Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Luxury amenities
Friendly staff
Clean rooms
Excellent service
Cons:
Breakfast quality
Long waiting times for coffee
Minor issues with dining experiences

Categories

Cleanliness
9.74
Most reviews mention cleanliness as excellent, contributing to a positive overall sentiment.
Service
9.99
Service was highlighted positively, with many guests noting the hospitality and attentiveness of the staff.
Location
9.75
Guests appreciated the hotel's location, emphasizing its convenience and accessibility.
Room Quality
9.7
Rooms are described as spacious and comfortable, although there were minor issues noted.
Amenities
9.73
Facilities such as dining options and leisure amenities were well received by the guests.
Value for Money
9.19
Some concerns regarding upselling suggest a slightly lower value perception, though overall sentiment remains high.
Food and Beverage
8.74
Mixed sentiments about breakfast quality and specific dining experiences; some guests felt it could improve.
Overall Experience
9.99
Overall, guests reported an exceptional experience, meeting or exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:51

Property Description

Luxurious 5-Star Retreat

Exquisite Amenities: Indulge in the spa and wellness center with outdoor and indoor pools, fitness center, and sauna for a rejuvenating experience.

Culinary Delights: Enjoy a variety of dining options including American, British, and Italian cuisine. Special dietary needs are catered to with vegetarian and vegan choices available.

Multilingual Hospitality: Benefit from our staff fluent in Arabic, German, English, and Spanish, ready to assist you with any inquiries or recommendations.

Experience opulence and comfort at The Ritz-Carlton, Amman. Book your stay now to enjoy a lavish getaway with top-notch services and facilities.

Important information:

Swimming pool: Closed from Sun, Nov 16, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 1667 reviews
Cleanliness: 9.74
Service: 9.99
Location: 9.75
Room Quality: 9.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 8.74
Overall Experience: 9.99
M
Marwan • couple • iq
10
ممتاز
Pros:

جيد جدا

Cons:

جيد جدا

2026-02-14 • via Nuitee
R
Rashid • family_with_children • il
10
2026-02-13 • via Nuitee
N
Nouf • family_with_children • sa
9
2026-02-13 • via Nuitee
A
Adel • family_with_children • kw
9
2026-02-12 • via Nuitee
A
Anhar • couple • il
9
2026-02-12 • via Nuitee
S
Soma • family_with_children • il
10
Pros:

The all

2026-02-11 • via Nuitee
M
Mohamad • couple • il
1
Pros:

Location, relatively new hotel

Cons:

I dont know from where to start. One pf the worst experience ive had in a hotel in amman. I came to the hotel after a recommendation from my family.
The room service is horrible. You request something you need to wait 30 minutes till getting your request done.
No hot water in my room.
The balcony is not a balcony . Too small that you cant even put a seat in there.
We stayed at 18 floor. The music from the bar in the roof wont let you sleep, we slept at 1 am after the place was closed. You pay a plenty of money to get some rest , instead you cant sleep
The breakfast was so poor, you oreder a coffee that get done in 15 minutes.
I wanted to meet the manager , the guy in the reception told me that he is in a meeting. I waited like an hour in the lobby for the manager that never appeared. Once i gone i spotted him getting out from his office.
A very bad smell was getting out in the room. I had tears in my eyes from the material that was getting out from the ac. It took 30 minutes untill a worker got to the room, once he came he said i dont smell anything, this is air freshener!!!
So rude, no value for money.
I wanted to cancel my second night and move to another hotel. The staff didnt help with that. They refferd me to booking.com to solve the problem. Once i called booking through there phone and they heard what was im saying to the booking assistant the drop off the call.


Shame on this property. Never stay there again. Guys dont be fascinated by the brand. Ritz carlton amman is the worst 5 stars experience ever.

2026-02-11 • via Nuitee
M
marwan • family_with_children • il
10
Pros:

Very beautiful location, high-quality hotel, clean and tidy, excellent reception staff, Wasim welcomed us with excellent service. I will always go back there

2026-02-10 • via Nuitee
I
Ibrahim Almotawa • family_with_children • sa
7
2026-02-09 • via Nuitee
محمد • couple • sa
1
حسبي الله
Pros:

لم يعجبني شي

Cons:

لم يعجبني شي

2026-02-08 • via Nuitee
S
Sariddine • couple • us
10
The staff go beyond and above to make you happy
Pros:

Staff clean food amazing

2026-01-28 • via Nuitee
O
Olivia • extended_group • gb
10
2026-01-27 • via Nuitee
A
Ashik • family_with_children • au
10
Loved every minute there
2026-01-27 • via Nuitee
Q
Qadir • family_with_children • iq
10
2026-01-25 • via Nuitee
K
Khaled • solo_traveller • kw
10
Pros:

جميل بكل تفاصيله

2026-01-23 • via Nuitee
H
Husam • solo_traveller • jo
10
2026-01-23 • via Nuitee
M
Moe • couple • gb
9
Short Stay, Maximum Comfort.
Pros:

As we arrived after midnight and left following morning to dead sea resort, I didn't have time to look into details but generally all look good to me.

Cons:

Nothing I didn't like but I rate this property only 9 because I had a better checking in experience in Shangri-La The Shard, London (I rated 10 for that).

2026-01-22 • via Nuitee
M
mousa • couple • sa
10
2026-01-22 • via Nuitee
A
Amjad • family_with_children • il
10
2026-01-21 • via Nuitee
وائل • family_with_children • sa
10
2026-01-21 • via Nuitee