Hotel Starc by Pierre & Vacances Premium

Hotels
•
Pierre & Vacances Hôtel
8.9 (5776 reviews)
Avinguda Meritxell 114 , Andorra la Vella , ad

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Safety deposit box
Soundproof rooms
Ski storage
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Cleanliness
Room Quality
Service

Categories

Cleanliness
8.48
The room cleanliness was mentioned positively, but concerns about housekeeping were noted.
Service
9.45
Guest highlighted excellent service, mentioning attentive staff and quick responsiveness.
Location
9.49
The location was frequently praised for its centrality and convenience.
Room Quality
8.94
Rooms were generally described as comfortable and well-appointed, although some had issues.
Amenities
8.47
Amenities like breakfast and water bottles were appreciated, but a heated pool was desired.
Value for Money
8.93
Overall perceived value was good, although some issues were noted.
Food and Beverage
8.48
Breakfast was mentioned positively but room service issues affected overall sentiment.
Overall Experience
8.95
Overall experience was favorable with a mix of good service and some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:09

Property Description

Central Location in Andorra la Vella
Hotel Starc by Pierre & Vacances Premium offers a prime location in the heart of Andorra la Vella. With air-conditioned rooms featuring free WiFi, private parking, and room service, guests can enjoy a comfortable stay just steps away from the city's attractions.

Ski Storage and Fine Dining
This 4-star hotel provides ski storage space for winter enthusiasts. After a day on the slopes, guests can indulge in delicious Mediterranean dishes at the restaurant or unwind with a cocktail at the bar, creating a perfect apres-ski experience.

Multilingual Staff and Outdoor Activities
The hotel's multilingual staff, fluent in Catalan, English, Spanish, and French, ensures top-notch service. Guests can explore the surrounding area through activities like hiking, skiing, and cycling, making it an ideal choice for adventure seekers.

Book your stay at Hotel Starc by Pierre & Vacances Premium for a memorable experience in Andorra la Vella!

Important information:

ARRIVAL:

24H Reception

TOURIST TAXES will be requested at your arrival. Amount per person (+16 years) and per night. As this is a government levy, that will never be charged within the total of the reservation, neither before the arrival.


BOOKING CONDITIONS:

When booking half board, please note that drinks are not included.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the service charge applies to all bookings and it is not refundable.

The room has a mini-bar (extra charge)

Main hotel's entrance access will be partially affected by some external street works:

- Pedestrian entrance - (through a pedestrian platform) from Avenida Mertixell - Calle de la Borda

- Vehicule access - from Calle Prat Primer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 5776 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.95
O
Oksana • couple • ua
10
Сервіс чудовий , за вийнятком додаткової оплати парко місця на території готелю
Cons:

Додаткова плата за парковку на території готелю

2026-04-04 • via Nuitee
X
xVila • solo_traveller • es
10
2026-04-04 • via Nuitee
G
Gloria • extended_group • es
7
Pros:

Amabilidad de trabajadores

Cons:

La luz de las habitaciones y que vinimos media pensión y siempre fue el mismo menú

2026-04-04 • via Nuitee
J
Josep Maria • couple • es
10
2026-04-04 • via Nuitee
V
Violeta • family_with_children • es
5
2026-04-04 • via Nuitee
G
Georgiana • couple • es
9
2026-04-04 • via Nuitee
Z
zaira • couple • es
10
Pros:

Ubicación,limpieza ,comodidad ,vistas

Cons:

El parking

2026-04-03 • via Nuitee
F
FARIS • solo_traveller • sa
8
Pros:

Location.
Well-lit room
Jacuzzi

Cons:

The windows don't fully open.
Some furniture needs some maintenance.

2026-04-03 • via Nuitee
R
Rebeca • family_with_children • es
7
PRECIO ELEVADO PARA LO QUE ME DIERON
Pros:

La localización era inmejorable, la habitación muy espaciosa y camas cómodas.

Cons:

Nuestra habitación tenía un olor fuerte a tubería, no tenía puerta en el baño y en el techo habia como si hubiera habido una avería en el piso de arriba y están desconchado, las vistas fatal a un callejón.

2026-04-03 • via Nuitee
G
Gomez • couple • es
10
espectacular mil gracias
Pros:

Los trabajadores muy majos y muy atentos todos

Cons:

podría un snak en la habitación

2026-04-02 • via Nuitee
T
Tjabering Reint • couple • nl
8
2026-04-02 • via Nuitee
M
Marc • couple • es
9
2026-04-02 • via Nuitee
C
Cristina • couple • es
10
2026-04-02 • via Nuitee
C
Carla • couple • es
9
Pros:

La habitación muy cómoda, el baño muy amplio y lo mejor fue la bañera de hidromasaje. El personal era muy agradable.

Cons:

La televisión muy antigua y el acceso al parking es incómodo

2026-04-02 • via Nuitee
N
Nil • couple • es
10
ideal
Pros:

tot

Cons:

el sopar millorable

2026-04-01 • via Nuitee
M
Mayer • couple • fr
10
2026-04-01 • via Nuitee
M
Marjan • couple • es
10
Pros:

La habitación es muy comoda.
La bañera de hidromasaje.
Amabilidad de los chicos de la recepción

Cons:

La obra que hay al lado !!

2026-04-01 • via Nuitee
M
Marta • couple • es
7
Pros:

Muy céntrico

Cons:

Limpieza, el baño no estaba muy limpio. Había pelos en la bañera de hidromasaje y la ducha estaba bastante sucia.

2026-03-31 • via Nuitee
B
BOUCHE • solo_traveller • fr
10
2026-03-31 • via Nuitee
J
joelle • couple • fr
10
C’était superbe je reviendrais dans cet hôtel
Pros:

Tout le personnel accueillant bon petit déjeuner et superbe restaurant nous avons très bien mangé c’est très raffiné les serveuses sont au top une petite mention pour un jeune homme qui nous a servi au restaurant le soir du 30 mars il était adorable et également la jeune fille qui nous a servi la veille

Cons:

RAS

2026-03-31 • via Nuitee