Hotel ROK

Hotels
8.4 (1567 reviews)
Nowohucka 33 , Kraków , pl

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Poor sound insulation
Lack of amenities

Categories

Cleanliness
8.25
Positive mentions of cleanliness in rooms, although some noted issues with noise.
Service
8.9
Many reviews highlight helpful and friendly staff.
Location
8.76
Convenient access to public transport and proximity to the city center.
Room Quality
8.5
Rooms were spacious and comfortable, but some lacked amenities.
Amenities
7.74
Lacked some basic facilities like a hairdryer or refrigerator.
Value for Money
8.2
Good price for the quality provided, despite some limitations.
Food and Beverage
8.25
Breakfast was good but could use more variety.
Overall Experience
8.61
Overall positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:34

Property Description

Comfortable Rooms with Working Space and Buffet Breakfast
The ROK Hotel, nestled in a serene part of Kraków, offers cozy rooms equipped with a working space, perfect for business travelers, and a delightful buffet breakfast to kickstart your day.

Relaxing TV Lounge and Authentic Polish Cuisine
Unwind in the inviting TV lounge or savor a taste of Poland with a range of traditional dishes at the hotel bar, ensuring a truly immersive cultural experience during your stay at ROK.

Convenience and Safety at Your Service
With a private bathroom in every room, 24-hour front desk assistance, and a secure safety deposit box, the ROK Hotel prioritizes your comfort and security throughout your visit.

Book now to experience the charm of Kraków at the ROK Hotel!

Important information:

Please note, that parking is available for cars only. Parking for busses is available upon request and a surcharge applies.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 30 per day.

Location

Guest Reviews

8.4
Based on 1567 reviews
Cleanliness: 8.25
Service: 8.9
Location: 8.76
Room Quality: 8.5
Amenities: 7.74
Value for Money: 8.2
Food and Beverage: 8.25
Overall Experience: 8.61
O
Olha • solo_traveller • ua
1
Больше никогда не выберу этот отель.
Pros:

Ничего

Cons:

Очень грязно в номере и плохой персонал. Приехала в 4 утра и еле-еле разбудила администратора

2026-03-13 • via Nuitee
Αριστεα • family_with_children • gr
9
Συντομη διαμονη αλλα ικανοποιητικη απο τοποθεσια αλλα και απο καθαριοτητα και ανεση των κρεββατιων
Pros:

Για οληγοημερη διαμονη ειναι ακρως ικανοποιητικο και ειναι αναικαινισμενο και πεντακαθαρο. Τα κρεββατια πολυ ανετα, το δωματιο ζεστο και γενικα ηταν μια εξαιρετικη εμπειρια παρολο που τα δωματια ειναι λιτα και οχι πολυ μεγαλα.

Cons:

Θα ηθελα να εχει καποιο ψυγειακι μεσα στο δωματιο

2026-03-09 • via Nuitee
K
Katarzyna • couple • pl
8
Cons:

Super by było gdyby znalazła się suszarka do wlosów
w Łazience

2026-03-09 • via Nuitee
A
Andrzej • couple • pl
6
2026-03-08 • via Nuitee
S
Szymon • solo_traveller • pl
1
2026-03-08 • via Nuitee
W
Wojciech • couple • pl
8
Pros:

Z dala od centrum ale nie ma problemu z parkowaniem auta, a do centrum bardzo łatwo dostać się komunikacją miejską.

Cons:

Drobiazg, ale brakowało mi czajnika w pokoju.

2026-03-06 • via Nuitee
J
Jacek • solo_traveller • pl
10
Pros:

Dostępność do centrum

2026-03-06 • via Nuitee
M
Magdalena • extended_group • pl
6
2026-03-04 • via Nuitee
T
Tomasz • extended_group • pl
6
Podrzędny hotel na krótki wypad lub szkolną wycieczkę.
Pros:

Widać, że hotel świeżo po remoncie więc pokoje naprawdę ładne. Budynek położony bardzo blisko EXPO Kraków. Wygodne łóżka, schludna łazienka. Możliwość rezerwacji pokoju nawet na 5 osób (pokój z dwiema sypialniami).

Cons:

Mieszkając na 3 piętrze była lodowata woda. Ciepła woda musiała zlecieć i do dość dużo. Śniadanie bardzo mizerne i niesmaczne. Bardzo dużo młodzieży.

2026-03-03 • via Nuitee
K
Katarzyna • family_with_children • pl
7
2026-03-03 • via Nuitee
Z
Zybała • extended_group • pl
9
2026-03-02 • via Nuitee
F
Filip • extended_group • pl
10
2026-03-02 • via Nuitee
M
Myroslava • family_with_children • ua
10
2026-03-02 • via Nuitee
J
Jolanta • family_with_children • pl
9
2026-03-02 • via Nuitee
B
Barbara • couple • pl
10
2026-03-01 • via Nuitee
P
Paweł • couple • pl
9
2026-03-01 • via Nuitee
A
Alan • couple • pl
8
2026-03-01 • via Nuitee
K
Katarzyna • family_with_children • pl
9
Polecam
Pros:

Bardzo czysto i przyjemnie, pokoje przestronne

2026-03-01 • via Nuitee
P
Piotr • extended_group • pl
10
Pros:

Świetne miejsce na zatrzymanie się na kilka dni, pokoje bardzo czyste i przestronne, wygodne łóżka. Dodatkowo świetny kontakt z recepcją - potrzebowaliśmy wejść do pokoju ciut szybciej z czym nie było problemu ze strony Hotelu. Bardzo polecam!

2026-02-28 • via Nuitee
Łukasz • solo_traveller • pl
6
Strasznie nieszczelne okna
Pros:

Bliskość EXPO

Cons:

Okna tak nieszczelne, aż wiatr hulał . Zmiana pokoju minimalnie pomogła ale też szału nie było. Pobyt w styczniu..

2026-02-27 • via Nuitee