Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Unique room features
Good breakfast
Cons:
Limited space for clothing
Breakfast could be improved

Categories

Cleanliness
9.49
Mentioned as very clean and beautifully decorated.
Service
9.96
Staff was extremely helpful and friendly across multiple reviews.
Location
10
The hotel is centrally located with easy access to attractions.
Room Quality
9.65
Fantastic rooms, with unique features and well-furnished.
Amenities
9.28
Good amenities mentioned with emphasis on the unique cave room.
Value for Money
9.44
Excellent value given the quality of service and amenities.
Food and Beverage
8.99
Breakfast was praised, but some reviews noted it could be improved.
Overall Experience
10
Overall experiences were overwhelmingly positive, with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:54

Property Description

Luxurious Accommodation
PIANELLE RESORT in Matera offers elegant 4-star accommodation with city views from some balconies. The air-conditioned rooms are well-equipped, including a flat-screen TV and a private bathroom with a bidet.

Exceptional Amenities
Guests can enjoy concierge services, a shared lounge, and free WiFi throughout the property. The hotel also features a bar and serves a delicious daily breakfast with various options.

Convenient Services
For guests' convenience, PIANELLE RESORT offers bike and car hire for exploring the popular cycling area. The multilingual staff at the 24-hour front desk are always available to assist, ensuring a comfortable stay.

Book your stay at PIANELLE RESORT for a luxurious and convenient experience in Matera.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 1003 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.65
Amenities: 9.28
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 10
S
STEANTE couple it
10
2026-02-09 via Nuitee
F
Filip extended_group pl
10
Pros:

Room and bar

2026-01-30 via Nuitee
J
jorge couple ar
10
2026-01-23 via Nuitee
L
Lorenza couple it
10
Meraviglioso.. indimenticabile, un vero toccasana. Ci torneremo sicuramente. Tutto eccezioanle.
Pros:

La stanza molto bella e confortevole. Lo staff molto gentili e disponibili.

Cons:

Da migliorare la colazione, molto povera..

2026-01-20 via Nuitee
A
AIDA couple ma
10
2026-01-19 via Nuitee
K
KONSTANTINOS couple gr
10
Pros:

It was marvelous experience!❤️❤️❤️

2026-01-19 via Nuitee
W
Wendell couple us
10
Step back in time
Pros:

Great location in the old town portion
Easy walk to the main plaza,
Breakfast was good and the staff was amazing

2026-01-19 via Nuitee
B
Belmir couple br
10
2026-01-19 via Nuitee
R
Roberta couple us
9
Pros:

Staff was excellent. The views were amazing. The room was comfortable, clean, and elegant. The breakfast was fresh and had a huge variety of options. Parking and transfer to the hotel was seamless.

2026-01-19 via Nuitee
L
Lavanya family_with_children au
10
Pros:

We loved our stay at Pianelle, fantastic location, beautiful views of Matera, room was fantastic and had all the amenities we needed and was very well laid out. Beautiful hotel with wonderful staff.
A drink at their terrace is a must do to watch the sun set and watch the town come to life at night.
Hotel arranged transfer for us from the car park which was a 5 min drive away.

2026-01-19 via Nuitee
R
Ryosuke couple jp
10
2026-01-15 via Nuitee
L
L.C. couple es
9
Todo perfecto.
Pros:

Instalaciones, situación, personal y servicios, todo muy bien.
Paolo, encantador y servicial para todo. (incluso habla español)
Todo perfecto.

2026-01-14 via Nuitee
E
Eduardo family_with_children br
10
2026-01-14 via Nuitee
5
5HS couple de
10
Pros:

AlLes. Es war eine außergewöhnliche Erfahrung, eins der tollsten Hotels, die ich kenne.

2026-01-10 via Nuitee
K
Kristine couple it
10
The best place to stay in Matera
Pros:

Everything this is a gorgeous place

Cons:

All good.

2026-01-09 via Nuitee
S
Serena family_with_children it
9
La struttura é stata una cornice ideale per scoprire questa incantevole città.
Pros:

La posizione, le attenzioni del personale sempre preoccupato che tutto fosse ok. Gli arredi sono contemporanei e incorniciano la storicità del posto. All’arrivo un piccolo pensierino ci ha accolto con grande piacere.

Cons:

Solo due consigli per migliorare ulteriormente la qualità della struttura che rimane elevata. Credo che una struttura così di livello debba avere una propria proposta di attività di valore. In città ce ne sono molte, ma eccessivamente turistiche: suggerirei di proporre attività selezionate e adeguate alla clientela della struttura. Altra cosa che consiglierei è di ampliare l’offerta della colazione che é già ottima e ricca di proposte locali, ma potrebbe esserlo ancora di più visto l’infinito patrimonio di Matera.

2026-01-09 via Nuitee
C
Carol couple br
10
Excelente em tudo!!
Pros:

Hotel excelente com ótima localização nas Sassi d3 Matera.

2026-01-07 via Nuitee
V
Vivianne family_with_children gr
10
Fantastisch
2026-01-07 via Nuitee
E
Emilio couple it
8
2026-01-07 via Nuitee
J
Javier couple es
10
Excelencia
Pros:

El servicio de todos los empleados tanto en recepción como en el bar así como el servicio de desayuno.

La ubicación es inmejorable y la habitación era extraordinaria con detalles que la convertían en especial como el diseño del baño sumergido en roca con una iluminación que evocaba a la propia ciudad.

Cons:

Que nos hubiéramos podido quedar más noches!

2026-01-07 via Nuitee