Big Ben Hotel Suites

Hotels
Omar ben Abdalazeez street , Amman , JO
962-0-799432566

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Free self parking
Free valet parking
Covered parking
Secured parking
Change of towels (on request)
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Review Highlights

Pros:
Friendly staff
Great location
Room size
Cons:
Expensive breakfast
Limited parking
No spa services
Breakfast quality
Hygiene issues

Categories

Cleanliness
3.8
Mixed reviews on cleanliness, with some guests praising it while others reported very dirty rooms.
Service
7.9
Guests appreciated the friendly and helpful staff, but some mentioned slow service.
Location
8.2
Great location near key landmarks and public transport, a positive aspect for many guests.
Room Quality
6.9
Mixed reviews on room quality - mostly positive comments on room size and comfort, but some noted maintenance issues.
Amenities
6.6
Satisfactory amenities, with some guests praising the gym and pool, but others were disappointed by the lack of spa services.
Value for Money
6
Varied opinions on value for money, with some feeling the price was high for services offered while others found it reasonable.
Food and Beverage
6.8
Mixed reviews on food and beverage, with positive comments on breakfast and restaurant services, but some guests wanted more variety.
Overall Experience
5.2
Polarizing reviews on the overall experience, with a mix of positive and very negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 05:51

Property Description

Expansive Amenities

Experience the luxury of heated floors and complimentary WiFi in the 36 guestrooms. Enjoy the convenience of separate sitting areas and valet parking during your stay.

Local Cuisine Breakfast

Start your day off right with a delicious local cuisine breakfast available daily for a fee from 7:00 AM to 10:30 AM. Indulge in a tasty morning meal before exploring the nearby attractions.

Convenient Location

Explore Amman's top destinations like Al Abdali Mall and Rainbow Street within a 10-minute drive. Plus, with key embassies and major hospitals just a few kilometers away, your stay at Big Ben Hotel Suites will be both comfortable and convenient.

Book your stay now with Big Ben Hotel Suites in Amman for a delightful and convenient experience!

Important information:

* Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

Cleanliness: 3.8
Service: 7.9
Location: 8.2
Room Quality: 6.9
Amenities: 6.6
Value for Money: 6
Food and Beverage: 6.8
Overall Experience: 5.2
A
Arpit
2
I will not recommend this for a comfortable stay.
Pros:

This is a non-maintained property. Issues I faced:

1. First room given to me had lights and AC not working
2. Second room had issues with washroom and AC
3. Windows were full of dust
4. Linens not clean
5. Internet not working
6. No good breakfast option (though whatever I ordered, they made it complimentary).

2022-07-03 • via Nuitee