Hotel Raices Machupicchu

Hotels
Independent
8.8 (119 reviews)
08681, Machu Picchu, Cuzco, 08680 , Machu Picchu , PE

Facilities

Free breakfast
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Free breakfast
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Helpful service
Comfortable bed
Cons:
Poor cleanliness
Limited amenities
Small rooms

Categories

Cleanliness
7.59
Rooms were never serviced and one of the beds had a reddish stain on the bedsheet.
Service
9.99
Personnel was extremely helpful and arranged transportation from the airport.
Location
10
Great location near the train station and buses to Machupicchu.
Room Quality
8.05
The rooms were small and a makeshift for three people.
Amenities
7.58
Amenities were poor with no heating, no hair dryer, and a very basic breakfast.
Value for Money
9.04
Lacked the extras expected for the price point.
Food and Beverage
9.09
Breakfast was fine but basic and offered limited time.
Overall Experience
9.08
Mixed feelings due to service and location versus cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:32

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, communal living room, and tour/ticket assistance.

Buffet Breakfast
Start your day with a complimentary buffet breakfast served daily.

Featured Amenities
Experience dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

With a stay at Hotel Raices Machupicchu in Machu Picchu, you'll be within a 10-minute walk of Aguas Calientes Hot Springs and Historic Sanctuary of Machu Picchu. This hotel is within close proximity of Putucusi and Manco Capac Square. Book now to enjoy a comfortable stay near Aguas Calientes Hot Springs.

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Private host property

See all policies

Location

Guest Reviews

8.8
Based on 119 reviews
Cleanliness: 7.59
Service: 9.99
Location: 10
Room Quality: 8.05
Amenities: 7.58
Value for Money: 9.04
Food and Beverage: 9.09
Overall Experience: 9.08
H
Hilda family
10
Pros:

Beautiful room at an affordable price. Great view from our room.

2025-09-23 via Nuitee
S
Susan
10
Pros:

Great place to stay in Aguas Caliente!!

2025-09-06 via Nuitee
J
Jennifer family
6
Pros:

This place is in a great location and appeared to be a great option. We were disappointed as the rooms are very small, towels scratchy and ragged, and just lacked the extras I would hope for at this price point. We stayed 2 nights and our rooms were never serviced. The hotel also advertises laundry services which were non existent. We ended up using a laundry service down the street that dyed our white clothes pink. I would not stay here again.

2025-07-25 via Nuitee
R
Rosa
10
Pros:

It was great! We checked in at 11pm, they were waiting for us, they arranged the transportation from the airport to Ollaytaytambo, personnel was extremely helpful, room very comfortable and clean. We will come back! Highly recommend!

2025-07-11 via Nuitee
S
Salman
4
Pros:

Room was a makeshift for three people when it was actually fo 2 people at the most. One of the beds had reddish stain on the bedsheet. Amenities were poor - no heating, no hair dryer, breakfast was very basic & with limited time. Location wss reasonable. Would not recommend this hotel as location does not matter due the town being very small.

2025-07-11 via Nuitee
C
Cesar family
8
Pros:

excelente opcion para quedarse en Machui Picchu muy cerca de la estacion de tren

2025-07-07 via Nuitee
M
Miguel
8
Pros:

I like the hotel. I stayed for one night to go next day to Machupicchu. My room was on the 4th floor with a beautiful view to the river. The location was great as it not a crazy area of the small town but is very close to the buses to Machupicchu. Breakfasts was fine and bed comfortable. Recommended

2025-06-08 via Nuitee
K
Karina family
10
Pros:

Good location; friendly staff
My son complained a little about the noise but it was because there was a game and they won. Not a everyday thing.

2025-06-06 via Nuitee
C
Christine partner
10
Pros:

We were warmly greeted when we arrived and checked into our room. Two of the walls were floor to celing windows and what a view of the river and mountains. Breakfast was delicious. Friendly atmosphere.
Special mention goes out to two great stall. Flor and Felira. Thank you both. You are awesome.

2025-06-03 via Nuitee
R
Ryan partner
10
Pros:

Perfect location. Our room is facing the river. Staffs are friendly!

2025-05-29 via Nuitee
A
Ausra family
6
Pros:

Conveniently located

2025-05-28 via Nuitee
D
Daniel family
6
Pros:

Before our trip I messaged the hotel with some questions twice through the chat, and once directly to their email that I found online - not a single word of response. Taking half a star off for that.

When we arrived, first they put us in a room with 1 bed when we had booked for 2 beds. Then they put us in a room with 2 beds that from the window looked at a wall instead of with a view like we booked. Then they argued they didn't have any other rooms. Then eventually they badged and gave us the room we were supposed to have. All of this exchange was happening through a translating app since nobody there spoke a word of English. Taking a star off for all that.

The room had no heating/cooling system. They were super strict about leaving by 10am. Breakfast was the most basic we had in Peru. Taking another half star off for all that.

Place was clean though, furniture fairly new, and it was inexpensive, so keeping the 3 remaining stars.

2025-05-28 via Nuitee
C
Charles
10
Pros:

For the price, this was great, only wish it had at least one chair in the room. But the sound of the river and location was perfect. Room only had bed and some shelf’s and refrigerator but was clean.

2025-05-25 via Nuitee
M
Marybeth partner
10
Pros:

We had the best corner room on the 5th floor. The view was amazing and we could see the river and all the hustle and bustle of the street below. Nice breakfast in the morning. Friendly staff. Comfortable bed.

2025-05-19 via Nuitee
S
Stefania friends
8
Pros:

I booked 2 same rooms as we traveled with friends. One of the room was smaller than the other paying the same price for both. Initially they wanted to change my room only the next day,(as we stayed 2 nights) even though they still had rooms available (the particular one I wanted). Anyway long story short, after 10-15 min the receptionist informed me she has the room I wanted. In the end I was very happy!!! So thank you so much!!!

2025-05-17 via Nuitee
J
Joe
4
Pros:

Very inexpensive hotel so, don't get your hopes up. It is convenient.

2025-05-12 via Nuitee
U
Utpal partner
10
Pros:

Stayed one night while going to Macchu Picchu. Had breakfast at 5 am to take the 6am bus. Has elevator.

2025-05-04 via Nuitee
S
Sergio
10
Pros:

A good bang for your buck stay before seeing Machu Pichu

2025-04-30 via Nuitee
W
William family
10
Pros:

Close to the center of the town. Right next to the river. Just an amazing spot. On the 6th floor had amazing views too.

2025-04-24 via Nuitee
W
Waleska partner
8
Pros:

This place has a very convenient location. Walking distance from plenty restaurant options, the train and bus stations. Staff were very nice but not well informed about stuff around the area. WIFI was terrible and hot water wasn’t an option.

2025-04-13 via Nuitee