Aston Nagoya City Hotel

Hotels
8.6 (608 reviews)
Komplek Nagoya Thamrin City Jl, Imam Bonjol, Gedung 3 , Nagoya , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Front desk (limited hours)
Offsite parking discounted rates available
Covered parking
Accessible train station shuttle
No accessible train station shuttle

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Small rooms
Delayed breakfast service

Categories

Cleanliness
7.85
Some guests noted issues with towels, affecting overall cleanliness perception.
Service
9.35
Consistently positive mentions of friendly and helpful staff.
Location
9.35
Excellent location with many dining and shopping options nearby.
Room Quality
7.85
Some reports of small room sizes and minor issues with air conditioning.
Amenities
8.35
Missing amenities like a swimming pool or gym, but overall satisfactory.
Value for Money
8.35
Perceived as reasonable for the quality during peak season, though slightly high.
Food and Beverage
8.85
Good breakfast options, though service issues noted with replenishment.
Overall Experience
8.85
Guests expressed a positive overall satisfaction despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:35

Property Description

Convenient Location
Located in Batam Center, ASTON Nagoya City Hotel is just a stone's throw away from Nagoya Hill Shopping Mall and Sekupang International Ferry Terminal, making it the perfect choice for travelers looking to explore the city easily.

Comfortable Accommodation
Each air-conditioned room at ASTON Nagoya City Hotel is designed for comfort and convenience, featuring a desk, flat-screen TV, and free toiletries in the private bathroom. Guests can also enjoy room service and the assistance of a 24-hour front desk.

Accessible Amenities
With Nongsa Pura Ferry Terminal and Barelang Bridge in close proximity, as well as a paid airport shuttle service to Hang Nadim International Airport, guests can enjoy seamless travel arrangements during their stay at ASTON Nagoya City Hotel.

Book your stay at ASTON Nagoya City Hotel now for a memorable and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rp 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 608 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
B
Boon Heng • family_with_children • sg
9
Pros:

It is near many cafes, eateries and restaurants

Cons:

The corridors and lifts can be rather stuffy

2026-04-04 • via Nuitee
M
Muhamad • family_with_children • my
9
Pros:

Friendly staff , affordable room price

Cons:

No

2026-04-02 • via Nuitee
N
Norhariyati • family_with_children • sg
10
Pros:

Staff are friendly & helpful

Cons:

Noneo

2026-04-01 • via Nuitee
F
Fisncis • solo_traveller • sg
5
Pros:

Many shops and restaurants outside hotel

Cons:

Food was not tasty.

2026-04-01 • via Nuitee
J
jackodale • family_with_children • id
9
Pros:

Friendly staff and very accommodating to me travelling with a bicycle. Huge breakfast buffet, located very close to restaurants, coffee shops and a mall. Great value for money.

2026-03-31 • via Nuitee
U
Usaini • family_with_children • sg
10
Pros:

Everything

Cons:

Nothing

2026-03-30 • via Nuitee
L
Latifah • couple • sg
6
Happy
Pros:

Average, location ok

Cons:

Bubur ayam, donat, bakwan mee goreng mee ayam etc.

2026-03-26 • via Nuitee
J
Junid • couple • gb
8
2026-03-26 • via Nuitee
E
Eddy Toretto • family_with_children • sg
10
2026-03-25 • via Nuitee
C
CHOng • family_with_children • my
10
2026-03-24 • via Nuitee
H
Hadiguti • solo_traveller • sg
10
Awesome service
Pros:

I like the everything about the stay..will definitely come again soon

Cons:

Nil

2026-03-24 • via Nuitee
H
Herni • family_with_children • sg
10
Pros:

We got a smoking room on a high floor as requested. Hotel was clean too

Cons:

The football channel cannot be played

2026-03-23 • via Nuitee
V
Veronica • family_with_children • sg
8
Ashton Nagoya.. Good experience overall
Pros:

Exceptional helpful staff, clean room, clean shower area n clean toilet

Cons:

Getting shower gel that came in little drips even after squeezing the dispenser more than 10 times.

2026-03-19 • via Nuitee
J
Jean • family_with_children • au
8
Stay at Aston
Pros:

The cleanliness and friendly staff

Cons:

Maintenance reported but didn't fix the problem with the shower gel dispenser. Had to use soap instead.

2026-03-12 • via Nuitee
S
sasman • couple • sg
9
2026-03-09 • via Nuitee
L
Latifah • couple • sg
5
Just ok
Pros:

Only new to town area

Cons:

Service action quit slow

2026-03-09 • via Nuitee
P
Ping Ping • family_with_children • sg
8
Nice hotel
Pros:

Bed was comfortable and the hotel has one of the best pillows! The pillows are not too soft and just nice for neck support.
A lot of food options around the hotel and the hotel is near to major shopping malls.

Cons:

Nothing!

2026-03-01 • via Nuitee
W
WONG • family_with_children • my
7
2026-02-22 • via Nuitee
C
Cheng Chuan • couple • sg
10
Value for money with excellent customer service
Pros:

Location, cleanliness,

Cons:

Nil

2026-02-10 • via Nuitee
N
Najib • couple • sg
10
Love it!
Pros:

Everything was excellent! From the booking efficiency, to check in, to staff communication and treatment towards customer to checking out. I am not exaggerating, but this hotel currently is my top list hotel and one the best i have experience. Kudos Aston Nagoya!

2026-02-08 • via Nuitee