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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Charcoal grill
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Spa and Wellness Facilities
Indulge in relaxation at Aqua Spa Termale's spa and wellness center, featuring an indoor pool, sauna, hot tub, and a tranquil garden. Unwind and rejuvenate in style during your stay.
Gourmet Dining and Cozy Bar
Savor delectable meals at the on-site restaurant and enjoy refreshing drinks at the bar. Experience a blend of culinary delights and a cozy ambiance, perfect for unwinding after a day of exploration.
Multilingual Concierge and Impeccable Service
Feel at ease with our multilingual staff fluent in Bosnian, German, English, and Macedonian. From personalized assistance to ensuring your comfort, our dedicated team is committed to making your stay unforgettable.
Experience unparalleled luxury and comfort at Aqua Spa Termale. Book now for an unforgettable getaway.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 8 years old stay for € 10 per person per night when using an existing bed.
Children from 9 years old to 17 years old stay for € 20 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
L'hôtel se trouve à l'écart d'une ville où l'on n'a pas envie de s'arrêter. C'est le seul endroit un peu calme.
Le premier sentiment en arrivant est une attaque olfactive : une parfum très bas de gamme envahi les couloirs de l'hôtel. On se demande ce qu'il doit cacher. C'est un énorme centre thermal qui a mal vieilli. Dans la salle de bain, on dirait que des inondations ont abîmé le mobilier. Le rideau de douche porte des moisissures. Le centre thermal est accessible de manière étrange : mixte, femmes seulement, mixte puis hommes seulement. Le manque de propreté du spa est principalement lié au comportement de la grande majorité des clients qui sont totalement dénués du sens de l'hygiène élémentaire. C'est très dommage.
The accommodation was generally functional, but it showed clear signs of wear and age. Some furniture and fixtures appeared quite worn and could benefit from renovation. While the stay was acceptable, a refresh would greatly enhance the overall experience.
The rooms and bathrooms are okay but the swimming pool has had its best time and is smelling and rusting whereas the windows are broken and the whole place needs some maintenance. The restaurant is nice though and the location is well situated in the mountains.
Lack of maintenance and smelling swimming pool, which is rather crowded with locals.
Great value for money, great staff, great food
Friendly staff, great spa experience
Everything was great. Extremely helpful staff, great food, service great, accomodation very clean. Spa center provides very good quality. Highly recommend
Water in the swimming pools was great!
Seems like there has been no renovation for a long time.
I like everything about the property
Free parking for guests, a couple of options for breakfast, warm pool, great rooms!
Even though there are separate hours for woman and man in the pools, they allowed me to go with my male friends, so it was not a problem.
Sve super
Room, breakfast, service, prices
Some facilities should be renewed or improved. The pool could be better maintained.
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