Nautilux Rethymno by Mage Hotels

Hotels
9.6 (1686 reviews)
23 Afstralon Polemiston , Rethymno Town , gr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beach proximity
Exceptional staff service
Cons:
Fitness room could be larger
Air conditioning issues

Categories

Cleanliness
9.36
The hotel was described as very clean, contributing to a relaxing atmosphere.
Service
9.83
The staff were described as very friendly and professional, contributing positively to the overall experience.
Location
9.87
The hotel is located just feet away from the beach, which was very much appreciated.
Room Quality
9.82
Rooms were modern, updated, and included amenities like a private hot tub and sea view.
Amenities
9.35
Multiple pools and a private beach area with comfortable loungers were mentioned as positive attributes.
Value for Money
9.31
The overall impression of the hotel suggests good value, especially with the included breakfast and room upgrade.
Food and Beverage
9.36
The breakfast buffet and à la carte dining options were described as delicious and of high quality.
Overall Experience
9.93
Consistently positive experiences were shared throughout, indicating a highly satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:44

Property Description

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Enjoy a seasonal outdoor pool, fitness center, and lush garden. Indulge in delicious meals at the on-site restaurant, unwind at the terrace and bar, and benefit from services like airport transfers and 24-hour room service.

Elegant Rooms: Experience comfort in air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms offer balconies with stunning city views. Relax in style with plush bedding and a private bathroom in each room.

Relaxation and Exploration: Rejuvenate at the spa, swim in the indoor pool, or plan adventures with the tour desk. For convenience, car rental services are available to help you discover the beauty of Rethymno.

Book your stay at Nautilux Rethymno by Mage Hotels for a truly unforgettable experience by the beach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9.6
Based on 1686 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.82
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.93
S
Sebastian couple pl
10
2026-08-15 via Nuitee
J
Julie couple ca
9
Beautiful hotel with great food and service. The beach was very nice with very comfortable chairs.
Pros:

The hotel is lovely, staff are very friendly and the buffet was some of the best buffet food I’ve ever eaten.

Cons:

The gym was very small and not that well equipped. This was our only issue. We like to work out before sitting on beach chairs all day.

2026-08-15 via Nuitee
M
Marissa couple gb
10
Great hotel with super friendly staff
Pros:

Gorgeous hotel. Very clean, staff were very helpful and attentive. Breakfast was excellent. Had a massage which was wonderful. Proximity to the beach was great. Food and cocktails poolside were excellent.

Cons:

Nothing to complain about really.

Some days it seemed most sunbeds were reserved for long periods round the pool without being used without towels being removed. We did one day see them being removed at the beach but staff could be a little more attentive of this.

2026-08-11 via Nuitee
V
Vidonne extended_group fr
10
2026-08-11 via Nuitee
E
Erin couple au
10
Pros:

Super clean, incredible staff who go above and beyond, spacious rooms. We were treated very well and felt like royalty on our honeymoon. The pools are both great, towels plentiful. Buffet breakfast was fantastic. They have considered everything and all the small details really made our stay special. Poolside drinks and food service was great and not slow at all compared to other resorts. The live entertainment at night was also fantastic. We only wished we could have stayed longer!!!!

Cons:

The fridge in our room didn’t seem to work despite maintenance looking at it for us. This was a shame as we’d been gifted some free minibar drinks on arrival. This was really the only thing and they quickly sent ice up to the room when requested. everything else was perfect!!

2026-08-11 via Nuitee
A
Alessandro couple it
10
2026-08-11 via Nuitee
S
Sophie family_with_children fr
9
Pros:

La qualité du service (personnel très agréable et discret), l’emplacement, la propreté, les infrastructures (piscine, transats, petits coins un peu partout, la chambre avec vue mer après un surclassement), la possibilité de garer sa voiture dans le parking de l’hôtel avec un voiturier au petit soin (15€ par jour pour le stationnement).

Cons:

Le buffet est un peu en dessous pour un 5 étoiles

2026-08-10 via Nuitee
C
Celine family_with_children fr
8
2026-08-10 via Nuitee
C
Celine couple fr
8
Bel hôtel mais emplacement décevant
Pros:

Nous avons aimé les deux grandes piscines, la disponibilité et la gentillesse du personnel
Le petit déjeuner et le dîner pris sous forme de buffet étaient excellents
Le restaurant « à la carte » le soir est exceptionnel

Cons:

La plage de l’hôtel n’est pas très jolie, il y a énormément de cailloux, l’emplacement de l’hôtel a l’extérieur de La ville n’est pas des plus charmant. Il y a de plus belles plages et des villages plus typiques partout ailleurs en Crète.
La piscine de l’hotel pas toujours bien nettoyée..
Le manque de place dans la salle de bain pour ranger ses affaires de toilettes
Nous avons manqué d’ombre à la piscine (les parasols sont trop petits), pareil si on souhaite boire un verre dehors, les espaces manquent cruellement d’ombre.

2026-08-10 via Nuitee
D
Daniel family_with_children gb
8
A fab family holiday
Pros:

Modern, very clean, relaxing, super friendly staff (especially at the bar), comfy beds, great cocktails!

Cons:

We didn’t dislike anything but the addition of a couple of activities like pool and table tennis would be a nice addition. There were plenty of teens/fun adults who might like a little activity between the relaxation time.

2026-08-09 via Nuitee
A
Andrzej extended_group pl
10
2026-08-09 via Nuitee
A
Anastasia couple ch
10
2026-08-03 via Nuitee
I
Iana family_with_children de
10
Für zwei oder mit Kids egal hier kann jeder seiner Ecke finden und beste Urlaub der Welt machen und genießen ! Echt!!! W
Pros:

Alles! Genau alles ! Es gibt gar nichts zu bemängeln ! Alles ist perfekt !!!!🤩

2026-08-03 via Nuitee
D
David solo_traveller gb
9
2026-07-24 via Nuitee
D
Darren couple gb
10
2026-07-24 via Nuitee
D
Dobrescu couple ro
10
Fabulos
Pros:

Evrithing is just biutifull, sea view to realy enjoy the full experience

2026-07-23 via Nuitee
R
Raymond couple ch
10
2026-07-17 via Nuitee
C
Charlotte solo_traveller gb
10
A very special stay with a very special customer care
Pros:

One of the best hotels we ever stayed at! Its location so close to Rethymno but yet in a more secluded and less ‘bad touristy’ area. The easy beach access on a gorgeous sandy beach without an overcrowded space where people do not pre-book sunbeds was our favourite aspect. The customer service team and the restaurant management team has to be called out, you never feel overwhelmed, there is a professional calmness and care for every single client’s experience, up to the point that some people would remember our room number and our group and followed up daily to make sure we were having a good time. The food is incredible, we decided to eat in 3 days out of 5 since the dinner buffet was delivered to a high standard with great variety and flavour, it was a very much refined taste. The rooms are incredibly spacious, well organised and high quality as well, the bed is very comfortable and you have a choice of pillows. The customer service ladies recommended a local guide which was THE highlight of our trip, professional and knowledgeable, the hotel seems to work with a filtered group of suppliers. The 2 pools ensure people are well spread out around the grounds without feeling cramped and stressed out.

Live music 3 days out of the 5 we were there and what a nice touch, not a cringe band, the complete opposite, sophisticated duo, band and sax player that added to the refined luxury experience.
We will return in the next years for sure!

Cons:

Nothing.

2026-07-13 via Nuitee
P
Polly family_with_children gb
9
Fantastic hotel with the best staff
Pros:

We loved the hotel and how it was right on the beach. The staff were amazing and looked after us so well.

Cons:

This is only a very small thing but an important environmental one - maybe consider switching from plastic straws which come in plastic coverings to paper straws and have a water cooler where guests can refill their own water bottles to reduce the amount of plastic used.

2026-07-13 via Nuitee
K
KARİN solo_traveller tr
9
İt is a nice property with a very good staff and food selection
Pros:

The calmness but the beach could be calmer

Cons:

The parking was too expensive

2026-07-13 via Nuitee