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Facilities
Property facilities
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Offsite parking discounted rates available
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Tour desk
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Currency exchange
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Shuttle service (additional charge)
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Public transport tickets
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Pool Views
Located in Cancún, just 2 km from Cancun Underwater Museum, LOL-HA Hotel Boutique offers a serene escape with a garden, terrace, and on-site restaurant. The 3-star hotel provides modern amenities including free WiFi, room service, and a 24-hour front desk. Guests can enjoy a refreshing dip in the outdoor pool and unwind in rooms featuring air conditioning, flat-screen TVs, and picturesque pool views.
Convenient Location and Exceptional Service
With Cancun Government Palace and Cancun Bus Station within 12 km, LOL-HA Hotel Boutique is centrally situated for exploring the city. The hotel also offers free private parking and is only 7 km away from Cancún International Airport, ensuring a hassle-free stay for guests.
Relaxing Atmosphere and Personalized Comfort
Indulge in comfort with a private bathroom, free toiletries, and a hairdryer in each room at LOL-HA Hotel Boutique. Whether you're here for leisure or business, our tranquil setting and attentive staff guarantee a memorable experience. Book your stay now for a truly unforgettable getaway.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
Guest Reviews
Cadre agréable, chambre vaste et confortable.
La piste d'accès en mauvais état.
Accueil
Piscine
Parking
A un ou deux détails près, c'était parfait
Lit qui grince
Un hôtel près de l'aéroport mais au milieu de la jungle. Calme, propre et accueillant loin de l'agitation de cancun!
La taille du parking, la route d'accès très défoncée
Parfait pour une nuit quand on cherche un établissement près de l’aéroport
Très fonctionnelle
Very friendly
Personnel courtois et propreté des chambres
Surprise, l’hôtel est situé dans une zone perdue au milieu de nulle part. Faites pas le saut à votre arrivée à l’hôtel, une petite affiche sur une porte d’acier gigantesque vous indiquera l’endroit de l’hôtel. Aucuns commerces autour à moins 2 km. Chemin en roche pour accéder à l’hôtel. Le restant est très jolie, propreté impeccable dans la chambre et salle de bain, aucunes moisissures, eau chaude à profusion pour la douche. Bon petit déjeuner, aucuns bruits autour du complexe la nuit, même pas un avion de ligne. La jungle omniprésent à l’arrière de l’hôtel. Belle grande piscine entouré de plusieurs chaises longues, serviettes longues fournies pour la piscine. Personnel aimable et courtois.
The food was ok at the hotel, a little pricey though. The hotel is cool and has a lot of character. The beds were hard as rocks and not comfortable. The location was very off the beaton path so we were not sure we were in the right area but we eventually found it ok. It was an interesting experience.
The safe in the room is an issue, they did not explain to us that the key for the room also opens the safe, my 8 yr old thought she was being smart putting the key to the room in the safe to keep it safe, she ended up locking the saft with the key in it and they charged us to replace the safe because they supposedly couldn't get it back open. So that was a downer for the first night of our trip.
They saved us from a bad situation with a canceled flight. The hotel sent a driver to the Cancun airport to bring us to the property at night, in the rain. They set us all up with a room totally via Whatsapp chat, so the language barrier was not a problem. The next day, after an amazing breakfast, our driver brought us back to the airport for our rebooked flight. There is an extra charge for the driving and the breakfast, but it was completely worth it for the safety and peace of mind that we received.
Without a driver from the hotel, the taxi drivers at the Cancun airport will try to overcharge you for a ride. If the hotel driver is not available, please do not pay the taxis more than $40USD for this trip.
Limpio y las instalaciones bien tiene lo necesario para pasar tu dia!
La ubicación... para llegar es un poco extraño el camino... es una zona no muy poblada pero al llegar esta bien el hotel
very nice hotel with a lovely pool and garden
L’établissement est magnifique très propre et calme
C’était très bien malgré le petit déjeuné un peu cher mais très bon.
Doodeng als je er aan komt, lijkt net een spookstad waarbij je denkt dat het ergste zal gebeuren. Plus koud water en slecht urinor. Het personeel was erg vriendelijk, balkon deur kon niet op slot en we konden s-nachts meteen in een nieuwe kamer.
LOL-HA was our one night stay while we were in transit, the rooms were very big, beautiful and very, very clean. The grounds were stunning with a beautiful big pool and an adorable spotless and delicious little restaurant.
Thank you so so much for having us. We will 100% be staying here again!
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We left early and skipped breakfast since we were only there for a few hours due to our flight being canceled the day before.
I wasn't a fan of the location when we arrived at night.
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