MainStay Suites Dallas Northwest - Irving

Hotels
•
Main Stay Suites
8.2 (314 reviews)
2208 Royal Lane Building B , Dallas , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
Safety concerns in the area

Categories

Cleanliness
6.78
Several reviews noted dirty conditions, including stained floors and bathrooms not cleaned.
Service
9.75
Most guests mentioned friendly and accommodating staff despite some issues.
Location
8.29
Some reviewers expressed safety concerns about the area, but it was accessible.
Room Quality
7.74
Rooms are spacious and comfortable, but some had issues with cleanliness and amenities.
Amenities
7.77
Basic amenities were available, but some functionality issues were reported.
Value for Money
9.23
Many guests found the stay to be affordable and praised the price for the quality.
Food and Beverage
8.78
Breakfast was appreciated by several guests, though some found it basic.
Overall Experience
7.25
Mixed reviews with a few significant complaints impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:34

Property Description

Modern Accommodations

MainStay Suites Dallas Northwest - Irving offers contemporary and comfortable rooms equipped with a seating area, TV, and fridge for a relaxing stay.

Convenient Amenities

Enjoy the convenience of a 24-hour front desk, free WiFi, business center, gym, and free private parking during your visit.

Prime Location

Located just a short distance from major attractions like Dallas World Aquarium and AT&T Performing Arts Center, our hotel provides easy access to the best of Dallas.

Book your stay at MainStay Suites Dallas Northwest - Irving for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 314 reviews
Cleanliness: 6.78
Service: 9.75
Location: 8.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 7.25
T
Traci • couple • us
10
Pros:

We found this hotel last year dor when we come up for concerts or anything in the Dallas area. Absolutely perfect! The staff is exceptionally kind and helpful. The facility and rooms are always immaculate. Safe and no worries about your vehicle or parking lot/ area. We will back again!

2026-01-31 • via Nuitee
J
Jackson-Murchison • couple • us
7
There needs to be more effort towards cleaning rooms
Pros:

Facility was definitely nice….my boyfriend enjoyed the breakfast

Cons:

The room was decent the only thing that I had a problem with was the bathroom!!!!! I have a major hair phobia and there was hair everywhere in the bathroom!!!! The floor was covered with hair!!!! The toilet was dirty!!!! It looked like there was feces on the outside of the toilet!!!! Facility would be nice they just need to put more effort into cleanliness!!!! But I would definitely stay again

2026-01-21 • via Nuitee
D
Delores • extended_group • us
8
It took care of our needs.
Pros:

Breakfast was appreciated! The attendant caring to replenish food items was very nice, spoke with a Smile and was friendly. Staff did accommodate our requests as a whole.

Cons:

Better communication between the staff, we had a small inconvenience- but it was taken care of. All worked out.

2026-01-19 • via Nuitee
R
richard • extended_group • us
8
2026-01-19 • via Nuitee
S
Seung • couple • us
9
2025-12-16 • via Nuitee
S
Stacey • family_with_children • us
7
2025-11-09 • via Nuitee
L
LeClair • couple • us
10
2025-11-08 • via Nuitee
T
Turner • solo_traveller • us
8
2025-11-03 • via Nuitee
I
Isabelle • family_with_children • gb
10
Very good
Pros:

The room was spacious and clean!

2025-10-29 • via Nuitee
D
DeMarcus • couple • us
8
2025-10-27 • via Nuitee
J
Juan • couple • us
10
2025-10-26 • via Nuitee
N
Najera • extended_group • us
3
2025-10-13 • via Nuitee
J
John • couple • us
10
Comfortable an I will return
Pros:

The breakfast was delicious

Cons:

N/A

2025-10-13 • via Nuitee
M
Montinique
8
Pros:

The property was decent, the staff was very friendly. The only complaint is the bathroom floor needed to be swept well and mopped; the furniture just needed to be wiped down, nothing too serious. The could stand to have someone keep the parking lot swept also. Other than that, it was a decent stay.

2025-09-30 • via Nuitee
C
Christopher • family
8
Pros:

Unfortunately some other patrons of the hotel were smoking marijuana both outside in feont of the facility and also you could smell it in some of the hallways. Our room smelled musty when we checked in but management was able to change our rooms.

2025-09-29 • via Nuitee
J
Jeramy
2
BEWARE BEWARE BEWARE
Pros:

TERRIBLE TERRIBLE TERRIBLE! BEWARE!! ROACHES, POT SMOKING, ABSOLUTELY DISGUSTING, STAINS ON THE WALLS ANS CARPET. PLACE NEEDS TO BE BULLDOZED. NOT TO MENTION TERRIBLY SKETCHY AREA. DONT EVEN THINK ABOUT GOING HERE. SLEEP IN YOUR CAR.

2025-09-27 • via Nuitee
S
sudds • solo_traveller • us
1
2025-09-18 • via Nuitee
R
Robert
10
Good value for the money
Pros:

Worked out great, clean, friendly and efficient staff, basic complementary continental breakfast. Comfortable beds, great pillows. Stayed for four days for a hockey tournament, the refrigerator, microwave, and free breakfast saved us a lot of money.

2025-09-02 • via Nuitee
V
Verified traveler
6
Pros:

When we arrived to the room there was an old plate of food in the fridge & neither lights in the kitchen worked. Tv kept skipping like it didn’t have signal!

2025-08-25 • via Nuitee
K
Kathleen • couple • au
8
Clean comfortable room with nice kitchenette
Pros:

Clean room with good kitchen facilities. Good size fridge. Great that we could use extra cooking appliances if needed.

Cons:

Bed was a bit hard and ice machine broken on our floor

2025-08-25 • via Nuitee