Cancun Plaza - Best Beach

Hotels
8.2 (971 reviews)
Cancun Plaza, Boulevard Kukulcán km.19.5 Hotel Zone Departamento 3102 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good restaurant
Cons:
Old building
Noise from renovations

Categories

Cleanliness
7.41
Some reviews highlighted the hotel as old and in need of renovations.
Service
8.88
Several reviews praised the staff and their friendliness.
Location
8.92
The hotel’s location was frequently described as excellent and close to attractions.
Room Quality
7.87
Many reviews mentioned remodeled rooms, though some concerns were noted about noise.
Amenities
7.9
Guests enjoyed the pool and restaurant amenities.
Value for Money
7.86
Some reviews indicated slight pricing concerns but overall felt worth it.
Food and Beverage
8.41
The restaurant received positive feedback for its food quality.
Overall Experience
8.38
Overall experiences were largely positive with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:52

Property Description

Luxurious Beachfront Accommodation
Cancun Plaza - Best Beach offers a stunning beachfront experience just steps away from Playa Punta Nizuc. Enjoy the infinity pool, open-air bath, and free WiFi while taking in the beautiful garden views from your patio.

Family-Friendly Amenities
With family rooms and facilities for disabled guests, our aparthotel caters to everyone. The units are equipped with modern amenities including air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy sea or pool views from your private terrace or balcony.

Dining and Entertainment
Indulge in delicious meals at our on-site restaurant offering a variety of dining options. Join us for dinner, brunch, cocktails, or high tea. Explore nearby attractions with sightseeing tours or unwind in the garden while the kids play with outdoor equipment.

Book now for an unforgettable beach getaway at Cancun Plaza - Best Beach.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 971 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
R
Regine • family_with_children • at
8
Pros:

Location on the beach, friendlyness of staff

Cons:

The hotel is a bit past its prime

2026-02-14 • via Nuitee
C
claire • family_with_children • fr
8
2026-02-12 • via Nuitee
S
Sebastian • couple • ar
6
Fui por una sola noche, no volvería.
Pros:

Ubicación, Piscina, Vista, Parking

Cons:

Edificio Antiguo, muy caído.

2026-02-10 • via Nuitee
M
Margarita • couple • us
8
2026-01-31 • via Nuitee
M
Maya • extended_group • gb
9
2026-01-31 • via Nuitee
M
Mariusz • family_with_children • pl
7
Pros:

Really great view on the ocean, hotel located next to the beach. There is one problem - it seems like it was built many years ago with low cost. Not worth its price. Maybe book just for one night and go somewhere else.

2026-01-31 • via Nuitee
S
SIMONE • family_with_children • br
8
Pros:

O hotel fica na zona hoteleira que dá de frente para a praia e isso foi excelente. O hotel é confortável e limpo, apesar do prédio não ser muito novo. No quarto há equipamentos diversos, inclusive para quem preferir fazer pequenas refeições lá. Há restaurante dentro do próprio hotel.

Cons:

O prédio é um pouco mais velho.

2026-01-30 • via Nuitee
E
Elizabeth • extended_group • us
8
Nice place, one bad apple
Pros:

The staff in general were good. But one se purity man at the fri t was rude and even intimidating. Kinda ruined things as far as the place goes. Not so nice.

Cons:

See above

2026-01-26 • via Nuitee
G
Gonzalez • family_with_children • fr
10
Fabuleux, incroyable et inoubliable !!!
Pros:

La chambre est spacieuse avec une vue incroyable sur la plage et la piscine de l’hôtel. Très bon emplacement, proche de toutes commodités, accès direct à la plage privée et environnement sécurisé. Cet hôtel a été le meilleur de nos vacances !!

Cons:

Rien tout était parfait !

2026-01-24 • via Nuitee
B
Beyma Nur • couple • tr
9
Pros:

her şey güzeldi memnun kaldık

Cons:

gece klimayı sıcak ayara almak istedik alamadık klima sorunluydu

2026-01-22 • via Nuitee
C
CLAUDIA DINORAH • extended_group • mx
7
Muy disfrutable
Pros:

El lugar muy viejo, la habitación remodelada, muy linda y funcional.

Cons:

Estuvo todo muy bien

2026-01-22 • via Nuitee
P
Pierre • family_with_children • de
8
Beautiful location in the hotel zone of Cancun without the ridiculous price
Pros:

The location was awesome, directly on the beach in Cancun's hotel zone. Big and beautiful pool, view on the sea, kitchen facilities in the room, good food, nice staff, and all for a normal price.

Cons:

Entering the complex the first time was a bit long and dangerous, with a barrier almost directly on the fast road, right after a curve. The keying system for the rooms (key code) was convenient for rooms with many guests, but cumbersome to use - and arguably not very secure. The building had its charm but the construction looked dated in the wrong way, with visible cracks; hopefully nothing structural.

2026-01-19 • via Nuitee
K
Karine • family_with_children • pf
8
2026-01-19 • via Nuitee
A
ANTONIO • family_with_children • mx
3
Pros:

La ubicación

Cons:

Que había goteras en la habitación y estaba pegajoso el piso.

2026-01-19 • via Nuitee
F
Federico • extended_group • it
7
Pros:

Ottima posizione, buoni servizi di portineria e reception. Bello anche il bagno

Cons:

La stanza era stata appena pulita quando siamo arrivati ed il pavimento, a causa dell’umidità molto elevata, è rimasto completamente bagnato durante tutta la giornata e notte trascorsa lì. Questo fatto ha reso il nostro soggiorno abbastanza spiacevole rischiando di scivolare ad ogni passo

2026-01-19 • via Nuitee
C
Céline • extended_group • fr
7
Rapport qualité prix à améliorer
Pros:

La gentillesse du personnel , la localisation

Cons:

L’hôtel est vieillissant , le prix est élevé

2026-01-19 • via Nuitee
M
Martinez • family_with_children • mx
10
Pros:

La lavandería

Cons:

Nada

2026-01-19 • via Nuitee
M
Marc • extended_group • be
4
2026-01-17 • via Nuitee
R
Rabie • family_with_children • cr
5
Cons:

Los cuartos eran muy pequeños y camas pequeñas éramos 4 personas en un cuarto pagando precios caros

2026-01-17 • via Nuitee
I
Irene • extended_group • it
6
Pros:

La piscina è bella che affaccia sul mare e il personale cordiale.

Cons:

La camera è da migliorare molto, e’ trascurata e tutto molto vetusto

2026-01-16 • via Nuitee