HMC K-ena

Hotels
6.9 (936 reviews)
Baixada del Molí 49 , Andorra la Vella , ad

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Helpful service
Cons:
Old facilities
Cleanliness issues
Inadequate heating
Expensive for the offerings

Categories

Cleanliness
6.15
Multiple mentions of old facilities and issues such as bad odor and cleanliness concerns.
Service
8.65
Friendly staff noted in several reviews, contributing to overall positive sentiment.
Location
7.15
Location mentioned as a bit far from the center but generally acceptable.
Room Quality
5.65
Concerns about outdated rooms, non-functional heating, and maintenance issues.
Amenities
5.65
Facilities like heating and baths receive negative remarks; overall amenities are lacking.
Value for Money
7.15
Perceived as expensive for what is offered, considering other options.
Food and Beverage
7.65
Some positive mentions about arranging food, but limited dining services available.
Overall Experience
7.15
Mixed feelings with general dissatisfaction but some positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:24

Property Description

Convenient Location
Located just 14 km from Naturland and offering easy access to popular attractions like Meritxell sanctuary and Estadi Comunal de Aixovall, HMC K-ena is the perfect base for exploring Andorra la Vella.

Entertainment and Comfort
With amenities such as karaoke, a shared lounge, and a terrace, guests can unwind and have a great time during their stay. The hotel also provides free WiFi, ensuring guests stay connected throughout their visit.

Outdoor Activities
For outdoor enthusiasts, HMC K-ena offers a ski pass sales point and is close to hiking, skiing, and cycling opportunities, allowing guests to make the most of Andorra la Vella's beautiful surroundings.

Experience comfort, entertainment, and adventure at HMC K-ena. Book your stay now to create unforgettable memories in Andorra la Vella.

Important information:

We admit only one pet per room, maximum 10 kgs and a supplement of €15 per night. And we only allow pets in the economic rooms.

We don't have a reception, so every procedure for check-in is online, If you require to check in at our guest help assistance area you will be charged 10€ per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 936 reviews
Cleanliness: 6.15
Service: 8.65
Location: 7.15
Room Quality: 5.65
Amenities: 5.65
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 7.15
C
cesar • solo_traveller • es
5
Estancia justa
Pros:

El personal

Cons:

Demasiada tecnologia no necesaria para abrir las puertas.. estoy seguro q alguien mayor, no se aclara. Estaba limpio, pero las habitaciones necesitan una reforma seria, SERIA

2026-08-29 • via Nuitee
B
Boris • solo_traveller • nl
3
Pros:

Good beds, horrible airconditioning!!!

Cons:

We arrived later, it was very warm in the room. I sent them a message asking to turn it on. They did. 2 hours later they turned it off while it was still warm inside. They did not want to turn it on again even though I messaged them at 3am (03:00) because I could not sleep. They did not care. Actually horrible service for a hotel

2026-08-24 • via Nuitee
J
Juan Pedro • solo_traveller • es
8
2026-08-24 • via Nuitee
E
Elena • couple • es
1
2026-08-24 • via Nuitee
M
Mercè • solo_traveller • es
8
Correcte per un parell de dies
Pros:

En general tot estava bé

Cons:

No hi ha aparcament i has de contactar amb el personal per WhatsApp

2026-08-22 • via Nuitee
J
Javier • couple • es
9
Buen hotel, parking un poco lejos y acceso difícil hasta que lo conoces
Pros:

Relación calidad precio

Cons:

No poder aparcar cerca

2026-08-20 • via Nuitee
A
Ana Bela Buque • solo_traveller • pt
10
Pros:

Localização muito boa, responsável muito simpática e disponível para dar assistência.

2026-08-19 • via Nuitee
M
Martes sanchez • couple • es
10
Fresquito. Cómodo
2026-08-18 • via Nuitee
N
Nicolas • couple • fr
7
Très bien !
Pros:

La situation de l’établissement.

Cons:

Problème de code pour ouvrir la chambre.

2026-08-18 • via Nuitee
M
Marques • couple • pt
3
Para o preço estava fixe, mas não vi funcionários caso fosse preciso alguma coisa
Pros:

Era perto do centro da cidade

Cons:

Não tinha comando de ar condicionado e só havia uma toalha para dois hóspedes

2026-08-16 • via Nuitee
G
Gustave • couple • fr
7
2026-08-16 • via Nuitee
D
david • family_with_children • es
10
2026-08-15 • via Nuitee
L
Lorena • solo_traveller • es
5
Pros:

La ubicación, estaba alejado del centro pero no mucho

Cons:

La habitación estaba muy deteriorada, sobre todo el baño, el aire acondicionado no tenía mando, lo manejaban el personal, si tenía que subir, bajar, encender o apagar tenía que escribir un WhatsApp para que el personal del hotel lo hiciera y el segundo día al arreglarnos la habitación se dejaron la puerta abierta, menos mal que nadie se percató y no nos robaron nada. Son detalles que amargan la estancia.

2026-08-14 • via Nuitee
S
Sylvie • couple • fr
5
qualité prix je pense que ça ne mérite pas les trois étoiles
Pros:

c’est bien dommage qu’il n’y ai pas de personnel pour nous accueillir
Et qu’il n’y a pas de parking à proximité

Cons:

je pense qu’il y aurait des améliorations à faire au niveau des chambres amélioration
Abattement des toilettes qui est propre mais d’une couleur douteuse
Il manque de la lumière dans la chambre au-dessus du lit plus d’ampoules
Le rideau ne couvre pas entièrement la fenêtre
Et je pense que dans l’ensemble il y aurait du rafraîchissement à faire

2026-08-09 • via Nuitee
M
Molina Sanz • solo_traveller • es
10
Pros:

Van ser molt amables i atens en tot lo que va sugri

Cons:

Res

2026-08-07 • via Nuitee
E
Elisabeth • solo_traveller • es
1
2026-08-06 • via Nuitee
A
Adriane • solo_traveller • es
7
2026-08-06 • via Nuitee
M
Mayra • couple • es
5
2026-08-05 • via Nuitee
X
xavier • solo_traveller • es
4
2026-08-04 • via Nuitee
C
Carmen • solo_traveller • es
1
Pros:

Nada

Cons:

No me gustó las instalaciones ni el personal

2026-08-04 • via Nuitee