The Bitterne Park

Hotels
6.4 (378 reviews)
2-4 Cobden Avenue , Southampton , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Cleanliness issues
Noise from external sources
Limited amenities

Categories

Cleanliness
4.35
Numerous comments about cleanliness issues and lack of maintenance.
Service
8.35
Staff were noted as friendly and helpful.
Location
8.35
Convenient location and good access mentioned positively.
Room Quality
5.35
Comments about beds being comfortable but also issues with cleanliness.
Amenities
5.35
Basic amenities provided, but several lacked, including no breakfast.
Value for Money
7.35
Excellent value for money mentioned in some reviews.
Food and Beverage
5.35
No breakfast option and mixed comments on nearby dining options.
Overall Experience
6.75
Mixed experiences, with both positive and negative feedback reflected.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:30

Property Description

Garden Oasis and Modern Comforts
Escape to The Bitterne Park, a tranquil hotel in Southampton offering a lush garden, stylish non-smoking rooms, and complimentary WiFi. Unwind at the bar or explore nearby attractions like The Mayflower Theatre and Southampton Guildhall.

Diverse Dining Experience
Indulge in a culinary journey at our on-site restaurant, featuring a delectable menu of African, local, and Grill Bbq cuisine. Special dietary needs? Our chefs are happy to accommodate vegetarian and vegan preferences.

Family-Friendly Accommodations
Ideal for families, our hotel boasts cozy rooms equipped with all the essentials, from flat-screen TVs to kitchen amenities. With convenient access to Southampton Cruise Terminal and family rooms available, The Bitterne Park is your home away from home.

Book your stay at The Bitterne Park now for a memorable Southampton getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.4
Based on 378 reviews
Cleanliness: 4.35
Service: 8.35
Location: 8.35
Room Quality: 5.35
Amenities: 5.35
Value for Money: 7.35
Food and Beverage: 5.35
Overall Experience: 6.75
A
ahmed • couple • gb
7
2026-06-06 • via Nuitee
K
Karen • family_with_children • gb
1
Grim, unsafe place to stay.
Pros:

This hotel is unsafe our room 10 had the window falling out of its frame, the room was basic, bed was clean, bur s matins everywhere. The double room was actually set up for more with a mattress up against the wall and wardrobe used to store bedding so hung our clothes in the bathroom. To top it off our room door locked and wouldn’t open so stuck in the room. No staff in reception until after lunch we banging on the door and eventually we saw somebody smoking in garden they found a cleaner after trying to help eventually she managed to open it as we were ringing the fire brigade. The outside area is grim, dirty and in need of repair. The front door remains unlocked to the building so anybody can get into the place. The booking wording says view of the city what they meant was city dump as that as our view

Cons:

Everything

2026-06-05 • via Nuitee
J
Julie • solo_traveller • gb
1
Pros:

Nothing

Cons:

When we arrived the hotel was locked up. We knocked on the door & tried to call but got no answer so we never got to stay, but instead had to find an alternative hotel at 8pm. No correspondence & booking.com had to intervene & refund us. Appalling customer service.

2026-06-04 • via Nuitee
L
lucy • couple • gb
3
2026-06-04 • via Nuitee
K
Karen • extended_group • gb
4
Disappointing but ok for one night
Pros:

Bed was comfortable and room was a nice size but set out weirdly due to shape

Cons:

Was meant to be pub/bar downstairs but this has closed. The hotel looked very tired and uncared for, no signs telling you where to go from the outside. Hallways smelt very musty and the carpets were filthy. Room was cleaner but carpet had stains on. Dirty towels left in bathroom.

2026-06-03 • via Nuitee
S
Sally • couple • gb
1
Do NOT recommend this property it’s filthy
Pros:

Nothing absolutely filthy. I have a few photos but it will only allow me to upload 4 of them

Cons:

Filthy and not as advertised on booking.com it was like arriving at a derelict building absolutely disgusting

2026-06-01 • via Nuitee
C
Claire • couple • gb
1
Do not visit this place
Pros:

Very little

Cons:

It was dirty. Awful awful

2026-05-31 • via Nuitee
T
Teresa • extended_group • gb
2
Definitely would not stay here again
Pros:

Location & it was dog friendly

Cons:

The shower screen was dirty. The bed was very uncomfortable

2026-05-31 • via Nuitee
L
Lydia • extended_group • us
9
Charlotte, Staff Manager was very helpful, professional/approachable.
Pros:

N/A

Cons:

No elevator

2026-05-30 • via Nuitee
K
Kirsten • couple • gb
6
Great price, ok stay for the money. Basic but good enough.
Pros:

Big bed. Comfy. Lovely shower.

Cons:

Very poor decoratively but cheap and comfy enough.
Carpets need a good shampoo.

2026-05-29 • via Nuitee
B
Ben Gash • solo_traveller • gb
1
2026-05-28 • via Nuitee
M
Matilda • couple • gb
7
2026-05-24 • via Nuitee
L
Leanne • solo_traveller • gb
10
Perfect
Pros:

The lovely lady is always a star! Very affordable and practical

2026-05-13 • via Nuitee
C
Carl • couple • gb
7
Cheap, basic hotel, but clean.
Pros:

Cheap, clean and basic, not to bad a location

Cons:

Had to park on the street which wasn’t to bad

2026-05-13 • via Nuitee
J
Jude • couple • gb
6
Pros:

There no parking

Cons:

staircase not clean and bad smell

2026-05-03 • via Nuitee
K
Kamil • solo_traveller • gb
10
Pros:

Really good, amazing views

Cons:

It was hard to get inside after 2200

2026-05-02 • via Nuitee
A
adrian • solo_traveller • gb
8
Pros:

Size of the room

Cons:

No staff encountered through my stay.
All contact by phone

2026-05-02 • via Nuitee
S
Serah • solo_traveller • gb
9
A few changes and it will be very nice; dressing mirror, dressing table, proper heating system enough supplies like toil
Pros:

Value for money

Cons:

The staff, she is very lovely

2026-04-24 • via Nuitee
R
Rob • solo_traveller • gb
7
2026-04-12 • via Nuitee
H
Hans • solo_traveller • gb
1
Terrible, would not recommend
Pros:

The location is good.

Cons:

It was filthy, stains on the walls bed and carpet, holes in the towels. Cob webs in the windows and the room stunk as did the whole hotel. The place does not get cleaned properly the communal areas and the rooms. There was a broken remote to the TV, and some chocolates left wedges next to the bed from a previous stay, which shows how little cleaning goes on in this hotel. There’s no handle on the door to shut it to your room, so you have to use your key to jimmy it every time. The walls are thin so you can hear all the A lot of these are such easy fixes. I get that it’s cheap but if anyone is thinking about staying here please just spend the extra money and go anywhere else.

2026-04-12 • via Nuitee