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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Business center
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Heating
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Amenities
citizenM Chicago Downtown offers a contemporary stay with high-tech features like iPads in every room and free WiFi throughout the property. Enjoy a seamless experience with a 24-hour front desk and a business center for your convenience.
Vibrant Social Spaces
Unwind in style at the shared lounge or grab a drink at the trendy bar. The on-site restaurant serves up delicious meals, perfect for satisfying your cravings after a day of exploring the city.
Prime Location
Situated in the heart of Chicago, this 4-star hotel is just a stone's throw away from popular attractions like Millennium Station and the stunning Ohio Street Beach. Book your stay at citizenM Chicago Downtown for a memorable and convenient experience.
We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
Breakfast is available from 6am to 11am at $18.95 plus taxes.
Late check-out fee from 2pm is $69 plus taxes.
The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
I like how they set up the decor in the lobby for the guests. Also the view out on the deck was nice as well.
They don't have the coolest air conditioning on really hot days. We had to get a box fan. The shower didn't get hot enough or enough water pressure n the tv barely worked.
Great location
Rooms very small
The tv did not work and the room was dripping water
The tv working.
CitizenM en plein cœur de Chicago. L’emplacement est magnifique et parfait pour découvrir la ville quelques jours.
Very cool space-significantly cooler than me. I loved the lounges and outdoor patio. The LED lights in the room were fun to play with.
No free coffee or tea. Something so inexpensive made a huge impact on our morning. No way to use the bathroom at night without disturbing my partner (lights).
The lobby was a nice space, the bed was very comfortable, great staff very accommodating
Rooms were on the smaller size for the price
day and night curtains
shower curtain doesn't stop the water spreading in bathroom, bedside tables can be a little bigger
Breakfast was great, The ambience of the hotel was perfect! The staff exceeded my expectations. The hotel location was in the heart of downtown, walking distance to all the restaurants and activities. I will definitely book again.
No valet parking.
Perfect location. Near Michigan Avenue and the river.
We liked everything about it
The location was wonderful. Walking distance to everything. I didn't mind the cute bed at all. Me and my fiance slept with our feet towards the TV so we didn't have to crawl over each other. The bed is huge .
The bar staff act like you are regulars. Didn't explain anything about food. Zero personality. There was one girl on the very first day that was really nice but she was going on vacation so we didn't see her anymore. The women were at least nice to my fiance. Maybe because he was paying.
La ubicación, muy moderno
La habitación un poco chica
No use el restaurante.
La habitación es muy caliente por las noches.
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