Los Lorentes Residences

Bis auf das nervige digitale Check-in wie immer tipptopp

Recht sauber und ordentlich

Great communication, clean rooms, seamless check in/out process. Highly recommend staying here.

Sehr schöne neue Unterkunft, leider etwas abgelegen.
Tagsüber aber gute Anbindung an Öv.

…

Great stay in New accommodation. Area is under construction. Inside it really comfortable. The view from the window was dramatic. Communication before check in not received.

キッチン付きのファミリー部屋にしましたが、毎日綺麗に掃除してくださり、子連れでバタバタのところ、掃除の時に食器まで洗ってくれたり大変助かりました。
部屋も綺麗でバス停も近く街まで出るのも大変便利でした。隣にスーパーがあるのも魅力的です。スタッフの方も質問しに行くと英語も通じて親切に対応してくれました。

Clean room with great kitchenette amenities (I was surprised at that).

Building has six commercial washers & 6 dryers [latter is free of charge for use; washers can be reserved/held for 5-10 minutes & paid via WeWash.

Aldi & gym in next door.

I liked the overall stay. Having private equipped kitchen is great perk. The room was also good. Although bed and bathroom were clean and tidy but room floor was not properly cleaned and had some dust and particles so I am rating it 4 star. There are further some suggestions regarding room preparations that can be added like slippers, shampoo and toothpaste etc.

Rent rum, fräsch Hotel. Personalen var inte interessarde att prata med gästerna. De låste in sig i ett rum och checka in fick man krånglig via en dator. De har parkering som man bara kan använda om man har förbokat

Struttura nuova e con buoni servizi.La camera spaziosa e con un bell'angolo cottura.Pulizia all'inizio del soggiorno buona meno durante il soggiorno. Nel complesso un buon residence. Da migliorare la comunicazione con gli italiani.

BEWARE - This hotel does NOT have air conditioning in rooms as advertised. There is no way to control temperature from within the rooms. There is no one in the hotel and the response from the emergency line is to open your windows. Horrible service and amenities for otherwise decent rooms.

Facility is well maintained and clean. Easy bus ride to old town. There is construction next door though so noisy in the day. The mosquitoes kept us awake on the first night.
On site laundry facility is convenient but not user friendly….requires using an app to operate the machine which sounds nice but much worse than manual coin fed machines. Office manager not friendly.

This was one of the worst hotel experiences I’ve had. The staff was completely unavailable between 8 PM and 9 AM, which is unacceptable for a hotel claiming to offer hospitality.
Parking was another nightmare – very limited, with no clear instructions. After asking around, I was told to park my car under a bridge, which was not only inconvenient but also uncomfortable to walk back and forth, especially in the rain. Unfortunately, it rained most of my stay, making this even worse.
On top of that, the room was unbearably hot. Although they claimed to have central air conditioning, there was no air coming from the vents at all. The only option was to open the balcony door, but that meant dealing with bugs and insects getting into the room. Not exactly the comfort you expect when paying for a hotel stay.
Overall, this stay completely ruined my trip. Between the lack of staff, poor parking arrangements, and uncomfortable room conditions, I would strongly advise others to look elsewhere.

Ubicación perfecta para acceder a Berna mediante transporte público y muy cómoda para acceder en coche y moverse por los alrededores. Instalaciones modernas, en perfecto estado. Excelente trato del personal de recepción. Pero debo poner un pero al servicio de limpieza de la habitación, algún día no se hizo y el resto no muy bien. Otro pero es que el hotel no tiene aire acondicionado, y tampoco es recomendable abrir las ventanas por los mosquitos. Volvería, pero no en verano.

Very spatious and comfortable room, fully equipped kitchen, clean!

Det var fremragende og opholdet fejlet ikke noget. Det var dog svært at finde parkering og alle deres pladser var fyldt, så her kunne jeg godt have tænkt mig tydeligere kommunikation. Vi var mange der kørte rundt længe for at finde parkering.

Nice and new facilities. Easy check in and front desk is compassionate

Super Unterkunft, gerne wieder!

El hotel es muy bonito, limpio y cómodo.
Muy bien ubicado.
Complñeto con cocinita.
La atención muy buena.
Solo tuvimos problemas al checkin, porque no nos llego el qr por correo y teniamos que hacerlo por las maquinitas ya que la hora que llegamos la recepción cerrada.
Llamamos por teléfono y nos resolvieron.