Hotel Granate

Hotels
7.4 (667 reviews)
Calle 18 #2-28 , Santa Marta , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Tour desk
Currency exchange
Public Bath
Outdoor furniture
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Affordable
Cons:
Cleanliness issues
Room needs renovation
Amenities lacking

Categories

Cleanliness
5.4
There were cleanliness issues reported, including a dirty room and insects present.
Service
8.9
Many reviews praised the excellent service and helpful staff.
Location
9.4
The location was frequently highlighted as convenient and close to restaurants and the beach.
Room Quality
6.4
Room quality was described as basic, with mentions of the need for renovations and maintenance.
Amenities
6.9
Basic amenities were provided, but significant improvements are necessary (e.g., lack of Wi-Fi).
Value for Money
7.9
Good value noted for the price, but with many caveats.
Food and Beverage
7.4
Food services were not mentioned, scoring based on assumed standard offerings.
Overall Experience
6.9
Mixed experiences reported with both positive and negative aspects balancing the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:18

Property Description

Central Location
Hotel Granate is ideally located just steps away from Santa Marta Cathedral, Santa Marta Gold Museum, and Simon Bolivar Park. With the city center and Bahía de Santa Marta Beach within walking distance, guests can easily explore the vibrant surroundings.

Comfortable Accommodation
The rooms at Hotel Granate are designed for comfort and convenience, featuring amenities such as a flat-screen TV, private bathroom, and cozy bedding. The attentive staff is always ready to assist, ensuring a pleasant stay for every guest.

Concierge Service
With a 24-hour front desk, the dedicated staff at Hotel Granate is on hand to offer valuable recommendations and assistance throughout your stay. Whether it's arranging transportation or providing local tips, your needs are always a top priority.

Experience the best of Santa Marta at Hotel Granate. Book now for an unforgettable stay!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 667 reviews
Cleanliness: 5.4
Service: 8.9
Location: 9.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 6.9
J
Juan Manuel • solo_traveller • co
9
2026-04-30 • via Nuitee
L
Laine D'Olinda • solo_traveller • br
9
Pros:

Localização excelente, muito próximo da principal rua. Quarto também com instalações boas.

Cons:

Um dos dias cheguei mais tarde no quarto e a entrada principal estava fechada. Demorou um tempo até que abrissem e na frente não estava muito seguro, com alguns moradores de rua. Para uma mulher viajando sozinha achei inseguro

2026-04-29 • via Nuitee
L
luz Mercedes • solo_traveller • co
10
Pros:

Ubicación
Atención del personal

2026-04-28 • via Nuitee
J
Johana • solo_traveller • co
9
2026-04-27 • via Nuitee
V
victor samuel • solo_traveller • co
10
2026-04-23 • via Nuitee
• family_with_children • co
7
2026-04-23 • via Nuitee
M
Maria Teresa • extended_group • co
10
Perfecto
Pros:

El lugar limpio y agradable

Cons:

Todo me gustó

2026-04-22 • via Nuitee
J
Juan Manuel • solo_traveller • co
9
Pros:

La habitación

2026-04-19 • via Nuitee
D
David • couple • co
8
EXCELENTE
Pros:

la ubicación frente al mar, y la zona rosa de santa marta, juntos con los restuarante

Cons:

la habitacion, la inseguridad, no tiene parqueadero,

2026-04-19 • via Nuitee
S
Sebastian • solo_traveller • co
10
2026-04-18 • via Nuitee
S
Sebastian • solo_traveller • co
10
2026-04-18 • via Nuitee
J
Jamie • couple • gb
8
Pros:

Welcoming staff who were very helpful and patient.

Cons:

The rooms were very hot even with a fan, my only concern really.

2026-04-18 • via Nuitee
M
Matt • couple • gb
10
Great stay, helpful staff!
Pros:

Great staff, helpful - attentive.

Cons:

Not much!

2026-04-17 • via Nuitee
P
Polo • couple • co
10
Pros:

La decoración muy linda.

Cons:

Sin comentario.

2026-04-16 • via Nuitee
J
Juan Sebastian • family_with_children • co
8
Bueno para el precio
Pros:

Una excelente ubicación

Cons:

La limpieza de las habitaciones no es la mejor

2026-04-15 • via Nuitee
T
Thomas • solo_traveller • it
9
Pros:

Posizione top, ragazzo alla reception gentile e disponibile,rapporto qualità prezzo ottimo.

Cons:

Soffitto basso e ventilatore pericoloso se si alza anche di poco le braccia

2026-04-15 • via Nuitee
I
Isabel • extended_group • es
6
Pros:

La ubicación muy buena. El personal muy amable.
Las camas cómodas y te dejan toallas limpias todos los días.

Cons:

El baño fatal, viejo y muy poco cuidado. Dejaba mucho que desear. Daba bastante asco.
Había hormigas en las habitaciones y nosotras vimos una especie de lagartija.....

2026-04-14 • via Nuitee
G
garcia castañeda • solo_traveller • co
9
2026-04-11 • via Nuitee
S
solano • couple • co
3
Pros:

Nada

Cons:

El aire de ventana sonaba mucho

2026-04-11 • via Nuitee
C
camacho • family_with_children • co
8
Bueno
Pros:

ubicación

2026-04-09 • via Nuitee