LOL-HA Cancún Hotel Boutique

Hotels
8.2 (1807 reviews)
Jesús Martínez Ross SM307 MZ344 LT1 , Cancún , mx

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Difficult access during rain
Slow service during breakfast

Categories

Cleanliness
7.91
The hotel was very clean and well-maintained. However, access was difficult due to road conditions.
Service
8.88
Staff were friendly and accommodating, providing great assistance during our stay.
Location
7.42
The location has some issues, such as rough roads and difficulty accessing the hotel in bad weather.
Room Quality
8.37
Rooms were spacious and comfortable, providing a great environment for relaxation.
Amenities
8.4
Good amenities, including a nice pool and decent breakfast options.
Value for Money
8.36
The hotel offers good value for the services and quality provided.
Food and Beverage
7.91
Breakfast was very good, but service at breakfast was slow on occasion.
Overall Experience
8.38
Overall, a satisfying experience with some minor issues regarding location and access.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:21

Property Description

Luxurious Accommodation with Stunning Pool Views
Located in Cancún, just 2 km from Cancun Underwater Museum, LOL-HA Hotel Boutique offers a serene escape with a garden, terrace, and on-site restaurant. The 3-star hotel provides modern amenities including free WiFi, room service, and a 24-hour front desk. Guests can enjoy a refreshing dip in the outdoor pool and unwind in rooms featuring air conditioning, flat-screen TVs, and picturesque pool views.

Convenient Location and Exceptional Service
With Cancun Government Palace and Cancun Bus Station within 12 km, LOL-HA Hotel Boutique is centrally situated for exploring the city. The hotel also offers free private parking and is only 7 km away from Cancún International Airport, ensuring a hassle-free stay for guests.

Relaxing Atmosphere and Personalized Comfort
Indulge in comfort with a private bathroom, free toiletries, and a hairdryer in each room at LOL-HA Hotel Boutique. Whether you're here for leisure or business, our tranquil setting and attentive staff guarantee a memorable experience. Book your stay now for a truly unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 1807 reviews
Cleanliness: 7.91
Service: 8.88
Location: 7.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
H
Hannah • couple • se
4
Dålig frukost!
Pros:

De var städat och fräsht!

Cons:

Vi bodde här i en natt, vi fick bara en handduk med två personer, tyvärr blev vi väldigt besvikna då vi hade inkluderat frukost och de stod att vi skulle få ”pannkakor, juice, ägg (tillagade som vi ville) och kaffe” vi fick mosade bönor och svart kaffe, när vi sa till så bara sa de att detta var frukosten som serverades idag! Jag tycker att de borde ha gett oss det som stod i vår bokningsbekräftelse endå! (Då de fanns på den övriga menyn)

2026-07-18 • via Nuitee
P
Pastrana Chuc • solo_traveller • mx
10
Pros:

Que son muy amables

Cons:

Las camaras, me gustarían que estén más cómodas

2026-07-18 • via Nuitee
M
Maarten • couple • be
9
Pros:

Vriendelijk personeel! En ideale locatie vlakbij de luchthaven na onze lange vlucht!

2026-07-18 • via Nuitee
G
Guerin • couple • ie
5
2026-07-17 • via Nuitee
L
Laura • solo_traveller • es
10
Excellent facilities and staff
Pros:

What was a difficult situation re traveling due to a personal issue, the hotel and staff were amazing. So helpful and knowledgeable. Nothing was too much trouble

2026-07-16 • via Nuitee
E
Eddy Ricardo • solo_traveller • co
9
Vias
Pros:

Las Instalaciones, la tranquilidad que se percibió, la amabilidad del staff....

Cons:

La Ubicación, muy lejos de la playa, las vías de acceso en muy mal estado (sin pavimento)......

2026-07-16 • via Nuitee
A
Arno • couple • es
6
Alojamiento ideal prevuelo de vuelta
Pros:

La ubicación cercana al aeropuerto y piscina para relajarte la tarde anterior a coger un vuelo al día siguiente

Cons:

Es un hotel recién construido y le faltan detalles que mejorar.. personal no esta atento de horarios de la piscina ( gente hasta altas horas cuando tienes que madruga para coger un avión) y desayuno mejorable y con horario más temprano por la misma razón

2026-07-16 • via Nuitee
M
Maritza Isabel • extended_group • mx
10
2026-07-15 • via Nuitee
C
Carmen Cinthya • couple • us
10
Desde que llegamos fueron muy amable y atentos con nosotros, su personal es A1, en todo momento estuvieron al pendiente
Pros:

A mi pareja y a mi nos encantó el alojamiento, un ambiente muy relajado, tranquilo y mucha naturaleza.

2026-07-15 • via Nuitee
M
Maritza Isabel • family_with_children • mx
10
2026-07-15 • via Nuitee
Y
Yassine • solo_traveller • fr
7
J’ai passé un bon séjour. Thanks.
Pros:

Le personnel est très agréable. Les chambres aussi.
Merci

Cons:

Je n’ai pas apprécié le petit déjeuner. Y’a vraiment rien à manger et si on demande à nouveau faut payer. L’emplacement de l’hôtel était difficile d’accès par rapport au route accidenté.

2026-07-14 • via Nuitee
R
Rubina • solo_traveller • us
8
2026-07-14 • via Nuitee
S
Sonia • solo_traveller • gt
10
2026-07-14 • via Nuitee
T
Tomas • couple • cl
10
2026-07-12 • via Nuitee
J
Juan Diego • solo_traveller • mx
8
2026-07-12 • via Nuitee
O
olivier • family_with_children • fr
7
Cons:

Très mal placé

2026-07-11 • via Nuitee
F
Federico • couple • it
7
2026-07-10 • via Nuitee
L
Laura • family_with_children • es
9
Pros:

La amabilidad del personal

2026-07-10 • via Nuitee
J
Jesus • family_with_children • mx
9
Muy bien
Pros:

Todo el hotel Exelente

Cons:

Los moyotes

2026-07-09 • via Nuitee
J
Jesus • family_with_children • mx
9
Muy bien
Pros:

Todo Exelente el hotel

Cons:

Los moyotes

2026-07-09 • via Nuitee