Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Unique room features
Good breakfast
Cons:
Limited space for clothing
Breakfast could be improved

Categories

Cleanliness
9.49
Mentioned as very clean and beautifully decorated.
Service
9.96
Staff was extremely helpful and friendly across multiple reviews.
Location
10
The hotel is centrally located with easy access to attractions.
Room Quality
9.65
Fantastic rooms, with unique features and well-furnished.
Amenities
9.28
Good amenities mentioned with emphasis on the unique cave room.
Value for Money
9.44
Excellent value given the quality of service and amenities.
Food and Beverage
8.99
Breakfast was praised, but some reviews noted it could be improved.
Overall Experience
10
Overall experiences were overwhelmingly positive, with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:54

Property Description

Luxurious Accommodation
PIANELLE RESORT in Matera offers elegant 4-star accommodation with city views from some balconies. The air-conditioned rooms are well-equipped, including a flat-screen TV and a private bathroom with a bidet.

Exceptional Amenities
Guests can enjoy concierge services, a shared lounge, and free WiFi throughout the property. The hotel also features a bar and serves a delicious daily breakfast with various options.

Convenient Services
For guests' convenience, PIANELLE RESORT offers bike and car hire for exploring the popular cycling area. The multilingual staff at the 24-hour front desk are always available to assist, ensuring a comfortable stay.

Book your stay at PIANELLE RESORT for a luxurious and convenient experience in Matera.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 1008 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.65
Amenities: 9.28
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 10
Y
YEN LING • couple • tw
10
Pros:

服務很到位，前台服務很及時，而且提供很多好吃的口袋名單，房間很大也很舒適，早餐也好吃

Cons:

無

2026-03-02 • via Nuitee
G
Giovanna • couple • it
9
2026-03-02 • via Nuitee
F
Francois • couple • fr
10
Une très belle étape à Matéra
Pros:

L’hôtel est idéalement situé sur la place principale de Matera, face aux gorges. L’hébergement est de très grande qualité, les chambres et les espaces communs sont magnifiques, dans des habitats traditionnels parfaitement restaurés, agencés de meubles design et confortables. Très propres, les salles de bains sont un délice et l’on aimerait reproduire la même chez soi ! Le personnel est très souriant et d’une attention toute particulière pour vos demandes particulières. Merci d’avoir imaginé un lieu aussi agréable.
P.S l’accessibilité est parfaitement pensé.

2026-02-28 • via Nuitee
V
Vincent • family_with_children • fr
10
Un endroit merveilleux pour visiter Matera
Pros:

Endroit magnifique, ultra atypique avec un personnel adorable.

2026-02-23 • via Nuitee
S
STEANTE • couple • it
10
2026-02-09 • via Nuitee
F
Filip • extended_group • pl
10
Pros:

Room and bar

2026-01-30 • via Nuitee
J
jorge • couple • ar
10
2026-01-23 • via Nuitee
L
Lorenza • couple • it
10
Meraviglioso.. indimenticabile, un vero toccasana. Ci torneremo sicuramente. Tutto eccezioanle.
Pros:

La stanza molto bella e confortevole. Lo staff molto gentili e disponibili.

Cons:

Da migliorare la colazione, molto povera..

2026-01-20 • via Nuitee
A
AIDA • couple • ma
10
2026-01-19 • via Nuitee
W
Wendell • couple • us
10
Step back in time
Pros:

Great location in the old town portion
Easy walk to the main plaza,
Breakfast was good and the staff was amazing

2026-01-19 • via Nuitee
K
KONSTANTINOS • couple • gr
10
Pros:

It was marvelous experience!❤️❤️❤️

2026-01-19 • via Nuitee
L
Lavanya • family_with_children • au
10
Pros:

We loved our stay at Pianelle, fantastic location, beautiful views of Matera, room was fantastic and had all the amenities we needed and was very well laid out. Beautiful hotel with wonderful staff.
A drink at their terrace is a must do to watch the sun set and watch the town come to life at night.
Hotel arranged transfer for us from the car park which was a 5 min drive away.

2026-01-19 • via Nuitee
B
Belmir • couple • br
10
2026-01-19 • via Nuitee
R
Roberta • couple • us
9
Pros:

Staff was excellent. The views were amazing. The room was comfortable, clean, and elegant. The breakfast was fresh and had a huge variety of options. Parking and transfer to the hotel was seamless.

2026-01-19 • via Nuitee
R
Ryosuke • couple • jp
10
2026-01-15 • via Nuitee
E
Eduardo • family_with_children • br
10
2026-01-14 • via Nuitee
L
L.C. • couple • es
9
Todo perfecto.
Pros:

Instalaciones, situación, personal y servicios, todo muy bien.
Paolo, encantador y servicial para todo. (incluso habla español)
Todo perfecto.

2026-01-14 • via Nuitee
5
5HS • couple • de
10
Pros:

AlLes. Es war eine außergewöhnliche Erfahrung, eins der tollsten Hotels, die ich kenne.

2026-01-10 • via Nuitee
K
Kristine • couple • it
10
The best place to stay in Matera
Pros:

Everything this is a gorgeous place

Cons:

All good.

2026-01-09 • via Nuitee
S
Serena • family_with_children • it
9
La struttura é stata una cornice ideale per scoprire questa incantevole città.
Pros:

La posizione, le attenzioni del personale sempre preoccupato che tutto fosse ok. Gli arredi sono contemporanei e incorniciano la storicità del posto. All’arrivo un piccolo pensierino ci ha accolto con grande piacere.

Cons:

Solo due consigli per migliorare ulteriormente la qualità della struttura che rimane elevata. Credo che una struttura così di livello debba avere una propria proposta di attività di valore. In città ce ne sono molte, ma eccessivamente turistiche: suggerirei di proporre attività selezionate e adeguate alla clientela della struttura. Altra cosa che consiglierei è di ampliare l’offerta della colazione che é già ottima e ricca di proposte locali, ma potrebbe esserlo ancora di più visto l’infinito patrimonio di Matera.

2026-01-09 • via Nuitee