Omnia Hotel Relax & Wellness

Hotels
•
Independent
7.8 (5 reviews)
Lucní, Janske Lazne, Královéhradecký kraj, 542 25 , Janske Lazne , CZ
420-499 859 780

listing image 1
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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Sauna
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Tours/ticket assistance
See all facilities

Property Description

Recreational Amenities
Indulge in the indoor pool and sauna for ultimate relaxation.

Dining and Drinks
Savor a delicious meal at the on-site restaurant and grab a drink at the bar/lounge.

Convenient Amenities
Benefit from complimentary breakfast, wireless internet, and tour assistance.

Relax and unwind at Omnia Hotel Relax & Wellness. Book now for a rejuvenating stay amidst nature's beauty.

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.8
Based on 5 reviews
D
Daiana • friends
4
Pros:

We initially booked a triple room, but upon arrival, we were not given the room we reserved. The receptionist was unhelpful, unfriendly, and made no effort to resolve the situation. Instead of offering a solution, she demanded an extra fee of 500 CZK per night for an additional bed. When we asked to speak with the manager, she refused to let us do so. Overall, the service was extremely disappointing and unprofessional. That said, the hotel itself is clean and well-maintained. We really liked the sauna, the pool, and the room in general. It’s just disappointing that the hotel offers triple rooms for booking when they apparently don’t have them available.

2025-05-02 • via Nuitee
A
Aldo • family
8
Pros:

Good

2024-09-29 • via Nuitee
A
Aron
10
Pros:

Der kurze Aufenthalt war sehr zufriedenstellend und es war sehr sauber.
Es ist auf alle Fälle weiter zu empfehlen.

2024-03-27 • via Nuitee
N
Niels • family
10
Pros:

Tolle Unterkunft.

2023-07-23 • via Nuitee
W
William
2
Would not recommend as failed in many ways
Pros:

First impression was really off-putting because whole place stunk of chlorine - the smell was omnipresent and strong, from the foyer, hallways, everywhere. Never experienced that before and mostly book hotels with a pool.
Staff was very unhelpful, one receptionist literally rolled her eyes when I asked a question about ski storage. Breakfast was not great but it was ok, except for things were running out often and one had to ask several times (and wait..) for them to be re-filled.
We were on the first floor and the hallway carpet was dappled with many areas of bleach/cleaning product stains, which does not give a good impression. The room was a nice surprise, that was comfortable and relatively clean (except the shower has balls of fluff/dust). Even tho we left one day well before noon and left tag on the door for the room to be cleaned, it has not been attended to at all. And again, reception was unapologetic and not particularly helpful (same person on duty).
It was very disappointing over all, especially after seeing the fancy photos on-line AND the money we paid! I am happy to overlook things here and there, especially if the staff is helpful and willing to rectify, but this was consistently below standard to say the least and in many areas, so I would not recommend this place, needless to say I will not be returning. Which is a pity because the area and the skiing was great!

2023-03-18 • via Nuitee