Cancun Plaza - Best Beach

Hotels
8.2 (978 reviews)
Cancun Plaza, Boulevard Kukulcán km.19.5 Hotel Zone Departamento 3102 , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good restaurant
Cons:
Old building
Noise from renovations

Categories

Cleanliness
7.41
Some reviews highlighted the hotel as old and in need of renovations.
Service
8.88
Several reviews praised the staff and their friendliness.
Location
8.92
The hotel’s location was frequently described as excellent and close to attractions.
Room Quality
7.87
Many reviews mentioned remodeled rooms, though some concerns were noted about noise.
Amenities
7.9
Guests enjoyed the pool and restaurant amenities.
Value for Money
7.86
Some reviews indicated slight pricing concerns but overall felt worth it.
Food and Beverage
8.41
The restaurant received positive feedback for its food quality.
Overall Experience
8.38
Overall experiences were largely positive with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:52

Property Description

Luxurious Beachfront Accommodation
Cancun Plaza - Best Beach offers a stunning beachfront experience just steps away from Playa Punta Nizuc. Enjoy the infinity pool, open-air bath, and free WiFi while taking in the beautiful garden views from your patio.

Family-Friendly Amenities
With family rooms and facilities for disabled guests, our aparthotel caters to everyone. The units are equipped with modern amenities including air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy sea or pool views from your private terrace or balcony.

Dining and Entertainment
Indulge in delicious meals at our on-site restaurant offering a variety of dining options. Join us for dinner, brunch, cocktails, or high tea. Explore nearby attractions with sightseeing tours or unwind in the garden while the kids play with outdoor equipment.

Book now for an unforgettable beach getaway at Cancun Plaza - Best Beach.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 978 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
N
Nassim • solo_traveller • sg
3
Je ne recommande pas !
Pros:

La Piscine avec vue sur la mer etaitas mal pour les enfants. Et l acces direct a la plage est pratique.

Cons:

C est vieillot, la chambre etait en mauvais etat, le metal ronge par la rouille, les fenetres sales, la porte n isole pas du couloir, les cadres en bois dans la salle de bain sont ronges par l humidite et la peinture ecaillee.

2026-04-09 • via Nuitee
V
Victor • family_with_children • gb
6
Good location
Pros:

The location. The hotel has a nice swimming pool

Cons:

The restaurant. The food was not very tasty. I understand this is a separate business from the hotel but still, it can be improved.

2026-04-08 • via Nuitee
Y
Yuridis Arias Romero • family_with_children • co
10
Excelente.
Pros:

La vista de la playa y de la piscina super genial, la comodidad y amplitud de las habitaciones es genial. Nos hospedamos en las habitaciones 3308, 3309 (con balcón), 3310, todas con una vista maravillosa al mar. El personal de recepción y de limpieza atiende excelente. El restaurante tiene un mirador a la playa espectacular y hacen unas comidas deliciosas y no son costosas. La ubicación del hotel es excelente, muy cerca a todo.

2026-04-07 • via Nuitee
T
Trevor • family_with_children • us
4
Was disappointed with the room and even considered changing hotels
Pros:

The staff was friendly.

Cons:

The room didn’t match the photos.

2026-04-06 • via Nuitee
M
Maria Lucia Q • family_with_children • co
8
Un.buen rinconcito con vista al mar
Pros:

Bonita vista y las habitaciones muy cómodas. Uno no necesita nada más. Buena zona, cerca a todo.

Cons:

Puede ser un poco costoso para lo q es.

2026-04-05 • via Nuitee
J
Julianna • couple • pl
9
Pros:

Bardzo zadbany basen, wspaniała plaża, komfortowe pokoje z przepięknym widokiem na morze. Dobrze działająca klimatyzacja, pokój dobrze wyposażony.

Cons:

Jedzenie w restauracji - 6/10 i napiwek 20% jest z góry doliczany do każdego rachunku (jedynie przy barze barmani pytają o to, czy klient chce zostawić napiwek). Restauracja, która znajduje się na terenie obiektu to oddzielny biznes (więc nie powinien mieć wpływu na ocenę samego hotelu) - jednak w okolicy nie ma zbyt wielu innych opcji, szczególnie jeśli chodzi o śniadania, więc jest to dość ważny aspekt przy wyborze noclegu.

2026-04-03 • via Nuitee
C
Crystal • extended_group • us
10
Pros:

Great views, and restaurant was amazing

2026-04-02 • via Nuitee
J
Juan Miguel • family_with_children • mx
10
Pros:

La alberca

Cons:

Todo excelente

2026-04-02 • via Nuitee
D
Denise • couple • de
6
Viel zu teuer für den geringen Standard, tolle Lage
Pros:

Die Lage am Strand ist sehr schön. Das Personal war freundlich. Es war nachts ruhig. Kurze Fahrzeit zum Flughafen.

Cons:

Der Standard entspricht einem sehr einfachen Hotel (2 Sterne), alt und abgewohnt. Dafür war der Preis viel zu hoch. In der Umgebung gibt es keine Restaurants. Zimmer entsprach nicht den Fotos.

2026-04-01 • via Nuitee
S
Sylvana • extended_group • us
10
2026-04-01 • via Nuitee
M
Mandirola • family_with_children • ar
10
Hermoso lugar y ubicacion. Una belleza
2026-03-25 • via Nuitee
J
Javier • family_with_children • es
8
Pros:

La piscina y su salida a la playa. Se comía bien en el restaurante y muy bien atendido Gary

Cons:

Nada en general.

2026-03-25 • via Nuitee
C
Chmelová • solo_traveller • cz
10
2026-03-24 • via Nuitee
E
eya • extended_group • ca
8
2026-03-24 • via Nuitee
A
Alexandre • couple • fr
10
2026-03-23 • via Nuitee
J
Jen • family_with_children • ca
3
2026-03-22 • via Nuitee
M
Michael • family_with_children • at
10
2026-03-20 • via Nuitee
I
ISABELLE • extended_group • fr
8
Très pratique pour un court séjour à Cancun.
Pros:

Chambre spacieuse avec vue sur mer et piscine. La chambre est dotée d’une kitchenette. Le restaurant de l’hôtel est bon. La plage est belle. Le personnel de la réception est très gentil.

Cons:

RAS

2026-03-19 • via Nuitee
H
Heidi • family_with_children • de
10
2026-03-19 • via Nuitee
A
Agustin • extended_group • ar
10
2026-03-18 • via Nuitee