Hotel Starc by Pierre & Vacances Premium

Hotels
•
Pierre & Vacances Hôtel
8.9 (6260 reviews)
Avinguda Meritxell 114 , Andorra la Vella , ad
+376 810 030

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Hiking
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Cons:
Cleanliness
Room Quality
Service

Categories

Cleanliness
8.48
The room cleanliness was mentioned positively, but concerns about housekeeping were noted.
Service
9.45
Guest highlighted excellent service, mentioning attentive staff and quick responsiveness.
Location
9.49
The location was frequently praised for its centrality and convenience.
Room Quality
8.94
Rooms were generally described as comfortable and well-appointed, although some had issues.
Amenities
8.47
Amenities like breakfast and water bottles were appreciated, but a heated pool was desired.
Value for Money
8.93
Overall perceived value was good, although some issues were noted.
Food and Beverage
8.48
Breakfast was mentioned positively but room service issues affected overall sentiment.
Overall Experience
8.95
Overall experience was favorable with a mix of good service and some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:09

Property Description

Central Location in Andorra la Vella
Hotel Starc by Pierre & Vacances Premium offers a prime location in the heart of Andorra la Vella. With air-conditioned rooms featuring free WiFi, private parking, and room service, guests can enjoy a comfortable stay just steps away from the city's attractions.

Ski Storage and Fine Dining
This 4-star hotel provides ski storage space for winter enthusiasts. After a day on the slopes, guests can indulge in delicious Mediterranean dishes at the restaurant or unwind with a cocktail at the bar, creating a perfect apres-ski experience.

Multilingual Staff and Outdoor Activities
The hotel's multilingual staff, fluent in Catalan, English, Spanish, and French, ensures top-notch service. Guests can explore the surrounding area through activities like hiking, skiing, and cycling, making it an ideal choice for adventure seekers.

Book your stay at Hotel Starc by Pierre & Vacances Premium for a memorable experience in Andorra la Vella!

Important information:

ARRIVAL:

24H Reception

TOURIST TAXES will be requested at your arrival. Amount per person (+16 years) and per night. As this is a government levy, that will never be charged within the total of the reservation, neither before the arrival.


BOOKING CONDITIONS:

When booking half board, please note that drinks are not included.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the service charge applies to all bookings and it is not refundable.

The room has a mini-bar (extra charge)

Main hotel's entrance access will be partially affected by some external street works:

- Pedestrian entrance - (through a pedestrian platform) from Avenida Mertixell - Calle de la Borda

- Vehicule access - from Calle Prat Primer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 6260 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 8.95
B
Bill • couple • gb
10
Incredible! Recommend to anyone!
Pros:

Jacuzzi bath, best sleep in years, service in Coure Restaurant (especially Gregory), guy on reception who had to rescue us for parking.

Cons:

Property address for TomTom incorrect as it led to pedestrianised street

2026-08-29 • via Nuitee
M
Muriel • solo_traveller • fr
10
Pros:

L'hôtel en lui même et hyper bien situé

Cons:

RAS

2026-08-29 • via Nuitee
M
Malcolm97211 • solo_traveller • fr
9
Impeccable
Pros:

L'approximite des commerces
L'hôtel dans son ensemble et surtout le confort dans la chambre et le calme

Cons:

parking payant dans les alentours . Et tres cher !

Un prix client parking serait le bienvenue

2026-08-29 • via Nuitee
D
Delphine • solo_traveller • fr
8
2026-08-28 • via Nuitee
S
Slawomir Piwko • family_with_children • pl
6
Pros:

-breakfast was excellent, great choice of food, vegetables and sweets.
-whirlpool bathtub in the bathroom

Cons:

I booked a twin room with 2 separate beds. I even received an email confirmation that it will be arranged for me. Unfortunately I got a double room because stuff informed me that there were no more twins. it was possible to change the bed linen into two sets, but no one wanted to do it. The only thing I got was, after several requests, just a duvet cover, which I had to put on the blanket myself. no one separated the beds

2026-08-28 • via Nuitee
J
jamois • solo_traveller • fr
9
2026-08-28 • via Nuitee
J
JEAN • extended_group • fr
8
2026-08-28 • via Nuitee
A
Abdelmalik • extended_group • ma
9
Un congé agréable
Pros:

Service emplacement

Cons:

Rien à part le prix qui est un peu élevé

2026-08-28 • via Nuitee
S
SANGERMAN • couple • es
9
La estancia ha estado bien, el personal de recepción es excelente. La limpieza de la habitación no ha sido muy buena y e
Pros:

El punto donde se encuentra.
El personal de recepción es excelente

Cons:

La limpieza deja un poco que desear y el cambio de toallas es decepcionante

2026-08-28 • via Nuitee
J
José Manuel • solo_traveller • es
10
2026-08-28 • via Nuitee
J
Javier David • extended_group • es
10
Pros:

Muy nuevo, cómodo y bien ubicado

2026-08-28 • via Nuitee
P
patrick • solo_traveller • fr
10
Excellent hôtel où je retournerai
Pros:

La qualité de l’hôtel et la serviabilité du personnel à l’accueil

Cons:

Les serveurs du restaurant devraient être un peu plus souriant.

2026-08-27 • via Nuitee
O
Oriol • family_with_children • es
9
Molt bona qualitat preu
Pros:

Amolitud de la habitació i comoditat. Molt ben situat

Cons:

La tele va per internet i es va congelant la imatge. No és res destacable però per dir algo

2026-08-27 • via Nuitee
S
Sandra • solo_traveller • es
10
Pros:

la localització i les habitacions

Cons:

llàstima que hi havia obres davant

2026-08-27 • via Nuitee
M
Meritxell • solo_traveller • es
10
Simplement PERFECTE
Pros:

Tot. Habitació molt gran. Un bany gran i Perfecte. Hotel luxós i net. Ubicació immillorable. Personal molt atent

Cons:

-

2026-08-27 • via Nuitee
F
Friso • couple • nl
10
Mooi schoon ruime kamers.
2026-08-27 • via Nuitee
S
Sánchez Ibáñez • couple • es
10
2026-08-27 • via Nuitee
C
Cedric • couple • fr
10
Très bon séjour
Pros:

Le cadre et son emplacement

Cons:

Rien

2026-08-27 • via Nuitee
C
CARLES • family_with_children • es
6
Pros:

DESAYUNO CORRECTO, POCA VARIEDAD DE PLATOS CALIENTES

Cons:

EN LA HABITACIÓN POCA LUZ ARTIFICIAL, PARECIA PENUMBRA, LA CAMA A LA QUE TE MOVIAS PARECIA QUE TENIA PENDOIENTE , CASI TE CAIAS, SI TE QUEDABAS EN MEDIO PERFECTO, PERO AL MOVER TE HACIA BAJADA. LA TERCERA CAMA NO ERA UNA CAMA SINO UN PLEGATIN.

2026-08-27 • via Nuitee
G
gaetan • family_with_children • fr
5
Pros:

L’hôtel est très bien dommage de pas préciser le bruit de cette immeuble en construction !!!

Cons:

Nous avons été réveillé à 8h00 du matin à cause d’un immeuble en construction en face de la chambre.
Et non c’est pas des travaux dans la rue.
Merci à l’équipe d’avoir accepté de m’offrir les petits déjeuner

2026-08-27 • via Nuitee