Motel One Innsbruck

Hotels
8.7 (2370 reviews)
1 Südbahnstraße Top 1 , Innsbruck , at
+43 512 2193530

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Small rooms
Long wait times at check-in
Limited breakfast options

Categories

Cleanliness
8.41
The hotel is clean, but there were some complaints about maintenance and noise during the stay.
Service
9.38
The staff was friendly and accommodating, though some service issues were noted with long waiting times.
Location
9.42
The hotel's location is ideal, being close to the train station and central attractions.
Room Quality
8.37
Rooms were generally well appointed, but some were considered small with limited storage space.
Amenities
8.9
Good amenities available, but some highlighted lacking features like a mini-fridge.
Value for Money
8.36
Some guests felt the price did not justify the quality of service received.
Food and Beverage
7.91
Breakfast options were limited and caused overcrowding, affecting the dining experience.
Overall Experience
8.88
Despite some drawbacks, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Prime Location in Innsbruck
Situated just 200 meters from Innsbruck Central Station, Motel One Innsbruck offers convenience and accessibility to key attractions.

Modern Amenities and Comfort
The hotel boasts non-smoking rooms with flat-screen TVs, private bathrooms, and city views in select rooms. Enjoy free WiFi, a terrace, and a bar for relaxation.

Multilingual Staff and Exceptional Service
With a multilingual team fluent in German, English, Spanish, and Croatian, guests can expect top-notch service and assistance round the clock.

Ready to experience comfort and convenience in Innsbruck? Book your stay at Motel One Innsbruck now!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Location

Guest Reviews

8.7
Based on 2370 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
A
Angelika • couple • at
8
2026-08-29 • via Nuitee
B
Brigitte • extended_group • at
9
Motel One Innsbruck - Top Adresse - gerne wieder
Pros:

Das Motel One liegt optimal zum Bahnhof und für Besichtigungen. In wenigen Minuten ist man in der Altstadt. Die Zimmer sind klein aber für Kurzurlaube bestens geeignet. Das Frühstück ist außergewöhnlich abwechslungsreich, das Gebäck hervorragend. Frühstücksraum im 13. Stock mit herrlicher Aussicht. Der Frühstücksraum wird abends als Rooftop Bar genutzt. Optimal! Hervorheben möchte ich dort auch die unglaubliche Gin Auswahl und die extrem freundliche und kompetente Betreuung durch Dani. Wir haben uns wirklich sehr wohl gefühlt.

Cons:

Ungewöhnlich und gewöhnungsbedürftig war, dass die einzig frei zugängliche Toilette im 12. Stock nur mit einer extra Karte, die es nur an der Rezeption im EG oder an der Bsr gab, benutzt werden konnte. Aber das liegt vielleicht an der Nähe zum Bahnhof, damit nicht Fremde Personen die Toilette Anlage benutzen und verschmutzen.

2026-08-29 • via Nuitee
P
Pepping • solo_traveller • nl
8
Lekker dicht in de stad en meteen aan het station.
Pros:

Bar op de 13e etage met uitzicht over de stad.

Cons:

Niet dat het tegen viel, want ik wist wat ik geboekt had. Maar gewoon de basis faciliteiten waren aanwezig. Geen uitgebreid hotel.

2026-08-29 • via Nuitee
J
Jelle • solo_traveller • nl
8
2026-08-29 • via Nuitee
G
Günter • couple • at
9
2026-08-29 • via Nuitee
E
ELISABETTA • solo_traveller • it
6
Comodo come posizione personale non troppo simpatico. Solo il personale alla reception era veramente molto disponibile
Pros:

Vicinanza alla stazione

Cons:

Il personale addetto alla prima colazione l’ho trovato non accogliente. La colazione era dalle 7 alle 10, ma alle 9.40 passavano tra i tavoli a dare l’ultimatum senza un sorriso. La pulizia delle camere lasciava a desiderare.

2026-08-29 • via Nuitee
C
Charanjit • solo_traveller • gb
10
2026-08-29 • via Nuitee
P
Peter • couple • at
8
2026-08-29 • via Nuitee
A
Angelika • solo_traveller • at
8
2026-08-29 • via Nuitee
M
Mirko • couple • it
9
2026-08-29 • via Nuitee
F
Florence • couple • be
10
2026-08-29 • via Nuitee
S
Susanne • couple • de
8
2026-08-29 • via Nuitee
M
Marion • solo_traveller • au
8
Great stay with excellent location!
Pros:

This property was in a great location, about 100m from Innsbruck HBF making the city and outlying areas very reachable. It also had a lovely breakfast/bar area on the top floor with great views.

Cons:

Nil tea/coffee making facilities in room.

2026-08-29 • via Nuitee
A
Argentina • solo_traveller • ro
10
O alegere inspirata!
Pros:

Hotel extraordinar, se afla în continuarea gării centrale, curat, elegant, 3 lifturi silențioase, camera eleganta la etajul 10, pe colt a fost superba! Patul comod, totul curat, etajul 13 unde se afla barul și se i-a micul dejun este superb! Personal zâmbitor și primitor, am lăsat bagajele depozitate cât am avut nevoie,, foarte aproape de centru, de Arcul de triumf, de cazinou. Atenție dacă doriți să folosiți bus-ul hope on hope se poate lua din față garii, peronul din mijloc, este autobuzul S, noi am pierdut o ora căutând-l, pe cine întrebam ne indica alt loc, nu prea știa cineva de unde se poate lua. Dimineața, apa, ceaiul și cafeaua erau gratis, apoi peste zi doar apa pe care noi o ceream la etajul 13 și ni se servea apa de la robinet peste care puneam gheata. Mic dejun nu am avut dar am văzut ca pentru servire existau de toate.

Cons:

Noi am stat doar doua nopți și ne-am descurcat cu hainele direct din bagaj dar dacă aveți sejur mai lung va fi mai greu. Recomand managerului sa doteze camera cu mai multe umerașe pentru haine, poate chiar un cuier.
Poate îmi spune și mie cineva unde se află apa de băut la dispoziția clientului deoarece dacă întrebam la recepție ni se spunea ca sus și dacă întrebam la bar sus ni se spunea ca în camera. În camera nu aveam, asa ca m-am întrebat dacă nu cumva nu a existat o camera separata unde sa găsim apa.

2026-08-28 • via Nuitee
I
Iris • solo_traveller • de
9
Tolle Urlaubstage in einem schönen Hotel!
Pros:

Die Lage des Motel One ist super, direkt am Busbahnhof und nicht weit weg von der Altstadt.
Die Zimmer sind okay. Das leckere Frühstücksbuffet gibt es im 13. Stock mit sehr schönen Aussichten! Das Personal ist sehr freundlich!

Cons:

Wer einen leichten Schlaf hat, könnte bei geöffnetem Fenster von den Straßen- und Bahnhofsgeräuschen gestört werden!

2026-08-28 • via Nuitee
H
Heike • extended_group • de
9
Sehr schöner Aufenthalt in einer schönen Stadt
Pros:

Es war alles zu unserer Zufriedenheit, tolle Bar

Cons:

Es gab nichts zu beanstanden

2026-08-28 • via Nuitee
A
amany • family_with_children • il
8
2026-08-28 • via Nuitee
K
Katharina • couple • it
8
Pros:

Roof Top Bar

Cons:

Strassenlärm

2026-08-28 • via Nuitee
Y
Yvonne • solo_traveller • ch
8
Pros:

Aussicht
Möglichkeit Koffer länger zu lagern

Cons:

Frühstück könnte reichhaltiger sein

2026-08-28 • via Nuitee
N
Norbert • solo_traveller • de
9
2026-08-28 • via Nuitee