Aston Nagoya City Hotel

Hotels
8.6 (588 reviews)
Komplek Nagoya Thamrin City Jl, Imam Bonjol, Gedung 3 , Nagoya , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Front desk (limited hours)
Offsite parking discounted rates available
Covered parking
Accessible train station shuttle
No accessible train station shuttle

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Small rooms
Delayed breakfast service

Categories

Cleanliness
7.85
Some guests noted issues with towels, affecting overall cleanliness perception.
Service
9.35
Consistently positive mentions of friendly and helpful staff.
Location
9.35
Excellent location with many dining and shopping options nearby.
Room Quality
7.85
Some reports of small room sizes and minor issues with air conditioning.
Amenities
8.35
Missing amenities like a swimming pool or gym, but overall satisfactory.
Value for Money
8.35
Perceived as reasonable for the quality during peak season, though slightly high.
Food and Beverage
8.85
Good breakfast options, though service issues noted with replenishment.
Overall Experience
8.85
Guests expressed a positive overall satisfaction despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:35

Property Description

Convenient Location
Located in Batam Center, ASTON Nagoya City Hotel is just a stone's throw away from Nagoya Hill Shopping Mall and Sekupang International Ferry Terminal, making it the perfect choice for travelers looking to explore the city easily.

Comfortable Accommodation
Each air-conditioned room at ASTON Nagoya City Hotel is designed for comfort and convenience, featuring a desk, flat-screen TV, and free toiletries in the private bathroom. Guests can also enjoy room service and the assistance of a 24-hour front desk.

Accessible Amenities
With Nongsa Pura Ferry Terminal and Barelang Bridge in close proximity, as well as a paid airport shuttle service to Hang Nadim International Airport, guests can enjoy seamless travel arrangements during their stay at ASTON Nagoya City Hotel.

Book your stay at ASTON Nagoya City Hotel now for a memorable and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rp 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 588 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.85
C
Cheng Chuan • couple • sg
10
Value for money with excellent customer service
Pros:

Location, cleanliness,

Cons:

Nil

2026-02-10 • via Nuitee
N
Najib • couple • sg
10
Love it!
Pros:

Everything was excellent! From the booking efficiency, to check in, to staff communication and treatment towards customer to checking out. I am not exaggerating, but this hotel currently is my top list hotel and one the best i have experience. Kudos Aston Nagoya!

2026-02-08 • via Nuitee
A
Amir • extended_group • my
10
Nice
Pros:

Nice and comfortable

Cons:

Nice

2026-01-31 • via Nuitee
M
Muhammad • couple • sg
10
WONDERFUL
Pros:

The Room, The Staff, Everything Way beyond my expectations.

Cons:

NOTHING AT ALL

2026-01-20 • via Nuitee
M
Molly • extended_group • sg
7
Overall comfortable for short stat
Pros:

Not much variety. Food slightly oily, saltish n too sweet

Cons:

Could have better quality

2026-01-20 • via Nuitee
M
Muhammad Elfee Bin Mazlan • family_with_children • sg
8
2026-01-20 • via Nuitee
L
LAU • couple • sg
8
very good
Pros:

breakfast was good

Cons:

the prawn in the breakfast is not well cleaned the poo poo still inside the prawn

2026-01-20 • via Nuitee
K
kua • extended_group • sg
8
Cosy place, clean and comfortable
Pros:

Nice breakfast

2026-01-19 • via Nuitee
F
faridah • solo_traveller • sg
1
Pros:

Harga kamar yg katnya junior suite tapi seprti harga superior bintang 2

2026-01-19 • via Nuitee
M
Mohamed Jeffry • extended_group • sg
8
Ok
Pros:

The location,cleanliness, the staffs and the selections of breakfast food.

Cons:

The enquiries for the Massage takes a long time to reply.
I have to go All the way down to the front office informing them.
Thats not nice at All.

2026-01-19 • via Nuitee
N
Noor Azilah • couple • sg
9
Pros:

Good location, clean and comfortable hotel. Breakfast buffet is very good. Overall value for money.

Cons:

The room is quite small and narrow. No space to move around in the room.

2026-01-19 • via Nuitee
N
N K • couple • sg
10
Happy with my trip to batam Aston.
Pros:

Very high standard of service.
Good location.

Cons:

Need roof top bar or normal bar in hotel or surrounding area.

2026-01-19 • via Nuitee
M
Mustaqiim • solo_traveller • sg
10
Best hotel
Pros:

Everything

Cons:

None

2026-01-19 • via Nuitee
S
Siew Eng • extended_group • sg
8
Liked the space, bed is comfortable and have good sleep. Bathroom is very cleaned.
Pros:

Breakfast was great and good location.

Cons:

I don't know the Wifi password and the USB Ports are loose.

2026-01-18 • via Nuitee
M
Muhammad Elfee Bin Mazlan • family_with_children • sg
9
Pros:

Location, cleaniness

2026-01-17 • via Nuitee
N
NorAzamZainal • family_with_children • my
9
Pros:

Lokasi hotel sesuai dengan facility seperti food court,mart, reflexology.Terletak di pusat bandar.

Cons:

N/A

2026-01-16 • via Nuitee
Z
Zuraimi • couple • sg
9
2026-01-16 • via Nuitee
Z
zion • couple • sg
9
Pros:

near to Centre of city Batam

Cons:

The stuff was hard working and polite as well

2026-01-15 • via Nuitee
N
Nursabrina • extended_group • my
10
Pros:

have luxury vibe

2026-01-10 • via Nuitee
D
Dann • family_with_children • sg
5
Pros:

The room is clean

Cons:

Make us wait for 2hrs to check in as rooms are not ready due to late check out

2026-01-06 • via Nuitee