Aw Hotel Chipichape Urban

Hotels
Independent
5.4 (5 reviews)
43 Norte47 Av. 6 Nte., Cali, Valle del Cauca, 760046 , Cali , CO

Pets allowed

Facilities

Free breakfast
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Conference space
Free breakfast
See all facilities

Review Highlights

Pros:
Nice nearby places to eat
Proximity to central bus station
Cons:
Poor cleanliness
Unfriendly staff
Room quality not as advertised
Noisy rooms
Faulty facilities
Low value for money
Poor food and beverage services
Negative overall experience

Categories

Cleanliness
4.5
Guests had mixed reviews about cleanliness, with some mentioning issues like poor room conditions and facilities.
Service
2.5
Service received extremely negative feedback, with guests mentioning unfriendly staff and unresponsive management.
Location
8.3
Guests appreciated the hotel's proximity to central bus station and nearby dining options.
Room Quality
4
Rooms received criticism for not matching the advertised pictures and experiencing issues like noise disturbance and faulty facilities.
Amenities
2
Poor facilities and service quality impacted the overall amenity experience negatively, with guests preferring to have breakfast outside.
Value for Money
3
Value for money was rated low by guests, highlighting dissatisfaction with the overall quality and services provided.
Food and Beverage
2.5
Breakfast and food services were considered poor, leading guests to opt for meals outside the hotel.
Overall Experience
3.2
Most guests expressed disappointment with their overall experience, leading some to move to another hotel during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 17:06

Property Description

Convenient Amenities - Enjoy complimentary wireless internet and concierge services at your fingertips.

Delicious Buffet Breakfast - Start your day right with a daily buffet breakfast served from 6:30 AM to 8:30 AM.

Impressive Event Spaces - Host your event with ease in our 450 square feet of space, including a conference center and 2 meeting rooms.

To experience these fantastic amenities and more, book your stay at Aw Hotel Chipichape Urban now.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:
Check-out: 03:00 PM

Property Policies

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

5.4
Based on 5 reviews
Cleanliness: 4.5
Service: 2.5
Location: 8.3
Room Quality: 4
Amenities: 2
Value for Money: 3
Food and Beverage: 2.5
Overall Experience: 3.2
A
Alejandro
4
Pros:

The property needs a lot of attention the staff is amazing Camila, Paulina and Jeremy they made my stay really pleasant and comfortable the bad time was when a lady named Vanessa get to the hotel and start yelling at all staff with very bad attitude and in front of all guests this is very unprofessional of her talking to the employees like that when they deserve a recognition for their hard work and dedication she is the one that needs to get fired or leave to make this place much better her administration sucks as we can see on the Maintance of the hotel. Special thanks to the staff

2022-08-28 via Nuitee
K
Karla
2
Es un engaño estas reservas no reserven por aquí
Pros:

No me respetaron la reserva ustedes son un engaño llegue al hotel y no aparece me intente comunicar con la línea no responde espero no valla a ver ni gun cobro en mi tarjeta que página tan poco sería nunca la voy a recomendar

2022-08-16 via Nuitee
J
Jhon Jairo
6
Descuentos que nos engañan
Pros:

Totalmente diferente a las fotos, adicional muestran un gran descuento y realmente por el precio que se paga esta costoso.,

2022-08-08 via Nuitee
C
Corina
10
Pros:

Good and friendly, good price

2022-07-21 via Nuitee
L
Luis
8
Pros:

Had deluxe room, it was like an apartment. Very comfortable, but no hot water.

2022-06-27 via Nuitee