Puerta Apartments

Hotels
•
Independent
4.8 (5 reviews)
Stari Grad, Stari Grad 505 kotor montenegro, Kotor, Kotor Municipality, 85339 , Kotor , ME
382-67 033 532

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Multilingual staff
Smoke-free property
Outdoor entertainment area
Walkway to water
Upper floors accessible by stairs only
Well-lit path to entrance

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Noise issues
Poor room maintenance
Unresponsive service

Categories

Cleanliness
3.95
Some complaints about cleanliness, particularly the bathroom odor and water damage.
Service
5.45
Mixed reviews; initial friendliness noted, but lack of response to issues.
Location
5.95
Great location in Kotor old town, convenient to attractions.
Room Quality
3.95
Room conditions noted to lack maintenance; issues with appliances.
Amenities
4.45
Basic amenities; AC and breakfast noted positively, but issues with WiFi.
Value for Money
4.95
Value reflected as basic accommodation; better options available.
Food and Beverage
4.95
Breakfast offered was delicious, enhancing experience.
Overall Experience
4.75
Overall experience mixed; appreciates location but several service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:14

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services for a hassle-free stay.

Satisfying Dining
Indulge in a delicious meal at the on-site restaurant during your stay at Puerta Hotel Kotor.

Central Location
Explore nearby landmarks such as Maritime Museum of Montenegro and Church of St Luke, just steps away.

Book now for a memorable experience at Puerta Hotel Kotor!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

4.8
Based on 5 reviews
Cleanliness: 3.95
Service: 5.45
Location: 5.95
Room Quality: 3.95
Amenities: 4.45
Value for Money: 4.95
Food and Beverage: 4.95
Overall Experience: 4.75
A
Alice
6
Pros:

The hotel was nice staying at. The only thing I didn’t like was that it was noisy. It is also not refundable, I made I mistake booking twice but couldn’t get back my money and I try to call them but the number is not working. It was also hard to find first.

2025-09-14 • via Nuitee
L
Lee
6
Pros:

Very basic property,but clean and in an ideal scenic location in Kotor old town.

2025-09-08 • via Nuitee
R
Rossana
10
Pros:

This place is for my non picky travelers (just to sleep). It is located right in the heart of old town, minutes from the beach and bus station. Erdi was a great host and he was very accommodating, if you need anything, just ask. Good AC! Internet not so great so dont even think about working, just enjoy Kotor. PS. The Balkan breakfast he offers is delicious. PLUS: he has a very nice cafe minutes away. I would definitely come back if Im ever in Kotor again.

2025-08-07 • via Nuitee
J
Jonathan
2
Pros:

Awful. Struggled to find the Turkish owner to check in. Smell from the bathroom.
Persistent buzzing / ringing sound from the fuse box started at 11.00 pm. The owner came fiddled around with it.
Said it wasn't his responsibility it's just "Montenegro electrics." The ringing / buzzing unbelievably went on all night - impossible to sleep. The owner wouldn't move me another room or refund me.

2025-08-06 • via Nuitee
J
Jacki • friends
6
Pros:

We didn’t actually stay in the Puerta apartments, they were full so they put us in their Athos apartments. Meets the most basic of needs but could use improvements. Staff was friendly at first but then almost nonexistent after that. The top of the door handle came completely off when trying to lock it from the outside and I never got a response after telling them about the issue. The WiFi didn’t work which we also communicated to them with no response until we found one of the staff members and basically made him come up to the apartment to fix it as he tried to blow us off. The floors outside the bathroom has water damage from the shower that barely keeps water within its base and the shower curtain might as well not be there for all it does. The location is great though.

2025-08-03 • via Nuitee