Ankara Santral Otel

Hotels
8.8 (118 reviews)
Denizciler Caddesi Dibek Sk. No: 4 Alyındağ/ALTINDAĞ , Altındağ , tr
+90 545 569 13 57

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good value for money
Cons:
Dirty rooms
Poor breakfast
Rude service reported

Categories

Cleanliness
7.68
Several reviews mention dirty rooms and unclean linens.
Service
9.65
Friendly staff noted in multiple reviews, though some incidents of rudeness were reported.
Location
9.19
Central location with easy access to local attractions.
Room Quality
8.14
Mixed sentiments; while amenities were appreciated, some rooms had issues.
Amenities
8.67
Basic amenities available, but issues with internet and breakfast quality were noted.
Value for Money
9.43
Good price for the location, effective for budget travelers.
Food and Beverage
8.18
Breakfast received negative feedback; improvement needed.
Overall Experience
9.45
Generally favorable stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:35

Property Description

Central Location
Ankara Santral Otel is conveniently situated near major attractions such as TBMM, Anitkabir, and Ankara Castle, making it the perfect choice for exploring Altındağ.

Comfortable Accommodation
Each room at Ankara Santral Otel is thoughtfully designed with a wardrobe, private bathroom, city view, flat-screen TV, and hairdryer, ensuring a comfortable stay for every guest.

Exceptional Service
Our dedicated staff, fluent in English and Turkish, are available 24/7 at the front desk to assist you with any needs during your stay.

Experience the best of Altındağ with Ankara Santral Otel as your home away from home. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.8
Based on 118 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 9.43
Food and Beverage: 8.18
Overall Experience: 9.45
S
Selin • family_with_children • fr
1
Non confortable, non hygiène
Pros:

Nous avons rien aimé malheureusement à part le petit déjeuner

Cons:

Le lit était pas confortable, pas très hygiénique et que des cafards toute la chambre et la salle de bain

2026-08-20 • via Nuitee
C
Cebrail • solo_traveller • de
10
Pros:

Gute Lage, sauber, Personal sehr hilfsbereit

2026-08-16 • via Nuitee
C
Cebrail • solo_traveller • de
10
Pros:

Gute Lage, nettes Personal

2026-08-16 • via Nuitee
H
Hamza • solo_traveller • ma
8
2026-08-03 • via Nuitee
G
Garcia • solo_traveller • es
8
Cons:

Tener solo un baño con ducha para todas las habitaciones

2026-06-23 • via Nuitee
A
AlAmriy • extended_group • se
10
2026-03-09 • via Nuitee
V
Valeriy • extended_group • ru
7
2026-02-11 • via Nuitee
E
Emin • family_with_children • az
4
2026-01-21 • via Nuitee
D
Dusan • solo_traveller • rs
9
I would recommend the hotel, because the price is very good for the location
Pros:

The location is very good

Cons:

The breakfast

2026-01-20 • via Nuitee
U
Uğur • solo_traveller • az
3
Fuy
Pros:

Hayır

Cons:

Kanfortu

2026-01-19 • via Nuitee
A
Andrius • solo_traveller • lt
1
Pros:

Nothing I cahnged hotel to Ibis.

Cons:

It is very dirty hotel. The place is very bad for stay. Doors I couldn't lock. WC and room was dirty and not cleaned. The wind is going through the windows. Breakfast was only one egg. I had to change this hotel to other one, because you can stay in this hotel. Please check the photos and will understand.

2026-01-12 • via Nuitee
A
Andreas • extended_group • dk
8
Anbefalesesværdigt hvis du skal bruge et sted at sove i Ankara.
Pros:

Central beliggenhed tæt på attraktioner. Værdi for pengene.

Cons:

Værelset vi fik lugtede af røg

2026-01-03 • via Nuitee
F
Fidan • extended_group • az
8
Pros:

Herşeyi

2025-12-28 • via Nuitee
H
Hind • couple • jo
1
DO NOT STAY AT THIS HOTEL — SERIOUS SAFETY AND RESPECT ISSUES ⚠️
Pros:

DO NOT STAY AT THIS HOTEL — SERIOUS SAFETY AND RESPECT ISSUES ⚠️

I have never written a review in my life, but what happened here forced me to speak up to protect others.

My brother and I stayed at this hotel, and my bag was stolen. When I reported it, the reception staff refused to check the security cameras unless the police requested it. We called the police — and even then, they still refused to open the cameras.

Instead of helping, I was called a liar and accused of creating a problem out of nothing. This is deeply disturbing behavior, especially when a guest reports theft.

This hotel does not make you feel safe. If something happens to your belongings, do not expect support, transparency, or basic human respect.

On top of that:
• Breakfast is extremely poor
• Internet is unreliable and weak
• Staff behavior is rude and dismissive, especially toward women

My flight was in two hours, so I had no choice but to leave. However, I will be filing a formal complaint against the receptionist and management.

If you value your safety, dignity, and peace of mind, stay somewhere else.

Cons:

DO NOT STAY AT THIS HOTEL — SERIOUS SAFETY AND RESPECT ISSUES ⚠️

I have never written a review in my life, but what happened here forced me to speak up to protect others.

My brother and I stayed at this hotel, and my bag was stolen. When I reported it, the reception staff refused to check the security cameras unless the police requested it. We called the police and even then, the receptionist still refused to open the cameras.

Instead of helping, I was called a liar and accused of creating a problem out of nothing. This is deeply disturbing behavior, especially when a guest reports theft.

This hotel does not make you feel safe. If something happens to your belongings, do not expect support, transparency, or basic human respect.

On top of that:
• Breakfast is extremely poor
• Internet is unreliable and weak
• Staff behavior is rude and dismissive, especially toward women

My flight was in two hours, so I had no choice but to leave. However, I will be filing a formal complaint against the receptionist and management.

If you value your safety, dignity, and peace of mind, stay somewhere else.

2025-12-26 • via Nuitee
B
BRENTON HALL • solo_traveller • au
8
Stop over from Istanbul to Goreme.
Pros:

The location is good but a taxi is needed to access most attractions. There are food places very close by.
Nice shower and room warmth.
Breakfast is ok but not extensive.
Overall a good hotel to stay.
Staff are very good.

Cons:

Nothing wrong really.

2025-12-23 • via Nuitee
O
Orkhan • family_with_children • az
1
Bir daha bu otelde konaklamam. Tavsiye etmiyorum.
Pros:

Konum ve personal ilgiliydi, güleryüzlüydü. Çay 24 saat rahatlıkla içe bilirsiniz.

Cons:

Odalar çok çok kirliydi. Yataq çarşafları yırtık ve kirliydi. El havlusu kirliydi, yenisini istedik. Ayak havlusu verdiler. Ailecek konaklayanlara tavsiye etmem. Kahvaltısı tabakdaydı. Dışarda yeniden kahvaltı yapmalısınız.

2025-11-28 • via Nuitee
E
Elxan • solo_traveller • az
3
2025-11-21 • via Nuitee
B
Bernard • family_with_children • fr
6
moyennement correcte
Pros:

emplacement de l'hotel, gentillesse du personnel qui a réglé mon erreur en réservant deux chambres pour une personne au lieu d'une chambre pour deux personnes pour deux nuits

Cons:

le petit déjeuner pas à notre gout, uniquement du thé pas de café
assortiment de confiture ,beurre , olives, nous n'avons pas l'habitude

2025-10-19 • via Nuitee
P
Paweł • family_with_children • pl
9
Pros:

Friendly staff, good location

Cons:

Small breakfast, almost no wifi

2025-10-10 • via Nuitee
M
Mehmet
10
Pros:

Heel fijn hotel! De kamer was schoon en confortabel, en het personeel super vriendelijk.
Goede ligging, op loopafstand van het centrum.
Het ontbijt was goed en vers zeker aanrader.

2025-10-01 • via Nuitee