Cancun Plaza - Best Beach

Hotels
8.2 (978 reviews)
Cancun Plaza, Boulevard Kukulcán km.19.5 Hotel Zone Departamento 3102 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good restaurant
Cons:
Old building
Noise from renovations

Categories

Cleanliness
7.41
Some reviews highlighted the hotel as old and in need of renovations.
Service
8.88
Several reviews praised the staff and their friendliness.
Location
8.92
The hotel’s location was frequently described as excellent and close to attractions.
Room Quality
7.87
Many reviews mentioned remodeled rooms, though some concerns were noted about noise.
Amenities
7.9
Guests enjoyed the pool and restaurant amenities.
Value for Money
7.86
Some reviews indicated slight pricing concerns but overall felt worth it.
Food and Beverage
8.41
The restaurant received positive feedback for its food quality.
Overall Experience
8.38
Overall experiences were largely positive with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:52

Property Description

Luxurious Beachfront Accommodation
Cancun Plaza - Best Beach offers a stunning beachfront experience just steps away from Playa Punta Nizuc. Enjoy the infinity pool, open-air bath, and free WiFi while taking in the beautiful garden views from your patio.

Family-Friendly Amenities
With family rooms and facilities for disabled guests, our aparthotel caters to everyone. The units are equipped with modern amenities including air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy sea or pool views from your private terrace or balcony.

Dining and Entertainment
Indulge in delicious meals at our on-site restaurant offering a variety of dining options. Join us for dinner, brunch, cocktails, or high tea. Explore nearby attractions with sightseeing tours or unwind in the garden while the kids play with outdoor equipment.

Book now for an unforgettable beach getaway at Cancun Plaza - Best Beach.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 978 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
M
Michael • family_with_children • at
10
2026-03-20 • via Nuitee
I
ISABELLE • extended_group • fr
8
Très pratique pour un court séjour à Cancun.
Pros:

Chambre spacieuse avec vue sur mer et piscine. La chambre est dotée d’une kitchenette. Le restaurant de l’hôtel est bon. La plage est belle. Le personnel de la réception est très gentil.

Cons:

RAS

2026-03-19 • via Nuitee
H
Heidi • family_with_children • de
10
2026-03-19 • via Nuitee
A
Agustin • extended_group • ar
10
2026-03-18 • via Nuitee
M
Mandirola • family_with_children • ar
10
2026-03-18 • via Nuitee
A
Angela • family_with_children • fr
8
2026-03-17 • via Nuitee
C
cameleon494 • couple • be
10
Bel hôtel agréable avec parking pour véhicule
Pros:

Tout était bien , personnel super

Cons:

Rien

2026-03-14 • via Nuitee
I
Isaac Francisco • family_with_children • mx
10
Pros:

La vista está como en las fotos espectacular

Cons:

Todo super bien solo que conocí una morrita en coco bongo y no me dejaron pasarla al cuarto :(

2026-03-13 • via Nuitee
D
Diane • extended_group • ca
9
We had a wonderful night stay. Loved the pool.
Pros:

Great location, clean and pool

Cons:

Nothing

2026-03-12 • via Nuitee
I
Ivan • family_with_children • cz
8
2026-03-12 • via Nuitee
M
Matthieu • family_with_children • fr
8
Bel Hôtel avec piscine à débordement
Pros:

L’accueil du personnel, la piscine, la laverie qui est pratique.

Cons:

Le bruit dans les couloirs en pleine nuit étant la 1ere chambre au niveau de l’accès à cette partie de l’hôtel, problème d’humidité. Accès à la piscine trop tardif (9h)

2026-03-09 • via Nuitee
L
Loredana • family_with_children • be
9
Top
Pros:

L’endroit est chaleureux et très bien sécurisé, le personnel très gentil, endroit propre et très confortable

2026-03-08 • via Nuitee
K
Kimberly • couple • us
10
This was my first time out the country and the staff was WONDERFUL FRIENDLY HELPFUL and this definitely will be a locati
Pros:

The staff and location

Cons:

N/a

2026-03-04 • via Nuitee
R
Rocael • family_with_children • de
8
2026-03-01 • via Nuitee
W
Wendy • extended_group • us
5
2026-03-01 • via Nuitee
M
maria w • family_with_children • ar
9
Muy buen lugar
Pros:

Que la habitacion tenia kitchenet y la salida directa a la playa y los camastros con sombrillas gratis

Cons:

Que se corto la.luz 2 veces

2026-02-28 • via Nuitee
S
Sylvia Mujica • solo_traveller • br
9
Pros:

Quarta amplo, muito limpo, ótimo banheiro, ar condicionado muito bom. Restaurantes e mercado perto.

Cons:

O hotel é um pouco antigo, mas nada que atrapalhe a estadia.

2026-02-26 • via Nuitee
M
Marie1823 • extended_group • ch
9
Endroit idéal pour terminer notre séjour au Mexique
Pros:

Accueil très sympathique. Nous avons pu entrer dans la chambre en avance et avons pu laisser nos bagages à la réception afin de profiter des installations toute la journée le jour de notre départ.

2026-02-25 • via Nuitee
S
Sabine • family_with_children • mx
7
Pros:

Buena alberca

Cons:

El cuarto en la esquina del edificio no tenia vista. La foto en booking engañosa.

2026-02-24 • via Nuitee
A
ALAIN • couple • fr
8
bel emplacement
Pros:

bien situé, belle plage

Cons:

un peu cher

2026-02-24 • via Nuitee