Hotel Starc by Pierre & Vacances Premium

Hotels
•
Pierre & Vacances Hôtel
8.9 (5654 reviews)
Avinguda Meritxell 114 , Andorra la Vella , ad

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Safety deposit box
Soundproof rooms
Ski storage
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Cleanliness
Room Quality
Service

Categories

Cleanliness
8.48
The room cleanliness was mentioned positively, but concerns about housekeeping were noted.
Service
9.45
Guest highlighted excellent service, mentioning attentive staff and quick responsiveness.
Location
9.49
The location was frequently praised for its centrality and convenience.
Room Quality
8.94
Rooms were generally described as comfortable and well-appointed, although some had issues.
Amenities
8.47
Amenities like breakfast and water bottles were appreciated, but a heated pool was desired.
Value for Money
8.93
Overall perceived value was good, although some issues were noted.
Food and Beverage
8.48
Breakfast was mentioned positively but room service issues affected overall sentiment.
Overall Experience
8.95
Overall experience was favorable with a mix of good service and some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:09

Property Description

Central Location in Andorra la Vella
Hotel Starc by Pierre & Vacances Premium offers a prime location in the heart of Andorra la Vella. With air-conditioned rooms featuring free WiFi, private parking, and room service, guests can enjoy a comfortable stay just steps away from the city's attractions.

Ski Storage and Fine Dining
This 4-star hotel provides ski storage space for winter enthusiasts. After a day on the slopes, guests can indulge in delicious Mediterranean dishes at the restaurant or unwind with a cocktail at the bar, creating a perfect apres-ski experience.

Multilingual Staff and Outdoor Activities
The hotel's multilingual staff, fluent in Catalan, English, Spanish, and French, ensures top-notch service. Guests can explore the surrounding area through activities like hiking, skiing, and cycling, making it an ideal choice for adventure seekers.

Book your stay at Hotel Starc by Pierre & Vacances Premium for a memorable experience in Andorra la Vella!

Important information:

ARRIVAL:

24H Reception

TOURIST TAXES will be requested at your arrival. Amount per person (+16 years) and per night. As this is a government levy, that will never be charged within the total of the reservation, neither before the arrival.


BOOKING CONDITIONS:

When booking half board, please note that drinks are not included.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the service charge applies to all bookings and it is not refundable.

The room has a mini-bar (extra charge)

Main hotel's entrance access will be partially affected by some external street works:

- Pedestrian entrance - (through a pedestrian platform) from Avenida Mertixell - Calle de la Borda

- Vehicule access - from Calle Prat Primer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 5654 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.95
A
Alejandro • couple • es
10
2026-02-14 • via Nuitee
S
Serna • couple • es
9
2026-02-14 • via Nuitee
J
Joan • couple • es
7
2026-02-13 • via Nuitee
J
Julia • couple • es
10
Pros:

Las habitaciones súper amplias y muy bien ubicado

Cons:

La ducha muy difícil de manejar

2026-02-13 • via Nuitee
M
Marta • extended_group • es
10
Pros:

Todo! Céntrico,cómodo,limpio ..Hemos estado varias veces y volveremos.No defrauda!

2026-02-13 • via Nuitee
K
Kateryna • extended_group • ua
9
Recommended.
Pros:

Good location, very attentive staff, extremely clean, breakfasts are not very rich, but good.

Cons:

No bathrobes and slippers for such price.

2026-02-13 • via Nuitee
R
Raül • solo_traveller • es
9
2026-02-13 • via Nuitee
S
Sandra • couple • es
9
2026-02-12 • via Nuitee
A
Aguenier • couple • fr
9
Pros:

Genial, superbe hôtel, emplacement idéal..

Cons:

Rien

2026-02-12 • via Nuitee
E
Eva • family_with_children • es
8
Pros:

Si

2026-02-12 • via Nuitee
R
Rodrigo • couple • pt
10
2026-02-11 • via Nuitee
T
Trond • couple • no
8
2026-02-11 • via Nuitee
P
Pauline • solo_traveller • fr
6
Hôtel avec du potentiel, mais la qualité de service doit être revue. Tout comme le savoir-être.
Pros:

Le petit-déjeuner est très bien, mais c’est dommage que la salle soit si sombre (les trois quarts des spots éclairant le buffet sont grillés). En revanche, le buffet est de très bonne qualité.

Cons:

Dans la chambre, beaucoup de choses étaient cassées (support de douche, spots grillés qui clignotaient sans cesse, rideaux décrochés du rail, grosses traces de mains sur les fenêtres). La chambre à côté de la mienne était très bruyante : sans boules Quies, impossible de dormir. Sous la porte un jour de 4 cm qui vous laisse entendre tous les allers et venus des autres clients bruyants. Le personnel n’était pas très chaleureux : beaucoup de monde derrière le desk d’accueil, mais pas un « bonjour », pas un sourire, idem au petit déjeuner. Les SUV ne rentrent pas dans le parking. Une petite bouteille d'eau est votre disposition dans la chambre mais juste le premier jour, le reste du temps on vous laisse la bouteille vide. Nombreux détails bas de gamme.

2026-02-10 • via Nuitee
O
Oscar • couple • es
9
2026-02-10 • via Nuitee
M
Marta • couple • es
10
2026-02-09 • via Nuitee
M
Mathias • couple • fr
9
2026-02-09 • via Nuitee
M
Matias • solo_traveller • es
10
2026-02-08 • via Nuitee
M
Margarita • couple • ru
8
2026-02-08 • via Nuitee
M
Martí • couple • es
10
2026-01-29 • via Nuitee
J
Juanjo • couple • es
10
Pros:

El personal super amable,disponibles para cualquier cosa que necesite,la ubicación inmejorable,la comida buenísima,el buffet espectacular

Cons:

Todo perfecto,no se puede decir nada malo,lo recomendaré sin duda al que quiera venir a Andorra

2026-01-29 • via Nuitee