ARTOTEL Batam

Hotels
9.8 (702 reviews)
Batu Selicin, Lubuk Baja, Batam City, Riau Islands , Nagoya , ID
+62 778 4889888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Inconsistent breakfast quality

Categories

Cleanliness
8.95
Several reviews mentioned issues with smoke smell and unclean linens.
Service
10
Staff were described as friendly and professional, despite some service inconsistencies.
Location
10
Excellent proximity to shopping and restaurants, consistently praised in the reviews.
Room Quality
10
Rooms were generally described as modern and spacious, with some concerns about cleanliness.
Amenities
10
Amenities such as coffee and snacks were appreciated, though some areas could improve.
Value for Money
10
Guests felt they received good value given the location and facilities.
Food and Beverage
9.45
Breakfast quality was critiqued but some reviews mentioned it was enjoyable.
Overall Experience
10
The overall experience was highly rated, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:30

Property Description

Modern Accommodation in Batam Center

Convenient Location: Situated in Batam Center, ARTOTEL Batam is just a short distance from popular attractions like Nagoya Hill Shopping Mall and Sekupang International Ferry Terminal.

Comfortable Stay: Guests can enjoy the convenience of room service, a 24-hour front desk, and well-equipped rooms with amenities like a kettle.

Easy Accessibility: With free private parking available for driving guests and key transportation hubs like Nongsa Pura Ferry Terminal and Hang Nadim International Airport within a reasonable distance, getting to and from the hotel is a breeze.

Ready to experience a delightful stay in Batam Center? Book your room at ARTOTEL Batam now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Location

Guest Reviews

9.8
Based on 702 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 9.45
Overall Experience: 10
D
DDaula • family_with_children • ae
10
Pros:

Staff very curtious and friendly

2026-10-24 • via Nuitee
S
Sheue Yin • family_with_children • sg
9
Good and enjoy
Pros:

The location , the friendly staff.

Cons:

no

2026-10-22 • via Nuitee
N
Nurlisa • couple • my
10
Pros:

good and recommended to stay here

2026-10-17 • via Nuitee
R
Richard • couple • my
9
2026-10-14 • via Nuitee
R
Richard • solo_traveller • my
9
2026-10-14 • via Nuitee
R
Richard • couple • my
9
2026-10-14 • via Nuitee
K
KaiLin • couple • my
9
Pros:

It’s convenient and surrounded with many restaurants and massage places. Great stay!

2026-10-12 • via Nuitee
K
Kim Thye Gary • family_with_children • sg
10
Pros:

Excellent location

Cons:

Nil.

2026-10-08 • via Nuitee
S
Sim • extended_group • sg
7
Need to improve.
Cons:

Breakfast was not that good, need to improve much more.

2026-09-10 • via Nuitee
A
AZLIR • solo_traveller • my
10
2026-09-06 • via Nuitee
F
Filippo • family_with_children • it
9
2026-09-04 • via Nuitee
R
Roszaimah • solo_traveller • sg
10
My stay was truly memorable, especially because of the warm and attentive service from the staff. It made me feel genuin
Pros:

The hotel provides excellent customer service. The staff are friendly, attentive, and professional, making the overall stay very pleasant and comfortable. Highly recommended

Cons:

Nil

2026-09-01 • via Nuitee
J
Joanne • extended_group • sg
8
Comfortable & lovely stay.
Pros:

Good location. Free mini bar goodies. Friendly & helpful staff.

Cons:

None.

2026-08-17 • via Nuitee
A
Alyya • extended_group • my
9
2026-08-11 • via Nuitee
F
fakhriah • family_with_children • my
8
Excellent and comfort
Pros:

Variousity

Cons:

No bidet

2026-08-06 • via Nuitee
R
Robin • couple • sg
9
Comfortable and big king size bed.
Pros:

Location was great. Grab is cheap and easy to get usually within mins at the hotel.

2026-07-22 • via Nuitee
S
Saswadee • solo_traveller • sg
8
2026-07-16 • via Nuitee
I
Irene Tan LI Yi • solo_traveller • sg
10
Pros:

Room spacious and clean.
Near to market.
Walking distance to Great Batam Mall, A2 foodcourt and Batam Center Mall.
A lot of massage shops

2026-07-06 • via Nuitee
L
Linus • solo_traveller • sg
10
2026-06-26 • via Nuitee
C
Chris • extended_group • my
9
2026-06-17 • via Nuitee