Motel One Innsbruck

Hotels
8.7 (1781 reviews)
1 Südbahnstraße Top 1 , Innsbruck , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Small rooms
Long wait times at check-in
Limited breakfast options

Categories

Cleanliness
8.41
The hotel is clean, but there were some complaints about maintenance and noise during the stay.
Service
9.38
The staff was friendly and accommodating, though some service issues were noted with long waiting times.
Location
9.42
The hotel's location is ideal, being close to the train station and central attractions.
Room Quality
8.37
Rooms were generally well appointed, but some were considered small with limited storage space.
Amenities
8.9
Good amenities available, but some highlighted lacking features like a mini-fridge.
Value for Money
8.36
Some guests felt the price did not justify the quality of service received.
Food and Beverage
7.91
Breakfast options were limited and caused overcrowding, affecting the dining experience.
Overall Experience
8.88
Despite some drawbacks, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Prime Location in Innsbruck
Situated just 200 meters from Innsbruck Central Station, Motel One Innsbruck offers convenience and accessibility to key attractions.

Modern Amenities and Comfort
The hotel boasts non-smoking rooms with flat-screen TVs, private bathrooms, and city views in select rooms. Enjoy free WiFi, a terrace, and a bar for relaxation.

Multilingual Staff and Exceptional Service
With a multilingual team fluent in German, English, Spanish, and Croatian, guests can expect top-notch service and assistance round the clock.

Ready to experience comfort and convenience in Innsbruck? Book your stay at Motel One Innsbruck now!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1781 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
P
Patricia couple de
9
2026-06-06 via Nuitee
F
Fiona couple at
10
2026-06-06 via Nuitee
V
Vidyanand solo_traveller in
7
Pros:

Location of the hotel. Staff was very helpful.

Cons:

Room size too small

2026-06-06 via Nuitee
D
Dominique solo_traveller ch
10
2026-06-06 via Nuitee
J
Jasmine extended_group gb
8
2026-06-06 via Nuitee
I
Iris solo_traveller de
9
2026-06-05 via Nuitee
R
Roland couple at
9
2026-06-05 via Nuitee
M
Michael solo_traveller at
8
2026-06-05 via Nuitee
R
Roberto solo_traveller it
10
2026-06-05 via Nuitee
A
Alfred couple it
9
...sonst war es perfekt, danke
Cons:

Der Hotel - Parkplatz in der Tiefgarage war schon ziemlich heftig!!

2026-06-05 via Nuitee
J
Johanna solo_traveller de
8
Pros:

Motel one. Man weiß, was man kriegt.

Cons:

Im Eingangsbereich saßen viele junge Menschen (20?), die ihre McDonald Menues verspeisten. Gibt es bei MC Donalds keine Essbereiche mehr? Überall roch es nach Pommes und Burger. Ich finde, der Eingangsbereich sollte ein Eingangsbereich bleiben und nicht wie ein Fastfood Restaurant aussehen.

2026-06-04 via Nuitee
P
Prof. Dr. Thiel solo_traveller de
10
Pros:

Frühstücklocation auf der Dachterrasse mit Rundumblick auf die Berge!

2026-06-04 via Nuitee
R
Romana couple at
10
Eine Herzensempfehlung
Pros:

Wir haben uns anlässlich des Gigi's D'Agostino-Konzerts (welches in der Olympiahalle hätte stattfinden sollen ;)), in Verbindung mit einem Städtetrip fürs Motel One entschieden.
Unsere Vorstellungen wurden übertroffen. Besonders überrascht hat uns das Bett, es war sooo bequem. Das Frühstücksangebot war sensationell,
hier hat es uns, als Vegetarier/Veganerin, nichts gefehlt. Das Personal war super freundlich und hilfsbereit. Kurz gesagt: "Eine Herzensempfehlung".

Cons:

Keine Angabe möglich :).

2026-06-04 via Nuitee
C
Christian solo_traveller de
10
2026-06-04 via Nuitee
L
Laura Nora solo_traveller ar
7
Pros:

La ubicación es buena por su cercanía a la estación de trenes, 200 mtrs , las vistas desde el comedor desayunador muy hermosas pero no se tiene en cuenta el hecho de ser usuario Genius 3 de Booking ya que por ser tan caro no consideraron incluir el desayuno y cobraron 17 euros por persona cada día, terminamos gastando más de 100 euros.
A Booking no lo tienen en cuenta

Cons:

La habitación de medidas regulares y no poseía un armario para guardar algunas prendas y cosas

2026-06-03 via Nuitee
R
Romina couple ar
8
Muy buena ubicación,
Pros:

La ubicación del hotel es excelente, llegamos en tren y el hotel esta justo en la estación de muy fácil acceso. También esta muy cerca de los centros de interés.
La habitación estaba limpia y las que nos toco era super amplia estuvimos cómodos.

Cons:

Solo una sugerencia seria ideal contar con una cafetera en la habitación y un frigobar. Si bien al momento de la contratación esto estaba super claro que no lo incluía, si pudieran sumar este servicio seria un 10.

2026-06-03 via Nuitee
D
Daniel solo_traveller de
10
2026-06-03 via Nuitee
J
Juraj solo_traveller at
8
2026-06-03 via Nuitee
R
Ruth couple us
10
2026-06-03 via Nuitee
C
Chieh Wang couple gb
8
Good location
2026-06-03 via Nuitee