Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Luxury amenities
Friendly staff
Clean rooms
Excellent service
Cons:
Breakfast quality
Long waiting times for coffee
Minor issues with dining experiences

Categories

Cleanliness
9.74
Most reviews mention cleanliness as excellent, contributing to a positive overall sentiment.
Service
9.99
Service was highlighted positively, with many guests noting the hospitality and attentiveness of the staff.
Location
9.75
Guests appreciated the hotel's location, emphasizing its convenience and accessibility.
Room Quality
9.7
Rooms are described as spacious and comfortable, although there were minor issues noted.
Amenities
9.73
Facilities such as dining options and leisure amenities were well received by the guests.
Value for Money
9.19
Some concerns regarding upselling suggest a slightly lower value perception, though overall sentiment remains high.
Food and Beverage
8.74
Mixed sentiments about breakfast quality and specific dining experiences; some guests felt it could improve.
Overall Experience
9.99
Overall, guests reported an exceptional experience, meeting or exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:51

Property Description

Luxurious 5-Star Retreat

Exquisite Amenities: Indulge in the spa and wellness center with outdoor and indoor pools, fitness center, and sauna for a rejuvenating experience.

Culinary Delights: Enjoy a variety of dining options including American, British, and Italian cuisine. Special dietary needs are catered to with vegetarian and vegan choices available.

Multilingual Hospitality: Benefit from our staff fluent in Arabic, German, English, and Spanish, ready to assist you with any inquiries or recommendations.

Experience opulence and comfort at The Ritz-Carlton, Amman. Book your stay now to enjoy a lavish getaway with top-notch services and facilities.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 1774 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 8.74
Overall Experience: 9.99
I
Ibrahim • family_with_children • il
10
2026-05-30 • via Nuitee
F
Firas • couple • ae
10
The best n jordan
Pros:

Perfect

Cons:

Nothing

2026-05-30 • via Nuitee
رايعه • couple • sa
10
2026-05-30 • via Nuitee
N
Nada • couple • il
10
2026-05-29 • via Nuitee
M
Masoud Salah • solo_traveller • sa
10
2026-05-29 • via Nuitee
N
Noor • family_with_children • il
10
Pros:

Everything was absolutely amazing! Our stay at the hotel was perfect in every way — the service, cleanliness, atmosphere, and overall experience were all exceptional. The staff were incredibly kind and welcoming, which made our stay even more special 🤍

The food at Kenz Restaurant was absolutely delicious and definitely worth trying 👌🏼

Special thanks to Majed at the reception for his professionalism, kindness, and outstanding service. He truly made a difference in our experience. Highly recommended, and we would definitely love to come back!

:

2026-05-28 • via Nuitee
E
enas • solo_traveller • il
10
2026-05-28 • via Nuitee
N
Noor • family_with_children • il
10
Pros:

Everything was absolutely amazing! Our stay at the hotel was perfect in every way — the service, cleanliness, atmosphere, and overall experience were all exceptional. The staff were incredibly kind and welcoming, which made our stay even more special 🤍

The food at Kenz Restaurant was absolutely delicious and definitely worth trying 👌🏼

Special thanks to Majed at the reception for his professionalism, kindness, and outstanding service. He truly made a difference in our experience. Highly recommended, and we would definitely love to come back!

:

2026-05-28 • via Nuitee
M
mohammed • couple • sa
10
افخم فندق في الأردن
Pros:

خامس مره اسكن فيه
افخم فندق في الأردن

Cons:

لا شي

2026-05-27 • via Nuitee
Y
Yusuf • couple • ae
10
A Stay Worthy of the Ritz-Carlton Name
Pros:

The stay was excellent from start to finish. The hospitality and attention to detail throughout the hotel truly stood out and made the experience feel very welcoming and comfortable. The location was perfect and made it incredibly convenient to explore the area while still enjoying a relaxing atmosphere. A special mention must go to Wessam, who provided exceptional service during breakfast every morning — always attentive, professional, and genuinely warm in making guests feel looked after. The overall level of service from the staff was outstanding, and it is clear that guest experience is a top priority here. I would gladly stay again and highly recommend this hotel to others visiting Amman.

Cons:

Nothing.

2026-05-26 • via Nuitee
E
emad • family_with_children • il
10
Pros:

Every thing

Cons:

Nothing

2026-05-25 • via Nuitee
I
ismael • solo_traveller • il
10
2026-05-24 • via Nuitee
B
Bassam • couple • us
10
Exceptional customer service
Pros:

Super clean and nice

Cons:

Honestly I can’t complain, everything was perfect

2026-05-24 • via Nuitee
A
Asala • family_with_children • il
10
2026-05-24 • via Nuitee
O
oday • extended_group • il
10
Pros:

We liked everything related to the hotel, the services was excellent and everything was perfect without any mistake

Cons:

That i did checkout 🥲

2026-05-24 • via Nuitee
I
ismael • solo_traveller • il
10
2026-05-24 • via Nuitee
I
ismael • solo_traveller • il
10
2026-05-23 • via Nuitee
I
ismael • solo_traveller • il
10
2026-05-23 • via Nuitee
L
Lena • couple • il
10
Pros:

Perfect

2026-05-23 • via Nuitee
M
Mubarak • couple • jo
10
2026-05-23 • via Nuitee