Motel One Innsbruck

Hotels
8.7 (1573 reviews)
1 Südbahnstraße Top 1 , Innsbruck , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Small rooms
Long wait times at check-in
Limited breakfast options

Categories

Cleanliness
8.41
The hotel is clean, but there were some complaints about maintenance and noise during the stay.
Service
9.38
The staff was friendly and accommodating, though some service issues were noted with long waiting times.
Location
9.42
The hotel's location is ideal, being close to the train station and central attractions.
Room Quality
8.37
Rooms were generally well appointed, but some were considered small with limited storage space.
Amenities
8.9
Good amenities available, but some highlighted lacking features like a mini-fridge.
Value for Money
8.36
Some guests felt the price did not justify the quality of service received.
Food and Beverage
7.91
Breakfast options were limited and caused overcrowding, affecting the dining experience.
Overall Experience
8.88
Despite some drawbacks, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Prime Location in Innsbruck
Situated just 200 meters from Innsbruck Central Station, Motel One Innsbruck offers convenience and accessibility to key attractions.

Modern Amenities and Comfort
The hotel boasts non-smoking rooms with flat-screen TVs, private bathrooms, and city views in select rooms. Enjoy free WiFi, a terrace, and a bar for relaxation.

Multilingual Staff and Exceptional Service
With a multilingual team fluent in German, English, Spanish, and Croatian, guests can expect top-notch service and assistance round the clock.

Ready to experience comfort and convenience in Innsbruck? Book your stay at Motel One Innsbruck now!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1573 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
O
Oliver extended_group at
9
2026-05-09 via Nuitee
Z
Zsuzsanna solo_traveller hu
5
2026-05-09 via Nuitee
M
Margit extended_group at
3
Das Hotel werde ich nicht mehr buchen
Cons:

Zimmer sind winzig
Frühstücksraum mit sehr unbequemen Sitzmöglichkeiten. Ist eher ein Barbereich.

2026-05-08 via Nuitee
B
Broch extended_group ch
9
Es war ein absolut toller Aufenthalt.
Pros:

- Top Frühstück (Ort & Angebot)
- Super Lage
- Total nettes Personal

2026-05-08 via Nuitee
U
Usman Hyder extended_group in
9
Very good hotel near the station.
Pros:

Very good hotel, just near the station so its very convenient. Room looks even better then the pictures. Our room had a very good view of the mountains. Room and washroom was very clean and had good facilities. The staff was very well behaved and helpful, they assisted in everything we requested.

Cons:

The breakfast option is a little too expensive.

2026-05-07 via Nuitee
D
Damián solo_traveller it
10
2026-05-07 via Nuitee
G
Gabriele couple at
8
Perfekt für Kurzaufenthalt und Bahnreise
Pros:

Die Lage ist perfekt wenn man einen Zwischenstopp mit der Bahn macht. Phänomenal ist der Ausblick aus den höheren Stockwerken über Innsbruck und aus dem Frühstücksraum im 13. Stock. Alles ist sehr durchdacht funktionell, wenn auch raumoptimiert angelegt.

Cons:

Der Zimmerboden war nicht der sauberste. Für einen längeren Aufenthalt wäre mehr Raumfläche und Ablageplatz wünschenswert. TV hat nicht funktioniert, aber der Screensaver mit den Fischen war auch nett ...

2026-05-07 via Nuitee
E
Elena couple it
8
2026-05-07 via Nuitee
H
Helga couple at
8
2026-05-07 via Nuitee
T
Tonus couple br
9
Pros:

O café da manhã é excelente com várias opções. O hotel está localizado a uma quadra da estação de trem, o que facilitou a nossa locomoção pela Áustria. Achei muito boa a política de limpeza do quarto ser feita sob demanda.

2026-05-07 via Nuitee
H
Harald couple at
6
Es war ok
Pros:

Die Bar und die Zimmer waren schön
Das Personal (Rezeption, Zimmerservice, Bar) waren sehr nett!

Cons:

Frühstücksraum wurde nicht abgeräumt die Tische und der Boden waren sehr schmutzig!!
Service bei Frühstück ließ zu wünschen übrig!!

2026-05-07 via Nuitee
P
Petra couple ch
10
2026-05-07 via Nuitee
E
Elke solo_traveller be
8
Wie immer gut
Pros:

Schöner Ausblick auf Bahnhof und Berge. Sehr guter Fernseher, bequemes Bett. Fahrstuhl kommt immer schnell. Nur ein paar Schritte zu allen öffentlichen Verkehrsmitteln. Bei günstigeren Preisen wuerde ich länger bleiben.

Cons:

Bei viel Andrang an der Rezeption gab es nur einen Mitarbeiter. Dadurch kam es zu einer langen Wartezeit.

2026-05-06 via Nuitee
U
Ulrike couple ch
8
2026-05-05 via Nuitee
A
Annika solo_traveller se
9
Utsikten!!
Pros:

Wow, vilken utsikt åt två håll jag hade från mitt lilla rum. Mycket trevligt bemötande vid incheckning.

2026-05-05 via Nuitee
P
Petra solo_traveller at
7
Pros:

Leider war es doch sehr laut.

2026-05-05 via Nuitee
F
Fabian solo_traveller ch
9
2026-05-05 via Nuitee
G
Gabriela solo_traveller at
10
Pros:

Der Ausblick ist ein Genuss.

2026-05-04 via Nuitee
M
Mario solo_traveller at
8
2026-05-04 via Nuitee
G
Gabriela solo_traveller at
10
Pros:

Der Ausblick ein Genuss.

2026-05-04 via Nuitee