Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Unique room features
Good breakfast
Cons:
Limited space for clothing
Breakfast could be improved

Categories

Cleanliness
9.49
Mentioned as very clean and beautifully decorated.
Service
9.96
Staff was extremely helpful and friendly across multiple reviews.
Location
10
The hotel is centrally located with easy access to attractions.
Room Quality
9.65
Fantastic rooms, with unique features and well-furnished.
Amenities
9.28
Good amenities mentioned with emphasis on the unique cave room.
Value for Money
9.44
Excellent value given the quality of service and amenities.
Food and Beverage
8.99
Breakfast was praised, but some reviews noted it could be improved.
Overall Experience
10
Overall experiences were overwhelmingly positive, with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:54

Property Description

Luxurious Accommodation
PIANELLE RESORT in Matera offers elegant 4-star accommodation with city views from some balconies. The air-conditioned rooms are well-equipped, including a flat-screen TV and a private bathroom with a bidet.

Exceptional Amenities
Guests can enjoy concierge services, a shared lounge, and free WiFi throughout the property. The hotel also features a bar and serves a delicious daily breakfast with various options.

Convenient Services
For guests' convenience, PIANELLE RESORT offers bike and car hire for exploring the popular cycling area. The multilingual staff at the 24-hour front desk are always available to assist, ensuring a comfortable stay.

Book your stay at PIANELLE RESORT for a luxurious and convenient experience in Matera.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 1092 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.65
Amenities: 9.28
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 10
L
laura • couple • us
10
2026-06-13 • via Nuitee
L
Lucia • family_with_children • ca
10
2026-06-13 • via Nuitee
P
Peter • extended_group • ch
10
Gerne wieder!
Pros:

Könnte nicht besser sein

Cons:

—

2026-06-12 • via Nuitee
T
Tomasz Domaradzki • couple • pl
10
2026-06-11 • via Nuitee
R
Robert • couple • at
9
2026-06-10 • via Nuitee
N
Nancy • couple • us
10
2026-06-09 • via Nuitee
M
Misbah • couple • gb
10
Beautiful location, great breakfast and very friendly staff.
2026-06-09 • via Nuitee
V
Virginia • couple • ca
10
2026-06-08 • via Nuitee
B
Bettina • couple • at
10
2026-06-07 • via Nuitee
B
Bosko • couple • at
10
Elegantes und hochwertiges Haus, zentral in Matera gelegen - hervorragende Gastfreundschaft
Pros:

Wahrscheinlich eines der eindrucksvollsten und schönsten Erlebnisse unserer ‚Reise-Karriere‘! Großartige Kommunikation, top Organisation - das Pianelle Resort mit einem wunderschönen Zimmer, das in den Stein von Matera geschlagen und zentral gelegen, war der perfekte Ausgangspunkt, um diese wunderbare Stadt zu erkunden. Tolles Service, ausgezeichnetes Frühstück und herzliche Gastfreundschaft! Ein neuer Fixstarter in unserem Portfolio!

Cons:

-

2026-06-06 • via Nuitee
D
Daniel • couple • ch
10
2026-06-06 • via Nuitee
C
Charbel • couple • ie
10
2026-06-06 • via Nuitee
S
Sebastian • solo_traveller • ar
9
Pros:

La ubicacion es la mejor, increible. Las habitaciones hermosas y el baño divino. Buen desayuno, buen bar. Matera es una ciudad increible y estar en un lugar tan estrategico es algo que vas a agradecer para moverte, ya que no es tan facil por las subidas y bajadas. Aca, abris la puerta de tu habitavion y estas en el centro del barrio de Sassi.

Cons:

Obviamente no podes llegar con tu auto al hotel, debes dejarlo en un estacionamiento que ellos te ofrecen luego una combi del lugar te lleva. Tuvimos el problema que el parking que nos habian indicacdo estaba lleno por lo cual no se levantaba la barrera y no habia nadie para asistirnos. Nos mandabamos mensajes con la administracion pero las indicaciones eran confusas y mas si estas detenido en un lugar entorpeciendo el trafico. Tuvimos que dar varias vueltas, intentamos mas de una vez entrar al estacionamiento, hasta que alguien del ligar nos indico otra entrada a otro piso donde todavia habia lugar. Mas alla de ese engorro, el resto espectacular. Alojense aca.

2026-06-06 • via Nuitee
D
Dominik • couple • ch
9
2026-06-06 • via Nuitee
M
Martin • family_with_children • at
7
Die Stadt macht den Unterschied, den Grund hier zu sein.
Pros:

Der Frühstücksraum ist bemüht, das Frühstück auch.

Ein klassisches Hotel, wo man nur einen Tag bleibt.

Cons:

Das Hotel per se ist gut und liegt ausgezeichnet, profitiert halt davon, dass man in diesem Ort eine Nacht bleiben muss, um die ganze Schönheit und Einzigartigkeit dieses Ensembles zu erleben.

Ohne dieser unglaublichen Stadt gibt es keinen Grund .

2026-06-05 • via Nuitee
M
Mariela • extended_group • ar
10
Pros:

Las habitaciones impecables

Cons:

Nada

2026-06-05 • via Nuitee
T
Tatsunosuke • couple • jp
9
伝統住居に現代的な設備で快適
Pros:

伝統的な石作りの建物だが、設備などはモダンで洗練された形となっており気持ちよく過ごせた。　ロケーションも素晴らしく美味しいレストランも周辺にあった。スタッフも皆フレンドリーだった。朝食も美味しかった。

2026-06-02 • via Nuitee
R
Rachael • couple • gb
10
Excellent from start to finish
Pros:

Everything - excellent service, friendly staff, amazing cave bedroom and fantastic location

Cons:

Nothing

2026-06-01 • via Nuitee
M
Maria Jose • couple • es
10
Lugar encantador con un personal amable y profesional
Pros:

Hemos disfrutado mucho

2026-06-01 • via Nuitee
A
Anna • family_with_children • ch
9
2026-05-31 • via Nuitee