Premier Suites - Bay Village

Hotels
•
Independent
6 (124 reviews)
1-3-5 Cortes Street, Boston, Massachusetts, 02116 , Boston , US
1-617-7017520

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Children allowed

Facilities

Wheelchair accessible
Smoke-free property

Review Highlights

Pros:
Convenient location
Responsive owner
Clean room in some instances
Cons:
Dirty facilities
Noisy environment
Maintenance issues

Categories

Cleanliness
5.08
Reviews indicated issues with cleanliness, including dirtiness and an insect bite.
Service
7.05
Owner was responsive, but overall service experiences seemed average.
Location
7.59
Convenient location with easy access to nearby attractions.
Room Quality
5.04
Several reviews mentioned problems including small size and need for repairs.
Amenities
5.07
Lack of provided amenities like decaf coffee and issues with water pressure.
Value for Money
6.03
Price was reasonable for location but did not meet expectations for quality.
Food and Beverage
6.08
Basic coffee amenities available, but lacked variety.
Overall Experience
6.05
While the location and cleanliness issues were prominent, some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:35

Property Description

Convenient Location
Enjoy easy access to popular attractions such as Charles Playhouse and Boston Public Garden within walking distance.

Modern Amenities
Relax in guestrooms equipped with microwaves and complimentary wireless internet for your convenience.

Nearby Airport Access
Easily reach the hotel with several airport options nearby, including Logan International Airport and Norwood Memorial.

Book now for a comfortable stay at Premier Suites - Bay Village in Boston.

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Guest Reviews

6
Based on 124 reviews
Cleanliness: 5.08
Service: 7.05
Location: 7.59
Room Quality: 5.04
Amenities: 5.07
Value for Money: 6.03
Food and Beverage: 6.08
Overall Experience: 6.05
R
Robert • solo_traveller • au
7
Pros:

Location

Cons:

Noise.

2026-06-30 • via Nuitee
J
Jose Ismael • family_with_children • cl
3
No muy buenas instalaciones, pero bien ubicado y funcional
Pros:

Muy buena ubicación

Cons:

Estaba muy sucio debajo de la cama, no se ha limpiado, el baño se moja mucho, no se ve muy limpio.

2026-06-28 • via Nuitee
J
julie • solo_traveller • us
10
2026-06-24 • via Nuitee
M
Madelaine • solo_traveller • au
7
2026-06-23 • via Nuitee
T
Towa • couple • se
8
2026-06-19 • via Nuitee
A
Aaron • solo_traveller • gb
8
2026-06-19 • via Nuitee
J
Jason • solo_traveller • us
7
2026-06-15 • via Nuitee
M
morgan • family_with_children • gb
4
Okay not worth the money
Pros:

I liked the location

Cons:

The cleanliness

2026-06-15 • via Nuitee
R
Roseanna • solo_traveller • us
9
Great location to stay for a weekend away
Pros:

It was nice and the room was methodically placed

Cons:

The first floor bathroom toilet was unable to flush

2026-06-12 • via Nuitee
M
Majella • solo_traveller • us
2
Miserably appalling!
Pros:

Location

Cons:

Shabby, misrepresentation of property and facility, dangerous navigation of 3 flights of stairs, zero signage between 2 identical connected buildings, zero response from the 3 voicemails left to explain an emergency.

2026-06-10 • via Nuitee
J
jon • couple • au
4
Pig with lipstick
Pros:

-Good wifi
-Paid washing machine on ground floor.

Cons:

-Check in doesn’t start until 4.00pm & no chance of early check in even though we asked. Just straight No.
-charge $11.80 to leave a bag before check in.
-Photos of rooms on booking site are misleading. Our room was very outdated.
-No elevator, had to carry suitcases up 3 levels of wonky stairs.
-Have to remove trash yourself.
-Portable air conditioner/ heater in the way next to bed
-Hot water for shower has to be turned on 2 minutes before showering.

2026-06-05 • via Nuitee
F
Feng • solo_traveller • cn
9
入住体验很好，性价比不错。
Pros:

房间虽小但配备了很实用的家用电器，空调（虽然噪音较大），微波炉、冰箱、咖啡壶、多士炉，电视、电熨斗等。公共浴室很干净。酒店位置在back bay火车站附近，去机场有机场大巴$3就可到达洛干机场。入住和退房手续方便，酒店还允许客人入住当天12点之后存放行李，很方便。酒店总体很安静，偶尔听到一声火车鸣笛。酒店床很舒服，床垫是记忆海绵的。周围环境安全安静。

Cons:

我住了三个晚上，前两晚公共浴室里提供了沐浴液等沐浴用品，但第三个晚上公共浴室更换了三个完全空的瓶子，不知道是前两天操作失误还是最后一天操作失误。房子没有电梯，老房子，有人走动地板和楼梯都会有声音，所以当入住率高时，睡眠浅的人还是会受影响。

2026-06-04 • via Nuitee
M
Megan • solo_traveller • jm
8
Stay was good had no issues (Megan?❤️
Pros:

It was just convenient for a short stay, i stayed over night just to be closer to the airport. It was just a in and out for me so i was ok for the most part.

Cons:

To be honest it was convenient for me 👍🏻

2026-05-28 • via Nuitee
T
Trevor • solo_traveller • gb
8
2026-05-23 • via Nuitee
T
Terrie • solo_traveller • us
1
Pros:

Nothing

Cons:

A/c was a joke, bathroom needs some work, pictures are very deceiving.

2026-05-21 • via Nuitee
M
Martin Federico • solo_traveller • es
8
2026-05-19 • via Nuitee
A
Andrea • solo_traveller • de
8
Pros:

Die Unterkunft ist insgesamt in die Jahre gekommen. Die Waschräume waren sauber. Die Kommunikation war freundlich, erfolgte jedoch ausschließlich per E‑Mail. Es ist niemand vor Ort. Positiv ist die gute Lage in der Nähe des Bahnhofs. Ich konnte meinen Koffer gegen Gebühr vor dem Check-in im Haus deponieren.

Cons:

Leider war das Zimmer sehr laut – es fühlte sich an, als würden die Autos direkt durch den Raum fahren. Die Fenster schließen nicht richtig bzw. lassen viel Lärm durch, was den Aufenthalt deutlich beeinträchtigt hat.

2026-05-17 • via Nuitee
M
Mathieu • couple • ch
3
Pros:

Localisation and responsiveness of online service

Cons:

We arrived to find that there was no electricity or heating in the apartment. After contacting the online support service, the maintenance staff came relatively quickly and managed to resolve the issue.

Unfortunately, the stay did not meet our expectations, especially considering the price. The room was poorly insulated against both the cold and the noise — you could feel cold air coming through the windows even when closed, and it often felt as though we were sleeping directly on the street due to the traffic noise. We could also hear everything happening in the corridors.

In addition, some of the furniture was in poor condition, and the lighting was extremely bright and harsh, more reminiscent of a supermarket than a comfortable accommodation. Housekeeping was also not provided during our stay of more than one night.

2026-05-17 • via Nuitee
P
Paul Christian • couple • us
10
2026-05-16 • via Nuitee
E
Edgard • solo_traveller • us
6
I knew what would be the property. I read the specifications
Pros:

No breakfast included

Cons:

No elevator

2026-05-14 • via Nuitee