Hyatt Place Krakow

Hotels
Hyatt Hotels
9.4 (74 reviews)
Aleja 3 Maja 47A, Kraków, 30-062 , Kraków , PL

Pets allowed

Facilities

Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Elevator
ATM/banking
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Clean and modern property
Comfortable beds
Good location near park
Cons:
Limited food options
Unavailability of advertised trams

Categories

Cleanliness
9.49
The property is clean and modern.
Service
9.96
Standard quality for this hotel tier; general satisfaction with service implied.
Location
9.5
Property was not too far from airport and pathway to a large exercise park.
Room Quality
9.45
Rooms are fine with comfortable beds.
Amenities
8.98
Advertised amenities like trams were unavailable, impacting experience.
Value for Money
9.44
Overall good value for a clean and safe stay.
Food and Beverage
8.49
Limited food options available nearby.
Overall Experience
9.86
Overall a well-maintained and nice hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:47

Property Description

Luxurious Amenities
Indulge in the 24-hour fitness center, complimentary Wi-Fi, and wedding services. Enjoy a meal at Zoom Restaurant or opt for room service.

Event Spaces
Impress your guests with 5 meeting rooms and a banquet hall. There's also tour/ticket assistance for added convenience.

Cozy Accommodations
Unwind in one of the 216 guestrooms with Smart TVs, rainfall showers, and complimentary Wi-Fi. The hotel is strategically located near popular attractions and the airport.

Plan your stay at Hyatt Place Krakow now for a memorable experience in the heart of Kraków!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.4
Based on 74 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.86
G
Guerin
10
Pros:

This place has got it down.

2025-10-05 via Nuitee
R
Rostyslav family
8
Pros:

Overall the hotel is very well maintained and nice.

Bed was little uncomfortable because, the mattress was too soft.

2025-09-24 via Nuitee
A
Armando
10
Pros:

This property is clean and modern. The rooms are fine and with comfortable beds. There are other adjoining hotels but traffic is minimal. There’s a pathway to a very large exercise park. Best way from hotel to downtown is via Uber. Downtown travel is almost impossible with rental car and is not worth the trouble trying to find parking or working through the non resident restrictions.

2025-08-23 via Nuitee
V
Verified traveler
10
Everything was great but…
Pros:

Everything was great , just the advertised trams that they have on website and even on the tv screens in the rooms were closed for weeks , and that wasn’t updated so we had to lose extra money on top for the taxis up and down the center of the Cracow.

2025-08-20 via Nuitee
L
Luis
10
Pros:

All good

2025-08-19 via Nuitee
D
Daniel family
10
Pros:

Property was not too far from airport so this was convenient. Not a lot of food options, but there is a small store nearby. I would definitely stay again as it was clean and safe.

2025-08-16 via Nuitee
G
George
8
Pros:

Typical hotel, nice and clean.

2025-08-13 via Nuitee
K
Krzysztof
6
Pros:

The property is new. It is located next to student housing. The view from the high floor is mostly blocked by surrounding buildings, so don't waste your time on this choice.

2025-07-21 via Nuitee
J
julie
6
Nice hotel with a few issues that could be fixed.
Pros:

Nice enough overall. No vegan food in restaurant. Pillows dreadful. Rooms hot. Well equipped gym (probably the best Ive seen in a hotel), however one side of of the free weights rack totally locked so not able to alter the height-big safety issue (clearly not maintained).

2025-07-03 via Nuitee
P
Paulina Dominika
10
Pros:

Great hotel in a quiet neighborhood but walking distance to the tram. Tram is a 15 minute ride to the center of all the action. The bathroom is as amazing and the bed is so comfy. Great for families and onsite parking. We parked at an adjacent lot to save some money. Mini fridge with coffee, tea and bottled waters.

2025-07-02 via Nuitee
L
Luisito family
10
Pros:

Nice location! The park nearby was a good place to enjoy outdoor activities. Beds were comfortable. We were able to rest well before the long flight back to the US. The breakfast offerings were delicious, varied and plentiful!

2025-07-02 via Nuitee
D
Dario
10
Excellent all
Pros:

All excellent!

2025-06-25 via Nuitee
U
Uliana family
10
Pros:

Great hotel

2025-06-18 via Nuitee
K
Kristie
10
Pros:

Exceptional price for the room. Loved the service.

2025-06-15 via Nuitee
J
Jean-Pierre
4
Pros:

Trente minutes d'attente pour le check in, caution de cinquante euros en cas de dégradation, parking et petit déjeuner pour une personne à 50 euros (pas de possibilité de se garer gratuitement). Débauche énergétique de part sa taille et son éclairage superflus.

2025-06-07 via Nuitee
K
Karen family
8
Pros:

The staff at the hotel were not nice when we checked in, demanding proof that my husband, who was in a wheelchair, was disabled.

2025-06-07 via Nuitee
S
Susan
8
Pros:

Clean, pleasant surroundings. Wish there were face cloths in bathroom linens, but housekeeping did provide extra hand cloths. Would also like to see vegan options on room service menu. Would stay here again .

2025-06-05 via Nuitee
A
April family
10
Pros:

The staff was incredibly helpful with getting dinner reservations on very short notice. The rooms were clean and quiet

2025-06-04 via Nuitee
I
Ian partner
10
Pros:

The cleaning staff were excellent, replaced our towels and bottles of water every day without being asked to.
All the staff from reception, bar staff and buffet were friendly and helpful.
Choice of food at the breakfast buffet was one of the best I have ever experienced and there was plenty off it and as soon as one food was done it was replaced immediately.

2025-05-24 via Nuitee
C
CHRISTOPHE
10
Visite
Pros:

Bien placé, chambre grande et calme. Bon séjour.
Grand hôtel mais personnel accueillant et disponible.

2025-05-18 via Nuitee