had stayed.

2026-01-19 via Nuitee
O
Olesia family_with_children dk
8
2026-01-19 via Nuitee
L
Louise extended_group ca
9
2025-10-24 via Nuitee
C
Cécile couple fr
4
Grosse déception, le site ne reflète pas l'expérience vécue
Pros:

Suzana l'employée de l'hôtel est une femme formidable qui est au petits soins pour les clients. Elle se soucie de notre confort et est très attentionnée.

Cons:

Le manque de sérieux de la part du manager : nous lui avons signalé dès le début de notre séjour que nous n'avions pas d’eau chaude dans notre chambre, et sommes restés 3 jours dans cet inconfort. De plus, il devait nous donner une réponse pour une excursion que nous voulions faire mais nous avons terminé notre séjour sans qu'il nous ait recontacté.

2025-10-16 via Nuitee
H
Harry partner
10
Pros:

Great place! And Alex and the team were great! Highly recommend!

2025-10-09 via Nuitee
J
Julia friends
10
Pros:

Everyone was great and accommodating. Nice location and wonderful view

2025-10-06 via Nuitee
T
Toufik
10
Pros:

Everything was good. A great trip.

2025-10-01 via Nuitee
J
Johnny partner
6
Pros:

The view was amazing. While I enjoyed the music from nearby restaurants I could see it not being to other people’s liking or even disruptive if you go to bed early. The condition of the room was decent, but the TV didn’t function, and the WiFi was spotty. Also, be aware that the shower water takes several minutes to warmup.

2025-09-21 via Nuitee
L
Livia couple it
10
Struttura super consigliata. Pulizia ottima, ogni giorno ci cambiavano gli asciugamani, il cestino e rimpiazzavano le ci
2025-09-18 via Nuitee
P
Priti extended_group us
4
The staff was excellent and kind but the property needs an update
Pros:

The location was perfect

Cons:

There was mold on the couches chairs, the window was broken so water was leaking theough, trash found in the couch (tampon), apparent mold on ironing board, sheets were dirty

2025-09-18 via Nuitee
M
Magdalena couple pl
10
2025-09-18 via Nuitee
M
Magdalena family_with_children pl
10
The perfect place for a short stay with family
Pros:

The thing we liked the most was the view from our room of the caldera – it’s something truly beautiful. On top of that, the jacuzzi, which is heated and has its water changed, and the beautiful apartment itself.

Cons:

Things that definitely need improvement are the lack of quick responses to messages – no one even told us the breakfast times or the WiFi password. We only found out from other guests, as there was no one at the reception the entire time.

2025-09-18 via Nuitee
C
Catarina solo_traveller gb
9
Pros:

Availability and flexibility of the staff to accommodate guests needs. Room was spacious, clean & comfortable. Breakfast is not buffet, but still very good quality. The best part was my bedroom terrace, which had a espectacular view over the caldera - I don't think I could have asked for a better view.

Cons:

My TV had no signal during the whole stay, luckily was able to connect to internet and use online streaming. Shower water system is a bit slow on heating up - had to run the water way earlier before starting to shower to get hot water, which is a big waste. Some lights and electrical plugs in the room would not work.

2025-09-14 via Nuitee
D
Diego couple es
8
2025-08-28 via Nuitee
V
Victor Mateus extended_group ie
8
Pros:

The view

Cons:

No space to park car

2025-08-26 via Nuitee
M
Mehdi
8
Pros:

The place is clean, quiet, and well-kept. Alex is very nice and helpful, and the staff are kind too. The location is decent – there’s a bus running about every 30 minutes in the summer that takes you to Fira, and from there you can go anywhere on the island.

We didn’t have a sea view (not sure if some rooms do), but if you can, I recommend booking one – it would make the stay even more special, especially for the sunset.

A couple of small drawbacks: you’ll need some luck to get a steam iron, so it would be better if each room had its own. Also, I’d suggest the hotel refills water bottles daily after room service – it’s inexpensive, and for a 5-day stay it would only cost around €10 total (even less if bought in bulk).

Overall, a pleasant stay with friendly staff and a quiet atmosphere – just a few small improvements could make it perfect.

2025-08-25 via Nuitee
M
Mariela estela family_with_children es
10
Pros:

Todo excelente, no tomé fotos pero nos encantó, muy amables los trabajadores y el encargado, excelente ubicación

2025-08-22 via Nuitee
D
Daniel partner
10
Pros:

The rooftop wading pool was a real highlight. It’s not big enough for swimming, but perfect for a quick dip between lunch and drinks. Tables were free to use, while loungers (€20 minimum spend for two with an umbrella) and cabanas (€40, which easily covered lunch and a couple of drinks) were well worth it. The rooms were spacious and comfortable, breakfast had plenty of variety, and the location was excellent — just a 10-minute walk to the metro, with a direct line to the airport and easy access to the Acropolis and Ermou Street, only three stops (about 10 minutes) away.

2025-08-19 via Nuitee
I
Irem family_with_children de
1
Fazit: Nicht buchen. Dieses Hotel ist nicht das, was es vorgibt zu sein.
Pros:

Nichts

Cons:

Vorsicht – absolut enttäuschend! Keine 5 Sterne wert

Wir haben dieses Hotel auf Santorini gebucht, weil es laut Beschreibung ein 5-Sterne-Haus sein soll. Die Bilder auf Booking sahen traumhaft aus – in Wirklichkeit war unser Aufenthalt leider eine riesige Enttäuschung.

Whirlpool gebucht – aber nie nutzbar

Wir haben extra ein Zimmer mit privatem Whirlpool gebucht und dafür deutlich mehr bezahlt. Als wir ankamen und nach der Bedienung fragten, meinte der Hotelmanager zuerst, es sei gar kein Whirlpool – nachdem ich meine Buchung zeigte, hieß es dann plötzlich doch, ja, sei einer. Aber: Das Wasser wurde an keinem einzigen Tag warm, obwohl ich mehrfach nachfragte. Immer hieß es nur: „Ich mach das gleich warm.“ – aber es passierte nie etwas. Das heißt: Wir haben für ein Extra bezahlt, das wir nicht ein einziges Mal nutzen konnten. Das Bett ist 160x180 kein kein grosses französisches doppelbett wie angegeben
Frühstück – sehr enttäuschend
Das Frühstück bestand aus
kalten Eiern vom Vortag du kriegst das nichtmal für 5€ ausserhalb. Kein Gemüse, kein Buffet, keine Karte, kein Service. Man musste alles selbst nachfragen, von alleine kam niemand. Für ein 5-Sterne-Hotel ist das wirklich enttäuschend.
Vertraut "Alex" nicht

Aussicht komplett anders als auf den Bildern
Online sieht man tolle Bilder vom Meer, vom Infinity-Pool, von idyllischer Atmosphäre. In der Realität: Man blickt auf einen riesigen Elektrizitätsmast. Jeden Morgen kam ein lauter Wasser-LKW, der stundenlang Lärm machte – Erholung? Keine Chance.

Kein Personal – kein Service – niemand da
Das Hotel wirkt fast wie leer. Es gibt keine Mitarbeiter, besonders abends ist niemand vor Ort. Es gibt keine Rezeption, niemanden, der hilft. Das Gepäck mussten wir komplett selbst tragen, trotz der Anlage mit vielen Stufen. Für ein 5-Sterne-Hotel absolut unverständlich.

Tipp an alle: Schaut euch auch die Google-Bewertungen an!

2025-08-18 via Nuitee