This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Convenient Amenities
Enjoy complimentary wireless internet access, communal living room, and tour/ticket assistance for a seamless stay.
Featured Amenities
Benefit from luggage storage and a water dispenser to enhance your experience at Casa Balam.
Comfortable Accommodations
Relax in one of the 10 air-conditioned guestrooms with free Wi-Fi, satellite TV, and daily housekeeping.
Experience the best of Cancun at Casa Balam, conveniently located near major attractions such as Mercado 23 and Las Palapas Park. Book now for an unforgettable stay.
* No pets and no service animals are allowed at this property.
* Cashless payment methods are available for all transactions.
* Contactless check-out is available.
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Service animals not allowed
Contactless check-out is available
Pets not allowed
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Service animals not allowed
Contactless check-out is available
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Cashless transactions are available
Masks are available to guests
No elevators
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property does not offer onsite COVID-19 testing
Property is cleaned with disinfectant
Social distancing measures are in place
Protective clothing is available to guests
Private host property
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Property does not require health documentation at check-in
Shield between guests and staff in main contact areas
This property is noisy. People on their phones until late on the hallway. It’s ok if you are going to spend a cheap night or two but not more than that. They don’t have a wardrobe where to keep your clothes/luggage. Their safety box wasn’t working. Shower had mold and smelled terribly bad when turning the water on. Staff on the other hand were lovely, took my luggage upstairs (no lift) and offered me coffee every time I went in or out of the property.
Very happy with the stay and services.
El hotel es sencillo para pasar una sola noche, el personal muy atentos y los cuartos pequeños pero limpios y es conveniente porque está cerca de la terminal del ADO y centro de Cancún cerca del mercado 23 que lo recomendamos para hacer las últimas compras.
Es un hotel sencillo para descansar a un bajo costo. Sus habitaciones cuentan con ventilador, aire acondicinado y un pequeño frigobar. Nada ostentoso, muy básico pero extremadamente funcional. Se encuentra a 10 min caminando de ado cancun centro.
It was clean place but the Hotel wanted the payment in Cash only, he was not ready to take Credit Card, The location of Hotel was in a bit sketchy neighbourhood so not very safe I would say, The locker wasn't working so we have take our passports wherever we go.
I really enjoyed my experience in this hotel. The staff is friendly and the hotel is very clean.
Bon rapport qualité-prix. Proche terminal de bus ADO. Proche resto, animation. Personnel attentionné. Nous étions en retard, il a communiqué avec nous par whats ap, nous a laissé les clés et le code dans une boite a clés et est venu dès qu'il a pu. Calme. Draps tout doux. Eau chaude et pression dans la douche. Belle terrasse en avant.
Für einen Zwischenstopp um mit dem ADO weiter zu fahren ideal.
Faltou somente bebidas no frigobar
Not a long stay but it was great
Deteriorado, mal funcionamiento del baño mohoso y sin ventilacion
A voir les photos, on s'attend à quelque chose de plus grand.
La chambre est vraiment basique.
Pas de chaise ni de table, le meuble de la salle de bain est vraiment vetuste.
Le côté positif est le café et l'eau à disposition.
Excelente lugar para hospedarse, cómoda, ordenada y buena atención. Cerca al terminal ADO y mercado 28.
En cuanto a servicio y limpieza muy bien lo único es q cobran por el lavado de las toallas que el mismo hotel da y pues eso debe ser parte del servicio q hotel da.
Me encantó
Bonito hotel sencillo y comodo, la atencion del personal de recepción excelente te dan cafe y te sin costo y muy amables
No hice check in en la propiedad.
El personal es muy amable, el hotel es bonito y tranquilo. La habitación es amplia, el mobiliario se ve algo gastado y las del lavamanos del baño estaban dañadas y había fuga de agua, sólo es cuestión de algunos detalles de mantenimiento.
Con las comodidades y servicios necesarios para tu estancia.
Schrecklich
Your guide to the flawless travel experience