Hotel Gallery Cartagena

Hotels
7.9 (131 reviews)
calle las carretas # 34-6 , Cartagena de Indias , co

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Facilities

Non-smoking rooms
Air conditioning
Room service
Safety deposit box
Tour desk
Soundproof rooms
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good food
Cons:
Cleanliness issues
High price for service
Noise disturbances

Categories

Cleanliness
6.79
Concerns about room cleanliness and service issues with used towels.
Service
8.76
Staff described as friendly and attentive in multiple reviews.
Location
9.3
Consistently praised for its central location and convenience.
Room Quality
7.25
Mixed sentiments regarding room quality, some noted outdated and noise problems.
Amenities
6.78
Issues with amenities like hot water and room maintenance.
Value for Money
7.24
Some felt the price was high for what was offered.
Food and Beverage
8.79
Positive mentions of the on-site restaurant and food quality.
Overall Experience
8.26
Overall a decent experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:09

Property Description

Central Location in Cartagena de Indias
Hotel Gallery Cartagena is conveniently situated in the heart of Cartagena de Indias, just a short distance from Marbella Beach and Bocagrande Beach. Guests can easily explore the vibrant surroundings and popular attractions nearby.

Comfortable Rooms with Modern Amenities
The hotel offers air-conditioned rooms with free WiFi, private bathrooms, flat-screen TVs, and safety deposit boxes. Some rooms even feature balconies and city views, providing guests with a comfortable and relaxing stay.

Convenient Services and Nearby Attractions
Guests can enjoy room service, a 24-hour front desk, and currency exchange during their stay. Additionally, the hotel is close to key landmarks such as San Felipe de Barajas Castle, Palace of the Inquisition, and Bolivar Park, making it an ideal choice for travelers looking to experience the rich history and culture of Cartagena.

Experience the charm of Cartagena de Indias at Hotel Gallery Cartagena. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 131 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 7.25
Amenities: 6.78
Value for Money: 7.24
Food and Beverage: 8.79
Overall Experience: 8.26
L
Leo • couple • ar
10
Pros:

Excelente atención

2026-04-01 • via Nuitee
J
jurgen • couple • cw
1
Verschrikkelijk ben de laatste nacht ergens anders gaan slapen
Cons:

In december 2025 had ik prima tijd. Nu was het verschrikkelijk. Ik moest elke dag mijn kamer uit om te wisselen en vervolgens mijn koffer de trap af tillen en drie uur in de hitte op mijn kamer wachten. Op gegeven moment maar ander hotel genomen. Ze lieten me vanaf 12.00 gewoon wachten in de koffie ruimte of receptie terwijl mijn volgende kamer al klaar was. Pas 15.00 mocht ik er in. Te bizar voor woorden. In 36 jaar reizen nog nooit meegemaakt. Gereclameerd, maar had geen zin.

2026-03-29 • via Nuitee
F
Francesco • solo_traveller • it
2
Cons:

Da evitare

2026-03-24 • via Nuitee
L
liliana • solo_traveller • co
1
Cons:

El aseo, la habitación olía mal, no contaba con aire acondicionado y no contaba con papel higiénico

2026-03-19 • via Nuitee
Y
Yeison • couple • cr
8
2026-03-11 • via Nuitee
B
Ben • extended_group • za
8
Enjoyed the friendl yand helpful service
2026-03-05 • via Nuitee
A
Arianne • couple • cr
9
Pros:

Todo excelente en este hotel! El personal fue muy amable durante la estacia!

Cons:

Lo único creo que pudo mejorar es la cama, sonaba bastante, creo que sería bueno arreglarlas un poquito!

2026-03-04 • via Nuitee
F
Francisco Jose • couple • sv
8
CERCANIA
Pros:

DE LAS PERSONAS QUE ESTABAN EN RECEPCION ESTA UN MUCHACHO SUPER ATENTO, MUY AMABLE Y MUY SERVICIAL. UN 10 PARA EL

Cons:

ALGUNOS INCONVENIENTES PEQUEÑOS QUE PLATICAMOS CON EL NUEVO ENCARGADO DEL HOTEL, AUNQUE TRATARON DE APOYARNOS, UNO NO SIEMPRE LLEGA A SENTIRSE DEL TODO COMODO DESPUES DE QUE PASAN LAS COSAS

2026-02-26 • via Nuitee
B
Bobby • couple • au
6
Short term sex hotel
Pros:

Location and staff

Cons:

There was no hot water, no hair dryer, no bottled water, no fridge.

2026-02-23 • via Nuitee
M
Manuel • solo_traveller • us
9
I enjoy the central location and ease to come and go from this hotel.
Pros:

The location of this boutique hotel was perfect. Close to the city center and all major attractions. The staff were very friendly and helpful.

Cons:

Room and hotel itself was a little dated but had charm.

2026-01-19 • via Nuitee
A
Alican • couple • tr
10
Amazing place in Cartagena
Pros:

Location,stuff

Cons:

Nothing

2026-01-10 • via Nuitee
A
Alex • couple • es
9
Personal muy atento y servicial, con una ubicacion ecxelente
Pros:

El personal y la ubicación

Cons:

El precio versus el hotel en general, tiene un precio alto para las prestaciones y la habitación

2026-01-05 • via Nuitee
V
Vanessa • couple • de
8
2025-12-23 • via Nuitee
D
Dale • couple • us
10
2025-12-18 • via Nuitee
E
Echeverria Jarava • couple • cl
8
2025-12-18 • via Nuitee
B
Bruna • couple • br
7
Boa localização.
Pros:

Localização muito boa.

Cons:

O quarto tem pinturas um ponto velhas, banheiro sem agua quente, cama era um pouco mole.

2025-12-17 • via Nuitee
M
Markos • solo_traveller • cn
5
2025-12-08 • via Nuitee
S
sigifredo • couple • co
9
2025-12-06 • via Nuitee
L
Luka • extended_group • rs
1
KATASTROFA!
Pros:

Nije mi se svidelo ništa od samog početka!

Cons:

Kada sam rezervisao hotel preko bookinga, zloupotrebili su moju kreditnu karticu. Ja sam uspeo da povratim novac ali to nije sve. Pazite se ljudi, čistačica u hotelu je lopov!!! Meni je čistačica ukrala iz smeštaja 450$, a kada sam pozvao policiju da naprave uvidjaj i uzmu otiske prstiju to nisu učinili i rugali mi se. Ne preporučujem smeštaj, bilo je dosta slučaja kradje od strane čistačice. Veoma velika buka, slab pritisak vode, sve se čuje sta ljudi rade u sobama do vaše

2025-12-02 • via Nuitee
J
Jurema Macedo • couple • br
9
2025-11-20 • via Nuitee