Xanadu Makadi Bay - High Class All Inclusive

We had a wonderful stay at the Xanadu Makadi Bay Hotel. It's a fantastic hotel, especially the French restaurant. All the staff are very attentive, and the manager, Nour Mohammed, goes out of his way to ensure guests are comfortable. We will definitely stay at this hotel again.

Our stay at Xanadu Luxury Resort was truly outstanding. Beautiful resort, spotless rooms, excellent food, and a very relaxing atmosphere.
What impressed us the most was the staff – professional, friendly, and always attentive.
The beach and pools are perfectly organized, and everything feels effortless and well thought out.
A high-quality resort that truly deserves its reputation. We would gladly return and highly recommend it.

We’ve started our last days here and can only say that it has been a wonderful vacation. Everyone—from the waiters to housekeeping to guest relations—does absolutely everything to make you feel comfortable. We had a few minor inconveniences, but Gülnaz Karatayeva from guest relations resolved them more than correctly, for which we are very grateful and appreciative.

The team at the outdoor restaurant definitely deserves a special mention as well. Thank you so much Mohamed A. Al-Azm, Hasaan Heseen, and Mohamed Sayed for your service, your smiles, your friendship, and the highlight: making our daughter’s birthday an unforgettable day.

We will also miss the cheerful and attentive service at our sunbeds from Ahmed Refai and Walid Gamal. And then our housekeeper, Fawez from room 5304, who made our room look beautiful every day—not to mention the amazing towel creations, with the highlight being the room decoration for our daughter’s birthday.

What the staff put together for New Year’s was incredible: cocktails, snacks, beautifully decorated tables, delicious food presented so elegantly, and impeccable service. Respect for all the hard work!

Of course, there were also things that could have been better, such as the service in the lobby, pool bar, beach bar, and the Turkish à la carte restaurant. But it was certainly not a big issue.
Please note that in the hotel are a lot of Russian people.

Thank you to the entire team for this top-notch experience!

Best all inclusive hotel we’ve stayed in by a mile .. staff from reception to shuttle drivers towel guys waiters all brilliant. Mohamed the beach waiter in the day and in the main show bar on an evening was unreal couldn’t do more to help and make sure you were never without a drink 🍻 top bloke ! Also special mention for Abdu the guy who kept our room spotless and us entertained each night with his shapes , animals etc made from towels brilliant effort and helped make the holiday extra special!! 1st hotel we’d consider returning to in the future!

Best place to go! Great people, food, hotel, room, services, place, activities, restaurants, sea, view, shops for shopping

Perfect holiday experience. Spotlessly clean, attentive staff, food all day. Very large hotel, ideal for families with kids

Hotel is lovely staff are very welcoming food is really good pools are very nice and heated ones good, our Christmas eve meal was delicious well worth paying for

The hotel is about a 30 minute drive from the airport, in expansive and well maintained grounds. The site itself is huge, but we never felt crowded or cramped.

The main building is where most of the restaurants and main buffet are found. The accommodations here are the 4 wings either side of the pools. From the main building as you walk through the resort towards the sea you pass through the Dunes blocks, which are mostly bungalows with garden views. From the Dunes you then come to Fancyland which is the kids club, and the Lagoon area with accommodation, pool, lounge bar and entertainment ampitheatre. And then you arrive at the beach with the last couple of a la carte restaurants and fitness centre. For those considering a swim up room we didn't see anyone really using the swim up pools, they seemed very chilly and didn't get the afternoon sun.

We found the main pools on the cooler side, fine for adults but our 4 year old preferred the heated lake and lagoon pools. The lifeguards at both pools were attentive and helped set up our loungers with towels. We found the lake pool was in shadow from about 3pm onwards so tended to spend our afternoons at the Lagoon Pool. Big shout to Omar at the Lagoon Pool who went out of his way to befriend our son and found him a swimming float aid to encourage his swimming efforts. We also found the bar team here really friendly and attentive too.

The beach is crowded with sunbeds and parasols very close together. The guys in the towel desks are good at finding empty beds. They will also give you a red 'Do Not Disturb' flag which stops the tour and spa guys from bothering you. The beach is sandy with a gradual entrance into the sea with lifeguard lookouts and a buoyed off area for very little tots to safely splash in. There were plenty of fish to see whilst snorkeling.

Our room was a Dune Superior Garden View with a double and single bed and a sofa. The room offered plenty of for our family of 3 with patio doors to the shared outside garden area. The bathroom was huge with a walk in shower. We came back to towel art most days, and our room was always clean and nicely presented. The mini bar was stocked with water, soft drinks and beer.

Food wise we had no complaints with the hotel. Mostly ate our breakfast in Otia, yes its busy and loud, but great for people watching. The team there are really quick at turning tables around from one family to the next. They appreciate please, thank you and general kindness so much, and will happily help find tables and hot drinks. Just be polite! I recommend the fresh strawberry or mango juice for breakfast. Its the same for dinner loud and busy, just go with the flow and drink the rose wine. There is always plenty of variety of food on offer, and a kids corner with child/fussy eater food on offer. Special mention of Mohammed Said in Otia who was always cheerful and happy.

We ate in all the included a la cartes: Agora (middle east) was nice food, but be aware they close promptly even if you've not finished your meal. It's open air so bring a light wrap or jumper in the cooler months. Agora was good for a quieter lunch buffet. Taj Mahal was nice food and excellent service. Turkuaz again was nice food, service was friendly but rather slow. Dolce Vita was husband's favourite, best food and service of the a la cartes. La Cascade was really nice too, attentive service and it was my favourite. We tried Ariel for breakfast, but found it quiet and soul-less. It was like sitting in a glass box. The crepes were nice though. We looked at the fish menu for dinner but decided against a visit, Ariel also offers pizza for lunch, but it didn't seem a popular option. We considered Dragon (pay extra) but will probably try on our next visit. For lunch we ate a couple of times on Otia, but tended to just get sandwiches from the Lagoon Bar. We did try Patisserie Corner in the Lobby area after returning late from Luxor, the lady there was cheerful and friendly and the cakes nice.

In conclusion the resort is huge, but we were always able to find our own space. We found the vast majority of the staff there very helpful and friendly. Our little boy recommends Fancyland. We had no issues with food or booking the a la carte restaurants. Would we stay again? Most definitely. We had already decided to do so before we left.

Fantastic hotel service high class can’t rate this hotel highly enough the best waiter at the lagoon bar is hassam even talks Scottish

Rooms stink of sewage my god it's awful we had to have doors open it's really bad and in open areas you can smell it I'd avoid this hotel big time, imagine in summer

Shehab from rosebud, the Irish bar makes the best cocktails and is the friendliest staff member of the whole hotel! Fantastic experience all around! Definitely recommend!

We had a fabulous week here. Main building superior double room was spacious, spotlessly clean and close to most things. Mini bar was full of waters..sodas..milk and beers. A selection of coffee and teas also.
Food was delicious, varied and again everything was spotless. We did 2 A la cartes..Indian & the Turkish , again service and food was good but we did feel a little rushed but that was a.minor thing. Staff are such an asset to this hotel whether you tipped or not, always smiling and happy to help. We had one small problem with our water going off in our room.. within 10 mins of a call to reception an engineer was on his way and it was resolved quickly. Plenty of walks from the hotel along the beach in the Makadi Bay Area. Lots of nationalities and a nice laid back relaxing atmosphere but I think the beach area was more livelier.
Very good value for money.

Fantastic hotel, very friendly people.
Always very helpful,
Animation is amazing with a lot of activities.
Food and service excellent.
Do not hassle to come here in this paradise .

Great hotel great amenities staff is very friendly service 100%
And the food and the variety of restaurants is just perfect

I would like to say thank you for Muhammad from Blue bar. He is very friendly and hospitable person. Our mood was improved with his professionalism.

Well as the title suggests,I have been to this wonderful hotel a few times and aim to be back in March 2026.
As soon as you come into this hotel you can feel the class ooze as you look around the spacious and modern reception.
Booking in was a breeze and we were in our room as soon as we finished our welcome drink.
The guest relation team led by Gulnaz were a dream to deal with ,they are so helpful and friendly.

Our experience in the French alacarte was excellent too as Nour Kandeel took us to our booked table and looked after our needs throughout the meal. Nour is very attentive and is great asset to this wonderful hotel.

When we used the buffet Mohammed Aboelazm was always on hand with a welcome and smile as he looked after us there no matter if it was breakfast,lunch or main meal, another great member of the team at Xanadu.
At the main pool area Mohamed Mahrous ensured that our daily refreshments were always fresh and cold , again great service.
I can never recommend this hotel enough and thought it couldn't be better , but the added New Xanadu club has added a little bit of pizzazz to it.

We can't wait to go back to my second home in March, see you all soon.

this hotel won my heart. very clean, excellent food, special people. all the staff is very attentive to your needs. in this resort you have everything you need, I highly recommend it, I will definitely come back!❤️❤️

We have just spent a fabulous two weeks holiday in Xanadu. It has exceptional staff throughout the hotel.
The hotel is set in large beautifully manicured gardens on the shores of the Red Sea with a very clean large beach with every facility you could want and safe crystal clear waters for swimming supervised by lifeguards.
Rooms are large and very modern. Our swim up room was pure luxury and had a very friendly room attendant.
The main hotel restaurant had a very large choice of food which varied every day and was of a high standard. The Al a Carte restaurants were all exceptional. Our favourites were the Italian with the ever smiling Hamby and his efficient staff and the French with the best fillet steak ever.
The whole complex is immaculately clean.
All in all this is a fabulously place to spend a holiday only 30 minutes from the airport, whether for adults ar families if you are looking for 5 star this is the best. We will return.

Overall, the hotel left a very positive impression. Xanadu Makadi Bay is a quiet, comfortable hotel, perfect for a family vacation. The grounds are well-maintained, and the atmosphere is quiet and relaxing.

The food at the hotel is delicious and varied. However, during our stay, there was a large influx of Chinese tourists, which meant that the restaurants often ran out of food very quickly. We also observed several instances of unsanitary conditions, with some guests taking food from shared plates with their hands, and unfortunately, the staff did nothing to address this. We would have liked stricter enforcement in such situations.

The weather was a bit cool, but for us this was a plus, as my husband doesn't tolerate extreme heat well.

Unfortunately, the adult entertainment seemed weak. The games and activities were rather boring and repetitive, lacking the energy and spark that truly engages guests.

The children's entertainment was generally good – most of the girls were polite, friendly, and interacted well with the children. However, there were a few unpleasant moments I'd like to mention.

We arrived as a family from Romania, and my husband and I communicate primarily in English. But I can und and speak Russian

When we arrived at the mini-club, we were greeted by a very nice girl at the reception, who explained everything in detail and in a friendly manner in English. However, there was another employee nearby in a similar uniform (I think her name was Elvira, but I'm not sure), and it was extremely unpleasant when she began commenting on our family in Russian, thinking I didn't understand her.

I also got the impression that this employee's attitude toward foreign guests was negative: she mostly communicated only in Russian, despite the fact that the hotel has a large number of foreigners. This significantly spoiled the overall impression of the kids' club. Furthermore, we observed that she sometimes spoke quite rudely to the children, which is unacceptable for a family hotel of this level.

We'd also like to point out that we really enjoyed the mini-disco and evening shows for adults—they were vibrant, engaging, and created a pleasant, relaxing atmosphere.

Overall, the hotel is excellent, with great potential, and we hope management will address these issues and improve the quality of service.

This will not sound like an ordinary review.... Although, I hope it will touch your heart.

Arabic scented sticks perfume....serene slight waterlike sounds....peaceful atmosphere...joy and friendly...gentle smile... An authentic state of Being.