Hotel Granate

Hotels
7.4 (606 reviews)
Calle 18 #2-28 , Santa Marta , co
rdms@hotmail.es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Currency exchange
Public Bath
Outdoor furniture
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Affordable
Cons:
Cleanliness issues
Room needs renovation
Amenities lacking

Categories

Cleanliness
5.4
There were cleanliness issues reported, including a dirty room and insects present.
Service
8.9
Many reviews praised the excellent service and helpful staff.
Location
9.4
The location was frequently highlighted as convenient and close to restaurants and the beach.
Room Quality
6.4
Room quality was described as basic, with mentions of the need for renovations and maintenance.
Amenities
6.9
Basic amenities were provided, but significant improvements are necessary (e.g., lack of Wi-Fi).
Value for Money
7.9
Good value noted for the price, but with many caveats.
Food and Beverage
7.4
Food services were not mentioned, scoring based on assumed standard offerings.
Overall Experience
6.9
Mixed experiences reported with both positive and negative aspects balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:18

Property Description

Central Location
Hotel Granate is ideally located just steps away from Santa Marta Cathedral, Santa Marta Gold Museum, and Simon Bolivar Park. With the city center and Bahía de Santa Marta Beach within walking distance, guests can easily explore the vibrant surroundings.

Comfortable Accommodation
The rooms at Hotel Granate are designed for comfort and convenience, featuring amenities such as a flat-screen TV, private bathroom, and cozy bedding. The attentive staff is always ready to assist, ensuring a pleasant stay for every guest.

Concierge Service
With a 24-hour front desk, the dedicated staff at Hotel Granate is on hand to offer valuable recommendations and assistance throughout your stay. Whether it's arranging transportation or providing local tips, your needs are always a top priority.

Experience the best of Santa Marta at Hotel Granate. Book now for an unforgettable stay!

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 606 reviews
Cleanliness: 5.4
Service: 8.9
Location: 9.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 6.9
G
garcia castañeda • solo_traveller • co
9
2026-04-11 • via Nuitee
S
solano • couple • co
3
Pros:

Nada

Cons:

El aire de ventana sonaba mucho

2026-04-11 • via Nuitee
C
camacho • family_with_children • co
8
Bueno
Pros:

ubicación

2026-04-09 • via Nuitee
L
Leslie Dayanna • couple • pe
10
Pros:

La ubicación y el servicio, tiene café y manzanilla en la recepción

2026-04-08 • via Nuitee
R
Ricardo • solo_traveller • co
6
Pueden mejorar
Pros:

La ubicación

Cons:

Mantenimiento lovativo

2026-04-08 • via Nuitee
L
Lasprilla Ospina • couple • co
8
2026-04-07 • via Nuitee
N
Nataly • extended_group • co
10
Pros:

La ubicación es perfecta

2026-04-06 • via Nuitee
K
Kelwin • couple • co
8
2026-04-05 • via Nuitee
J
Jeffer • couple • co
10
2026-04-04 • via Nuitee
S
Simon • solo_traveller • de
8
Good place, if you want to be in the center of santa Marta
Pros:

Very close to the tourist area and the beach. Room was big enough and not too noisy. Nice lobby

Cons:

Bathroom could be cleaner.

2026-04-04 • via Nuitee
M
Mónica Mayersis • couple • lu
10
Pros:

Muy buena ubicación muy buena atención

2026-04-02 • via Nuitee
N
Nataly Jiménez • extended_group • co
10
Pros:

Amables, ubicación muy central, espacio limpio y cómodo, buen precio

Cons:

Almohadas

2026-03-31 • via Nuitee
A
Alberto • couple • co
5
Pros:

Ubicación

Cons:

No tiene wifi, solo en el lobby

2026-03-30 • via Nuitee
P
Pico saavedra • couple • co
8
2026-03-27 • via Nuitee
F
forero paez • couple • co
7
2026-03-25 • via Nuitee
D
Dimitry • solo_traveller • ge
6
2026-03-25 • via Nuitee
E
Edwin Alexander • couple • co
9
Comodidad
Pros:

Su ubicación, tienes todo cerca puedes caminar y encontrar todo lo que necesitas. El hotel es acogedor, su personal es muy educado y se siente una vibra bien colonial, se siente casero y no es caluroso para nada

Cons:

El baño no es muy grande, pero si cumple con su función

2026-03-24 • via Nuitee
Y
Yasel • couple • us
6
2026-03-24 • via Nuitee
C
carmen • extended_group • es
5
Céntrico con instalaciones muy basicas
Pros:

Buena ubicación en el centro histórico y cerca del malecón

Cons:

Es un hotel muy básico y necesita muchas reformas esenciales

2026-03-20 • via Nuitee
J
juan esteban • solo_traveller • co
8
Pros:

La ubicación y el silencio del lugar.

Cons:

La habitación tenía un "aire acondicionado" que sólo servía como ventilador, dado que activar el aire, sonaba horrible. El baño se inunda al bañarse.

2026-03-18 • via Nuitee