Nautilux Rethymno by Mage Hotels

Hotels
9.6 (1590 reviews)
23 Afstralon Polemiston , Rethymno Town , gr

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beach proximity
Exceptional staff service
Cons:
Fitness room could be larger
Air conditioning issues

Categories

Cleanliness
9.36
The hotel was described as very clean, contributing to a relaxing atmosphere.
Service
9.83
The staff were described as very friendly and professional, contributing positively to the overall experience.
Location
9.87
The hotel is located just feet away from the beach, which was very much appreciated.
Room Quality
9.82
Rooms were modern, updated, and included amenities like a private hot tub and sea view.
Amenities
9.35
Multiple pools and a private beach area with comfortable loungers were mentioned as positive attributes.
Value for Money
9.31
The overall impression of the hotel suggests good value, especially with the included breakfast and room upgrade.
Food and Beverage
9.36
The breakfast buffet and à la carte dining options were described as delicious and of high quality.
Overall Experience
9.93
Consistently positive experiences were shared throughout, indicating a highly satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:44

Property Description

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Enjoy a seasonal outdoor pool, fitness center, and lush garden. Indulge in delicious meals at the on-site restaurant, unwind at the terrace and bar, and benefit from services like airport transfers and 24-hour room service.

Elegant Rooms: Experience comfort in air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms offer balconies with stunning city views. Relax in style with plush bedding and a private bathroom in each room.

Relaxation and Exploration: Rejuvenate at the spa, swim in the indoor pool, or plan adventures with the tour desk. For convenience, car rental services are available to help you discover the beauty of Rethymno.

Book your stay at Nautilux Rethymno by Mage Hotels for a truly unforgettable experience by the beach.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.6
Based on 1590 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.82
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.93
J
Jeff • couple • de
10
2026-01-29 • via Nuitee
H
Hannaneh • couple • ae
10
2026-01-20 • via Nuitee
A
AMIR • couple • il
10
Fabulous
Pros:

The beach , the staff , the environment, literally everything

Cons:

Only the thing i didn’t like is the water is not powerful

2026-01-19 • via Nuitee
E
Edina • family_with_children • hu
10
2026-01-19 • via Nuitee
R
Radomir • couple • au
10
Amazing experience i
Pros:

The breakfast and location was amazing

2026-01-19 • via Nuitee
M
Merheme • couple • ch
8
Pros:

Das Personal war super, sowie auch die Lage und das ganze hotel! ich will selbst nochmals hingehen. Das einzige war nur das Abendessen - es war oft das gleiche und nichts besonderes. Ansonsten hat das hotel meinen erwartungen mehr als übertroffen

2026-01-19 • via Nuitee
M
Marc • couple • be
6
2026-01-19 • via Nuitee
G
Gillian • couple • gb
9
It felt like a special romantic destination where peace quiet and luxury were key
Pros:

Everything was so thoughtfully comfortable,stylish and modern.

Cons:

The advertised evening entertainment did not happen during our stay. ( 6nights)

2026-01-19 • via Nuitee
R
Richard • couple • us
10
The stay was comfortable
Pros:

Breakfast was good.Location is perfect we are satisfied

Cons:

We like it the way it is

2026-01-19 • via Nuitee
M
Mag. Gregor • family_with_children • at
10
2026-01-19 • via Nuitee
K
Katarina • couple • at
10
2026-01-19 • via Nuitee
V
Veronika • couple • gr
9
8.5/10
Pros:

We enjoyed our stay. It seems to be a real 5 star hotel. Location is so so (I mean for a facilities nearby) but the beach is great. We were lucky with the weather. We got a half board and enjoyed the food as well. We would like to mention a spa , beach , guest relations, restaurant. Everything is at the highest level

Cons:

Cause we are an early birds our time bed is 10:30 pm. But the hotel has everyday music program. Dj finishes at 11 pm so we had to deal with that…As well as a day nap was hard with a pool bar music and noise. Our room was perfect , but the floor at the toilet should be reviewed. Very slippery… I mean bath tub doesn’t have any curtain and no protection from the water. Couple of times the food was not good. Buckwheat like a soup with a water in the pot. Pancakes one day nice another day the pancakes didn’t puff up and taste sour.
For a fun addition: the cleaning took our fruit plate and when I requested to bring us a new one they bring the fruits with a “fridge taste”. Couple of times they skipped our cleaning just bringing us water bottles and 2 candies (even that we left the room with a sign of a “clean our room”.
When I requested a decaf coffee capsules they bring everyone they have but there was still no decaf.
In general we enjoyed our stay excluding some moments like this

2026-01-19 • via Nuitee
C
Carlo • couple • it
9
2026-01-19 • via Nuitee
T
Thomas • couple • de
9
2026-01-19 • via Nuitee
K
KECEssex • Solo travel • Chelmsford, Essex, England
10
Beautiful hotel, room and great food options.
Pros:

Out of season week away

Beautiful room, great pool outside with bubbles! Great views of the two pools and a side sea view, what more could you ask for!

Lovely big bed, great amenities and added extras with a beach bag, and purse with some sun cream, after sun, fan, glasses wipes and hand cream! A really lovely touch, normally you just get a bag! Bottle of wine on arrival and plenty of water, replenished daily.

Nice local products in the bathroom. Daily cleaning and turndown service with towels and a chocolate on the pillow. Lots of lovely touches to make you feel special.

Only improvements, nowhere to hang long clothes and no draws in the room! So I had to pile things in the wardrobe space or under bedside table for those things you need by the bed. The TV although SMART had the wrong name to welcome me which remained for the whole stay and the mirroring didn’t work.

I went half board. Breakfast was lovely, good selection. Good quality and lots of local produce. Food in the evening restaurant is again very good quality, good service and help yourself, good selection of local foods. Local recipes and very tasty! Only ask, it could have been warmer.

I ate at the pool bar for lunch which again was good, I just had snacks. Cocktails were nice too!

I used the laundry service twice, picked up at 10am ish and it was back by 3pm both times, same day.

Pool areas were lovely, plenty of beds but it was out of season so although the weather was a bit hit and miss they do ensure you are looked after my only improvement would be for option of ordering drinks at the sun beds, however if you order at the bar they will bring it over or if you catch someone’s eye.

My only put off, I did an online review on the app after day one and gave an 8 which after not even being there 24 hours I was asked why the next day!? I said I’ve only arrived yesterday and 8 is a good score to which she pulled a face!! I was a bit taken back tbh. Asked what was wrong and I said first reflections are good but I’ve just arrived.

Lovely area, quite beautiful and steps away from the sea and stunning beach area. The main town is around short taxi or bus and 45 mins walk.

Oh and I used the spa a lot and had treatments three times including massages and facials, all brilliant! The masseuses were brilliant and would recommend.

Lovely week away and would highly recommend to family or friends. I’ll be back one day.

2026-01-01 • via Tripadvisor
J
Journey33792526588 • Couples
10
Amazing hotel and service! Highly recommended!
Pros:

We had an amazing vacation!
A beautiful and aesthetic hotel, with the highest level of service from all the staff!
But more than anything, I have to commend the customer service and the way the reception handled everything — we had a personal issue that prevented us from arriving, and just one day before check-in they approved postponing our stay, which ended up being postponed a few more times. They welcomed us so nicely and even upgraded our room!
Highly recommended!

2025-12-10 • via Tripadvisor
K
Ksenia • couple • nl
9
2025-11-19 • via Nuitee
R
Ralph • couple • de
10
2025-11-18 • via Nuitee
A
Amirah • extended_group • us
10
I will definitely come back. Speechless on how beautiful this hotel was!
Pros:

This was an exquisite hotel!! I loved everything about it!! The location was feet away from the beach. The food was delicious, (breakfast was my favorite.) The staff was professional and nice. Beautiful hospitality. The rooms were updated and modern. Very clean and has a relaxing atmosphere.

Cons:

N/A

2025-11-15 • via Nuitee
C
Claudia • couple • at
10
Empfehlenswert
Pros:

Schön und neu gebaut. Sehr sauber und überall gut duftend 😊
Sehr nette Mitarbeiter:innen und gutes Frühstück 😊 wir haben uns sehr wohl gefühlt!

2025-11-13 • via Nuitee