Hotel Starc by Pierre & Vacances Premium

Hotels
•
Pierre & Vacances Hôtel
8.9 (6260 reviews)
Avinguda Meritxell 114 , Andorra la Vella , AD
+376 810 030

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Hiking
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Cleanliness
Room Quality
Service

Categories

Cleanliness
8.48
The room cleanliness was mentioned positively, but concerns about housekeeping were noted.
Service
9.45
Guest highlighted excellent service, mentioning attentive staff and quick responsiveness.
Location
9.49
The location was frequently praised for its centrality and convenience.
Room Quality
8.94
Rooms were generally described as comfortable and well-appointed, although some had issues.
Amenities
8.47
Amenities like breakfast and water bottles were appreciated, but a heated pool was desired.
Value for Money
8.93
Overall perceived value was good, although some issues were noted.
Food and Beverage
8.48
Breakfast was mentioned positively but room service issues affected overall sentiment.
Overall Experience
8.95
Overall experience was favorable with a mix of good service and some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:09

Property Description

Central Location in Andorra la Vella
Hotel Starc by Pierre & Vacances Premium offers a prime location in the heart of Andorra la Vella. With air-conditioned rooms featuring free WiFi, private parking, and room service, guests can enjoy a comfortable stay just steps away from the city's attractions.

Ski Storage and Fine Dining
This 4-star hotel provides ski storage space for winter enthusiasts. After a day on the slopes, guests can indulge in delicious Mediterranean dishes at the restaurant or unwind with a cocktail at the bar, creating a perfect apres-ski experience.

Multilingual Staff and Outdoor Activities
The hotel's multilingual staff, fluent in Catalan, English, Spanish, and French, ensures top-notch service. Guests can explore the surrounding area through activities like hiking, skiing, and cycling, making it an ideal choice for adventure seekers.

Book your stay at Hotel Starc by Pierre & Vacances Premium for a memorable experience in Andorra la Vella!

Important information:

ARRIVAL:

24H Reception

TOURIST TAXES will be requested at your arrival. Amount per person (+16 years) and per night. As this is a government levy, that will never be charged within the total of the reservation, neither before the arrival.


BOOKING CONDITIONS:

When booking half board, please note that drinks are not included.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the service charge applies to all bookings and it is not refundable.

The room has a mini-bar (extra charge)

Main hotel's entrance access will be partially affected by some external street works:

- Pedestrian entrance - (through a pedestrian platform) from Avenida Mertixell - Calle de la Borda

- Vehicule access - from Calle Prat Primer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 6260 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.95
M
Miquel • couple • es
10
2026-09-12 • via Nuitee
S
Sami • couple • fr
1
Triste !
Pros:

NUL ! Mauvaise gestion

Cons:

Mauvaise gestion, pas sérieux et pas professionnel.

2026-09-12 • via Nuitee
M
M.Angeles • solo_traveller • es
9
2026-09-12 • via Nuitee
L
Ludovic • couple • fr
9
2026-09-12 • via Nuitee
N
Nerea • couple • es
10
Excelente hotel
Pros:

Es la segunda vez que nos alojamos en este hotel, nos encanta la tranquilidad del hotel y lo cómodo que es. Además tener bañera de hidromasaje en la habitación es un extra que no encanta. Sin duda repetiremos mas veces porque nos encanta.

2026-09-11 • via Nuitee
M
Mariano • couple • es
8
2026-09-11 • via Nuitee
M
Mickaelle • couple • fr
10
Agréable surprise
Pros:

Agréablement surprise par l'hôtel. Idéalement situé, chambre spacieuse avec un très grand lit :-) Propreté impécable (le critère le plus important pour moi), personnel gentil et souriant, le petit-déjeuner très bon. Le soir de notre arrivée nous avons dîné au restaurant de l'hôtel, et c'était également très bon. Quand je reviendrai à Andorre, je n'irai nulle part d'autre.

Cons:

RAS

2026-09-11 • via Nuitee
T
Toñy • couple • es
10
En Octubre nos vemos por 3ª vez❤️
Pros:

El alojamiento,habitaciones,instalaciones en general,limpieza,personal más que amable,Adrian nos dio una despedida de lo más cálida,desayuno,menús de cena y mediodía espectacular en cada plato,y el steak tartar de vaca vieja una locura de rico 🤤,en Octubre volveremos por 3ª vez🥰

Cons:

Por poner una pega él bacon es demasiado fino y se queda frío y duro enseguida,pero tampoco lo encuentro un inconveniente que me moleste en demasía.

2026-09-10 • via Nuitee
J
Jorge • couple • es
10
Todo perfecto.
Pros:

Cogimos alojamiento con media pensión, la habitación era impresionante, todo muy limpio y muy cómoda; el desayuno tenía mucha variedad y de mucha calidad, el gimnasio para ser de hotel era muy completo y lo mejor de todo fueron las cenas del restaurante del hotel, la calidad de los platos que incluía el menú de media pensión eran muy buenos.

Cons:

Nada, estaba todo perfecto.

2026-09-10 • via Nuitee
M
Martin • solo_traveller • es
10
2026-09-10 • via Nuitee
L
laury • couple • fr
10
Super séjour hôtel parfait bon emplacement
Pros:

La proximité du centre ville
Le confort de la chambre
La baignoire et douche

Cons:

Pas assez de chaînes à la tv et le parking trop petit pour notre voiture mais le personnel nous a trouvé rapidement une solution avec un autre parking à côté

2026-09-10 • via Nuitee
A
Alexis • couple • fr
9
2026-09-10 • via Nuitee
A
Alba • couple • es
10
2026-09-10 • via Nuitee
F
Francisco • couple • es
9
Hotel céntrico y con un plus de comodidad
Pros:

Lo amplia que era la habitación, la localización del hotel

Cons:

No hay nada a reflejar

2026-09-09 • via Nuitee
J
Julie • couple • gb
8
Amazing staff. Lovely room and great location.
Pros:

Excellent sized room. Very good location. Staff fabulous.

Cons:

Mini bar was not stocked. Air conditioning not very powerful.

2026-09-09 • via Nuitee
A
Aguilera • couple • es
10
Sorprendente
Pros:

Todo el alojamiento estaba perfecto, nada que pueda decir de este hotel! Sorprendente.

2026-09-09 • via Nuitee
J
Josep • couple • es
8
2026-09-08 • via Nuitee
N
Natalia • couple • es
7
2026-09-08 • via Nuitee
A
Apple • couple • gb
9
A good base to explore Andorra la Vella.
Pros:

The location was central, the staff helpful and pleasant, the parking easy.

Cons:

The cooked breakfast was cold and we sent it back. The cost was refunded.

2026-09-08 • via Nuitee
A
Albert • couple • es
10
Formidable
2026-09-07 • via Nuitee