Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Luxury amenities
Friendly staff
Clean rooms
Excellent service
Cons:
Breakfast quality
Long waiting times for coffee
Minor issues with dining experiences

Categories

Cleanliness
9.74
Most reviews mention cleanliness as excellent, contributing to a positive overall sentiment.
Service
9.99
Service was highlighted positively, with many guests noting the hospitality and attentiveness of the staff.
Location
9.75
Guests appreciated the hotel's location, emphasizing its convenience and accessibility.
Room Quality
9.7
Rooms are described as spacious and comfortable, although there were minor issues noted.
Amenities
9.73
Facilities such as dining options and leisure amenities were well received by the guests.
Value for Money
9.19
Some concerns regarding upselling suggest a slightly lower value perception, though overall sentiment remains high.
Food and Beverage
8.74
Mixed sentiments about breakfast quality and specific dining experiences; some guests felt it could improve.
Overall Experience
9.99
Overall, guests reported an exceptional experience, meeting or exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:51

Property Description

Luxurious 5-Star Retreat

Exquisite Amenities: Indulge in the spa and wellness center with outdoor and indoor pools, fitness center, and sauna for a rejuvenating experience.

Culinary Delights: Enjoy a variety of dining options including American, British, and Italian cuisine. Special dietary needs are catered to with vegetarian and vegan choices available.

Multilingual Hospitality: Benefit from our staff fluent in Arabic, German, English, and Spanish, ready to assist you with any inquiries or recommendations.

Experience opulence and comfort at The Ritz-Carlton, Amman. Book your stay now to enjoy a lavish getaway with top-notch services and facilities.

Important information:

Swimming pool: Closed from Sun, Nov 16, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 1667 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 8.74
Overall Experience: 9.99
H
Hussein couple jo
10
2026-03-28 via Nuitee
M
Mued couple us
10
An elegant and memorable stay defined by exceptional service and genuine hospitality.
Pros:

Beautifully designed hotel with a refined yet welcoming atmosphere. The service was exceptional throughout, with a team that truly makes you feel valued and at ease. The views over Amman are stunning, and every detail of the stay felt thoughtfully curated. We especially enjoyed Kenz and Ambros, both offering outstanding food, ambiance, and memorable dining experiences.

Cons:

Nothing significant to note. Everything was handled professionally and exceeded expectations.

2026-03-25 via Nuitee
M
Mued couple us
10
2026-03-25 via Nuitee
M
Mued couple us
10
An elegant and memorable stay defined by exceptional service and genuine hospitality.
Pros:

Beautifully designed hotel with a refined yet welcoming atmosphere. The service was exceptional throughout, with a team that truly makes you feel valued and at ease. The views over Amman are stunning, and every detail of the stay felt thoughtfully curated. We especially enjoyed Kenz and Ambros, both offering outstanding food, ambiance, and memorable dining experiences.

Cons:

Nothing significant to note. Everything was handled professionally and exceeded expectations.

2026-03-25 via Nuitee
B
Bruno extended_group be
9
2026-03-18 via Nuitee
A
Adeel solo_traveller sa
10
2026-03-11 via Nuitee
M
Mohammad couple jo
9
2026-03-08 via Nuitee
Y
Younis couple il
4
מאכזבת
Pros:

הינו בצום חדר האוכל לא היה זמין ככל הנראה משכירים את האולם לקבוצות סגורות ולא דואגים לאורחי המלון ,כך למשל לא היתה ארוחת סחור זמינה במלון בלילה אחת כן ובליבה שניה לו ובלילה שיתה זמינה גבו כסף על אף היות החדש עם ארוחת בוקר

2026-03-07 via Nuitee
R
Ronen couple il
9
2026-03-06 via Nuitee
D
David couple uz
10
2026-03-05 via Nuitee
A
Alhajle extended_group jo
10
اشكرك على الاقامه الحلوه
Pros:

Good good

2026-03-05 via Nuitee
B
Bruno extended_group it
9
Come a Casa
Pros:

Tutto perfetto, i concierge molto professionali e preparati a gestire anche le situazioni di emergenza, complimenti

2026-03-03 via Nuitee
M
Muhamad Shaher family_with_children il
10
2026-02-28 via Nuitee
M
Muhamad Shaher family_with_children il
10
2026-02-28 via Nuitee
M
Mahmud couple jo
10
Pros:

מהדר

Cons:

כלום , שלם לחלוטין

2026-02-28 via Nuitee
M
Marianna family_with_children cz
10
Pros:

Все было на самом высоком уровне, благодарим всю команду за незабываемый день

2026-02-26 via Nuitee
M
Muna couple ps
10
A flawless five-star experience that sets the standard for luxury in Amman.
Pros:

An exceptional luxury experience from start to finish. The staff were incredibly attentive, professional, and genuinely warm. The room was immaculate, beautifully designed, and extremely comfortable. Every detail reflected true five-star standards — from the elegant atmosphere to the outstanding service. I felt truly valued and pampered throughout my stay.

Cons:

Absolutely nothing — everything was flawless and exceeded my expectations.

2026-02-25 via Nuitee
S
Safeena extended_group gb
10
Pros:

the breakfast was exceptional and of excellent quality and my allergy was managed with confidence

Cons:

the price of the bar in the room

2026-02-25 via Nuitee
N
nabel family_with_children il
10
2026-02-24 via Nuitee
A
ABDALLAH couple il
10
2026-02-24 via Nuitee