Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Comfortable beds
Cons:
High price relative to some amenities
Variability in food quality

Categories

Cleanliness
9.35
Many reviews highlighted the hotel's cleanliness and the staff's efforts to maintain this standard.
Service
9.85
Guests frequently mentioned warm and helpful staff, which reflects a high standard for service.
Location
9.35
The hotel is centrally located, making it convenient for guests to explore the area.
Room Quality
9.35
Rooms were described as clean, comfortable, and equipped with necessary amenities.
Amenities
9.15
General praises for amenities such as breakfast facilities and room conveniences.
Value for Money
8.85
Some guests felt it was expensive, but overall value was considered reasonable.
Food and Beverage
8.85
Breakfast quality was varied, with both positive and negative remarks about its offerings.
Overall Experience
9.65
Overall satisfaction is high, with numerous guests expressing a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:44

Property Description

Luxurious Accommodations with COCOMAT Linen: Experience ultimate comfort and relaxation in our rooms featuring high-quality COCOMAT linen and mattresses, ensuring a restful stay.

Convenient Amenities and Services: Enjoy modern amenities such as air conditioning, flat-screen TV, fridge, and kettle in every room. Our tour desk and luggage storage make exploring the city hassle-free.

Prime Location and Nearby Attractions: Located in the heart of Chania Town, our hotel is close to Venizelos Graves, War Museum of Chania, and other popular attractions. Explore the city with ease and immerse yourself in its rich history.

Book your stay at M City Hotel now for a memorable and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 422 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.15
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 9.65
M
Mina • family_with_children • cy
10
Pros:

Η γλυκια μας Κατερινα που καθε φορα μας υποδεχεται με το ζεστο χαμογελο της και μας προσφερει μια αρτια εξυπηρετηση!!Η καθαριοτητα,η τοποθεσια,το γνησιο ελληνικο πρωινο!

2026-02-09 • via Nuitee
Λούπου • couple • gr
10
2026-01-19 • via Nuitee
S
Skevi • family_with_children • cy
10
Pros:

To prosopiko poli efxaristo ola pentakathara…. Evgeniko na mas kathodigisoun gia paralies… ola itan iperoxa…..

2026-01-19 • via Nuitee
A
Anna • couple • gr
10
2026-01-19 • via Nuitee
ΦΑΝΟΥΡΙΟΣ • family_with_children • gr
10
Pros:

Η καθαριότητα και η ζεστή ατμόσφαιρα που είχε το ξενοδοχείο!!!

2025-12-27 • via Nuitee
J
Jantina • couple • cy
10
Pros:

Staff very friendly, all was clean good area good breakfast.

2025-12-16 • via Nuitee
P
Patrycja • family_with_children • pl
10
Really nice stay, good location :)
Pros:

The hotel is in really nice standard with all the equppiement included (dryer, iron, tv). The finishings are pretty. We had two bedroom- enough space for kids to play! The stuff was Very helpful and nice. Continental breakfast with some greek food included, for a vege person also things too choose :)
The nice thing was coffemaker in the room so we could enjoy early morning coffee or late afternoon.

Cons:

The parking is free on the street however in the evenings is really hard to find place to park near hotel.

2025-12-14 • via Nuitee
C
CHARALAMPOS • solo_traveller • gr
9
2025-12-10 • via Nuitee
S
STAVROS • family_with_children • gr
10
HIGH RECOMMENDED HOTEL IN THE CENTER OF CHANIA!!
Pros:

ΥΠΈΡΟΧΟ ΞΕΝΟΔΟΧΕΙΟ ΣΤΟ ΚΕΝΤΡΟ ΤΗΣ ΠΟΛΗΣ . ΕΥΓΕΝΕΣΤΑΤΟΙ ΚΑΙ ΕΞΥΠΗΡΕΤΙΚΟΤΑΤΟΙ !!!
ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΕΛΑΜΠΕ ΑΠΟ ΚΑΘΑΡΙΟΤΗΤΑ . ΤΟ ΠΡΟΣΩΠΙΚΟ ΥΠΟΔΟΧΗΣ ΜΑΣ ΒΟΗΘΗΣΕ ΣΕ ΟΤΙ ΧΡΕΙΑΣΤΗΚΑΜΕ ! ΤΟΥΣ ΕΥΧΑΡΙΣΤΟΥΜΕ ΠΟΛΥ !

2025-12-02 • via Nuitee
D
Dobreva • couple • bg
10
2025-11-24 • via Nuitee
E
Eleni • family_with_children • gr
10
2025-11-24 • via Nuitee
J
Jorge • couple • es
8
Simple
Pros:

Tenía una buena ubicación y se podía aparcar fácilmente a su alrededor.
El desayuno buffet, aunque sencillo estaba bueno.

2025-11-21 • via Nuitee
M
Michael • family_with_children • gb
8
Pros:

Good location , clean and friendly staff

Cons:

Breakfast was OK but not great. Overall felt expensive considering the package offered

2025-11-15 • via Nuitee
D
Derek • couple • gb
10
Great, comfortable, centrally located hotel.
Pros:

Ideally located centrally in Chania and only a short walk from the old town and harbour. Lovely, clean and comfortable room with tea/coffee making facilities and a great shower. Buffet breakfast was great, with lots of choices available.

Cons:

Nothing, all great.

2025-11-12 • via Nuitee
M
Marco • couple • it
8
2025-11-11 • via Nuitee
Z
Zsolt • couple • hu
7
2025-11-10 • via Nuitee
Λούπου • extended_group • gr
10
2025-11-02 • via Nuitee
K
Kate • couple • nz
10
2025-11-02 • via Nuitee
Αργυρή • family_with_children • gr
8
2025-10-28 • via Nuitee
T
Tarja • couple • fi
9
Pros:

Sijainti rauhallisella paikalla, mutta lyhyen kävelymatkan päässä mm. vanhasta kaupungista. Hyvät sängyt ja huone todella siisti ja siivous + pyyhkeiden vaihto päivittäin.

Cons:

Ei voi moittia mitään. Hyvä ja siisti hotelli ja mukava henkilökunta.

2025-10-28 • via Nuitee