Casa Balam

Hotels
8.2 (50 reviews)
Punta allen #41 , Cancun , MX

Facilities

Free WiFi
Luggage storage
Designated smoking area
Street parking
Wheelchair accessible
Outdoor furniture
Front desk (limited hours)
Tours/ticket assistance
Water dispenser
Well-lit path to entrance

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, communal living room, and tour/ticket assistance for a seamless stay.

Featured Amenities
Benefit from luggage storage and a water dispenser to enhance your experience at Casa Balam.

Comfortable Accommodations
Relax in one of the 10 air-conditioned guestrooms with free Wi-Fi, satellite TV, and daily housekeeping.

Experience the best of Cancun at Casa Balam, conveniently located near major attractions such as Mercado 23 and Las Palapas Park. Book now for an unforgettable stay.

Important information:

* No pets and no service animals are allowed at this property.
* Cashless payment methods are available for all transactions.
* Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 50 reviews
M
Montserrat
6
Pros:

This property is noisy. People on their phones until late on the hallway. It’s ok if you are going to spend a cheap night or two but not more than that. They don’t have a wardrobe where to keep your clothes/luggage. Their safety box wasn’t working. Shower had mold and smelled terribly bad when turning the water on. Staff on the other hand were lovely, took my luggage upstairs (no lift) and offered me coffee every time I went in or out of the property.

2024-02-13 via Nuitee
T
Tom
10
Pros:

Very happy with the stay and services.

2024-02-09 via Nuitee
H
Hugo family
10
Pros:

El hotel es sencillo para pasar una sola noche, el personal muy atentos y los cuartos pequeños pero limpios y es conveniente porque está cerca de la terminal del ADO y centro de Cancún cerca del mercado 23 que lo recomendamos para hacer las últimas compras.

2024-01-21 via Nuitee
F
Funky
10
Pros:

Es un hotel sencillo para descansar a un bajo costo. Sus habitaciones cuentan con ventilador, aire acondicinado y un pequeño frigobar. Nada ostentoso, muy básico pero extremadamente funcional. Se encuentra a 10 min caminando de ado cancun centro.

2024-01-15 via Nuitee
K
Komal family
6
Pros:

It was clean place but the Hotel wanted the payment in Cash only, he was not ready to take Credit Card, The location of Hotel was in a bit sketchy neighbourhood so not very safe I would say, The locker wasn't working so we have take our passports wherever we go.

2024-01-10 via Nuitee
W
Wassim friends
10
Pros:

I really enjoyed my experience in this hotel. The staff is friendly and the hotel is very clean.

2024-01-03 via Nuitee
S
Sophie
10
Bon rapport qualité prix proche station de bus
Pros:

Bon rapport qualité-prix. Proche terminal de bus ADO. Proche resto, animation. Personnel attentionné. Nous étions en retard, il a communiqué avec nous par whats ap, nous a laissé les clés et le code dans une boite a clés et est venu dès qu'il a pu. Calme. Draps tout doux. Eau chaude et pression dans la douche. Belle terrasse en avant.

2023-12-31 via Nuitee
T
Tina partner
8
Pros:

Für einen Zwischenstopp um mit dem ADO weiter zu fahren ideal.

2023-12-29 via Nuitee
L
LUCIMAR DE
10
Boa
Pros:

Faltou somente bebidas no frigobar

2023-12-26 via Nuitee
E
Evelio
10
Pros:

Not a long stay but it was great

2023-12-25 via Nuitee
E
EUGENIA family
4
Pros:

Deteriorado, mal funcionamiento del baño mohoso y sin ventilacion

2023-12-17 via Nuitee
M
Maryse partner
6
Pros:

A voir les photos, on s'attend à quelque chose de plus grand.
La chambre est vraiment basique.
Pas de chaise ni de table, le meuble de la salle de bain est vraiment vetuste.
Le côté positif est le café et l'eau à disposition.

2023-12-04 via Nuitee
D
David
10
Pros:

Excelente lugar para hospedarse, cómoda, ordenada y buena atención. Cerca al terminal ADO y mercado 28.

2023-11-19 via Nuitee
V
Verified traveler
6
Pros:

En cuanto a servicio y limpieza muy bien lo único es q cobran por el lavado de las toallas que el mismo hotel da y pues eso debe ser parte del servicio q hotel da.

2023-11-14 via Nuitee
M
María Karina
10
Pros:

Me encantó

2023-11-03 via Nuitee
P
Patricio
8
Comodo
Pros:

Bonito hotel sencillo y comodo, la atencion del personal de recepción excelente te dan cafe y te sin costo y muy amables

2023-10-22 via Nuitee
K
katia osorio
2
Pros:

No hice check in en la propiedad.

2023-10-20 via Nuitee
F
Fernando
6
Pros:

El personal es muy amable, el hotel es bonito y tranquilo. La habitación es amplia, el mobiliario se ve algo gastado y las del lavamanos del baño estaban dañadas y había fuga de agua, sólo es cuestión de algunos detalles de mantenimiento.

2023-09-13 via Nuitee
I
Isai
10
Pros:

Con las comodidades y servicios necesarios para tu estancia.

2023-09-04 via Nuitee
G
Gaffurbek
2
Pros:

Schrecklich

2023-08-31 via Nuitee