Hotel Starc by Pierre & Vacances Premium

Hotels
•
Pierre & Vacances Hôtel
8.9 (5776 reviews)
Avinguda Meritxell 114 , Andorra la Vella , ad

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Safety deposit box
Soundproof rooms
Ski storage
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Cleanliness
Room Quality
Service

Categories

Cleanliness
8.48
The room cleanliness was mentioned positively, but concerns about housekeeping were noted.
Service
9.45
Guest highlighted excellent service, mentioning attentive staff and quick responsiveness.
Location
9.49
The location was frequently praised for its centrality and convenience.
Room Quality
8.94
Rooms were generally described as comfortable and well-appointed, although some had issues.
Amenities
8.47
Amenities like breakfast and water bottles were appreciated, but a heated pool was desired.
Value for Money
8.93
Overall perceived value was good, although some issues were noted.
Food and Beverage
8.48
Breakfast was mentioned positively but room service issues affected overall sentiment.
Overall Experience
8.95
Overall experience was favorable with a mix of good service and some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:09

Property Description

Central Location in Andorra la Vella
Hotel Starc by Pierre & Vacances Premium offers a prime location in the heart of Andorra la Vella. With air-conditioned rooms featuring free WiFi, private parking, and room service, guests can enjoy a comfortable stay just steps away from the city's attractions.

Ski Storage and Fine Dining
This 4-star hotel provides ski storage space for winter enthusiasts. After a day on the slopes, guests can indulge in delicious Mediterranean dishes at the restaurant or unwind with a cocktail at the bar, creating a perfect apres-ski experience.

Multilingual Staff and Outdoor Activities
The hotel's multilingual staff, fluent in Catalan, English, Spanish, and French, ensures top-notch service. Guests can explore the surrounding area through activities like hiking, skiing, and cycling, making it an ideal choice for adventure seekers.

Book your stay at Hotel Starc by Pierre & Vacances Premium for a memorable experience in Andorra la Vella!

Important information:

ARRIVAL:

24H Reception

TOURIST TAXES will be requested at your arrival. Amount per person (+16 years) and per night. As this is a government levy, that will never be charged within the total of the reservation, neither before the arrival.


BOOKING CONDITIONS:

When booking half board, please note that drinks are not included.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the service charge applies to all bookings and it is not refundable.

The room has a mini-bar (extra charge)

Main hotel's entrance access will be partially affected by some external street works:

- Pedestrian entrance - (through a pedestrian platform) from Avenida Mertixell - Calle de la Borda

- Vehicule access - from Calle Prat Primer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 5776 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.95
V
valerie • couple • gf
8
Bien
Pros:

Nous apprêtions l emplacement et la grandeur de la chambre

Cons:

Le petit en dessous par rapport à d habitude et très peu d eau chaude dans la baignoire

2026-04-25 • via Nuitee
F
Fernando • couple • es
9
2026-04-25 • via Nuitee
J
Javier Go • solo_traveller • es
7
Pros:

Todo en general cumplo las expectativas

Cons:

El edificio de enfrente que están haciendo nuevo tapa un poco las vistas.

2026-04-24 • via Nuitee
O
ouassim • solo_traveller • tn
9
2026-04-24 • via Nuitee
C
Carles • couple • es
10
2026-04-24 • via Nuitee
F
Flies • solo_traveller • fr
9
À refaire
Pros:

Propre spacieux confortable bien situé au calme personnel très agréable

2026-04-23 • via Nuitee
J
Josep Maria • couple • es
10
2026-04-23 • via Nuitee
C
Carlos Leoncio • couple • es
10
Hotel ideal
Pros:

Limpieza impecable, insonorizado, ubicado en zona central de compras

Cons:

Nada

2026-04-23 • via Nuitee
J
Jean Paul • couple • fr
10
trés bel hotel ,chambre spacieuse et trés bien équipée
Pros:

Trés bien ,copieux

Cons:

rien du tout

2026-04-22 • via Nuitee
L
laurent • couple • fr
10
Hôtel est très confortable et très bien situé
Pros:

Très bon Accueil
Chambre très confortable et bien équipée

Cons:

Rien

2026-04-21 • via Nuitee
S
Steve • solo_traveller • de
10
2026-04-21 • via Nuitee
P
Pedro • couple • es
9
2026-04-21 • via Nuitee
M
MIGUEL • couple • es
6
Normal
Pros:

Ubicación , personal

Cons:

Baños , grifería.

2026-04-20 • via Nuitee
N
Nicole • family_with_children • pt
7
2026-04-20 • via Nuitee
C
Carlos • couple • es
5
2026-04-20 • via Nuitee
J
Josep • couple • es
10
2026-04-20 • via Nuitee
G
Grace Serrano • couple • ar
10
HERMOSO HOTEL Y MUY BUENA ATENCION!!!
Pros:

EXCELENTE ATENCION del personal, casi todos argentinos trabajando allí.- DESTACO especialmente a CAMILA en el restaurante por laas noches y a GREGORY.- TODA GENTE HERMOSA brindando muy buen atención.- La habitación con balcón preciosa y tranquila. LA COCINA del hotel es de EXCELENCIA GOURMET.-

Cons:

Me molestó que alojándonos tres noches sólo te brindan una botella de agua y 4 cápsulas de café, siendo que al reclamar te indican que si querés más día por día tenés que pedirlo. Entiendo no se condice que por tres noches tengan 2 personas una botellita de agua y tenga que molestar y/o molestarme en gestionar diariamente que me dejen algo más de agua. Aclaro que el minibar está vacío.-

2026-04-20 • via Nuitee
M
Marine • solo_traveller • fr
10
Juste parfait
Pros:

Le confort la propreté le personnel, le calme
C'est la 4 ème fois que nous venons et nous sommes toujours aussi satisfait

Cons:

Rien du tout

2026-04-20 • via Nuitee
P
Pedro • couple • es
10
2026-04-19 • via Nuitee
C
Carlos • couple • es
10
Amabilidad, Decoración, Espacio y Tranquilidad General de Alta Montaña
Pros:

Amabilidad y discreción del personal, decoración, espacio y tranquilidad general, en una ubicación perfecta dentro del casco urbano, pero a resguardo del movimiento general.

Cons:

La bañera de hidromasaje, estaba sucia debajo de las protecciones, y hacia mucho ruido, por lo que su uso no era agradable para otras habitaciones.

2026-04-19 • via Nuitee