Chateau Anax Luxury suites

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The showstopper. Techno music club blasting music till 3.45am. Didn't sleep a wink. The room is not sound proofed at all, not that I think it would be possible due to the noise. Other bad things were the toilet and shower screen are translucent so anyone else in the room has a front row seat to you doing your business. TV channels didnt work and couldnt connect ipad to the TV to watch anything seeing as we were up all night.

There is a night club just at the square. Also the bathrooms need renovation, the ceiling was leaking water and there was mold.

Nothing to report 🤩

Accessing the property from the City Wall gates with luggage is challenging over pebbled paths. The property faces a square with several bars and nightclubs. Loud music till 3am made it impossible to sleep. Remotely located staff are not fully aware of services offered.

In winter, no decent restaurants open in the old city. But the new town is bustling.

Puesto que elle nombre del establecimiento era CHATEAU ANAX ,entendí (mal)que habría in cierto servicio.
En tres dias nadie hizo ni el baño ,ni la cama.
No tan siquiera se acercaron por allí.No vi a nadie.
Entiendo que los propietarios NO SON PROFESIONALES:

Toilet seat very wobbly!
Room was really small & it was hard to walk up the side of the bed.
As we do not drink alcohol it would be nice if an alternative was left in the room.

Nothing

yabancıların çok olması

Not enough space for cases and clothes

This is not a hotel! It is a room run by a management agency, AirBnB style. There are zero hotel-wide services and facilities; so no reception desk, no on-site restaurant, no hotel bar, no gym, no swimming pool. To call it a 4* Hotel is very misleading.

There are good in-room facilities but ours was missing basic amenities such as somewhere to hang wet towels after a shower (there was one waist height double-hook for a hand towel by the sink). The "wardrobe" was half sized/height so nowhere to hang dresses or other longer items unless you rested them crumpled on the shelf below. The safe was locked / non-operational upon arrival, but fixed upon reporting the next day. The cleaners turned up around 9.30am each day, which was too early for us, so the room went uncleaned for the few days we were there.

Our flight arrived after 9pm (as scheduled), which we'd informed the 'hotel' of in advance. They advised us to get in touch on a couple of local numbers upon entering the old town. Nobody warned us that you can only enter the old town on foot. Nobody offered to arrange for a golf cart to meet us at a gate and transport us and our luggage to the 'hotel'. Nobody met us at the hotel despite informing them, on the numbers provided, that we were in a taxi from the airport, then when we'd reached the old town, and finally when we were actually outside the hotel. An elderly lady living in an adjacent room let us in after we pressed the only buzzer a couple of times. She had a key to our room which suggests this is their 'plan B', when the agency staff don't get there in time. We were mortified that we'd clearly woken her up. Someone from the agency did arrive but only after we'd settled in and were about to get into bed, by which time we had no use for them. An unfortunate start to an otherwise pleasant stay, but hardly surprising given there is no physical reception desk or keysafe.

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