Joy 5 Hotel & SPA

Hotels
9.2 (2326 reviews)
Zemunski kej BB , Belgrade , rs

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable amenities
Good breakfast
Cons:
Cleanliness issues
Accessibility concerns
Inconsistent room quality

Categories

Cleanliness
7.79
Guests mentioned mold and cleanliness issues in bathrooms, leading to a lower score.
Service
10
The staff is consistently mentioned as friendly and helpful.
Location
9.76
Location is praised for its uniqueness on the river, though accessibility is a concern.
Room Quality
8.8
Rooms have a modern design but have some complaints about size and odor.
Amenities
8.75
Amenities include a spa and sauna, but there were issues like a clogged sink.
Value for Money
9.98
Perceived value was high for the amenities and service despite some complaints.
Food and Beverage
8.74
Mixed reviews about breakfast quality, which brought down the score.
Overall Experience
9.79
Overall experience was good despite some issues, with many guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious 4-Star Accommodation:
Joy 5 Hotel & SPA in Belgrade offers a luxurious 4-star experience with a bar, spa, restaurant, terrace, sauna, and hot tub. The property boasts a 24-hour front desk, airport transfers, room service, and complimentary WiFi.

Well-Appointed Rooms:
The rooms at Joy 5 Hotel & SPA are equipped with modern amenities including air conditioning, flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. Guests can enjoy a comfortable stay with thoughtful touches like bed linen and a hairdryer.

Convenient Location:
Located near popular attractions like Belgrade Arena, Usce Park, and Ušće Tower, Joy 5 Hotel & SPA offers easy access to key landmarks. With Belgrade Nikola Tesla Airport just 10 km away, convenience is at your doorstep.

Experience luxury and comfort at Joy 5 Hotel & SPA - book your stay now!

Important information:

Start time of breakfast is 7:30 and end of the breakfast is 10:30

Please note that the room includes free spa usage of 1h per day. Additional usage will be charged separately.
Please note that the spa is closed on Monday and Thursday.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BEG

Location

Guest Reviews

9.2
Based on 2326 reviews
Cleanliness: 7.79
Service: 10
Location: 9.76
Room Quality: 8.8
Amenities: 8.75
Value for Money: 9.98
Food and Beverage: 8.74
Overall Experience: 9.79
N
Nathalie solo_traveller ch
9
Unterkunft an Donau in Neu-Belgrad mit gratis SPA
Pros:

Schöne und ruhige Lage an der Donau, gutes Frühstücksbüffet (inkl. Wraps, Salate, Muffins, Früchte, Flocken, jedoch keinen Joghurt), kostenloser Zugang zu Sauna und Whirlpool (privat, 1 Stunde, muss angemeldet werden, zwischen Klienten wird gereinigt). Ich konnte mein Fahrrad im überdachten Eingang parkieren. Die nächste Bushaltestelle ist in 15 Spazieminuten (nahe Microsoft-Gebäude) erreichbar. Es gibt eine Transportmöglichkeit via Golf-Caddy (wohin weiss ich nicht)

Cons:

Hotelgerüst wirkt instabil, Zimmerboden uneben inklusive einer losen Teppichplatte.
Raucherei des Personals im kleinen Eingang.

2026-06-06 via Nuitee
Y
Yevhenii couple ua
2
Pros:

Знаходиться в парку.

Cons:

До найближчої парковки 400 метрів.
Готель старий і потребує ремонту. У нас в номері вода з душу протікала в кімнату. Раковина була забита, а через вентиляцію йшов сигаретний дим з якогось іншого номера. При чому сама вентиляція була дуже шумна і заважала спати. Короче, жах(((

2026-06-06 via Nuitee
N
Nima family_with_children fi
5
Not so pleasant since I couldn’t sleep much and nothing to compliment really..
Pros:

Breakfast was nice.

Cons:

The bed was super stiff and not so clean room.

2026-06-05 via Nuitee
L
Lorenzo extended_group it
10
2026-06-05 via Nuitee
N
Nikola couple hr
10
2026-06-04 via Nuitee
N
Nikola solo_traveller hr
10
2026-06-04 via Nuitee
D
Dominik couple de
10
2026-06-04 via Nuitee
R
Roxana couple ro
10
2026-06-03 via Nuitee
E
Emil couple ro
8
Pros:

Locatie intr-o zona linistita si retrasa

2026-06-02 via Nuitee
Y
Yıldız couple tr
10
2026-06-02 via Nuitee
V
Vesna extended_group hr
10
Pros:

Sve je ok. Tisina i mir.

2026-06-01 via Nuitee
N
Navdeep family_with_children in
7
2026-06-01 via Nuitee
S
Saša extended_group hr
10
Sve je bilo ok
Pros:

Prije svega jako ljubazno osoblje i mir

2026-05-31 via Nuitee
Бранко Давчев solo_traveller mk
10
2026-05-29 via Nuitee
O
Ognen J. solo_traveller mk
10
Great hotel on the river Danube
Pros:

It was quite the surprise to see the hotel being on the river Danube. Great surprise! Loved it.
I recommend it, since it is a great experience. The spa is quite comfortable for two people at a time. A jacuzzi and sauna, but quite enough.
Also, the staff went above and beyond to help us with the parking, since the actual one was closed for a film set on our dates. The breakfast is also good.

Cons:

Just be aware that there is an access point, since the building is on the river, and it can be challenging for suitcases. We didn't had that problem, because of being with backpacks.

2026-05-29 via Nuitee
A
Anthony solo_traveller gb
10
Very relaxing, short walk into town
Pros:

Wasn't expecting to actually be on the river. Was nice.
Make sure you read up how to book the spa. Its lovely, but you have to book it in the day before so make sure you do, they cant take same day bookings.

2026-05-27 via Nuitee
T
Tanja369 family_with_children si
9
Pros:

Raznovrsten zajtrk, dobra in mirna lokacija.

Cons:

/

2026-05-25 via Nuitee
D
Davorka family_with_children hr
8
2026-05-24 via Nuitee
Y
Yılmaz couple tr
8
Pros:

Location and view

Cons:

Beds must be more comfortable

2026-05-22 via Nuitee
A
Alp couple tr
8
2026-05-22 via Nuitee