Sentral Michigan Avenue

Hotels
9.8 (2498 reviews)
808 South Michigan Avenue , Chicago , us

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Minor cleanliness issues
Cold pool
Odor in rooms

Categories

Cleanliness
9.3
Clean, but some reviews mentioned minor cleanliness issues such as hairs on the mattress.
Service
10
Staff was reported as extremely helpful and friendly.
Location
10
Location was frequently noted as perfect with great views.
Room Quality
10
Rooms were spacious, but some had odor issues.
Amenities
9.3
Amenities were good, but the pool was too cold and closed on certain days.
Value for Money
10
Overall good value for the amenities and location.
Food and Beverage
9.8
No specific mentions, average expected for this hotel tier.
Overall Experience
10
Guests had a great overall experience despite some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:25

Property Description

Luxurious Accommodation in the Heart of Chicago

Infinity Pool and Fitness Center
Experience ultimate relaxation at our infinity pool and stay active at the modern fitness center.

Family-Friendly with Outdoor Fireplace
Enjoy quality time with your loved ones in our family rooms and cozy up by the outdoor fireplace.

Indulge in the convenience of a fully equipped kitchen, free WiFi, and top-notch amenities during your stay. Book now for an unforgettable experience at Sentral Michigan Avenue.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.8
Based on 2498 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.3
Value for Money: 10
Food and Beverage: 9.8
Overall Experience: 10
B
Briana couple us
10
2026-02-10 via Nuitee
D
Diane couple us
10
Perfect
Pros:

Just as promised

Cons:

I liked everything

2026-02-10 via Nuitee
A
Anthony solo_traveller us
10
2026-02-08 via Nuitee
D
Dominique family_with_children us
10
2026-02-08 via Nuitee
A
Ariel family_with_children us
10
GREAT TIME
Pros:

Great location

Cons:

N/A

2026-01-30 via Nuitee
M
maggie solo_traveller ie
10
2026-01-29 via Nuitee
R
Rannetta couple us
8
It’ was good but they pool not warm and for that amount with breakfast even higher is insane
Pros:

It’s very beautiful and clean

Cons:

It’s high plus the pool didn’t work it was real cold the water and for that price the pool should be warm inside

2026-01-28 via Nuitee
L
Ladina couple us
6
Pros:

Property was nice and cozy

Cons:

There was an incident with someone being shot at property

2026-01-28 via Nuitee
S
Smith couple us
10
Pros:

The room was very clean and everything was nice .

Cons:

I feel as if it could’ve been a little more organized. There was a lot of commotion when i first entered . Police were called in regards to a different situation going on so check in took a bit longer which was understandable but other than that the guy at the front seat was very helpful.

2026-01-26 via Nuitee
E
Elsa Weber couple us
7
It was just fine, but no more than that
Pros:

Restaurant was next door. It was good. I thought I was paying for a room with breakfast included. There was a room in the neighboring restaurant that looked as though it could be set up for breakfast, but it was not in service.

Cons:

We couldn't see how to control the heat. It was too hot in the night and then cold in the morning

2026-01-26 via Nuitee
R
robbie couple us
10
2026-01-26 via Nuitee
M
Matteo couple it
10
2026-01-23 via Nuitee
T
Tamira extended_group il
9
רוצו להתארח פשוט מושלם 🤩
Pros:

עיצוב נוחות גודל אבזור מיקום כל הבית מדהים ואחד היפים והנוחים שהייתי בהם.

Cons:

הכל מצויין

2026-01-22 via Nuitee
S
sebastian couple us
10
2026-01-20 via Nuitee
D
Dante couple us
9
Very relaxing and comfortable
Pros:

The need was so comfy

Cons:

The bathroom and bedroom

2026-01-20 via Nuitee
M
Matthew couple us
6
The stay, itself, was fine. Staff felt patronizing and disingenuous about my concerns.
Cons:

Old splatter stain on the bed rug. Documented instance/ways to compensate weren't shared with other staff.

2026-01-20 via Nuitee
J
julissa couple us
10
2026-01-20 via Nuitee
L
Litzy couple us
10
2026-01-20 via Nuitee
B
Brandon couple us
10
2026-01-20 via Nuitee
P
Pieter solo_traveller be
8
Goed verblijf in ruim appartement. Fantastische faciliteiten
Pros:

De faciliteiten
De ruime kamers

Cons:

De kamer was niet heel proper (veel stof, schimmel in douche)
Ver van openbaar vervoer

2026-01-20 via Nuitee