Ciao Papa Hotel Amsterdam Central Station

Hotels
8.6 (2289 reviews)
15 Nieuwendijk , Amsterdam , NL

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Safety deposit box
Non-smoking throughout
Daily housekeeping
Adult only
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Bed Bugs
Room Size

Categories

Cleanliness
7.81
Several mentions of cleanliness; however, a serious issue was raised about bed bugs.
Service
9.28
Consistently positive mentions about friendly and helpful staff.
Location
9.32
Multiple reviews highlight great location near amenities.
Room Quality
7.27
Mixed reviews; some mentioned issues with size and comfort, particularly the bed.
Amenities
8.8
Standard amenities for a hotel of this rating.
Value for Money
8.76
The value is considered decent for the location.
Food and Beverage
8.81
N/A; not explicitly mentioned in the reviews.
Overall Experience
8.78
General positive sentiment with some significant issues that affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:19

Property Description

Central Location in Amsterdam
Ciao Papa Hotel Amsterdam Central Station is conveniently situated in the heart of Amsterdam, just 500 meters from Amsterdam Central Station.

Comfortable and Convenient Amenities
Each air-conditioned room at the hotel is equipped with a desk, flat-screen TV, bed linen, and towels, ensuring a comfortable stay for all guests. Additionally, free WiFi and luggage storage space are provided for convenience.

Nearby Attractions
With popular attractions such as the Anne Frank House, Rembrandt House, and Dutch National Opera & Ballet within walking distance, guests can easily explore the beauty of Amsterdam during their stay.

Ready to experience the charm of Amsterdam from a central location? Book your stay at Ciao Papa Hotel Amsterdam Central Station now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2289 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
M
Myles • solo_traveller • au
5
Pros:

Staff were nice and helpful, excellent location, comfy room with good value

Cons:

Bedbugs! As soon as I went to bed I got swarmed and it looks like this has been ongoing for a while from other reviews

2026-11-02 • via Nuitee
K
Kaitlyn • couple • gb
6
Did the job.
Pros:

In a really great location. It was very basic and small but did the job, the bed was very comfy and thought the room space although small was good.

Cons:

Was a little bit worn in some areas and couldn’t probably have a few extra features, like coffee things in your room/bedside table. The staff maybe give a little bit more in for on the room/codes and lockers.

2026-11-01 • via Nuitee
M
Miriam • couple • es
3
Pros:

Lo mejor es la ubicación

Cons:

La limpieza es pésima nos encontramos un gusano, arañas, bichos en la cama, nos levantábamos con picaduras. Las toallas nos la cambiaban todos los días y venían sucias con manchas. No tiene calefacción o desde luego no funciona. Escuchas conversaciones de la habitación de al lado por no hablar de todo el ruido en general. Pésimo sobre todo la limpieza

2026-11-01 • via Nuitee
L
Lidia Lis • solo_traveller • br
9
2026-11-01 • via Nuitee
S
Steven • extended_group • gb
3
2026-10-30 • via Nuitee
B
Bouche • couple • fr
10
Super et intense
Pros:

La proximité avec le centre et la gare

Cons:

Les toilettes a l’extérieur de la chambre

2026-10-29 • via Nuitee
J
Juan Carlos Stg • couple • es
10
Muy buen precio por la calidad ofrecida
Pros:

Me gusto la ubicación y la gentilileza del personal. Muy limpio y comfortable.

Cons:

No me gusto la escalera muy estrecha para subir con maletas pesadas. Por otro lado muy típico de esas casas antiguas.

2026-10-29 • via Nuitee
P
Pablo • couple • ec
8
2026-10-28 • via Nuitee
M
Maria gabriela • couple • es
1
2026-10-19 • via Nuitee
B
Barbara (Nyrah) • couple • us
9
Good stay
Pros:

Location, friendly staff, comfortable bed

Cons:

Very small room and extremely steep staircase but I know this is common in Amsterdam

2026-10-19 • via Nuitee
P
Peggy • extended_group • us
8
2026-10-18 • via Nuitee
M
Manuel Alejandro • couple • co
7
Cons:

Tiene unas escaleras demasiado empinadas y peligrosas .

2026-10-16 • via Nuitee
S
Sergio Nieto • couple • co
10
Excelente hotel
Pros:

La ubicación, la habitación y la amabilidad del servicio.

Cons:

Nos que no me gustó, es algo para tener en cuenta y es que las escaleras con un poco estrechas e inclinadas para alguien con movilidad reducida sería muy complicado.

2026-10-15 • via Nuitee
J
Johannes • solo_traveller • de
3
2026-10-10 • via Nuitee
K
Kevin • solo_traveller • nz
6
Ciao Papa Hotel Amsterdam
Pros:

The location was good and close to the station. Staff were very helpful, especially taking our bags up to our room with a very steep staircase and no lift.

Cons:

The hotel has no lift and being on the 4th floor with a very steep spiral staircase was not at all ideal. There was nothing mentioned on booking.com about not having a lift, had we known we would not have stayed there.

2026-10-08 • via Nuitee
T
Tracey Horrocks • solo_traveller • au
8
Pros:

Great location

2026-10-08 • via Nuitee
A
Anna • couple • at
1
Schrecklich - nicht nur die Bettwanzen.
Pros:

/

Cons:

Es gab Bettwanzen, das Zimmer war extrem klein und dreckig. Außerdem sehr ungeeignet, wenn man mit großen Koffern reist, da die Stiegen und auch die Zimmer sehr eng sind. Große Koffer können nicht einmal aufgeklappt werden. Das Personal tat zwar sehr freundlich, hat uns aber bei den Bettwanzen nicht ernst genommen, angelogen und ist auch nicht unseren Wünschen nachgekommen, unser Zimmer und die Koffer auf Bettwanzen zu inspizieren.

2026-09-19 • via Nuitee
D
Daniel • couple • ar
10
Great location beautiful room
Pros:

It’s very well located, the room looks great, beautiful bathroom, not noisy
The staff was really friendly, they let me in before checking time.

Cons:

Nothing to complain

2026-09-16 • via Nuitee
A
Alba • couple • es
7
Pros:

La ubicacion

Cons:

Es pequeño

2026-09-16 • via Nuitee
M
Michael • solo_traveller • au
7
2026-09-15 • via Nuitee