Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and well-maintained property
Great breakfast
Cons:
Small rooms
Some amenities may not meet larger hotel standards

Categories

Cleanliness
9.84
Hotel, room and pool very clean. Cleanliness is generally emphasized across multiple reviews.
Service
9.99
Staff were described as very nice and accommodating, highlighting excellent service.
Location
9.85
Location is well-received as it is away from the crowds, providing a local feel.
Room Quality
9.3
Some reviews mentioned that the rooms are quite small.
Amenities
9.83
The outdoor dining and pool areas were positively noted.
Value for Money
9.79
Overall value seems to be good based on the quality experiences mentioned.
Food and Beverage
9.84
Breakfast and service at the pool bar received positive remarks.
Overall Experience
9.99
Culmination of exceptional service, cleanliness, and overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:25

Property Description

Luxurious Accommodation with Top-Notch Amenities

Located in the charming area of Karterados, Onyx Hotel & Suites offers a lavish stay just a stone's throw away from Karterados Beach. Guests can indulge in the outdoor swimming pool, enjoy complimentary private parking, and unwind at the on-site bar. The concierge service and sun terrace add an extra touch of luxury to your stay.

Modern Comforts and Convenience

Each air-conditioned room at Onyx Hotel & Suites is thoughtfully equipped with essential amenities including a desk, kettle, minibar, safety deposit box, and a flat-screen TV. The private bathrooms feature a refreshing shower, with bed linen and towels provided for your comfort.

Convenient Location with Easy Access to Attractions

Explore nearby attractions such as Monolithos Beach and the Archaeological Museum of Thera, both just a short distance away. With the Santorini International Airport a mere 4 km from the hotel, your journey to relaxation begins as soon as you land.

Experience luxury and comfort at Onyx Hotel & Suites - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JTR

Location

Guest Reviews

9.8
Based on 304 reviews
Cleanliness: 9.84
Service: 9.99
Location: 9.85
Room Quality: 9.3
Amenities: 9.83
Value for Money: 9.79
Food and Beverage: 9.84
Overall Experience: 9.99
B
Benedetta couple it
10
Pros:

Tutto fantastico, personale super gentile e professionale! Hotel bellissimo e consigliato

Cons:

Colazione un po’ ridotta

2026-01-19 via Nuitee
S
Solène couple fr
10
Très bel hôtel pour une très bonne expérience à Santorin !
Pros:

Hôtel récent avec suites/chambres et équipements de qualité, propreté impeccable, le personnel est très sympathique et accueillant, toujours disponible pour donner de bons conseils.
Le petit déjeuner est très bon et suffisamment diversifié pour tous les goûts.
Les terrasses avec jacuzzi sont un gros plus pour profiter pleinement de l’expérience.

Cons:

Seul (très petit) bémol pour la température de la piscine, fraîche au mois de juin.

2026-01-19 via Nuitee
L
Leticia couple es
10
Personal súper amable y atento!
Pros:

Todo!! Fue una estancia genial. Además el personal súper amable y atento. El último día teníamos que irnos a Atenas súper pronto y nos dejaron el día anterior cosas para desayunar en nuestra habitación junto con un papel con recomendaciones para Atenas. Sin duda repetiríamos!

2026-01-19 via Nuitee
S
Sharabi family_with_children il
10
AMAZING
Pros:

Firstly, the place was a m a z i n g!!!
we got a great hospitality from Denisa and Victoria- they both helped us through all the time we've spent there!
from the very beggining until the very last day of our trip, both of them talked to us with full patiance and with great advices for places to travel or eat. Additionaly, every problem we had they did not hesitate and came strightly to check if anything was ok.
Denisa was such a lovely women to talk to- not only she helped us but you could feel her wormth and love as if you know her for years.
Victoria was also such a kind hearted women that has always been there for us no matter what!
the hotel itself was very big and convinient
we had a large room with plesent view and a very nice pool to swim in.
All in all, it was a great expirience and we hope we could visit there again.

2026-01-19 via Nuitee
E
Eva extended_group fr
9
2026-01-15 via Nuitee
8
858douglasb Couples London, England
10
A gem in the heart of Santorini
Pros:

Our son and his partner came here in May and said we had to come here if we were coming to Santorini. We did and had a fantastic 11 days with the owner and staff treating us like family. The hotel was immaculate from the pool and bar area to the rooms. They booked a tour of the island for us which gave us a lay out of the island and also a wine tour which we highly recommend.
For a spot far enough away from the crowds around Thira (25 minute walk) but with a local feel and Greek hospitality you can't beat Onyx Hotel and Suites

2025-10-16 via Tripadvisor
K
Kerstin couple de
10
2025-10-08 via Nuitee
L
LUCIANA partner
10
Pros:

Very kind and amazing staff! Who were very helpful, and happy.

2025-10-07 via Nuitee
H
Hannah couple gb
10
2025-10-07 via Nuitee
Y
Yosebashvili couple il
10
Pros:

מלון בוטיק עם 13 חדרים שירות וניקיון ברמה גבוהה מאוד,
חניה, המיקום הוא מאוד טוב באמצע האי באזור יחסית שקט קרוב לסופר מרקט קטן וחמש דק נסיעה מפירה שזה אזור מאוד מרכזי

2025-10-05 via Nuitee
K
Katarzyna family_with_children pl
10
Pros:

Cudowny pobyt. Piękny nowy hotel. Bardzo czysty. Ładne widoki. Bardzo cicho o co ciężko w Santorini. Obsługa pomocna i bardzo miła.

2025-10-05 via Nuitee
F
Fehima friends
10
Pros:

Everything was amazing

2025-10-04 via Nuitee
K
Kim partner
10
Pros:

Was very happy with our stay at Onyx Hotel. All the staff was so nice and accommodating. Service was excellent. Denisa and Victoria at the front desk, were so helpful from setting up airport transfer pick up/ drop offs, to making suggestions for local eats, and dinner reservations. We enjoyed the free breakfast that was provided with our stay. Spirro was kind and attentive, made great suggestions to where we should go.
Hotel, room and pool very clean. Great quiet location. 10 min walk to the bus stop. From the bus stop, about 10-15 mins ride to Fira. Would definitely recommend.

2025-09-29 via Nuitee
C
Christian family
10
Pros:

Really enjoyed our stay at Onyx, the staff was definitely the best part about it and everything met our expectations

2025-09-27 via Nuitee
D
Debbie
8
Pros:

Lovely small hotel but a little remote for us . 20 minute walk into Fira then a 30 min bus ride to Oia . Hot tub on our terrace was extremely small and room was quite small . We would stay in Oia next time .
Thank you Victoria for arranging breakfast as we left before breakfast at the hotel was open at 8 am .

2025-09-21 via Nuitee
K
Kevin couple ie
9
2025-09-20 via Nuitee
J
joannan298 Couples
10
Favorite Boutique Hotel Experience
Pros:

We fell in love with this beautiful boutique hotel from the moment we arrived. Denisa and Victoria were so helpful with reservations, travel arrangements and island advice. Litza greeted us at the pool bar every day with her beautiful smile and her hospitality. And Speedos served up the best cappucino and breakfast....This was there perfect location if you wish to get away from the bustle of Firos and Oia.

2025-09-18 via Tripadvisor
L
Lisa family
10
Pros:

Very friendly staff, beautiful and exceptionally clean property, outdoor dining for breakfast. Lovely pool area.

2025-09-16 via Nuitee
C
Caroline couple gb
9
Fabulous accommodation.
Pros:

Very clean and well equipped apartment.

Cons:

View from pool is unfinished building.

2025-09-12 via Nuitee
2
289athenam Family
10
Excellent place to stay
Pros:

Very nice hotel. Rooms were very nice and clean. The air conditioning, which I heard in Greece was not good , was really cold . We froze lol. But I’m from Texas and we like our AC. My son had a knee injury they were not aware of due to last minute but they put him on the bottom floor at no extra charge. It was even a bigger room then he had. They booked all of our taxi’s and made some excellent recommendations for restaurants in the nearby towns that were beyond our expectations! They even gave us a late check out due to our ferry being delayed. They were all so sweet and accommodating! I highly recommend this place!!!

2025-09-08 via Tripadvisor