Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High price relative to some amenities
Variability in food quality

Categories

Cleanliness
9.35
Many reviews highlighted the hotel's cleanliness and the staff's efforts to maintain this standard.
Service
9.85
Guests frequently mentioned warm and helpful staff, which reflects a high standard for service.
Location
9.35
The hotel is centrally located, making it convenient for guests to explore the area.
Room Quality
9.35
Rooms were described as clean, comfortable, and equipped with necessary amenities.
Amenities
9.15
General praises for amenities such as breakfast facilities and room conveniences.
Value for Money
8.85
Some guests felt it was expensive, but overall value was considered reasonable.
Food and Beverage
8.85
Breakfast quality was varied, with both positive and negative remarks about its offerings.
Overall Experience
9.65
Overall satisfaction is high, with numerous guests expressing a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:44

Property Description

Luxurious Accommodations with COCOMAT Linen: Experience ultimate comfort and relaxation in our rooms featuring high-quality COCOMAT linen and mattresses, ensuring a restful stay.

Convenient Amenities and Services: Enjoy modern amenities such as air conditioning, flat-screen TV, fridge, and kettle in every room. Our tour desk and luggage storage make exploring the city hassle-free.

Prime Location and Nearby Attractions: Located in the heart of Chania Town, our hotel is close to Venizelos Graves, War Museum of Chania, and other popular attractions. Explore the city with ease and immerse yourself in its rich history.

Book your stay at M City Hotel now for a memorable and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9.3
Based on 455 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.15
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.65
J
Joanne • couple • ca
9
We really Like the city and should have stayed one more day!
Pros:

Very good

2026-10-27 • via Nuitee
G
Gonzalo • couple • es
8
Pros:

Habitación correcta y funcional con un pequeño balcón. Luminosa y cómoda. Personal muy amable.. Posibilidad de aparcar en parking APOLLON por 10 e/sdia

Cons:

El desayuno aunque correcto es sencillo. El café horrible

2026-10-27 • via Nuitee
T
Thomas • couple • de
8
Gutes City Hotel
Pros:

Die Lage war für eine Stadtbesichtigung zentral.
Personal sehr freundlich.

Cons:

Keine deutschen Programme im TV gefunden.

2026-10-25 • via Nuitee
A
Aleksandar • couple • bg
10
Много хубав хотел за настаняване в Ханя!
Pros:

Много добре направен хотел, на 10 минути от стария град, чисто със страхотен внимателен и услужлив персонал. Резервираха ни паркинг точно срещу хотела на преференциална цена - супер удобно беше!
Хубава закуска в много приятно обособено място.

Cons:

Няма такова!

2026-10-20 • via Nuitee
R
Rene • extended_group • nl
8
Prima voor een nacht.
Pros:

Zeer centraal

Cons:

We zaten in het drie kamer appartement, deze kamers zitten boven elkaar verbonden met trappen en zijn niet afsluitbaar met een deur, oftewel erg gehorig.

2026-10-20 • via Nuitee
I
ingrid • extended_group • fr
9
2026-10-19 • via Nuitee
M
Martin • extended_group • mt
9
Pros:

The reception staff were efficient, courteous and exceptionally friendly. Klea particularly is a huge asset - she has an amazing personality, charming and has a winning smile. Moreover she knows the town and is always helpful.

Cons:

The hot breakfast items were lukewarm

2026-10-18 • via Nuitee
J
Josefine • family_with_children • de
8
Pros:

Leckeres kleines Frühstücksbuffet, Familienzimmer angenehm geräumig mit viel Stauraum, Personal superlieb und bemüht

Cons:

Das Sofabett könnte eine Extramatratze vertragen, die Klimaanlage hat nicht ganz zuverlässig funktioniert, im Sturm hat der Wind unsere Zimmertür einfach aufgedrückt

2026-10-16 • via Nuitee
A
ALEX • solo_traveller • us
9
M City needs to emphasize its close relationship with Apollon Parking. That relationship makes driving to nearby destina
Pros:

Very modern, spacious room and parking very close in a city where parking is a premium.

2026-10-13 • via Nuitee
E
Eric • couple • fr
8
2026-10-12 • via Nuitee
T
T • couple • gr
10
εξαιρετικη επιλογη για Χανιά
Pros:

καλη τοποθεσία κεντρικα ηχομονωση ανετο στρωμα καινουργιο καταλυμα

2026-10-12 • via Nuitee
A
Akiko • extended_group • jp
8
快適！
Pros:

スタッフがフレンドリーで、立地もよく、朝食もおいしかった。

Cons:

ネット環境が悪く、Netflix も全く見れない。

2026-10-12 • via Nuitee
J
jean yves • couple • fr
10
Belle hôtel pour visiter La Canée
Pros:

Tout était parfait , l’emplacement la propreté la literie le petit déjeuner et surtout l’accueil, les 2 réceptionnistes étaient souriantes et très efficaces

Cons:

Rien

2026-10-10 • via Nuitee
D
Dimitrios Diamantas • solo_traveller • gr
10
Εξαιρετικό boutique hotel στο κέντρο των Χανίων
Pros:

Στρατηγικά τοποθετημένο στο κέντρο της πόλης. Πάρκινγκ ακριβώς απέναντι με 10 ευρώ την ημέρα. Απίστευτα ευγενικό, φιλικό και πρόθυμο προσωπικό με τιπς για το τι να κάνεις. Πεντακάθαρο, άνετο δωμάτιο και υπέροχο πρωινό. Ενοικίαση αυτοκινήτου μέσω του ξενοδοχείου πολύ φτηνά και οργάνωση εκδρομών.

Cons:

Το πρωινό υπέροχο αλλά το ίδιο κάθε μέρα.

2026-09-15 • via Nuitee
T
Tamer • extended_group • eg
8
2026-09-11 • via Nuitee
P
Pamela • family_with_children • gb
10
Great accommodation and lovely staff
Pros:

A perfect place to stay for our family

2026-09-08 • via Nuitee
A
Aida • family_with_children • es
8
2026-09-04 • via Nuitee
F
Fabien • family_with_children • fr
10
Pros:

A very nice hotel, well located, with a welcoming, helpful and truly attentive team. A special thank you to Katerina and the whole team for finding an AirPod we had left behind and taking the time to send it to our home. We really appreciated their kindness and excellent service!

We highly recommend M City Hotel and would happily stay here again.

2026-09-04 • via Nuitee
M
Marcello • solo_traveller • it
8
Bella e positiva sorpresa
Pros:

Stanza pulita, moderna, con balcone e stendino. Essendo in famiglia (con 2 ragazzi) il fatto di avere praticamente due stanze divise da una porta era molto comodo. Molto gentile e premuroso il personale. Colazione a buffet abbondante e soddisfacente. A poca distanza dal centro vero e proprio, si arriva a piedi tranquillamente

Cons:

Il divano letto non era soddisfacente, materasso troppo sottile. Se si deve stare una settimana, diventa troppo scomodo. Il caffè /capuccino della colazione (con macchina self service) non è decente, da migliorare.

2026-08-31 • via Nuitee
I
Ian • extended_group • gb
8
2026-08-28 • via Nuitee