Falkensteiner Family Hotel Montafon - The Leading Hotels of the World

Hotels
Falkensteiner Hotels & Residences
9.1 (695 reviews)
45a Latschaustraße , Tschagguns , at

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Family-oriented activities
Good food variety
Cons:
Noisy environment
Late lunch service
Automatic service charge

Categories

Cleanliness
8.34
No specific mention of cleanliness, general sentiment suggests it met expectations.
Service
9.81
Overall highly positive sentiments about staff being friendly and accommodating.
Location
9.35
Mentioned positively in the context of family-friendly environment and activities.
Room Quality
9.3
Assumed high quality based on family suitability and facilities.
Amenities
8.83
Many activities available for families, though some noise issues were noted.
Value for Money
8.59
Quality of services provided may justify cost, though lunch timing was inconvenient for families.
Food and Beverage
9.14
Generally praised with a few concerns about temperature and too late lunch.
Overall Experience
9.41
General review sentiment suggests a highly enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:51

Property Description

Luxurious Accommodation
Indulge in a stay at Falkensteiner Family Hotel Montafon - The Leading Hotels of the World, offering elegant rooms with mountain views, air conditioning, and modern amenities like flat-screen TVs and free WiFi.

Wellness and Leisure
Unwind at the spa center, take a dip in the indoor pool, or relax in the sauna after a day of skiing or hiking in the picturesque surroundings.

Family-Friendly Features
With a kids' club, buffet breakfast with vegetarian and vegan options, and activities like ski equipment hire, this 5-star hotel caters to families for a memorable vacation experience.

Book now for an unforgettable luxury getaway at Falkensteiner Family Hotel Montafon - The Leading Hotels of the World.

Important information:

Please note that special conditions may apply when booking more than 3 rooms.

Early check-in and late check-out are subject to availability and may incur an additional charge. Requests cannot be guaranteed in advance.

Pets are allowed upon request and a supplement of 39,00 EUR applies. Pets are not permitted in the restaurant or spa areas.

Smoking is only permitted in designated outdoor areas. Smoking inside rooms or indoor common areas is not allowed and may result in a cleaning fee.

Photos are provided for illustration purposes only. Actual room layout, furnishings, decoration, or views may vary depending on availability.

A damage deposit may be required upon arrival. The deposit will be refunded at check-out, subject to inspection of the accommodation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 695 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.41
C
Corinne family_with_children ch
8
2026-09-07 via Nuitee
N
Nicolas family_with_children au
7
Excellent Stay Overall, Unfortunately Let Down at Check Out
Pros:

We had overall a wonderful stay as a birthday celebration for my husband. The room was nice and comfortable, the facilities for children were amazing, and the food was absolutely delicious.

A very special shoutout to the Kids Club team for children aged 3–5. They were truly amazing with my son. They took very good care of him, and he had an absolute blast. The staff were incredibly friendly, attentive, and full of such positive energy.

The restaurant staff also deserve a special mention. They were consistently warm, friendly, attentive, and made us feel very welcome throughout our meals. Their service contributed a lot to the positive experience we had during the stay.

Cons:

Unfortunately, our experience ended on a very disappointing note at check out. There was a discrepancy on our final bill regarding an additional charge for something I had not ordered, which I raised with the Front Office Manager and supported with the written communication from the hotel.

I would like to point out that the Front Office gentleman who initially assisted me was very professional, respectful, and helpful, which I truly appreciated. My only issue was with the Front Office Manager, who became defensive and engaged in an uncomfortable and unnecessarily argumentative exchange with me.

I found his handling of the situation disappointing and unprofessional, particularly for a five-star hotel, and not consistent with the otherwise excellent service we received from the rest of the team.

I sincerely hope the hotel addresses this matter internally, as situations like this can negatively affect the image of the hotel and overshadow what would otherwise have been a truly wonderful experience, especially during a birthday celebration weekend.

2026-09-06 via Nuitee
C
Christina solo_traveller de
9
Pros:

Sehr schön gelegenes Hotel mit toller Aussicht und Aktivitäten direkt am Hotel. Sehr nettes Personal und abwechslungsreiches Essen

2026-09-05 via Nuitee
H
Ho family_with_children de
10
2026-09-03 via Nuitee
T
Thomas couple ch
8
2026-08-31 via Nuitee
D
daniel family_with_children il
9
מצויין
Pros:

מצויין עם ילדים

Cons:

המצעים לא היו מספיק נעימים והמיטה לא הייתה ממש נוחה.

2026-08-29 via Nuitee
I
Illse family_with_children nl
9
2026-08-26 via Nuitee
I
Iuliia family_with_children ch
7
Nice place for kids, but minor things to be considered before travelling
Pros:

1. Really cool facilities for kids for all ages, from outdoor to indoor playgrounds.
2. Purees and formula always avaliable, although might be improved.

Cons:

1. There is no tea or coffee included into lunch and dinner, only breakfast. Desserts in the evening, but not coffee;) Even if you have nespersseo machine and pot in the room, but at lunch and dinner only for money.

2. Not many healthy options for toddlers (1–2 years old) who have outgrown purees but do not eat regular adult food yet (with all the spices, etc.). I was happy to see oatmeal made with water, but when I tried it, it wasn’t just sweet, it was super sweet. The only remaining option for breakfast was eggs or johgurt maybe. But it always rice and pasta at dinner.

3. Pretty big timegap between lunch and dinner. Though there is a room with some food (pureess, brei and apples) but it might not be enough for toddler kid.

2026-08-26 via Nuitee
M
Margarita family_with_children ch
6
Pros:

Strong children friendly concept

Cons:

1. Long check in
2. It feels like there is only one person on reception, nobody replied on your call
3. Poor lunch, only pasta available, no tee or coffee

2026-08-25 via Nuitee
A
Alexander solo_traveller li
8
2026-08-24 via Nuitee
K
Khalid family_with_children ae
10
2026-08-23 via Nuitee
L
Lior family_with_children us
10
Amazing stay, and we wish we could stay longer. We will be back!
Pros:

The location is amazing - you get a beautiful view of the Austrian alps right outside your window. Great food at the hotel, and the staff were just amazing.

Cons:

At times it seems understaffed - the pool barely had any employees around to turn beds and chair around (although it wasn’t super busy and it was easy to find a spot despite overall high occupancy). Same goes for the lobby, barely any employees around to pick up cups, and straighten the lobby.

2026-08-22 via Nuitee
N
Netali family_with_children il
10
Amazing.
Pros:

I cannot recommend this hotel enough!
The kids were absolutely thrilled, and we finally had time to truly relax and spend quality time together. The food was incredible both breakfast and dinner were amazing. While we found slightly fewer options at lunch, everything was thoughtfully prepared and charming, and the staff was exceptionally kind and helpful with everything we needed. We would love to come back in the future!

2026-08-21 via Nuitee
R
Ronny family_with_children nl
9
It was a fantastic experience and I would definitely come back and highly recommend the place.
Pros:

Overall it was an excellent location to enjoy time with my family. The facilities and the staff are excellent and made my experience even more enjoyable than expected.

Cons:

1)Adult wellness should be extended until 11 pm. This would allow us to enjoy even more after kids sleep time.
2)Card used by kids in kidsclub. This was a bit inconvenient because we had to search quite often where to find those cards. I believe a temporary stamp “tatoo” with the room number in the kids arms would be a better solution to address the identification purpose.
3) Too many flies in the lobby to the point to get uncomfortable stay in the comfortable chairs near the door that opens to the outside area.

2026-08-20 via Nuitee
M
Maya family_with_children il
9
חוויה מעולה למשפחות
Pros:

מלון מעולה למשפחות עם ילדים, לא גדול, אבל יש כל מה שצריך, יש אטרקציות יפות במרחק הליכה, אוכל מעולה, שירות טוב, בהחלט היה מוצלח ביותר.

2026-08-18 via Nuitee
T
Thomas family_with_children fr
8
Pros:

Personnel sympathique et compétent
Très kids friendly
Buffet varié et de qualité

Cons:

Grande chambre deluxe un peu petite pour 4
Le bruit de la route qui mène à la station de téléphérique (tôt le matin et tard le soir)
La piscine un peu petite pour nager

2026-08-17 via Nuitee
R
Robert family_with_children gb
10
Perfect mountain break for families
Pros:

Wonderful property in a beautiful alpine location. Great food, pool, and play facilities for kids.

Cons:

Nothing - It was great

2026-08-17 via Nuitee
M
Mirnesa family_with_children ch
8
2026-08-16 via Nuitee
F
Fahad solo_traveller sa
10
2026-08-16 via Nuitee
H
Holger family_with_children de
10
Unsere Kinder wollten gar nicht mehr weg…
Pros:

Fantastisches Familienhotel, tolles Essen, sehr freundliches Personal und viele Angebote für die ganze Familie

Cons:

Nichts

2026-08-14 via Nuitee