Hotel ROK

Hotels
8.4 (1531 reviews)
Nowohucka 33 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Poor sound insulation
Lack of amenities

Categories

Cleanliness
8.25
Positive mentions of cleanliness in rooms, although some noted issues with noise.
Service
8.9
Many reviews highlight helpful and friendly staff.
Location
8.76
Convenient access to public transport and proximity to the city center.
Room Quality
8.5
Rooms were spacious and comfortable, but some lacked amenities.
Amenities
7.74
Lacked some basic facilities like a hairdryer or refrigerator.
Value for Money
8.2
Good price for the quality provided, despite some limitations.
Food and Beverage
8.25
Breakfast was good but could use more variety.
Overall Experience
8.61
Overall positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:34

Property Description

Comfortable Rooms with Working Space and Buffet Breakfast
The ROK Hotel, nestled in a serene part of Kraków, offers cozy rooms equipped with a working space, perfect for business travelers, and a delightful buffet breakfast to kickstart your day.

Relaxing TV Lounge and Authentic Polish Cuisine
Unwind in the inviting TV lounge or savor a taste of Poland with a range of traditional dishes at the hotel bar, ensuring a truly immersive cultural experience during your stay at ROK.

Convenience and Safety at Your Service
With a private bathroom in every room, 24-hour front desk assistance, and a secure safety deposit box, the ROK Hotel prioritizes your comfort and security throughout your visit.

Book now to experience the charm of Kraków at the ROK Hotel!

Important information:

Please note, that parking is available for cars only. Parking for busses is available upon request and a surcharge applies.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 30 per day.

Location

Guest Reviews

8.4
Based on 1531 reviews
Cleanliness: 8.25
Service: 8.9
Location: 8.76
Room Quality: 8.5
Amenities: 7.74
Value for Money: 8.2
Food and Beverage: 8.25
Overall Experience: 8.61
M
Marzena Anna • solo_traveller • pl
10
Pros:

Fajna cena, ale wszystko ok

2026-02-14 • via Nuitee
P
Paweł • extended_group • pl
9
2026-02-12 • via Nuitee
R
Rp13 • couple • pl
8
2026-02-08 • via Nuitee
T
Tomasz • solo_traveller • pl
8
2026-01-31 • via Nuitee
A
Adam • solo_traveller • pl
8
2026-01-29 • via Nuitee
G
Grzegorz • extended_group • pl
8
2026-01-27 • via Nuitee
M
MATI • couple • pl
10
2026-01-26 • via Nuitee
A
Aneta Tyl • couple • pl
9
Pros:

Oceniam pobyt na bardzo udany. Pokoje czyste, wygodne łóżka, ładna funkcjonalna łazienka, darmowe dostępne wi-fi. Mimo srogiej zimy w hotelu jest ciepło. Personel miły. Nic więcej nie potrzeba, aby wygodnie przespać noc.

Cons:

W pokoju były szklanki, ale nie było do nich wody. Warto rozważyć dołożenie butelek z wodą mineralną lub źródlaną dla gości.

2026-01-25 • via Nuitee
D
Dawid • solo_traveller • pl
9
Pros:

Cena, spokój, wygoda

Cons:

Śniadanie mogłoby być bardziej urozmaicone

2026-01-25 • via Nuitee
K
Krzysztof • couple • pl
10
2026-01-25 • via Nuitee
M
Monika • family_with_children • pl
9
Pobyt udany, polecam miejsce do przenocowania.
Pros:

Bardzo czysty i przytulny pokój, wygodne łóżka.
Lampki nocne i kontakty przy łóżku.Smaczne śniadanie na miejscu.
Względnie blisko do Expo, dlatego taki wybór.
Cicha, spokojna okolica. Miła obsługa.

Cons:

Maleńka winda, niestety oblegana przez gości. Długi czas oczekiwania na skorzystanie z niej z walizkami. Daleko od dworca, brak bezpośredniego dojazdu komunikacją miejską, obowiązkowa przesiadka.

2026-01-23 • via Nuitee
M
Mateusz • extended_group • pl
9
Pros:

Bardzo dobra jakość w stosunku do ceny.
Dobre śniadania

2026-01-21 • via Nuitee
M
marek • family_with_children • pl
4
Ujdzie.
Pros:

Lokalizacja jest kiepska. Nam wystarczyła bo było 30min pieszo do Areny na koncert.

Cons:

Personel nie potrafił w niczym pomóc.
Nie można było otworzyć drzwi do pokoju - niby nowe ale na pewno źle zamontowane.

2026-01-20 • via Nuitee
Łukasz • family_with_children • pl
10
Bardzo dobre warunki jakości do ceny
2026-01-20 • via Nuitee
J
Joanna • extended_group • pl
10
Pros:

Bardzo czysto,spokojna okolica,parking,śniadania. Przyjemny hotel

Cons:

Zimową porą brakowało czajnika i szklanek, by móc napić się wieczorem chociaż ciepłej herbatki😉

2026-01-20 • via Nuitee
K
Krzysztof • extended_group • pl
10
Pros:

super hotel lokalizacja

2026-01-20 • via Nuitee
M
Michał • extended_group • pl
10
2026-01-20 • via Nuitee
L
Liliia • extended_group • ua
8
2026-01-20 • via Nuitee
P
paweł • extended_group • pl
7
2026-01-20 • via Nuitee
J
Josef • family_with_children • cz
8
dobré
Pros:

snídaně vydatná a dobrá

2026-01-19 • via Nuitee