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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Business center
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Heating
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Modern Amenities
citizenM Chicago Downtown offers a contemporary stay with high-tech features like iPads in every room and free WiFi throughout the property. Enjoy a seamless experience with a 24-hour front desk and a business center for your convenience.
Vibrant Social Spaces
Unwind in style at the shared lounge or grab a drink at the trendy bar. The on-site restaurant serves up delicious meals, perfect for satisfying your cravings after a day of exploring the city.
Prime Location
Situated in the heart of Chicago, this 4-star hotel is just a stone's throw away from popular attractions like Millennium Station and the stunning Ohio Street Beach. Book your stay at citizenM Chicago Downtown for a memorable and convenient experience.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
Breakfast is available from 6am to 11am at $18.95 plus taxes.
Late check-out fee from 2pm is $69 plus taxes.
The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Blackout blind was great for getting some good rest
I find the whole citizenM brand to be trying a bit too hard.
Location, patio and 24/7 restaurant
The rooms were extremely small for two people and no top sheet. You cannot go around the bed so we rotated the pillows orientation during the first night as suggested by the hotel, but housekeeping did not keep the same orientation. AC was also leaking all over the floor.
The location of the hotel was walking distance to everything. The room was small, but that didn't bother me because my sister and I were out and about most of the day. The room was just right for showering and sleeping. The breakfast was amazing! Ebony was so helpful and made sure I was well taken care of during my stay. Jay was very nice and made sure I had delicious drinks while sitting at the bar.
No complaints :)
The location and price were great. I’ve been to Chicago before and this hotel is right in downtown, great walking distance of food, attractions, and stores. The decor and style of the hotel is great!
The only dislike I have was my first room had water leakage. Besides that I had no problems
Location
NA
Clean property but quiet small rooms. Staff helpful and friendly. Good location.
The location was convenient and close to great shopping and restaurants. Love how close you are to the water.
The no early check in, even for status Marriott members. The rooms are incredibly tiny and should be better advertised to the public. Had I had known how small the rooms are, I never would have booked there and paid the per night fee. Too small for two adults, bed was pushed against the wall so you have to climb over the other person. No place to put luggage, vanity tiny and no space for two people to get ready simultaneously. No privacy at well. The sheer curtain is not providing any sense of privacy.
Un hotel super moderno, confortable y bien ubicado, a paso de todo! El diseño y la decoración es hermosa!! Un diez.
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