Premier Suites - Bay Village

Hotels
Independent
6 (124 reviews)
1-3-5 Cortes Street, Boston, Massachusetts, 02116 , Boston , US

Children allowed

Facilities

Wheelchair accessible
Smoke-free property

Review Highlights

Pros:
Convenient location
Responsive owner
Clean room in some instances
Cons:
Dirty facilities
Noisy environment
Maintenance issues

Categories

Cleanliness
5.08
Reviews indicated issues with cleanliness, including dirtiness and an insect bite.
Service
7.05
Owner was responsive, but overall service experiences seemed average.
Location
7.59
Convenient location with easy access to nearby attractions.
Room Quality
5.04
Several reviews mentioned problems including small size and need for repairs.
Amenities
5.07
Lack of provided amenities like decaf coffee and issues with water pressure.
Value for Money
6.03
Price was reasonable for location but did not meet expectations for quality.
Food and Beverage
6.08
Basic coffee amenities available, but lacked variety.
Overall Experience
6.05
While the location and cleanliness issues were prominent, some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:35

Property Description

Convenient Location
Enjoy easy access to popular attractions such as Charles Playhouse and Boston Public Garden within walking distance.

Modern Amenities
Relax in guestrooms equipped with microwaves and complimentary wireless internet for your convenience.

Nearby Airport Access
Easily reach the hotel with several airport options nearby, including Logan International Airport and Norwood Memorial.

Book now for a comfortable stay at Premier Suites - Bay Village in Boston.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Guest Reviews

6
Based on 124 reviews
Cleanliness: 5.08
Service: 7.05
Location: 7.59
Room Quality: 5.04
Amenities: 5.07
Value for Money: 6.03
Food and Beverage: 6.08
Overall Experience: 6.05
N
Nikolay solo_traveller no
8
2026-07-18 via Nuitee
W
Walid couple fr
2
2026-07-14 via Nuitee
G
Gerald solo_traveller nl
7
Pros:

Prima locatie nabij centrum en treinstation black bay

Cons:

Accommodatie is simpel. Dat wist ik vooraf.
De gezamenlijke douche is prima. Een haakje om kleding of handdoek aan te hangen zou het verbeteren.

2026-07-13 via Nuitee
M
Mehdi family_with_children fr
1
Le pire hôtel de toute ma vie : insalubre, délabré et indigne de recevoir des voyageurs.
Pros:

Emplacement

Cons:

C’est, de très loin, le pire hôtel dans lequel j’ai séjourné de toute ma vie.

L’établissement est totalement vétuste et dans un état de dégradation avancé : aucune ascenseur, coupures d’électricité, climatisation artisanale et inefficace, propreté plus que douteuse, toilettes extrêmement exiguës, douche cassée et abîmée, peintures défraîchies, plafonds dégradés…

La literie est catastrophique : le matelas est tellement inconfortable que l’on se réveille avec des douleurs au cou et au dos.

Pour couronner le tout, l’ensemble donne une impression d’abandon et de manque total d’entretien.

Une expérience désastreuse du début à la fin. Je déconseille cet hôtel de la manière la plus catégorique.

2026-07-11 via Nuitee
D
Duran solo_traveller nz
5
2026-07-09 via Nuitee
R
Royce couple us
2
Overpriced even for the location.
Pros:

The location was decent, a fair walk from the independence trail.

Cons:

While charming on the outside, the whole inside looked like in near teardown condition--very superficial updates were apparent... rickety stairs, the apartment itself had shoddy details, and was much smaller than the pictures indicated. Also, no parking and no kitchen, so very little redeeming about the place other than the location, which was good, not great. On top of that it was overpriced, even considering its location. In hindsight, I would recommend staying outside or the edge of the city at a budget hotel and driving into and parking for the day in the city. The unit was only large enough for one person.

2026-07-06 via Nuitee
V
Victoria solo_traveller us
8
2026-07-05 via Nuitee
R
Robert solo_traveller au
7
Pros:

Location

Cons:

Noise.

2026-06-30 via Nuitee
J
Jose Ismael family_with_children cl
3
No muy buenas instalaciones, pero bien ubicado y funcional
Pros:

Muy buena ubicación

Cons:

Estaba muy sucio debajo de la cama, no se ha limpiado, el baño se moja mucho, no se ve muy limpio.

2026-06-28 via Nuitee
J
julie solo_traveller us
10
2026-06-24 via Nuitee
M
Madelaine solo_traveller au
7
2026-06-23 via Nuitee
T
Towa couple se
8
2026-06-19 via Nuitee
A
Aaron solo_traveller gb
8
2026-06-19 via Nuitee
J
Jason solo_traveller us
7
2026-06-15 via Nuitee
M
morgan family_with_children gb
4
Okay not worth the money
Pros:

I liked the location

Cons:

The cleanliness

2026-06-15 via Nuitee
R
Roseanna solo_traveller us
9
Great location to stay for a weekend away
Pros:

It was nice and the room was methodically placed

Cons:

The first floor bathroom toilet was unable to flush

2026-06-12 via Nuitee
M
Majella solo_traveller us
2
Miserably appalling!
Pros:

Location

Cons:

Shabby, misrepresentation of property and facility, dangerous navigation of 3 flights of stairs, zero signage between 2 identical connected buildings, zero response from the 3 voicemails left to explain an emergency.

2026-06-10 via Nuitee
J
jon couple au
4
Pig with lipstick
Pros:

-Good wifi
-Paid washing machine on ground floor.

Cons:

-Check in doesn’t start until 4.00pm & no chance of early check in even though we asked. Just straight No.
-charge $11.80 to leave a bag before check in.
-Photos of rooms on booking site are misleading. Our room was very outdated.
-No elevator, had to carry suitcases up 3 levels of wonky stairs.
-Have to remove trash yourself.
-Portable air conditioner/ heater in the way next to bed
-Hot water for shower has to be turned on 2 minutes before showering.

2026-06-05 via Nuitee
F
Feng solo_traveller cn
9
入住体验很好,性价比不错。
Pros:

房间虽小但配备了很实用的家用电器,空调(虽然噪音较大),微波炉、冰箱、咖啡壶、多士炉,电视、电熨斗等。公共浴室很干净。酒店位置在back bay火车站附近,去机场有机场大巴$3就可到达洛干机场。入住和退房手续方便,酒店还允许客人入住当天12点之后存放行李,很方便。酒店总体很安静,偶尔听到一声火车鸣笛。酒店床很舒服,床垫是记忆海绵的。周围环境安全安静。

Cons:

我住了三个晚上,前两晚公共浴室里提供了沐浴液等沐浴用品,但第三个晚上公共浴室更换了三个完全空的瓶子,不知道是前两天操作失误还是最后一天操作失误。房子没有电梯,老房子,有人走动地板和楼梯都会有声音,所以当入住率高时,睡眠浅的人还是会受影响。

2026-06-04 via Nuitee
M
Megan solo_traveller jm
8
Stay was good had no issues (Megan?❤️
Pros:

It was just convenient for a short stay, i stayed over night just to be closer to the airport. It was just a in and out for me so i was ok for the most part.

Cons:

To be honest it was convenient for me 👍🏻

2026-05-28 via Nuitee