Joy 5 Hotel & SPA

Hotels
9.2 (2424 reviews)
Zemunski kej BB , Belgrade , rs

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Good breakfast
Cons:
Cleanliness issues
Accessibility concerns
Inconsistent room quality

Categories

Cleanliness
7.79
Guests mentioned mold and cleanliness issues in bathrooms, leading to a lower score.
Service
10
The staff is consistently mentioned as friendly and helpful.
Location
9.76
Location is praised for its uniqueness on the river, though accessibility is a concern.
Room Quality
8.8
Rooms have a modern design but have some complaints about size and odor.
Amenities
8.75
Amenities include a spa and sauna, but there were issues like a clogged sink.
Value for Money
9.98
Perceived value was high for the amenities and service despite some complaints.
Food and Beverage
8.74
Mixed reviews about breakfast quality, which brought down the score.
Overall Experience
9.79
Overall experience was good despite some issues, with many guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious 4-Star Accommodation:
Joy 5 Hotel & SPA in Belgrade offers a luxurious 4-star experience with a bar, spa, restaurant, terrace, sauna, and hot tub. The property boasts a 24-hour front desk, airport transfers, room service, and complimentary WiFi.

Well-Appointed Rooms:
The rooms at Joy 5 Hotel & SPA are equipped with modern amenities including air conditioning, flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. Guests can enjoy a comfortable stay with thoughtful touches like bed linen and a hairdryer.

Convenient Location:
Located near popular attractions like Belgrade Arena, Usce Park, and Ušće Tower, Joy 5 Hotel & SPA offers easy access to key landmarks. With Belgrade Nikola Tesla Airport just 10 km away, convenience is at your doorstep.

Experience luxury and comfort at Joy 5 Hotel & SPA - book your stay now!

Important information:

Start time of breakfast is 7:30 and end of the breakfast is 10:30

Please note that the room includes free spa usage of 1h per day. Additional usage will be charged separately.
Please note that the spa is closed on Monday and Thursday.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEG

Location

Guest Reviews

9.2
Based on 2424 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.8
Amenities: 8.75
Value for Money: 9.98
Food and Beverage: 8.74
Overall Experience: 9.79
T
Thomas couple ch
10
2026-09-11 via Nuitee
K
Kübra extended_group be
9
uitstekend aan de Donau
Pros:

zeer tevreden! mooi gelegen aan de Donau, geweldig ontbijt.

2026-09-10 via Nuitee
G
Glogger solo_traveller de
8
Joy 5 Hotel
Pros:

Die Lage, das Frühstück (sehr gut, über dem Standard), der Service (Shuttlecart, mit dem man vom Parkplatz abgeholt wird), das bequeme Bett, der Preis

Cons:

Das Google-Ziel auf der Booking.com-App führt nicht zum Parkplatz, auf dem man sein Auto stehen lassen kann, sondern daran vorbei auf einer breiten Straße, auf der man nicht auf der. Höhe des Hotels abbiegen kann. Stattdessen sagt Google "Ziel erreicht". Wir mussten im Hotel anrufen, um den Weg zu erfragen.
Das Restaurant ist nicht in Betrieb, obwohl es auf Booking.com so angezeigt ist. Man muss außerhalb Abendessen.

2026-09-09 via Nuitee
S
Stevan solo_traveller rs
10
Pros:

Sve odlicno❤️

2026-09-09 via Nuitee
Čančar Tijanić solo_traveller rs
9
2026-09-08 via Nuitee
P
Padole solo_traveller at
7
Pros:

Der Blick, das Frühstück.

Cons:

Sehr weit zu gehen, schlechte Anbindung, alles sehr eng...

2026-09-07 via Nuitee
A
antonio_ph extended_group ro
10
Pros:

Camera curata, mic dejun satisfacator, hotel aflat intr-o zona linistita pe malul Dunarii.

2026-09-04 via Nuitee
N
Natalia solo_traveller de
8
Für dieses Preis ist zu empfehlen.
Pros:

Freundliches Personal. Sauberes Zimmer. Sehr leckeres und auswahlreiches Frühstück. Uns wurde Restaurant empfohlen und wir wurden dorthin mit Golfcar gefahren.

Cons:

Leider hatte Wellnessbereich am Montag zu. Fluß ist schmutzig.

2026-09-04 via Nuitee
I
ignacio family_with_children es
8
2026-09-03 via Nuitee
M
Milan solo_traveller me
10
2026-09-02 via Nuitee
M
Milos couple rs
10
2026-09-02 via Nuitee
K
K. couple at
8
Hotel mit einzigartiger Lage am Fluss
Pros:

Das Hotel liegt direkt am Wasser.Wir hatten ein Zimmer mit Blick auf den Fluss , das Aussicht war toll. Gutes Frühstück. Freundliches, professionelles und hilfsbereites Personal. Der Parkplatz ist etwa 300 Meter entfernt, aber es steht ein Golfwagen bereit, um das Gepäck der Gäste zu ihren Fahrzeugen zu bringen (kostenloser Service). WLAN war kostenlos, im gesamten Hotel verfügbar und schnell. Schöne Grünflächen rundherum. Insgesamt alles sauber.

Cons:

das Badezimmer roch leider etwas muffig

2026-09-02 via Nuitee
M
Marcinová extended_group sk
10
Pros:

Blízko mesta 10min.autom, bezplatné parkovisko, veľmi ústretový personál, chutné raňajky.

2026-09-01 via Nuitee
T
Tibor family_with_children hu
8
Pros:

Nice river view, friendly staff

Cons:

Loud music all night from nearby clubs and ships

2026-09-01 via Nuitee
O
ozan deniz family_with_children tr
7
F/P
Pros:

Tesisin yakınındaki otopark imkanı ve otopark alanından sizi golf arabasıyla almaları olumlu yön olarak öne çıktı. Bunun yanında tesisin uygun fiyatlı olduğu söylenebilir.

Cons:

Tesis nehir üzerindeki bir platformda yer alıyor. Platformdan kaynaklı olsa gerek, tesiste 2-3 derecelik bir eğim var. Su şişesini yere koyduğunuzda yuvarlanarak ilerlediğinizi görebiliyorsunuz. Odada yürürken bayır aşağı veya yukarı ilerlediğinizi hissediyorsunuz. Banyodan sıçrayan suların banyo kapısına doğru akarak oda halısını ıslattığını tecrübe ettik.

Ayrıca muhtemelen nehir üzerinde yer almasından dolayı odada oldukça yüksek derecede nem kokusu hissettik. Hassas kişiler için rahatsız edici olabilir. Öte yandan tesisin havlu temizliğine dikkat etmesini öneririm.

2026-08-31 via Nuitee
M
Milorad couple rs
10
2026-08-31 via Nuitee
V
Vadim solo_traveller ru
7
Pros:

Nice location, clean rooms, pleasant breakfast space with riverview

Cons:

Parking - the hotel does not have a perking at all. You will be redirected to a nearby public parking, 10 minutes away, which has no liability for your vehicles. I had to go and park the motorcicle in the nearby shopping center instead.
Laundry - you have a laundry bag in the room, but laundry services are not provided. You will be offered to search for laundry in the Usce shopping center

2026-08-31 via Nuitee
M
Monika couple de
10
2026-08-30 via Nuitee
S
Serban Cordis solo_traveller ro
8
2026-08-30 via Nuitee
R
Roxana Ioana extended_group ro
10
2026-08-30 via Nuitee